TTG Asia
Asia/Singapore Monday, 22nd December 2025
Page 2534

Fort Canning Lodge to grow corporate business with new chief

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THE 175-room Fort Canning Lodge in Singapore, owned and managed by the local chapter of the World Young Women’s Christian Association (YWCA), is stepping up its game to attract more corporate travellers and business events.

Spearheading the initiative is general manager, Jimmy Kwan, who came into the role last month. He joins from Banyan Tree Hotels & Resorts and Maikhao Dream Hotels & Resorts.

Kwan said: “Fort Canning Lodge has been quietly popular with events organised by local schools, churches and companies, and our meeting and function rooms run at a monthly average occupancy of 60-70 per cent.

“We also receive many leisure travellers, business travellers and residential meeting groups from Malaysia, Indonesia and the Philippines, which are now our key source markets. We get a number of Japanese business travellers too, some of whom are long-stay guests.”

Kwan explained that the lodge’s success with travellers and meetings was a result of “loyal customers” and partnerships with travel consultants.

“But I want to raise the bar, first by reaching out to companies located in Orchard Road, around Fort Canning Lodge, which was not done before, and secondly by being more aggressive in our branding efforts. One of the things we have done is to improve the hostel’s website and provide more information and photos (that) travellers and planners can use,” he said.

“Few actually know where Fort Canning Lodge is – we have a great location in the heart of town and close to other business districts, and yet our room rates are around S$150 (US$122). Few also know that we have facilities for meetings and events, including dining functions that are supported by our own kitchen.”

With all guestrooms – lead-in category rooms measure 20.5m2 – and 12 event spaces fully renovated last year, Kwan believes that the lodge “is in a good position to receive more business travellers and meetings and events”.

“Moreover, with tighter corporate travel budgets next year against a backdrop of continued economic problems, more attention will be paid to affordable accommodation and venues. Fort Canning Lodge will offer a strong proposition, especially in pricey Singapore,” he said.

Malaysia eyes Chinese MICE market

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THE Malaysia Convention & Exhibition Bureau (MyCEB) has stepped up its courtship of Chinese MICE by introducing a new brochure targeting the Chinese corporate and incentive markets as well as updated Malaysia Twin Deal (MTD) programmes for China and Hong Kong.

MyCEB CEO, Zulkefli Haji Sharif, told TTGmice e-Weekly that China was as an important source market for corporate and incentive travel, due to the short flight time, cultural similarities and Malaysia being a value-for-money destination.

Unveiled last month, the new brochure, Malaysia – Asia like Never Before, focuses on theme events and experiences, teambuilding, corporate social responsibility and unique venues. It also provides creative ideas on products that are essential for corporate and incentive planners.

The brochure is joined by additional value-adds offered under the MTD programme for corporate and incentive groups from China and Hong Kong. All confirmed bookings for the programme must be made by June 30, 2013 and events must take place before December 31, 2013.

Malaysian suppliers are also doing their bit to draw more MICE business from China.

Kuala Lumpur Convention Centre has ensured that all relevant corporate material, including its corporate video and business presentation, are available in Mandarin, and has added Mandarin-speaking marketing staff to its team.

Reliance Conventions & Events general manager, Fu Kei Cheong, said the company had seen a 20 per cent year-on-year growth in incentives from Shanghai.

A series of roadshows to Guangzhou, Beijing and Shanghai last month have also earned Reliance Conventions & Events six confirmed incentive groups from Guangzhou in 2013 and 2014.

MyCEB banks on sports, music to boost international footprint and spend

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CONFIDENCE in achieving its target of RM900 million (US$292.5 million) in total tourist expenditure for international events this year runs high within the Malaysia Convention & Exhibition Bureau (MyCEB) International Events unit, as it celebrates RM400 million in the bag for 1H2012.

Feeding the positivity is a spate of recent wins of international sporting and musical events, which will be promoted through Tourism Malaysia’s overseas offices to generate international interest.

MyCEB will also work with local tour operators to package these events as part of a tour itinerary to entice foreign visitors to extend their stays in the country.

These events include the Kids Golf World Championship in 2013 and 2014; a one-night-only Jennifer Lopez Dance Again Tour concert on December 2 in Kuala Lumpur’s Merdeka Stadium; and the seven-day World Muaythai Championship 2014 in Langkawi.

MyCEB International Events general manager, Tony Nagamaiah, is especially proud of the Kids Golf World Championship, as it will be held in Asia for the first time. According to Nagamaiah, the event has always been rotated between the US and Europe.

The MICE bureau expects the golf championship to draw at least 2,000 international visitors and generate tourist spend of RM15 million each year.

The week-long World Muaythai Championship 2014 is expected to draw some 3,000 people, including spectators and team officials, from more than 100 countries and generate RM38 million.

The Jennifer Lopez Dance Again Tour concert is expected to be attended by 20,000 spectators, 20 per cent of whom are expected to be from overseas. The total international visitor spend and business spin-off has been estimated at RM25 million.

Shannon Creado to helm Anantara’s new global sales office in India

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Shannon Creado

ANANTARA Hotels, Resorts & Spas has appointed Shannon Creado as regional director of sales for India, overseeing the group’s new global sales office in Mumbai.

Creado joined Anantara in November 2010 as director of sales & marketing for Anantara Phuket Villas in Thailand.

He previously worked with Marriott International in South Korea, Bangkok and Phuket, and with Park Plaza Hotels in India.

Airfares, ADRs set for moderate hikes in 2013: Advito

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CONTINUED sluggishness in the eurozone is softening growth rates in other regions as the end of year approaches, according to the 2013 Industry Forecast by Advito, BCD Travel’s independent consulting unit.

