TTG Asia
Asia/Singapore Thursday, 23rd April 2026
Page 2513

Tourism Australia gets more money to court Asians

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TOURISM Australia will receive A$12.5 million (US$12.8 million) for the second tranche of the government’s Asia Marketing Fund by July 1, an amount dedicated to growing Asian footfalls during the 2013/2014 financial year.

Speaking to TTGmice e-Weekly in an interview, Andrew McEvoy, managing director of Tourism Australia, explained that the fund was a percentage of the Passenger Movement Charge. “So the more people travel, the bigger the fund will get,” he said.

The Asia Marketing Fund comes on top of Tourism Australia’s overall budget for destination promotion across the world.

According to McEvoy, part of the second phase of funding will be used to “up the ante on business events in Australia”.

He said: “We will invest some of the money into doing what we do well in this business events sector. That means the usual trade shows, road shows, but more importantly, efforts to get planners to come to Australia. We will be doing familiarisations bigger and better.

“We have Dreamtime (a premier incentive business showcase) at the end of this year (in Melbourne), and we will do that exceptionally well. We will have 125 (MICE) buyers from around the world, a lot of them – perhaps half or a little more – will be from Asia.”

The fund will also be used on “aviation attraction or aviation partnerships” across Asia to create more air access from the region into Australia.

Tourism Australia’s efforts to attract more Chinese leisure and business travellers will get a financial boost too.

McEvoy said: “We undertook last year our second-tier city strategy in China. We have been very active in 11 cities around Beijing, Shanghai and Guangzhou. This year we’ve gone into Chengdu, Chongqing and Qingdao. A good example of our success is Sichuan Airlines’ launch of its first direct flight from Chengdu to Melbourne. That will really help to open up the rest of the country directly to Australia.”

Meanwhile, Tourism Australia has beefed up the Business Events Australia website (www.businessevents.australia.com) with an intensive library of business events case studies. Featured events include the 51st Annual International Conference of the Society of Petrophysicists and Well Log Analysts which took 623 attendees to Perth in June 2010, and the 9th World Indigenous Women and Wellness Conference in Darwin which was attended by 560 delegates.

“We are using advocates to tell our story. We are letting other people tell our story because they will tell it almost more passionately and through different eyes,” he said.

Parkroyal Darling Harbour sports new look

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PARKROYAL Darling Harbour, Sydney reopened in February after an A$20 million (US$20.5 million) rejuvenation that gave it new interiors and the latest in hotel technology.

Acclaimed design firm Hassell employed a bright palette of natural and earthy shades and textures, inspired by the Australian landscape, for the 340-key hotel’s new look.

The new interiors extend from the hotel’s lobby to guestrooms and five meeting rooms. The event spaces, which were gutted and recreated, now feature state-of-the-art technology and are supported by an in-house staging and event service. Blackwattle Room is the largest event space in the hotel, capable of hosting 200 banquet guests or 280 cocktail-style. It is adjacent to a spacious pre-function space that overlooks Darling Harbour.

There is also a new club lounge on the top floor, as well as rejuvenated dining establishments.

Meanwhile, new technology systems installed in the hotel allows guest preferences, such as their ideal check-out time, to be conveyed to relevant staff ahead of their arrival. Room keys are able to track guest movements so that staff can be alerted if a guest with messages or a package waiting has just returned, or if they are leaving the hotel and their room door has been left ajar.

The hotel is looking to streamline the check-in process further by encoding smartphones as room keys.

European wholesalers urged to change business model as stop sales jump

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GERMAN and Swiss tour operators are reporting a huge spike in stop-sale notices, particularly from Thai beach resorts, which they say is hindering growth.

Luzi Matzig, group CEO of Asian Trails, said that while he received two to five stop-sale mails daily in the past, the number was now between 12 and 25. He confirmed both Hotelplan and Kuoni Switzerland were seeing this.

Likewise, Wettstein’s product director Asia, Africa, Latin America, Christoph Infanger, said he was receiving at least thrice as many stop sales now, particularly for Thailand, despite the Swiss market being stable overall. “We could still generate more business but are closed out,” he said.

Some German tour operators too, are getting more stop sales despite strong growth. Marco Polo Reisen’s managing director, Holger Baldus, said for the first time ever, there was even “overbooking” in Hoi An, Vietnam. UK operators, however, said they did not notice changes beyond the usual festive periods.

