TTG Asia
Asia/Singapore Wednesday, 4th February 2026
Page 2374

Inaugural Philtoa tourism forum throws spotlight on ASEAN integration

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THE impact on tourism from the creation of a single ASEAN market in 2015 is one of the topics that will be highlighted at the Philippine Tour Operators Association’s (Philtoa) first tourism forum next week.

To be held on September 3, the forum will run in the same week as the yearly Philippine Travel Exchange, Philippine Travel Mart and jobs fair at the SMX Convention Center at the Mall of Asia.

Philtoa president, Cesar Cruz, said the association has decided to highlight the impending creation of the ASEAN Economic Community as implementation is only two years away, yet there is a “very low awareness of it in the Philippines”.

Cruz added that the ASEAN Mutual Recognition Agreement – which calls for the regional mobility of and competency-based education and training for those in the hotel and travel services – would “affect tourism professionals the most”.

One worry was that the free flow of tourism professionals would result in a loss of good talent as they opt to work in other ASEAN countries, he noted.

Philtoa is lobbying for the last week of September to be declared as an annual “tourism week”.

“We need to raise the level of consciousness among Filipinos on the importance of tourism, that it is not just for those who can afford to buy tour packages but that it also benefits the country by creating jobs, economic and development opportunities and that we are also responsible for making the tourism industry sustainable,” said Cruz.

The forum, organised jointly by Philtoa and the Management Association of the Philippines (MAP), will be graced by speakers from ASEAN and the Philippines and is one in a series of forums that MAP will be spearheading regarding ASEAN economic integration.

Port operators team up to grow East Asian cruise tourism

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EAST Asia’s cruise tourism is set to receive a boost with Worldwide Cruise Terminals (WCT) and Taiwan International Ports Corporation (TIPC) having signed a letter of intent earlier this week for wide-ranging cooperation in developing the industry.

Under the agreement, major focus areas of the agreement include encouraging cruise operators to develop itineraries that include Hong Kong and Taiwan, and promoting policies that give impetus to marine passenger transport.

WCT and TIPC will also exchange marine transport information and techniques, undertake joint sales and promotion of the passenger transportation business, and share operational and management experience through an exchange of personnel and visits.

“(The) promotion of cruise destinations is a team game in which nearby ports of call must work closely together to raise service standards and jointly attract more cruise lines to visit,” said Jeff Bent, managing director of WCT.

The port operator runs the newly launched Kai Tak Cruise Terminal in Hong Kong (TTG Asia e-Daily, June 13, 2013), and shareholders include Worldwide Flight Services, Shun Tak Holdings and Royal Caribbean Cruises.

“We are fortunate to have found a partner in TIPC that operates an extensive range of attractive ports of call, enabling cruise lines to create a diverse selection of itineraries,” Bent added.

TIPC was established in 2012 and manages seven international ports in Taiwan.

Mekong tourism body dangles sponsorship opportunities

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THE Mekong Tourism Coordinating Office (MTCO) is to launch the consumer-facing Explore Mekong Giveaway programme, and is offering travel and tourism stakeholders a chance to raise their company profiles as sponsors.

The Giveaway project includes a website where travellers can create an online account, play games based on sponsors’ content to accumulate points and redeem points to claim travel prizes. As users return to acquire more points, they become familiar with sponsors’ brands and products.

Some two-thirds of sponsorship opportunities will be allocated to eligible social enterprises picked by MTCO, with four from each member country to be picked for a free sponsorship.

Larger organisations such as airlines, hotel chains and tour operators may participate as one of 12 premium sponsors.

Sponsors stand to benefit from prominent and interactive branding, promotions scheduling, product showcases, a dedicated sponsor profile page and value-added social media advocacy.

Mason Florence, executive director, MTCO, said: “We are very excited by the potential of this project. It ticks all the right boxes: it’s in the spirit of public-private partnership and in line with the MTCO’s objective to promote the Mekong region’s vast array of responsible, sustainable and community-based tourism credentials, and in turn to help spread the benefits of tourism more widely.”

The Explore Mekong Giveaway is the product of collaboration between MTCO – an intergovernmental body uniting the NTOs of Cambodia, Laos, Myanmar, Thailand, Vietnam and China – and Internet start-up FreePlayo.com.

SilkAir weaves Jogjakarta into flight network

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SINGAPORE Airlines’ regional subsidiary, SilkAir, has announced it will commence thrice-weekly direct flights between Singapore and Jogjakarta on November 25.

Subject to regulatory approval, flights to Jogjakarta will depart Singapore Changi Airport at 08.10 and arrive at 09.30. Return flights leave Jogjakarta at 10.15 and touches down in Singapore at 13.30.

The new flights are to be operated with Airbus A319 and A320 aircraft in a two-class configuration comprising business and economy seats.