Looking ahead to 2013, Advito predicts that demand will continue to outpace supply, with airlines keeping a particularly tight hold on inventory. As a result, buyers should brace for low- to mid-single digit price hikes in airfares and hotel rates.

Drawing upon industry and economic data through August and transactional (hotel and air) data through June 2012, the Advito 2013 Industry Forecast predicts moderate airfare increases across all regions.

The strongest demand will occur in Latin America, with expected year-over-year airfare increases between six per cent and seven percent, and lowest in Europe (two per cent to three percent). North America and Asia will see airfare increases between four percent and five percent, and Southwest Pacific between two per cent and four percent.

Advito also forecasts hotel ADR to grow in 2013—though not as high as first anticipated. Predicted rate hikes include: six per cent to seven per cent in North America; eight per cent to 14 per cent in Latin America; two per cent to four per cent in Europe; five per cent to 10 per cent in the Middle East; five per cent to eight per cent in Asia and six per cent to 10 per cent in Southwest Pacific.

Double-digit ADR increases are probable in the top rung of international gateway cities such as New York, Hong Kong and Singapore and in some Latin American cities.

Rail Europe rolls out German Rail Pass Promotion

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RAIL Europe, in collaboration with Deutsche Bahn, is offering a 20 per cent discount on the regular retail price of a German Rail Pass.

From now till November 30, travellers booking a five-day German Rail Pass with Rail Europe for travel between November 15 and December 31, 2012 will enjoy the special fare of €169 (US$218) for a 2nd class pass, more than 20 per cent off the regular adult fare (€211).

In addition, the promotional German Rail Pass entitles travellers to receive discounted/free city cards in 13 member cities of the Historic Highlights of Germany association, including Augsburg, Erfurt, Freiburg, Heidelberg, Koblenz, Mainz, Münster, Osnabrück, Potsdam, Rostock, Trier, Wiesbaden and Würzburg.

Mandarin Oriental, Singapore launches 25th anniversary package

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TO mark its 25th anniversary, Mandarin Oriental, Singapore is offering a Celebrating 25 Years package from now till end of the year.

Priced at SG$3,888 (US$3,167) for two pax, the Celebrating 25 years package includes:

– Roundtrip limousine transfers in Mercedes E Class.
– Two nights’ accommodation in the Oriental Suite with Club benefits.
– A welcome Silver 25th cocktail with canapés at BAY@5.
– Silver 25th six-course wine pairing dinner at Cherry Garden.
– Fragrant Pearl Spa Journey experience in VIP couple’s suite (2 hours 50 minutes).
– Custom-made 25th anniversary leather notebook and luggage tag.

The package requires a minimum two-night stay and is available from now until December 31, 2012. Rates are subject to 10 per cent service charge and prevailing government taxes.

Philippines ramps up focus on Thailand

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FOR years bereft of marketing representation, Thailand has now been lumped together with Malaysia as a source market under the purview of Ong Sun Yan, the Philippines’ Department of Tourism’s (DoT) marketing director based in Malaysia.

The heightened focus on Thailand dovetails nicely with a three-month ASEAN tactical campaign started this quarter by the DoT to raise regional awareness of the Philippines as a holiday destination.

Lily Libosada, senior tourism operations officer, Team Asia Pacific, DoT, said that unlike the regular marketing campaign It’s More Fun in the Philippines, this tactical initiative, incorporating advertising and sales promotions, was targeted specifically at ASEAN markets and would only be active till early 2013.

Libosada explained that the growing spotlight on ASEAN markets was to aid the DoT in achieving its target of 4.5 million arrivals, which has been affected to a large extent by China’s ban on group travel to the Philippines.

Thailand is a small yet steadily growing source market for the Philippines, accounting for 24,012 or one per cent of the January-July 2012 tourist arrivals, up 7.1 per cent over the same period last year.

Abacus pushes for agency automation

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ABACUS International unveiled its newest solution Abacus AutomationHub at the Abacus International Conference 2012.

Abacus AutomationHub is a flexible and extensible solution platform that can fully automate essential but time-consuming tasks such as schedule change notification, waitlist status processing and itinerary delivery. Fully hosted by Abacus, the solution works non-stop during and outside office hours.

Brett Henry, vice president, commercial & marketing, Abacus International, said: “Based on each agency’s needs, Abacus AutomationHub can be personalised so that (travel consultants) will have the time to focus on other revenue-generating activities.”

Abacus AutomationHub comes ready with a set of modules, including Queue Automation, Fare Record Automation, Service Fee Automation, Automated Messaging and Automated Ticket Receipt. Additional modules will be introduced progressively as the solution is being rolled out.

In a separate development, Abacus has integrated PayPal as a payment option in their ready-to-go online booking engines, Abacus WebStart and Abacus WebConnect.

PayPal’s integration with these online solutions provides travel companies with the ability to make travel transactions with more than 113 million active PayPal users across 190 markets globally.

“By integrating PayPal into Abacus WebStart and Abacus WebConnect, agencies can now look forward to an effective platform to start an online business with the added benefit of being transaction-ready,” said Robert Bailey, president & CEO, Abacus International.

“In addition, a strong global brand like PayPal is a real boon to agencies as it instills a certain level of confidence and trust to global travellers who may be initially wary of purchasing travel packages or flight tickets from unknown travel agency websites.”

Sheraton Shanghai Waigaoqiao appoints Depesh Seth as GM

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Depesh Seth

STARWOOD Hotels & Resorts has appointed Depesh Seth as general manager of Sheraton Shanghai Waigaoqiao Hotel, which is scheduled to open by year-end.

Prior to this appointment, Seth was general manager of Sheraton Xi’an Hotel. He has been with Starwood since 1997.