TTG Asia
Asia/Singapore Monday, 22nd December 2025
Page 2547

Kerala releases new products, destinations

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KERALA unveiled a host of new products, destinations and hotel properties during the recently concluded biennial Kerala Travel Mart at Le Meridien Kochi Resort & Convention Centre.

Bekal, Kozhikode, Wayanad, Munnar, Thekkady, Kumarakom, AlleppeyKollam and Thiruvananthapuram were some of the destinations featuring new products such as water sports, naturopathic healing, traditional spa treatments, cultural immersion tours and soft adventure travel. There were also 70 new properties offered.

Kerala’s tourism minister, A P Anil Kumar, said: “We need to add newer destinations, which are numerous across the state, to cater to the increased flow of domestic and international inbound tourists to our destination.”

Presenting their wares to 454 international buyers from 48 countries and 1,742 Indian buyers, 416 exhibitors displayed products ranging from beach holidays, Ayurveda and wellness tourism, adventure travel and cruise packages, to luxury hotel and home and farm stays.

A 21-member delegation from Ukraine was also in attendance, spearheading a good response from Eastern Europe countries.

Last year, foreign tourist arrivals to Kerala jumped 11.2 per cent to 732,985, up from 659,265 in 2010.

JAL and BA forge joint business deal

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STARTING today, Japan Airlines (JAL) and British Airways (BA) will embark on a joint business agreement that sees the two airlines sharing revenue on Europe-Japan services, as well as expanding flight options to customers on both sides.

Having begun codesharing on flights between Tokyo (Haneda and Narita) and London (Heathrow) in September, the airlines have opted to cooperate further on all non-stop flights between Japan and Europe. This includes the 19 weekly services between the UK and Japan, as well as JAL’s Paris and Frankfurt services.

Meanwhile, the codeshare arrangement has been expanded beyond respective hub cities. JAL customers are now able to book tickets to Belfast, Helsinki, Frankfurt and Gothenburg, while BA passengers can fly JAL to Kansai, Okayama, Hiroshima, Izumo, Nagasaki, Kagoshima and Okinawa.

The websites of both airlines will allow passengers to check in, book online and access flight information, regardless of which airline they are flying with.

Top-tier loyalty programme members from both sides can accumulate bonus points with either airline, while JAL Mileage Bank members travelling on BA will see their accumulation rate for miles jump from 25 per cent to 70 per cent.

Absolute Hotel Services adds U Resort in Hua Hin

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ABSOLUTE Hotel Services is expanding its porfolio with U Avela Hua Hin, scheduled to open in early 2014.

Featuring a private beachfront location, U Avela Hua Hin will be the first villa-style resort under the U Hotels & Resorts brand.

“We are delighted to continually expand the U portfolio in Thailand with our seventh property in the Kingdom,” said Jonathan Wigley, CEO, Absolute Hotel Services.

U Avela Hua Hin will offer a total of 41 keys including 12 deluxe rooms, six deluxe pool access rooms, 20 one-bedroom pool villas and three two-bedroom pool villas.

Facilities will include an indoor bar, a beach restaurant, a small meeting room, an outdoor swimming pool, a fitness centre, several spa treatment rooms, and a library/business centre.

Marriott launches The Imperial Mansion apartments in Beijing

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MARRIOTT International has opened The Imperial Mansion, Beijing – Marriott Executive Apartments, the group’s fifth extended-stay property in China.

Simon Cooper, president & managing director, Marriott International Asia-Pacific, said: “We are pleased that the popularity of the Marriott Executive Apartments brand in China continues to grow, and we are delighted to be opening this flagship apartment in Beijing.”

Situated in the centre of Wangfujing district, The Imperial Mansion, Beijing offers 220 studio, one-, two- and three-bedroom apartments ranging from 64m2 to 228m2. Guests have 24-hour access to the fitness centre, while other facilities include a playroom for children, a heated 25-metre indoor infinity pool that oversees the Forbidden City and a 180m2 multifunctional meeting space.

Besides The Imperial Mansion, Beijing, Marriott’s portfolio in China consists of four other extended-stay properties, including the 237-unit Shanghai Tomorrow Square, the 223-unit Union Square, Shanghai, the 96-unit The Lakeview, Tianjin and the 168-unit The Sandalwood, Beijing.

