TTG Asia
Asia/Singapore Tuesday, 20th January 2026
Page 2526

Las Vegas to cash in on emerging China segments

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HAVING established a successful presence among Chinese travellers, the Las Vegas Convention and Visitors Authority (LVCVA) is now reaching out to new segments such as MICE, luxury travel and secondary cities in the country, according to Renee Ho-Phang, managing director of BrandStory, LVCVA’s appointed marketing firm for China.

Ho-Phang noted that Chinese arrivals to Las Vegas had been growing at an annual rate of 30 per cent, and 80 per cent of these visitors would have the glitzy American city on their itinerary.

Ramped-up focus on the Chinese MICE segment would help to fill rooms during the weekdays, she said, adding that the city’s inventory of 151,000 rooms and more than 985,000m2 of exhibition space would appeal to large-scale groups from China. LVCVA will organise fam trips for Chinese MICE sellers next year.

“Meanwhile, Chinese travellers have evolved. They now desire more luxurious and experiential holidays, and are increasingly inclined to stay at deluxe properties in Las Vegas such as Caesars Palace, MGM Grand Hotel & Casino and Wynn.”To attract China’s deep-pocketed travellers, LVCVA will first market to clubs and associations in key cities, and later to second-tier cities such as Chengdu, Hangzhou and Shenzhen.

She said: “We remain interested in China’s mass market segment, (leveraging) programmes such as Chinese New Year celebrations in Las Vegas to (attract) the Chinese.”

More than 1,000 Chinese tourists visited Las Vegas during the Lunar New Year this year, and a 30 per cent increase is expected in 2013.

Best Western plots massive expansion in Indonesia

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BEST Western International is set to grow its portfolio in Indonesia with the opening of 25 new hotels in the next three years, beefing up its room count in the country from just over 600 now to almost 3,500 by beginning 2015.

The new developments will span nine destinations and two of Best Western’s brand tiers – the midscale Best Western and luxury Best Western Premier.

Glenn de Souza, Best Western International’s vice president international operations – Asia & the Middle East, said: “With the world’s fourth-largest population, a burgeoning middle class and an increased focus on both domestic and inbound tourism, Indonesia is one of the most exciting hotel markets in the world today.”

Currently, Best Western operates three hotels in Bali, a city hotel in Jakarta and a Best Western Premier hotel in Solo. By the end of 2012, this portfolio is expected to increase to six hotels, starting with the addition of a first property in Semarang, the 259-room Best Western Star Hotel.

Best Western’s Indonesian expansion will gather pace in 2013 with the opening of at least 11 hotels. Jakarta will be a key growth area with the addition of four new properties: Best Western Hariston, Best Western Serpong, Best Western Mall of Indonesia and Best Western Mansion Satrio in Jakarta Golden Triangle.

Also in 2013, Best Western Premier Candi in Semarang and Best Western Sun Heritage in Bali will grow the collections in these two destinations, while Best Western will also debut in five new Indonesian markets: Banjarmasin, Makassar, Bogor, Palu and Malang.

In 2014, Best Western’s Indonesian expansion will continue with the opening of hotels in Bandung, Manado, Samarinda, Balikpapan and Pontianak.

Finally in early 2015, Best Western will debut in Surabaya and Solo Baru.

SilkAir finalises order for 54 Boeing aircraft

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SILKAIR is set to begin its fleet transition to Boeing aircraft, having sealed a deal with the aircraft maker for 54 planes totalling a hefty US$4.9 billion.

The airline’s order for 23 Next-Generation 737-800s and 31 737 Max 8s is the largest order in the airline’s history.

Both models are said to fly farther than competing airplanes, enabling the airline to open new routes. They also feature the Boeing Sky Interior, which has modern sculpted sidewalls and larger pivoting overhead stowage bins, among other highlights.

The 737 Max 8 builds on the Next-Generation 737 and comes with engines that deliver a 13 per cent fuel-use improvement rate over the most fuel-efficient single-aisle airplanes today and an eight per cent operating cost per seat advantage over future competitors, said a joint SilkAir-Boeing press release.

“The capability of the 737s will enable us to spread our wings to even more destinations and increase capacity on existing routes,” said SilkAir chief executive Leslie Thng.

Garuda partners Smailing Tour to wholesale domestic and outbound holidays

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AEROWISATA, the support services arm of Garuda Indonesia, has entered into a joint venture with Smailing Tour, forming Garuda Indonesia Holidays (GIH), a wholesale travel company selling domestic and outbound products within the airline’s network.

Formerly a full subsidiary of the airline, GIH was relaunched last week after Smailing Tour was chosen after a tender process.