“Jogjakarta will be the 12th destination in SilkAir’s Indonesian network. This comes right after our launch to Semarang and Makassar on July 29 and August 1 respectively (TTG Asia e-Daily, May 3, 2013) and reinforces our strong commitment to increase connectivity between Indonesia and Singapore,” said Leslie Thng, chief executive, SilkAir.

Parkroyal launches new meetings and events space

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A STAND-ALONE meetings and events facility at Parkroyal on Beach Road rolled out its red carpet to guests this week, marking the completion of the S$20 million (US$16 million) project.

Termed ‘The Ballrooms’, the facility is connected to Parkroyal on Beach Road via a skywalk and spread across 576m2 for events of up to 860 guests.

David Donald, general manager Parkroyal on Beach Road, said: “This significant investment has been made in order to keep pace with consumer demand for more efficient use of space and the latest technology.

“The Ballrooms adds to Singapore’s proposition of being a MICE hub with exceptional infrastructure and a variety of options for hosting conferences, meetings and events.”

According to Donald, weddings make up 55 per cent of events held at Parkroyal on Beach Road and corporate events, 25 per cent. With this new facility, Donald said the hotel aimed to grow the share of corporate events to at least 35 per cent.

“Demand is coming in very fast with this opening and in particular for weddings – we have 38 lined up for the rest of the year.

“But we are looking to have more high-end corporate meetings as they provide large volumes and are more profitable,” he added.

The new facility offers two pillarless ballrooms with capacities of 540 or 320 guests, divisible into three rooms, and a boardroom for 40 pax. Donald highlighted the additional open courtyard, which is 420m2 large, as the facility’s unique selling point.

He said: “We want to show our ability to be different, so such outdoor spaces can be used if meeting planners want to bring their meetings outside for a more suburban setting.”

While the new space is located minutes away from the more renowned Suntec International Convention Centre, Raffles Convention Centre and Marina Bay Sands, Donald considers the venue “ideal for secondary conferences, meetings and events prior and in relation to city-wide conferences and events”.

Garuda Indonesia strengthens Singapore-Jakarta links

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INDONESIAN flag carrier Garuda Indonesia is increasing capacity on its routes between Singapore and Jakarta by deploying large aircraft to meet strong demand.

In mid-August, Garuda exchanged 162-seater Boeing 737-800 services for 222-seater Airbus A330-200 aircraft on the 12.20 and 20.20 services departing Singapore, increasing capacity on each flight by 37 per cent.

The aircraft was also deployed for the 08.35 and 16.30 flights leaving Jakarta.

Garuda will further adjust capacity for the abovementioned flights on November 6 to meet higher projected demand by replacing the A330-200 with 257-seater A330-300 aircraft.

Another two daily B737-800 flights will be operated with the A330-200s instead.

Garuda will also move its check-in services at Changi Airport Terminal 3 from Row 1 to Row 5 beginning September 25.

Viva Voyage Bangkok

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Greg Lowe discovers on his trip to Viva Voyage Bangkok a straightforward travel agency with decent service, but the devil’s in the detail

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PRESENCE Viva Voyage is located on the first floor of the north tower of Bangkok’s Maneeya Centre. Floor-to-ceiling windows are adorned with colourful posters, and to the left side of the door are standees promoting tours, packages and flights to Asian destinations and the US, mostly in Thai. One standee is in English and offers sightseeing tours in and around Bangkok.

The venue is not especially inviting and has the does-what-it-says-on-tin aesthetic common to many traditional travel agencies.

APPEARANCE Inside Viva Voyage is much more like an office. While I appreciated the fact that the consultant – who only gave me her name when I asked – was wearing a surgical mask to prevent passing on whatever ailment she had, it was disconcerting not being able to see her face during the conversation. She was courteous and professional, however.

The rest of the staff were very informally dressed. The business card I was given by one of the tour operators was a little dog-eared.

EASE The shop is highly visible and easily accessible from the walkway that connects the building to Chidlom station on the BTS.

The service was reasonable. The consultant spoke very good English and was very responsive, but as I was requesting a custom tour outside of the firm’s standard offering, I was asked to send a full request by email for her manager to review. I liked the fact that the consultant was very honest about what they could provide and would not over-promise.

SUGGESTIONS The shop would benefit from a spring clean. Signs on the desks clearly identifying staff and their positions would be a definite plus. Consultants should have boxes of business cards at their workstations rather than having to fish out slightly grubby cards from their wallets.

The consultant I spoke to said the company was able to provide custom private tours around Thailand and had specialists in each main region and city. It would be good if they had a few examples of tour elements and activities in each place to communicate with clients, even if the manager had to approve actual costs and itineraries.