A sixth extended-stay property in China is slated to open in Shenzhen by 2013.

US outbound strikes back

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THE US outbound engine is revving up once again, after having suffered heavy blows in the aftermath of the 2008 financial crisis, with several buyers at the PATA Travel Mart 2012 reporting a surge in bookings to Asia.

“Traffic from the US is bouncing back. Rosier economic prospects, coupled with mounting trade with Asia and air capacity increases of around 30 to 40 per cent between Asia and the US, have played pivotal roles in bolstering the US outbound sector in the last 12 months,” said M Zaki, travel consultant with RZ Travel US. The California-based firm recorded a 100 per cent rise in booking volume from the US to Asia so far this year, compared to 2011.

Russell Oquist, president, MG Tour Company US, said: “Generally, more Americans now have a bucket list of destinations. They’ve seen Europe and South America, so Asia is the next stop naturally.” The California-based company has seen bookings to Asia rise by 20 per cent since the start of the year, relative to 2011.

China and Indochina, particularly Myanmar and Cambodia, were experiencing the strongest uplifts, US buyers pinpointed.
Oquist said: “China has long been a must-see destination for US travellers, but Myanmar and Cambodia have just gotten on the to-do list, and consequently, there’s been a dramatic upswing in bookings there.”

Swe Swe Myint, managing director, Legendary Myanmar Travel and Art, observed: “As the US gradually lifts sanctions to Myanmar, US travellers have started to flow in. Some 70 per cent of our tour bookings are now made by US travellers, compared to 30 per cent last year.”

So far this year, double-digit growth from the US to Indochina has been recorded by Khiri Travel, said Cambodia general manager, Jack Bartholomew. “Cambodia now features in 80 per cent of our tours…We envision the upward trend to Cambodia will continue into 2013, as there’s so much pent-up demand.”

Statistics from the US Office of Travel and Tourism Industries, however, revealed that US traffic to Asia rose by only nine per cent between January and July.

Some observers suggested that this inconsistency could be attributed to the fact that the bulk of growth from the US to Asia derives from the upper-middle to luxury-end of the market, which comprises a small proportion of the US outbound market.

New York-based Wendy Clayton, vice president of sales of Remote Lands, which has seen a 300 per cent hike in bookings in the last two years, said: “The top-end never really took a hit in the 2008-09 crisis and business is now better than ever. In fact, we are now receiving 10 times more enquiries than we did last year and we’ve seen a rise in forward bookings.”

While generally optimistic about the future prospects of the US outbound market to Asia, some buyers had doubts about how long this recovery would last, particularly for the budget to middle-end of the market.

Said Oquist: “The US market is fragile. Most US travellers are timid, and any perceived threat to security, whether from a terrorist attack or a health scare, could deter them from travelling altogether.

“Nonetheless, travel consultants who deal with the higher-end of the market need not fret as much as US travellers in the luxury spectrum tend to be more experienced, and are less likely to cancel trips just because of an unconfirmed threat.”

Indonesia invests in promotions on alternative destinations beyond Bali

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INDONESIA has embarked on an ambitious initiative that will see the country concentrate on 16 core markets, 16 tourism destinations and products, and seven special interest segments from now till 2014.

Nia Niscaya, director of international tourism promotion, Ministry of Tourism & Creative Economy, said infrastructure and transportation networks would be enhanced across 16 areas designated as National Tourism Strategic Sites. Of these, five have been earmarked for priority development next year, namely Bromo-Tengger-Semeru, Komodo, Wakatobi, Toraja and Sanur.

Roads, seaports and airports will be spruced up or built, while tourism villages will be constructed in selected areas. Destination Management Organisations will also be appointed to coordinate improvement works, and to educate local communities on the benefits of tourism.

“While Indonesia is blessed to have Bali, we believe that Bali already has enough drawing power and doesn’t need additional promotions. We want to develop and promote other products and destinations in Indonesia beyond Bali,” said Niscaya.