Garuda Indonesia’s president and CEO, Emirsyah Satar, said Garuda Orient Holidays (GOH) would continue to create products for inbound tourists. “This is a concept we applied to GOH overseas, where we also partnered local travel companies,” he explained.

Smailing Tour CEO Anthony Akili, also GIH president and CEO, said: “We have seen the success of Qantas Holidays, Cathay Pacific Holidays and Emirates Holidays. Their products sell so well. If (Garuda) can achieve double-digit growth in passenger traffic (every year), why not its holiday products?”

He said GIH would be helpful for travel consultants who may be able to access airline seats, but not hotels, adding that the company has some 140,000 hotels worldwide, with 1,500 to 2,000 within Indonesia, that allow instant confirmations.

GIH products will be available to consultants who enrol as GIH retailers, and the company is aiming to sign on 1,000 retailers within a year. Products range from land content only to free-and-easy air tickets and accommodation to all Garuda destinations. Special interest products such as culinary and cycling tours will also be offered.

There are also plans to cross-sell products with GOH at a later stage.

Asked if there was a conflict of interest for Smailing Tour, Akili said GIH’s products only feature Garuda airfares, while Smailing also sells packages with other airlines.

Small Luxury Hotels steps up drive to woo Chinese

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CHINA will be Small Luxury Hotels of the World’s (SLH) top priority in 2013, as the marketing group continues to court customers in the Asia-Pacific region.

“Our main goal for 2013 can be summed up into these two words: Go China. China is our fastest growing source market and we’ve just literally opened our office in Shanghai to capitalise on the phenomenal Chinese appetite for luxury accommodation,” said SLH’s CEO, Paul Kerr.

He added that plans are in the works to create a Mandarin website and iPhone app, and to grow the number of Chinese members in SLH’s loyalty programme, The Club, to around 60,000 by end-2013 from approximately 5,000 now. Tie-ups with Shanghai-based luxury clubs, which will give SLH direct access to the city’s elite, are also in the pipeline.

Beijing is another key segment SLH plans to woo, although there are no immediate plans to open an office there.

Kerr also hinted that SLH is set to unveil a group of exclusive-use properties worldwide, including ski lodges and villas, in the first quarter of 2013.

Its travel consultants website was also recently relaunched, and plans are also on the cards for an extensive B2B marketing blitz in the new year.

Kerr said that despite the group’s intense focus on China, it would still be keeping a watchful eye over other markets in Asia and the Pacific.

He said: “All signs point to the fact that we can still expect major growth in this region despite the less than ideal economic conditions, and we believe that in order for SLH to truly benefit from this growth, we have to remain true to the tenets of our brand by continually providing unique, exceptional experiences for the most discerning of leisure travellers.”

SLH currently has a collection of 115 hotels in the Asia-Pacific region, which accounts for almost a quarter of all of its properties worldwide, compared to under five per cent in 1992.

Marriott’s Autograph Collection debuts in Asia-Pacific

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THE opening of The Stones Hotel Legian, Bali last week heralded the arrival of Marriott International’s Autograph Collection in the Asia-Pacific.

The Stones is the 36th hotel to join Marriott’s exclusive portfolio of independent properties, which boasts hotels across the US, the Caribbean, Latin America, Europe and Asia.

Each hotel within the Autograph Collection possesses its own identity and can access Marriott’s global sales and marketing channels, including the Marriott Rewards loyalty programme.

“We are thrilled to introduce Autograph Collection to Asia. Bali represents the ideal location to launch this dynamic new concept for Marriott International, developed for guests who seek an extraordinary independent hotel experience,” said Simon Cooper, president and managing director of Asia Pacific, Marriott International.

Located on Legian Beach, The Stones offers 308 guestrooms and 22 suites, including a three-storey Presidential Suite. Other facilities include a 3,000m2 pool, F&B options and a spa.

The hotel is 20 minutes from Ngurah Rai International Aiport and within walking distance of shops, restaurants and leisure activities in Kuta, Legian and Seminyak.

AAPA welcomes suspension of Europe’s ETS

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THE Association of Asia Pacific Airlines (AAPA) has responded with a “cautious welcome” to news that the inclusion of international aviation in the European Union Emissions Trading Scheme (EU ETS) has been suspended, but remains wary that the move “may not go far enough”.

The European Commission on Monday “stopped the clock”, implementing a year-long suspension of the ETS for international airlines, which means they will not have to surrender allowances next April for carbon emissions produced flying in and out of Europe during 2012. Flights within the EU, however, will still be charged.

AAPA director general, Andrew Herdman, said in a press statement: “In making this long overdue move, the EU has finally bowed to the inevitable, in effect acknowledging that it cannot unilaterally impose the scheme on non-EU airlines without the consent of other governments.”