Asia, Europe fuel MICE growth for Thailand

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SPURRED by strong demand from Asian feeder markets and expanding trade from Europe, Thailand’s MICE industry grew 12 per cent over the past three quarters, chalking up a revenue of 64.3 billion baht (US$2 billion), according to the Thailand Convention & Exhibition Bureau (TCEB).

TCEB is confident the industry will bring 940,000 delegates to the country with a revenue of 88 billion baht this financial year which ends in October.

Nopparat Maythaveekulchai, TCEB’s president, said: “We expect the fourth quarter shall bring (similar) growth. The progress will be (driven) by the execution of strategic marketing movements… as well as the strengthening of Thai MICE to tackle the launch of AEC (Asean Economic Community in 2015),” he said.

International conventions were the key driver of the industry’s growth during the first three quarters of the current financial year, drawing 223,463 delegates, or 29.9 per cent of total MICE arrivals, and generating a revenue of 22.1 billion baht. Incentives drew 196,088 travellers (26.3 per cent), generating 12.5 billon baht, followed by meetings (174,701 delegates,18.2 billion baht) and international exhibitions (152,820 delegates, 11.5 billion baht).

Asia accounted for 72.7 per cent of MICE travellers (543,016 delegates), delivering revenue of 46.8 billion baht. During the same period, 83,772 European delegates visited Thailand, generating 7.2 billion baht, while MICE arrivals from the US was 43,165, contributing 3.7 billion baht.

Thailand-based DMCs have witnessed similar trends.

James Drysdale, director of Inspired Event Travel, told TTGmice e-Weekly: “The MICE market has been very buoyant, driven primarily from the Asian markets. We have seen both conference and incentive groups coming into Thailand from Australia, the UK, Europe and the US, so while Asia is the larger of the feeder markets, the other markets are performing too. Yields from Australia, the UK and the US remain higher than Asia, as has typically been the case.”

“Quoting activity is up on prior years. However, we are seeing significant downward pressure on costs. Clients are looking more than ever to maximise the reach for their spend,” he added.

Asian Trails also saw growth in its MICE business but had not experienced shortening lead times from Asian clients, which is an emerging trend across the industry.

Melbourne expands conference ambassador programme

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CLUB Melbourne Ambassador Program, which has won more than 70 international conferences for the Australian city through leaders of multiple industries since 2005, was relaunched on August 27 with a fresh direction and six new ambassadors.

The new direction will addresses increasing international competition to create an even stronger, focused and more supportive network to secure and host international conferences in Melbourne.

The governor of Victoria, Alex Chernov, who is the patron-in-chief of the programme, said: “Club Melbourne provides a unique opportunity to connect prominent thinkers and leaders in the promotion of Melbourne as one of the world’s premier conference and event destinations. Its influence is global and the way it drives knowledge is pivotal to all our future as a forward thinking, smart economy.”

According to a press statement from the Melbourne Convention and Exhibition Centre (MCEC), where the programme’s relaunch was celebrated, business events contribute over A$1.2 billion (US$1.1 billion) annually to the local marketplace.

Over the last 12 months, Melbourne hosted 10 international conferences that were secured by CLUB Melbourne Ambassador Program over the last eight years. These events brought in almost 10,000 visitors from 49 countries, and contributed A$41 million in economic impact to Victoria.

MCEC chief executive, Peter King, said: “Through our ambassadors’ hard work, MCEC regularly hosts some of the largest and prestigious conferences in the world.

The six new faces that will join the programme in promoting Melbourne as a destination for conferences include Cathy Foley, chief of CSIRO’s Materials Science and Engineering Division; Milton Hearn, director of the Victorian Centre for Sustainable Chemical Manufacturing and deputy director of the Green Chemical Futures Centre at Monash University; Christina Mitchell, dean of the Faculty of Medicine, Nursing and Health Sciences at Monash University; Ingrid Scheffer, chair of Paediatric Neurology at The University of Melbourne and The Florey Institute of Neuroscience and Mental Health; Hugh Taylor, chief of the Indigenous Eye Health Unit at The University of Melbourne; and Jan Tennent, CEO of the Bio 21 Cluster.

Emirates charts new Taipei route

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EMIRATES will begin direct flights to Taipei’s Taoyuan International Airport on February 10 next year.

The six-time-weekly service will be operated by a Boeing 777-200ER aircraft, with eight seats in First Class, 42 in Business Class and 304 in Economy Class.

Barry Brown, divisional senior vice president commercial operations East, Emirates, said: “Emirates SkyCargo has operated a dedicated freighter service to Taipei since 2003. Given its status as a global trading hub and the demand, it is a natural progression for Emirates to launch passenger services to Taipei.”

“We are confident that this new route will open up new trade opportunities across the Emirates network as well as support business and tourism travel to Taipei.”

The airline launched flights to Tokyo (Haneda) in June this year, and currently already flies to Hong Kong, Beijing, Shanghai and Guangzhou.