TTG Asia
Asia/Singapore Monday, 13th April 2026
Page 2499

Flight Centre sees growth from Asian leisure markets

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FLIGHT Centre, which now has almost half of its network located outside of Australia, has seen a doubling of sales from its Asia/Middle East leisure travel business between July and December 2012.

Though unable to provide specific numbers for leisure travel alone, earnings from corporate and leisure travel sales was up 35 per cent to A$37 million for Singapore and 31 per cent to A$73 million for Greater China, but down 10 per cent to A$152 million in India.

While Flight Centre’s main reason for entering Asia was corporate travel, it now wants to focus on offering leisure travel service in countries such as Singapore, India, China and Hong Kong (TTG Asia e-Daily, September 7, 2012). The company now has three retail outlets in Singapore, two in Hong Kong and 13 in India, while also having sales teams in Hong Kong and China.

Flight Centre managing director, Graham Turner, said: “Our Singapore and Greater China businesses contributed record (July to December) EBIT, which helped Flight Centre comfortably surpass the profit milestone that was established last year.”

During 2011/2012, India, China, Hong Kong, Singapore and the United Arab Emirates generated more than A$500 million in sales, contributing more than A$6 million EBIT to Flight Centre’s results for the period.

Rob Flint, Asia-Middle East executive general manager, Flight Centre, added: “Almost half of our (2,450) shops and businesses globally are located outside Australia, and we’re now closing in on 100 corporate and leisure travel outlets in Asia and the Middle East…We see the region as a solid growth opportunity.”

Around 80 per cent of Flight Centre businesses globally are leisure shops.

Overall, Flight Centre reported a seven per cent year-on-year increase in global sales during July to December 2012. In Australia, sales were up nine per cent year-on-year, with cheap fares stimulating demand.

Thailand Splash and Spice returns for Thai New Year

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PREMIUM food festival, Thailand Splash and Spice, will be extended beyond Bangkok to the cities of Chiang Mai, Pattaya and Phuket this year, offering tourists dining and accommodation promotions for the event’s three-month duration.

Jointly organised by the Tourism Authority of Thailand and Visa International, the campaign coincides with the popular Thai New Year water festival and is scheduled to run until May 31. This is the second time it is being held.

Both locals and foreigners can avail of discounts for accommodation at 57 five-star hotels, set dining menus at top hotels, and F&B outlets at the Suvarnabhumi International Airport and shopping malls.

A collection of high-end restaurants will also be promoted as must-visits in each locale, dishing out discounts or free gifts.

Best Western debuts in Cebu

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BEST Western International opened its first hotel in Cebu today with the launch of the upscale Best Western Plus Lex Cebu Hotel.

The hotel features 83 guestrooms and suites, all with LED TVs with cable channels and free Wi-Fi. Other facilities include an international restaurant, an outdoor infinity pool, a fitness centre and 24-hour room service.

For MICE events, the hotel offers a 120-pax ballroom, two meeting rooms for up to 100 people and a 10-seater boardroom.

Best Western Plus Lex Cebu Hotel is the hotel chain’s sixth Best Western hotel and the second Best Western Plus in the Philippines.

Marcus Bauder appointed hotel manager for Mandarin Oriental, Bangkok

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MARCUS Bauder has stepped up as hotel manager of Mandarin Oriental, Bangkok.

A German national, he was last hotel manager at China World Hotel, Beijing before his current appointment.

Bauder has served various roles within the hospitality industry and worked in different cities including Taipei, Tokyo and Dubai.

Summer meeting offers at Hyatt Regency Hong Kong

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HYATT Regency Hong Kong, Tsim Sha Tsui has rolled out its Summer Executive Meeting Plan, which will be available to event planners from April to August this year.

Priced at HK$750 (US$96.60) per person, the package includes the use of meeting venues and technology and communications equipment, wireless broadband Internet access, one business lunch and two themed coffee breaks with a selection of refreshments. Terms apply and prices are subject to a 10 per cent service charge.

The hotel supports event planners with a suite of meeting spaces on the lobby level. The pillarless Regency Ballroom, set over 335m2, can accommodate up to 400 guests and be partitioned into two smaller venues. There are also five salons, each ideal for small meetings and intimate gatherings. Salon I, II and III may be combined to accommodate up to 217 guests while Salon IV and V can take up to 64 guests.

Email hongkong.tsimshatsui@hyatt.com for more details.

Pacific World adds new destination expert to its London team

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PACIFIC World has hired Ville Mineurn as destination manager for England, setting the stage for its final phase of expansion in Europe, which has resulted in the opening of offices in Paris and Monaco earlier this year.

Mineurn will be based in London.

Pacific World’s EMEA regional director, Shaun Casey, said: “As an organisation, Pacific World is unique in the fact that it is the talent which we acquire that drives the business forward. Our strategic expansion into new destinations is dictated entirely by the knowledge and expertise of our staff. We are very excited to welcome (Mineurn) on board, allowing Pacific World to bring clients to one of the top MICE destinations in the world.”

Seri Pacific Hotel aims for a bigger slice of the corporate pie

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THE refurbished 560-key Seri Pacific Hotel Kuala Lumpur is gunning for more corporate clients in order to increase yield and maintain consistent business year-round.

According to Mohan Bhanu, director of sales for MICE, the hotel intends to raise its corporate contribution from 20 per cent of the business today to 60 per cent by the end of 2013.

To do so, the hotel is reaching out directly to companies and has also teamed up with Express Rail Link to provide accommodation for the latter’s VIP service package.

Seri Pacific Hotel Kuala Lumpur is also leveraging on its proximity to the Putra World Trade Centre (PWTC) to attract corporate groups, said Mohan, adding that “we bring along PWTC’s corporate e-brochures when we go for international travel trade shows to promote their meeting facilities with our hotel offerings”.

