TTG Asia
Asia/Singapore Monday, 26th January 2026
Page 2508

Sydney pumps US$1.6 million into attracting conferences

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HAVING identified the conference segment as an important income generator, the City of Sydney is poised to invest A$1.5 million (US$1.6 million) in Business Events Sydney (BESydney).

Over the next three years, the independent, non-profit organisation will receive A$500,000 annually to promote Sydney as a global business events destination.

During the last financial year, BESydney secured 103 events for the city, which will bring in roughly A$225.6 million in economic gain and 58,000 visitors in the coming years.

Deputy premier of New South Wales (NSW), Andrew Stoner, who will be leading the development of the new Sydney International Convention, Exhibition and Entertainment Precinct, said: “Business event delegates stay, shop, eat, celebrate, explore in our city, helping to drive demand for our tourism providers.

“As part of an aligned economic development strategy, these events also stimulate trade and investment opportunities for local businesses, fuel knowledge exchange, and more broadly promote innovation and productivity.”

CEO of BESydney, Lyn Lewis-Smith, said the increased support was the final piece in the puzzle in the city’s efforts to secure more business events.

“Our future success will be underpinned by a whole-of-city approach to attracting, winning and delivering world-class conference, corporate meetings and incentive programmes,” she added.

Business travel demand steady but unlikely to grow: Advito

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DEMAND for business travel for 2013 will hold steady amid poor global economic conditions, but is unlikely to chart any significant growth, according to a recently updated forecast by Advito, BCD Travel’s independent consulting unit.

Advito has based its predictions on the assumption that economic fears regarding the eurozone and China will not come true, though these concerns themselves will tame demand.

It expects the number of flights to grow in 2013, but by less than between 2010 and 1Q2012. Within the Asia-Pacific region, the report stated that Asia-based airlines would struggle to maintain profitable and deal with “the twin competitive threats of low-cost and Middle Eastern carriers”. Traditional Asian carriers were thus unlikely to increase capacity significantly.

Meanwhile, Advito has maintained its original forecast of moderate airfare increases in the coming year as a result of stable oil prices and strong demand relative to supply. Year-on-year increases will be smaller compared to over the last three years. Asia-Pacific, specifically, will see prices of air tickets climb four to five per cent due to expectations of strong long-term growth.

On the hotels front, demand is forecast to follow an upward trajectory in Asia-Pacific. On a global basis, the report said 2013 would likely see the “fiercest negotiations between hotel companies and their corporate clients” and hotels would see rate increases higher than 2012 although “not as much as they are looking for”. Limited new supply has created more of a seller’s market, but demand is still not as robust as suppliers would like, it explained.

Hoteliers looking for an eight to nine per cent rise in negotiated rates will have to settle for five to seven per cent instead, said the report.

Amway India heads to Thailand and Canada in 2013

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AS PART of the celebrations of Amway’s 15th year in India, the company will organise two incentives in 2013 – one to Canada and another to Thailand, the latter for Amway leaders and their children who were recently in Melbourne for a leadership trip.

The first is a VIP trip scheduled for May in Toronto for 200 people, which will also host the Amway International Leadership Meeting (Mega Trip) in July 2014.

The second is for 2,000 people and will be held in Bangkok in December, and will also target Amway business owners’ children aged 15 to 25 years old.

Amway India CEO Bill Pinckney said: “The Thailand programme is to try and ensure that this second generation has a sense of our business and so that one of the things they can consider is taking over the Amway business from their parents.”

He added that a good incentive destination must be culturally friendly, while also having the right facilities, logistics and food.

Citing the example of Amway India’s recent Australian trip, he said: “To travel to Philip Island, 88 coaches were sourced, and not everyone can offer that, or the unique activities and sightseeing options such as Sovereign Hill and Philip Island. We were the first group to take over the Melbourne Cricket Ground and have a cricket match and dinner there.”

Centara unveils new M23 event space

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THE new M23 event space at Centara Grand & Bangkok Convention Centre at CentralWorld aims to draw meeting planners looking for an intimate setting – and a quirky round of golf.

Located on the 23rd floor of the hotel, the venue comprises four boardrooms offering natural light and views of the city skyline, each with a capacity of between 18 and 50 pax. Meeting rooms are equipped with the latest AV capability, built-in LCD projectors and screens, high-speed Wi-Fi Internet access, personalised stationery and drinks. Meeting rooms M1 and M2 also boast interactive screens.