“By making it more convenient for tourists to visit these areas, we hope to increase the variety of choices available and boost visitors’ experience in Indonesia. Hopefully, they will be encouraged to extend their stay beyond Bali, while tour operators will be keen to launch more packages combining multiple destinations within the country.”

Armed with a US$53.7 million marketing budget for 2012 – more than double of what was formerly allocated – the ministry will focus its overseas promotional efforts in the 16 key sources of Singapore, Malaysia, the Philippines, China, Taiwan, Japan, South Korea, India, Australia, the Middle East, the US, the UK, France, the Netherlands, Germany and Russia.

The destinations under development will be highlighted at various travel tradeshows and sales missions, while fam trips for travel consultants and media will be organised. The ministry will also ramp up marketing efforts through traditional and social media channels.

Seven special interest segments have also been previously identified: culture and heritage; nature and ecotourism; recreational sports such as diving, surfing, sailing, trekking, hiking and golf; cruises; culinary and shopping; health and wellness; and MICE.

Asia tops Filipino travellers’ destination wish list

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ASIAN destinations continue to command high interest among Philippine tourists, with Hong Kong and Singapore at the top of the list.

“The mainstream destinations are Hong Kong and Singapore, simply because of flight frequencies,” said Tim Tio, sales and outbound marketing manager, Travelite Travel & Tours Philippines.

Philippine arrivals to Hong Kong grew 15.6 per cent year-on-year from January to July 2012. Singapore welcomed 677,681 Philippine visitors in 2011 – slightly more than Hong Kong’s 659,829 – and has 154 flights from the Philippines compared to Hong Kong’s 148 as of last month.

According to Philippine travel consultants, Resorts World Sentosa and Universal Studios were Singapore’s main drawcards in 2011, while the new Legoland in Johor Bahru and the upcoming Hello Kitty attraction also provide selling points.

“I am already selling Legoland tours through my Singapore operator, and transfers can be done from any hotel in Singapore to Legoland and back,” said Alex Divinagracia, general manager at GlobalWings Travel & Tours, Philippines.

However, a 25.6 per cent drop in Philippine arrivals to Malaysia in 2011 – 362,101 – has prompted Tourism Malaysia (TM) to adopt a more aggressive stance this year by launching product seminars in Manila, Clark, Cebu and Davao, as well as tactical promotions for the F1 Malaysia Grand Prix and MICE groups. Numbers seem to be bouncing back: Philippine arrivals to Malaysia reached 43,423 in June 2012 versus 26,493 in June 2011.

New airlinks and higher frequencies have also helped, said TM marketing executive, Katrina Bianca Tamayo. Airphil Express, Zest Air and SEAir started flying to Malaysia this year, while Cebu Pacific Air is launching flights from Cebu to Kuala Lumpur in December.
Meanwhile, the Tourism Authority of Thailand (TAT) is attracting ecotourists from the Philippines to areas like Krabi, Khao Lak, Koh Chang and Koh Kood.

According to Kanok Kittika Kritwutikon, TAT director for the Philippines and Singapore, a six-agency consortium was formed last year to sell Krabi, while this year’s strategy is to position Thailand as a gateway to Myanmar, Laos, Cambodia and Vietnam. TAT also works with the Thailand Convention and Exhibition Bureau to woo the golf segment.

Thailand’s arrivals from the Philippines grew 8.9 per cent from 2010 to reach 268,375 visitors last year.

NZ unveils halal guidebook

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TOURISM New Zealand and Christchurch International Airport have jointly launched a first-ever culinary tourism guidebook targeted at Muslim travellers from Malaysia, Indonesia, Singapore and India.

New Zealand – A Cultural Haven for Muslims provides a list of over 100 halal-classified F&B outlets – from those that are halal-certified to those that offer vegetarian dishes or vegan cuisine – and descriptions of the main regions throughout the North And South Islands.

Tony Everitt, general manager-Asian markets, Tourism New Zealand, said the new guidebook would enhance New Zealand’s position as a destination for emerging Muslim markets.

“The Muslim market presents an enormous opportunity for the New Zealand tourism industry,” he said. “Indonesia and Malaysia are two of our key growth markets and have been identified in the top 10 Organisation of Islamic Cooperation countries for Muslim outbound tourism expenditure. There are also identified Muslim tourism market opportunities for New Zealand in India and Singapore.”

