TTG Asia
Asia/Singapore Sunday, 28th December 2025
Page 2345

Travelport reveals popular business travel add-ons

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IN LINE with the changing demographic of the business traveller, companies are now authorising hotel Wi-Fi as one of the top two ancillary services for their travellers.

According to The real impact of mobile on the corporate travel program by Travelport and the Association of Corporate Travel Executives, hotel Wi-Fi and extra baggage are the two add-on services most commonly allowed by companies, each garnering 57 per cent polled.

Advance boarding (45 per cent), hotel breakfast where breakfast is not included (45 per cent) and flight upgrades (39 per cent) also made the list.

However, of all the companies surveyed, 26 per cent did not allow employees to book any ancillaries for corporate travel trips.

“We are seeing the range of destination services and ancillary options grow increasingly more complex,” said Patrick Andres, vice president and regional managing director Asia-Pacific, Travelport. “Within the ancillary mix, it becomes further segmented by organisations offering options such as upgrades and lounge access only to select groups of employees.”

“Travellers’ needs are evolving. Generation Y and millennials expect customised content, intelligent itineraries and easily bookable ancillary content,” he added.

The report also stated that 39 per cent of companies provide employees with mobile devices for business use, while 51 per cent gave employees the choice of bringing their own device or making use of the company’s mobile phone.

However, 16 per cent of employers around the globe give employees non-smartphone mobile devices. The report notes: “By not providing employees with a smartphone, they have no means to access the Internet or travel apps – making it much harder for (employees) to manage their travel experience.”

Read more on what the new generation of business travellers want in Business meets pleasure by Gracia Chiang

PATA’s Kate Chang steps down from regional director post

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PATA’S regional director – Greater China, Kate Chang, has resigned her position after eight years with the association.

During her tenure with PATA, Chang initiated and launched the China Responsible Tourism Forum and was instrumental in partnering with the Chinese government to host PATA events in China, including the association’s 60th anniversary celebrations in Beijing in 2011, and the 2009 and 2013 editions of PATA Travel Mart.

She has also been in charge of PATA’s tourism development projects covering planning, brand and product development, marketing and crisis management of Chinese destinations in Shanghai, Dalian, Hangzhou and Chengdu.

Chang completes her service with PATA at the end of October 2013, after which she will assume her new role as director of the Los Angeles Tourism & Convention Bureau’s Beijing office.

Six Senses’ first Chinese property stirs strong advance interest

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SIX Senses Qing Cheng Mountain, an upcoming all-suite resort in Chengdu, has attracted steady interest from both domestic and international travellers ahead of its slated opening in May 2014.

The property, which marks the debut of the Six Senses brand in China, will appeal to an increasingly sophisticated Chinese clientele keen to experience the slow living lifestyle, remarked Ricko Zhang, director of sales and marketing at Six Senses Qing Cheng Mountain.

She said: “The Six Senses brand is well-received among the Chinese, many of whom have been to other Six Senses properties in Thailand and the Maldives and are now keen to experience the brand in China.”

Domestic travellers are likely to make up the bulk of guests at Six Senses Qing Cheng Mountain, although the resort has already garnered several FIT bookings from Asia as well as the US for stays from May 2014 onwards, said Zhang. Several Chinese companies have also expressed interest in organising their events at the resort, she added.

Upcoming tradeshows in Asia-Pacific are in the pipeline to drum up awareness of the new property, according to Zhang.

Nestled amid the Qing Cheng Mountain near the UNESCO World Heritage site of Dujiangyan, the resort is home to 111 suites, including 76 Six Senses Suites, 24 Courtyard Suites, six two-bedroom Courtyard Suites, and three two-bedroom Garden Villas and a pair of two-bedroom Pool Villas.

The resort will also offer an all-day restaurant, a Chinese restaurant specialising in Sichuan flavours, a tea lounge and a deli, with fresh produce harvested from the organic gardens sited within the resort.

Recreational facilities include an outdoor swimming pool, an indoor heated pool, a spa, a gym, two tennis courts, a library and bicycles for guests to explore the surroundings, while meeting spaces take diverse formats, from a 20-pax board meeting room to a 200-pax banquet room.

Taj group expands in Sri Lanka

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INDIA-BASED Taj Hotels and Resorts, which has been in Sri Lanka since 1983, is expanding its portfolio of three hotels and eyeing investment projects in the country’s emerging north-east region.

The north-east region bore the brunt of a civil war between 1983 and 2009, but has been drawing many tourism investors since the end of the conflict.

“We are looking at existing properties or those under construction to offer (our) input on design,” said Rohit Khosla, area director for Sri Lanka, Taj Hotels and Resorts.

Khosla said the group is planning to focus on managing rather than owning new hotels, and aims to establish three properties in the north-east region with a total of 300 rooms in the first phase of expansion.

