ABACUS International unveiled its newest solution Abacus AutomationHub at the Abacus International Conference 2012.
Abacus AutomationHub is a flexible and extensible solution platform that can fully automate essential but time-consuming tasks such as schedule change notification, waitlist status processing and itinerary delivery. Fully hosted by Abacus, the solution works non-stop during and outside office hours.
Brett Henry, vice president, commercial & marketing, Abacus International, said: “Based on each agency’s needs, Abacus AutomationHub can be personalised so that (travel consultants) will have the time to focus on other revenue-generating activities.”
Abacus AutomationHub comes ready with a set of modules, including Queue Automation, Fare Record Automation, Service Fee Automation, Automated Messaging and Automated Ticket Receipt. Additional modules will be introduced progressively as the solution is being rolled out.
In a separate development, Abacus has integrated PayPal as a payment option in their ready-to-go online booking engines, Abacus WebStart and Abacus WebConnect.
PayPal’s integration with these online solutions provides travel companies with the ability to make travel transactions with more than 113 million active PayPal users across 190 markets globally.
“By integrating PayPal into Abacus WebStart and Abacus WebConnect, agencies can now look forward to an effective platform to start an online business with the added benefit of being transaction-ready,” said Robert Bailey, president & CEO, Abacus International.
“In addition, a strong global brand like PayPal is a real boon to agencies as it instills a certain level of confidence and trust to global travellers who may be initially wary of purchasing travel packages or flight tickets from unknown travel agency websites.”