Centara Hotels & Resorts’ SVP sales and marketing, Chris Bailey said the big issue was that European wholesalers had to keep prices down, especially in today’s financial climate, but there was only so much supply of lowest category room types.

“Often, the complaints come because lowest room type is closed yet others are all wide open. They need to work on their ability to up sell. This is where OTAs score over operators as they will sell what rooms there are available and at rates hotels want to sell at,” he said.

XML, which allows everyone to see and access available inventory, was the way to go, rather than giving allocations to operators, said Bailey.

– Read more in TTG Show Daily – ITB Berlin

Accor launches Indonesia-centric brand Maha Cipta

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ACCOR Asia-Pacific has launched Indonesia-centric brand, Grand Mercure Maha Cipta, with the new-build, 483-room Grand Mercure Jakarta Harmoni set to debut in a few months.

Like the China-centric Grand Mercure Mei Jue, Maha Cipta is designed to appeal to the huge domestic market – a chief reason why chains such as Carlson Rezidor Hotel Group are making a beeline for the country (TTG Asia e-Daily, March 6, 2013).

Maha Cipta’s touch points include welcoming guests in Bahasa, along with a treat of durian- or jackfruit-flavoured French macarons. F&B restaurants feature local favourites alongside European cuisine. Spa treatments use local spices. Traditional music and dance performances, batik painting workshops and modern Indonesian art exhibitions will be staged.

Graham Wilson, Accor’s SVP sales and marketing, said Maha Cipta would not alienate international guests: “In fact, there is a growing market of international travellers who want a more local experience. They might see it as Grand Mercure, but locals will relate better to Maha Cipta.”

He added that Indonesia’s middle class was “growing rapidly in numbers and sophistication”. “They want an upscale product, but they also want an Indonesian flavour,” he explained.

Mei Jue has also been a success in China, with the number of hotels to double to 26 in the next three years.

– Read more in TTG Show Daily – ITB Berlin

Taiwan regulates China tour groups

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TAIWAN Tourism Bureau (TTB) has unveiled a series of non-compulsory guidelines for Taiwanese tour operators running tours for visitors from China, who now form the destination’s largest source market.

According to Singapore daily The Straits Times, the new regulations will come into effect in May. Chinese tour groups can only travel 12 hours and 250km in a day, while a minimum of NT$500 (US$17) in total must be spent on lunch and dinner every day. Groups must put up at starred hotels for at least one-third of the trip’s accommodation.

Furthermore, to address a major complaint that there is too much shopping, the number of shopping stops cannot exceed the number of nights stayed. Tour groups are only allowed to make two stops at shops selling expensive wares such as jade.

To encourage tour operators to adhere to the new rules, the tourism bureau will give compliant agencies priority in obtaining exit-and-entry permits for mainland visitors.

The distribution of permits is governed by a daily quota, which currently stands at 4,000 per day though it is expected to increase to 5,000 this year, reported the paper.

According to TTB, almost two million or one-third of Taiwan’s total visitors hailed from China in 2011, adding US$3.8 billion to the territory’s coffers.

Sri Lanka’s second international airport opens in the south

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SRI Lanka’s second international airport, Mattala Rajapaksa International Airport, will open in Hambantota on March 18, with a number of airlines already firming up plans for flights.

Air Arabia is set to operate twice weekly services between Sharjah and Mattala, and will increase frequency to four times weekly on May 19. National carrier SriLankan Airlines as well as LCCs Fly Dubai and Mihin Lanka have also confirmed flights.

The government is also offering an open skies policy and concessions, such as a 50 per cent discount on groundhandling charges for five years, in a bid to attract international carriers.

According to Priyankara Jayaratne, minister for civil aviation, there are ongoing discussions with Emirates, Qatar Airways, Etihad Airways, Sichuan Airlines and Korean Air.

Located in the south of Sri Lanka, the airport will open with a capacity of one million passengers, lowering the curtains on the first phase of development. Unlike Colombo’s international airport, Mattala can accommodate Airbus A380 landings.

Jayaratne said construction for the second phase would begin in a few years, which would increase capacity to five million passengers annually.

Separately, British Airways will resume flights to Colombo via the Maldives on April 14 after a 10-year absence in the country (TTG Asia e-Daily, August 14, 2012).

India proposes widening VoA scheme to more countries

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INDIA may soon grant travellers from 16 more countries visas on arrival (VoAs) if the Ministry of Tourism’s request to the Ministry of Home Affairs gains approval.