Mischa Mannix-Opie, regional manager South & South-east Asia, Tourism New Zealand, said the ramped-up focus on Muslim travellers was in response to encouraging arrivals growth from Muslim markets, rather than to shore up inbound numbers from traditional markets hit by the global financial crisis.

For the year ending August, New Zealand received 29,712 visitors from India (+4 per cent year-on-year), 12,784 from Indonesia (+8.7 per cent), 34,480 from Malaysia (+15.8 per cent) and 38,416 from Singapore (+15.7 per cent).

The guide will be distributed globally to travel trade partners and their customers, New Zealand embassies, and to travel consultants at events attended by Tourism New Zealand. An online version will be also published on the NTO’s consumer and trade websites.

USA launches new campaign to beef up inbound numbers

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BRAND USA, an organisation responsible for promoting international travel to the US, has launched a new campaign – Discover Like Never Before – to grow inbound tourist numbers from all key source markets.

The move is a reaction to the severe downturn in arrival numbers that had seen a one per cent growth for the last three years, when the global economic slowdown had people shelving holiday plans or curbing travel budgets.

The campaign’s theme propagates two-fold initiatives – to attract first-time visitors and to rekindle the interest of the travellers who have visited the US before, by introducing them to destinations beyond the usual tourist spots.

While growth had been flat for most international source markets, Jay Gray, vice president, partnership development, Brand USA, noted that the Indian market was seeing a 12 per cent year-on-year growth, far higher than the projection of two per cent made last year.

“With India being one of the key markets for the US, Brand USA is working on a target of 1.3 million visitors from India by 2016 and close to 15-16 million by 2020,” said Gray.

Brand USA has devised a two-phase game plan for greater penetration into the Indian market. The first phase will see Brand USA and its hotel and tour operator partners meeting Indian travel players to crystallise action plans that will be deliverable over a fixed time frame. In the second phase, Brand USA will kick off a B2C campaign that utilises various media.

Mamta Panjani, general manager-east of Mercury Travels, said, “Indians travel to the US for various purposes – to visit families, and for higher studies, medical treatments, conferences and conventions, business trips and holidays. Brand USA has discovered the right formula to enhance and channel growth out of…India.”

The campaign has already started in Canada, Japan and the UK, where US$12.3 million was spent in three months.

India, China and Brazil will see the next round of promotional activities, while markets such as Australia, Germany and Italy, among others, will comprise the next phase of target markets.

Some US$2 to 3 million is expected to be spent on each market during the campaign.

Langham looks to plant a flag in Singapore

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SERIOUS talks are underway between Langham Hospitality Group and a developer to bring a Langham property to Singapore.

Speaking to TTG Asia e-Daily this morning, vice president-sales and marketing, Simon Manning, said: “Nothing has been signed yet, but talks are as advanced as they could be. Our plan is to make our first property in Singapore a Langham Place. Our Langham Place product is bold and artistic, which suits Singapore. Moreover, there isn’t any hotel here in Singapore that has taken on art in such a big way.”

Langham Place properties usually have no less than 350 keys, according to Manning, who added that the hotel would be a new-built, but stopped short of revealing its location.

If talks are successful, the Singapore property will join Langham Hospitality Group’s current pipeline of 17 upcoming hotels, which will open over the next five years across the world.

Of these 17 future properties, 10 will be in China.

Explaining the development focus on China, Manning said: “While we are a European hospitality group, we are owned by a Hong Kong company. One knows that the North Asian consumer loves heritage and luxury goods from Europe. With the expansion of the economy in North Asia, particularly in China, it gives us the opportunity to expand in the mainland…especially in the key gateway cities.”

He added: “China is now our second largest source market after the US, and we are very proud of that because the US and Europe are often the top source markets for global hotel companies. For instance, this year alone we’ve booked about £300,000 (US$487,029) of MICE business out of China for our London property, which is huge. We’ve also been getting a lot of small-sized diplomatic and trade meetings, as well as incentives from multinational companies from Beijing to our new property in Sydney.

“We hope to replicate that sort of numbers in our other properties.”