The over 1,000m2 space also comes with its own reception area, open show kitchen and bar for coffee breaks, luncheons and social events, as well as a 50m long open-air patio with a putting green.

Said Chris Bailey, senior vice president for sales and marketing, Centara Hotels & Resorts: “With M23 we really have a new and exciting style of meeting space in Bangkok…(It) is perfect for smaller events, where there is a high degree of social involvement.”

Andaz Tokyo to lure business travellers with strategic location

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ANDAZ Tokyo is scheduled to open in summer 2014 as the first Andaz hotel in Japan, to be located in Toranomon, a business and embassy district in the capital’s well-known Minato ward.

The hotel marks the fourth Hyatt-branded hotel in Tokyo and the ninth within the country following an agreement signed by the affiliates of Hyatt Hotels Corporation and Mori Building last week.

The 164-room Andaz Tokyo will occupy eight floors, including the top six, of a 52-storey tower in a multi-use complex currently under construction. One of several areas in the city designated by the government as a special zone for companies’ Asian headquarters, the tower’s location boasts easy access to embassies, seaports and Haneda Airport.

“With its central location between the high rise district of Shiodome and the Akasaka and Roppongi areas where many multinational corporations are located, Toranomon is a vital hub for Tokyo’s further development as a global business centre. Andaz Tokyo will both heighten Toranomon’s allure and serve the needs of international firms here, promising the area’s fast growth as a gateway destination,” said Kazuhiko Yamamoto, vice president, urban development, Mori Building.

For MICE planners, Andaz Tokyo will feature an open-air bar and the Andaz Studio, a flexible event and meeting space with terrace seating on the highest floor.

Boasting both rooms and suites ranging from 51m2 to 220m2, amenities include a 20m indoor infinity pool, a spa, a fitness centre, an all-day dining restaurant serving organic fare, and a chapel where a show kitchen will offer made-to-order menus for weddings and gatherings.

Melbourne Planners’ Guide now available as interactive e-book

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FOR the first time, the Melbourne Convention & Visitors Bureau (MCVB) has released the Melbourne Planners’ Guide in an interactive e-book format that can be accessed on a smartphone, tablet or computer.

Launched last week, the 2012-13 edition of the Melbourne Planners’ Guide offers video content and the options to zoom in, print and share selected pages via email or social media sites, on top of the usual content. The e-book will allow planners short on time to easily navigate through its contents or thumbnail menus for an outline of the material in the guide.

“The e-book format transforms the guide from a reference document to a functional tool; an essential companion that gives on-the-go planners a wealth of knowledge at their fingertips,” said Karen Bolinger, CEO, MCVB.

The Melbourne Planners’ Guide 2012-13 e-book is available free of charge at www.mcvb.com.au/plannersguide. To receive hard copies of the guide, email MCVB.

Gallery Hotel embarks on first major renovation

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THE 12-year-old Gallery Hotel Singapore has completed the initial phase of its first major refurbishment project, with guestrooms being the key beneficiary of the makeover.

Phase one of renovations, which was completed in mid-November, involved 48 club rooms, eight junior suites and eight executive suites.

Refurbishment of the remaining guestrooms in the 222-key hotel and the creation of a club lounge are being planned.

According to Ernie Ong, general manager of Gallery Hotel, the full project will complete in early 2014.

Despite improved hardware and an average occupancy rate in the 80s, Ong said the hotel would hold rates in 2013.

Ong said: “The number of new rooms coming into Singapore next year will outpace potential tourism growth, and the European economy is still quite weak. While China is generating good outbound traffic, we cannot be sure how (business from) China will sustain in the year ahead. We have to be careful.”

The hotel draws most of its business from Asia, particularly North Asia, and “some European guests”. The corporate market generates 50-60 per cent of total bookings, and the rest are from the leisure and long-stay markets.

“That’s a pretty decent proportion, as corporates fill our rooms during week days, while travel agencies and online channels feed us leisure guests over the weekend,” said Ong, adding that the hotel’s five function rooms are usually booked out.

Acknowledging stiff competition in Singapore’s hotel landscape, Ong said the hotel’s direction “is already shifting”.

He said: “We don’t want to be just another hotel. We want to be a lifestyle hotel that inspires guests to work and rest, so we are bringing in colours to the exterior and interior and dropping the usual static LCD displays (in public spaces) in favour of animated ones.