The countries recommended are Thailand, Malaysia, Brunei, Germany, France, Spain, Poland, Sweden, Norway, Russia, Ukraine, Uzbekistan, Kazakhstan, Brazil, South Africa, Trinidad & Tobago, while South Korea will also be considered at a later date.

In addition, the tourism ministry wants six more airports at Bengaluru, Goa, Kochi, Hyderabad, Trivandrum and Bodhgaya to be allowed to issue VoAs. Currently, India offers 30-day VoAs to citizens of Singapore, Indonesia, Myanmar, Cambodia, Vietnam, Laos, the Philippines, Japan, Finland, New Zealand and Luxembourg arriving at New Delhi, Kolkata, Mumbai and Chennai.

Khadidiatou Thiam Galant, chief of agency, Voyages en Direct France, said: “VoAs open up India as a destination that our clients can travel to at short notice, as French tourists are used to flying without visas to many countries and prefer such freedom.”

Vasco Noronha, head – inbound operations, Akbar Holidays India, said: “We can expect to see a deluge from Europe, (former Soviet) countries and ASEAN. Making VoAs available at 10 Indian airports will be a huge boon for inbound tourism.”

IHG to launch eco-friendly Hotel Indigo Hong Kong Island

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INTERCONTINENTAL Hotels Group’s (IHG) Hotel Indigo will roar to life in Hong Kong in May, set in a building that is said to be at the forefront of environmental design.

Offering 138 guestrooms and suites with sizes ranging 30-63m2, Hotel Indigo Hong Kong Island is located in the historical neighbourhood of Wan Chai. Wrapping around its exterior is a striking “gold dragon”, which functions as an ecoscreen.

Boasting a glass-bottomed, cantilevered infinity pool on its rooftop and a Skybar on the same level, other amenities include an all-day dining eatery, a 24-hour gym, a library and an eight-seat boardroom for business meetings.

Sukosol Hotels introduces boutique Wave in Pattaya

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FAMILY-owned Thai hotel group Sukosol Hotels will open the doors of its fifth property, Wave, on Pattaya Bay in April.

The Art Deco boutique hotel is decked out in Miami-inspired décor and offers 21 rooms.

Last year was a busy year for the group, which saw it rebranding to Sukosol Hotels, opening the 39-suite resort The Siam, Bangkok and refurbishing its grande dame, The Sukosol, Bangkok.

With the opening of Wave, Sukosol Hotels now comprises five properties: The Sukosol Bangkok (470 rooms), Siam Bayshore, Pattaya (270 rooms), The Bayview, Pattaya (260 rooms), The Siam, Bangkok (39 suites) and Wave.

Phil dances as ICAO ban and carrier tax drop off

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PHILIPPINE operators are cheering after the lifting of air safety concerns on the country by the International Civil Aviation Organization (ICAO) and the scrapping of the common carrier tax (CCT), both of which have vastly affected longhaul market growth.

For three years, the ICAO ban has been curtailing tour/beach programmes in the Philippines as its no-insurance cover on domestic flights keeps the big European tour operators at bay.

Marsman Drysdale Travel’s director of tourism services, Eleanor Ng, said: “European tour operators were most affected by the ban since it limited their programme to only one location, say, Luzon, and deterred them from combining it with a beach – Boracay, Cebu, Bohol – which meant flying domestically.

“I expect the combinations to start again, at least for the next winter season.”

Josefina Baena, general manager at New Era Travel & Tours, said: “We look forward to receiving more European passengers, who are long-stay visitors.”

John Paul Cabalza, executive vice president of the Philippine Travel Agencies Association (PTAA), said: “We hope (the lifting of security concerns) will act as a magnet for carriers to come to the Philippines.”

Philippine president Benigno Aquino III today also signed into law the rationalisation of carrier taxes, which have cost the Philippines direct European flights. The CCT together with the gross Philippine billings tax, result in foreign carriers being more heavily penalised than local ones.

PTAA’s outgoing president, Aileen Clemente, earlier noted that at least seven foreign airlines had expressed interest in flying to the Philippines should both taxes be removed.

Marciano Ragaza, president of Travel Enterprise, said: “Passing ICAO’s safety audit would mean a lot more if these airline taxes are removed and our airports rationalised.”

– Read more in the TTG Show Daily – ITB Berlin

Additional reporting by Marianne Carandang