Mohan said he would market the convention and exhibition centre to event organisers who had groups that were larger than what the hotel’s ballroom could accommodate.

PWTC has more than 23 million square metres of exhibition space, while the hotel has a ballroom that can seat 600 people in theatre-style.

Citadines adds Indonesia and Malaysia to its portfolio

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THE Ascott has expanded its global network of Citadines serviced residences to Indonesia and Malaysia, with the opening of a property in Jakarta and Kuching.

With the 153-unit Citadines Rasuna Jakarta and the 215-unit Citadines Uplands Kuching, Ascott now has a total of 59 Citadines properties in operation across 31 cities in Asia-Pacific and Europe.

Citadines Rasuna Jakarta is located in the city’s central business district, putting guests within walking distance to embassies and office towers and in close proximity to retail and entertainment centres. It offers studio, one- and two-bedroom apartments that come with a fully-equipped kitchen, separate dining and living areas as well as modern amenities such as complimentary Internet access and home entertainment system.

Citadines Uplands Kuching also enjoys a prime location in Jalan Simpang Tiga, a hub for education and local federal government administration, and is a 15-minute drive from the Kuching International Airport, Borneo Convention Centre and Samajaya Free Industrial Zone. It offers a range of studios to two-bedroom units.

Chong Kee Hiong, Ascott CEO, said: “We have increasingly been getting requests from property owners for the brand, due to its popularity among savvy independent travellers. These travellers value urban living in prime locations and the flexibility to choose the services they require to personalise their stay experience. To cater to the demand, we will be opening 13 more Citadines in China, India, Indonesia, Malaysia, the Philippines and Germany by 2015.”

Alfred Ong, the company’s managing director for South-east Asia and Australia, said: “Citadines Rasuna Jakarta and Citadines Uplands Kuching complement our existing Ascott and Somerset serviced residences in Indonesia and Malaysia, allowing us to reach out to a wider segment of customers.

They also reinforce Ascott’s position as the largest international serviced residence owner-operator with 10 properties in each of these countries. This positions us for stronger growth in Indonesia and Malaysia, where demand for serviced residences continue to rise on the back of strong economic fundamentals and high foreign direct investments.”

Ascott will further its expansion in Indonesia and Malaysia with Ascott Kuningan Jakarta and Ascott Sentral Kuala Lumpur this year; Ascott Waterplace Surabaya and Somerset Kencana Jakarta in Indonesia, and Citadines D’Pulze Cyberjaya and Somerset Puteri Harbour Iskandar in Malaysia in 2014; Citadines Marvell Surabaya in Indonesia and Somerset Medini Iskandar in Malaysia in 2015; and Somerset Damansara Uptown Petaling Jaya in Malaysia 2016.

Lost World of Tambun defines MICE direction

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THE Lost World of Tambun theme park in Perak, Malaysia is seeking to net a greater share of medium and longhaul MICE business, with sights specifically set on central Europe, China, India and the Middle East.

According to Calvin Ho, general manager of the Lost World of Tambun, the park aims to increase the medium and longhaul markets from the current five per cent to 40 per cent by 2015.

Currently, domestic tourists comprise 75 per cent of visitors to the park while regional tourists from South-east Asia make up 20 per cent.

Said Ho: “The Euro is down and the world economy has not fully recovered, but there are still able travellers. Perak is under-visited, and Malaysia on the whole is an affordable destination where travellers can get more out of their money.”

Aside from attracting families and eco-enthusiasts with its leisure and natural offerings, the theme park is keen to woo MICE visitors.

“We would like to grow the MICE component as it is a high-yield segment,” said Ho.

A 175-room Lost World Hotel is equipped with meeting facilities, and there is also an on-site teambuilding park with outdoor facilities such as a 13m high rope course and rock climbing activity with natural abseil.

To ramp up awareness of the Lost World of Tambun, which is also a member of the Sunway Group, Ho said there were plans to kickstart inaugural efforts to exhibit at international travel trade shows such as World Travel Market and Arabian Travel Market this year.

To further grow the longhual MICE segment, the destination will work on joint advertising with travel consultants, and organise media and agent familiarisation trips.

“Going for us are 1.5-hour direct flights from Singapore to Ipoh and we are just a two-hour drive from Penang and Kuala Lumpur,” Ho added.

“There are several theme parks in Malaysia but we are very unique with nine natural hot spring pools of various temperatures ranging from 37 degrees to 54 degrees, plus we are surrounded by a 400 million-year-old limestone mountain.”

Buy-three-pay-two nights at SilverNeedle Collection Hotels

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BETWEEN April 1 and October 31, guests can book three consecutive nights for the price of two at participating SilverNeedle Collection Hotels: Riva Surya Bangkok, 137 Pillars House Chiang Mai and Kiridara Luang Prabang. Wi-Fi access is free at all three properties.

The 68-room Riva Surya Bangkok is located along the Chao Phraya River and close to Bangkok’s major attractions. Rates start from 3,700 baht (US$125) per night, plus applicable government taxes and service charge.

Within walking distance from historical sites and boutique shopping, 137 Pillars House Chiang Mai features 30 suites built around the original colonial teak homestead, which dates back to the early 1800s. The hotel opened in January 2012. Rates go from 6,400 baht per night, plus applicable government taxes and service charge.

Kiridara Luang Prabang is situated in north central Laos, home to Luang Prabang, a UNESCO World Heritage site known for its Buddist temples and monasteries. The 24-room boutique property is also close to the international airport. Rates start at 4,400 baht per night, plus applicable government taxes and service charge.