“We are also paying more attention to the real needs of guests. For example, instead of the usual fruit basket, we present guests with a snack basket of dried fruits, nuts, etc. Fresh fruits don’t help when guests are feeling peckish. We intend to present our staying guests with unique gifts that suit their purpose of travel. That means, honeymooners will get something romantic, while a business traveller will get a different souvenir.”

PATA calls for more human capital development, rolls out academy

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HUMAN capital is one of the strongest assets of the Asian tourism industry but it must be effectively developed to meet its full potential, according to PATA CEO Martin Craigs.

Speaking during the PATA informal roundtable press briefing at its Bangkok headquarters yesterday, Craigs said: “Asia is very good at building hardware – airports, hotels – but at the moment it’s not keeping up with the demand for staff. There is a high turnover rate among Asian hotels, as people keep getting poached and move.”

Citing the Philippines as an example, he remarked that up to 90 per cent of the country’s 26,000 graduates go overseas for work each year while the hotel boom in China, especially in Shanghai, leads to perennial staff shortage.

He added: “(For Asia), the challenges are keeping up with the growth and keeping the infrastructure aligned with the demand. The problem is more about satisfying the demand and getting enough of the right people to provide the service.”

Underscoring the association’s commitment to human capital development is PATA Academy, a new initiative that will be rolled out in end-February next year.

Said Craigs: “PATA Academy is a series of high-intensity, vocationally focused courses at the PATA headquarters. These one-week courses will be targeted at seasoned, high-rising professionals across the travel chain who like to get a broader picture of what else is going on across parts of the travel business.”

Likening it to an “applied masters in visitors’ economy”, he added that the programme would comprise seminars, site visits and meetings with leading practitioners in the travel industry.

To be conducted every quarter, PATA Academy will welcome about 36 participants per session, with fees priced at US$200 per day for PATA members and twice the amount for non-members.

At the media briefing, Craigs also revealed that the 2013 PATA Annual Conference would be held in Bangkok. Thailand last hosted the event in 2006.

 

New Vietnam Airlines flights spur Indonesians’ wanderlust

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INDONESIA outbound operators are seeing stronger traveller interest in Vietnam for the year-end holidays, following the introduction of direct flights to the destination.

Industry sources said the December 2 launch of Vietnam Airlines’ new direct service between Jakarta and Ho Chi Minh City – the first such link between the two countries – was timely in attracting Indonesia’s year-end holidaymakers.

Elok Tour managing director, Pauline Suharno, said: “Vietnam is a new destination in the ASEAN region. We have started to see demand from (travellers) who are looking for a new place to (visit).”

Golden Rama Tours and Travel general manager, Edhi Sutadharma, said: “The launch of Vietnam Airlines’ direct flight has enticed traffic for the year-end holidays, especially when the airline is offering promotional rates (to celebrate the launch).”

Vietnam Airline is currently offering a US$300 return ticket for the three-hour flight between the two cities.

“This is the first time we have created packages to Vietnam and have seen immediate response from travellers,” said Sutadharma.

The service will first be operated four times a week on Tuesday, Wednesday, Friday and Sunday, with a possibility of increased frequency when demand grows, according to Vietnam Airlines general manager Indonesia, Nghiem Van Khanh.

 

Emirates takes off for Phuket

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EMIRATES has added Phuket to its international network with the launch of non-stop, daily services to the Thai destination this week.

Operated by a three-class Airbus A340-300 aircraft, EK378 departs Dubai at 12.45 and arrives at Phuket International Airport at 21.55h. The return flight, EK379, departs at 00.35 the following day and arrives in Dubai International Airport at 04.35.

“The launch of (this) service between Phuket and Dubai perfectly coincides with the upcoming festive season as Phuket has been a favourite destination for many holidaymakers,” said Salem Obaidalla, Emirates’ senior vice president, commercial operations, Far East & Australasia.

He added: “Emirates has a long standing affiliation with Thailand and the country is an important market for (the airline). This new service will support Thailand’s tourism sector by enhancing inbound arrivals from the UAE, the larger Middle East region as well as traditional markets like Europe.”

Manit Boonchim, executive director of Europe Africa and Middle East Region, Tourism Authority of Thailand (TAT), said: “Phuket in the past few years has experienced a healthy reputation and growth. Phuket is the gateway to the southern part of Thailand, making it a major hub for people to expand their travels to (destinations such as) Khao Lak, Phang Nga, Koh Samui, Trat, as well as Krabi, Koh Lipe, and many more.

“With TAT’s current strategy in promoting Phuket and beyond, we are sure that Emirates will play an important role in this plan.”