He added: “Temporarily suspending the scheme is obviously a positive gesture by the EU, but may not go far enough. The implied threat of an automatic snapback in a year’s time means that the EU will still be seen by some as negotiating with a gun on the table.”

The move follows recent scathing criticism from the association at its 56th Assembly of Presidents (TTG Asia e-Daily, November 9, 2012).

AAPA, which has argued that an international industry such as aviation requires a coherent global policy framework on emissions, said it would continue to work with other stakeholders to encourage the development of proposals for consideration by the ICAO Assembly in September next year.

Connie Hedegaard, European Commissioner for Climate Action, urged all parties to ICAO to make full use of this window of time to take action towards creating an international framework to govern emissions.

She said: “Let me be very clear: if this exercise does not deliver – and I hope it does – then needless to say we are back to where we are today with the EU ETS. Automatically.”

Bangkok to get Hyatt Regency

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HYATT Hotels Corporation yesterday announced that an affiliate had entered a management agreement with Bangkok-based Grande Asset Hotels and Property Public Company Limited, to develop Hyatt Regency Bangkok, Sukhumvit as the first Hyatt Regency-branded hotel in Bangkok.

The property, expected to open in 2017, will join Grand Hyatt Erawan Bangkok.

Hyatt Regency Bangkok, Sukhumvit will feature 288 guestrooms, inclusive of 26 suites, and over 1,000m2 of meeting space which also entails a ballroom.

It will also offer amenities such as a six treatment room spa, a fitness centre, swimming pool and club lounge.

HVS Global Hospitality Services opens Indonesia office

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HVS Global Hospitality Services has opened an office in Jakarta as part of HVS Asia, and appointed Arief Gunawan as vice president Indonesia to oversee business development, strategic consulting, valuation and investment services across the region.

The opening of the Indonesian office is in line with growing interest from investors in developing properties in the country, not only in major cities but also in secondary destinations.

Chairman, HVS Global Hospitality Services China & South-east Asia, David Ling, said: “There has been growing interest in Indonesia’s second and third-tier markets, with many market players taking note of their massive potential.

“Stakeholders such as hotel operators, investors, developers, hospitality consultants and government sectors are hovering about the new investment hotspots of Indonesia.

“Economy to midscale hotel properties are key target segments for many stakeholders’ growth expansion plans in the coming years.”

Data from the Ministry of Tourism and Creative Economy showed that until end-September 2012, foreign investments in Indonesia’s tourism sector have doubled to US$7.3 billion. In contrast, the same period in 2011 saw US$ 2.5 billion in investments.

The Indonesia National Tourism Masterplan – which identifies 88 strategic destination clusters and 88 destinations, of which 16 will be given priority development in the next three to five years – has also given more reason for the opening of an Indonesia office.

HVS Global Hospitality Services is multi-skilled in the real estate and hotel industries, and well exposed to markets across Asia including hotels, resorts, serviced apartments and other hospitality related properties.

TMS bought by new consortium

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TRAVEL industry recruitment specialist TMS Asia-Pacific has been sold to a joint consortium consisting of its current CEO, Helene Taylor, and Asia-based entrepreneur Steve Hamblin, who founded the Parker Bridge Group in 1988.

“This newly forged partnership will inject new seed capital to feed TMS’ growth and expansion plans in Australia, New Zealand and Asia, as we strive to make TMS the leading recruitment specialist in the hospitality and tourism field for the Asia-Pacific region,” said Taylor. She rejoined the company this year as general manager, and also has a background in business development and coaching.

One of the new consortium’s first priorities, as outlined by Taylor, is to increase TMS’ headcount. She said: “At the moment, we are taking things step by step. First we will focus on re-establishing TMS’ presence in Bangkok, before heading to New Zealand, where the office in Auckland is scheduled to reopen.” TMS will continue to operate under its current branding.

Taylor also confirmed that there are no plans to relaunch the office in Singapore, which shuttered in September. “We will probably service Singapore out of Bangkok for the time being,” she said.

Clients were not informed of the change of ownership prior to Monday’s official announcement, but Taylor reaffirmed that TMS would implement measures for a smooth transition.

Announcing the news in a press release, TMS founder Gary Marshall said making the decision to sell the company he established in 1994 had proven to be a very difficult one.

He said: “The reality is, I have been standing very much on the sidelines for the last five years, becoming more of an inactive shareholder along with Phil Hoffman rather than having a day-to-day hands-on management role in the business.

“I found myself even less involved when Mark Rizzuto came on board as managing director last January. I knew it was time to move on and focus on the other business interests that tend to dominate my time these days.”