Currently the group has three hotels in Sri Lanka – the 300-room Taj Samudra in Colombo, the 162-room Vivanta by Taj at southern Bentota, and the 100-room Gateway Hotel, Airport Garden on the west coast.

Taj’s properties are being given a facelift following Sri Lanka’s tourism boom, and ahead of the biennial Commonwealth Summit in Colombo to be held from November 15 to 17 and attended by 52 heads of state.

The refurbishment of Vivanta by Taj ended last year, while that of Taj Samudra and Gateway Hotel is scheduled to complete next month.

Khosla said the group is upbeat about the potential for tourism, which is rapidly growing.

“While traditional markets have suffered due to the eurozone crisis, emerging markets such as China, India and the Middle East have been the mainstay of the current growth. We are also seeing a slow but definite recovery from Europe,” he said, adding that the Commonwealth Summit was timely as “it helps to spread the word about the new, peaceful Sri Lanka”.

Meeting offers at W Guangzhou

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W GUANGZHOU is offering a promotion for meetings until the end of this year.

Mix & Mingle Package, available for half- and full-day meetings, includes use of a studio space, high-speed Internet access, signature mocktails, recess and flower arrangements to complete the lavish ambience.

Mix It Up Package is available for groups that book up to 20 Wonderful rooms for a night’s stay. It includes breakfast, triple Starwood Preferred Planner reward points and unlimited Internet access.

Visit www.WGuangzhou.com for more details.

Malaysia to welcome Barack Obama at entrepreneurship summit in October

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THE 4th Global Entrepreneurship Summit (GES 2013) in Kuala Lumpur next month will feature a keynote address by US president Barack Obama.

The two-day summit, which was launched in 2009 by the president to spur job creation through entrepreneurship by connecting young innovators with resources and ideas, will be held at Kuala Lumpur Convention Centre from October 11.

Chairperson of the event’s steering committee, Mohd Irwan Serigar Abdullah, who is also the secretary general of treasury at the Ministry of Finance, said there would be at least 93 speakers representing over 90 organisations from more than 26 countries speaking at this year’s summit. Notable speakers include W Chan Kim, co-author of Blue Ocean Strategy and Joel A Barker, futurist and author.

Some 3,500 attendees are expected.

AOS Conventions & Events is the appointed PCO for GES 2013.

MyCEB adds three events to Malaysia’s MICE calendar

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HOSTING rights to two healthcare conventions and a youth empowerment conference have been secured by the Malaysia Convention & Exhibition Bureau (MyCEB).

The 9th Asia Pacific Clinical Nutrition Society Conference 2015, jointly organised by the Nutrition Society of Malaysia and Asia Pacific Clinical Nutrition Society, is estimated to attract some 1,000 delegates from Asia between January 26 and 29. This event is projected to contribute approximately RM10 million (US$3 million) in economic impact and RM6 million in visitor expenditure.

Also taking place in 2015 is the Asia Pacific Conference of the Junior Chamber International 2015, organised by the Junior Chamber International, a non-profit organisation with more than 200,000 youths from 100 countries in its membership. The event will take place from May 22-25, 2015 and is expected to generate approximately RM55.8 million in economic impact and RM33.8 million in visitor expenditure.

Malaysia’s third recent MICE win is the five-day Spine Week 2016, which will be hosted from May 16-20. A collaboration of seven societies including the North American Spine Society and the European Section of the Cervical Spine Research, the convention is targeted to yield more than RM57 million in economic impact and RM35 million in visitor expenditure.

Stars shine at Malaysia’s new MICE industry awards

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MALAYSIA’S inaugural rAWr Awards, held yesterday evening at the Kuala Lumpur Convention Centre, bestowed honours upon several top achievers in the country’s business events industry.

Jointly organised by the Malaysia Convention & Exhibition Bureau (MyCEB) and the Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS), the event covers 27 categories within the four main components of the MICE industry including Best International Conference, Best Trade Exhibition, Best Incentive Programme, Best Event and Best Environmental Initiative.

Winners included Console Communications, which bagged both the International Conference Award for Excellence and Professional Conference Organiser Award for Excellence; Radius Exhibits & Interiors, which received the Event Management Company Award for Excellence, Environmental Initiative Award for Excellence and Business Events Products & Services Award for Excellence; and Kuala Lumpur Convention Centre, which won the Purpose Built Convention & Exhibition Centre Award for Excellence.

According to MyCEB’s general manager sales and marketing, Ho Yoke Ping, the awards drew 85 entries from industry players.

The main award for the night – the Minister’s Award – was given to Muhammad Leo Michael Toyad Abdullah, chairman of the Sarawak Convention Bureau, for his outstanding performance and contribution to the business events industry. He said the award would spur his team further in contributing to the development of Malaysia’s business events industry.

Yap Shook Fung, director of Console Communications, said the company’s two wins were “a very important recognition for our work and contribution towards the business events industry in Malaysia”.

Also elated, Radius Exhibits & Interiors’ executive director, Sean Choo, said the awards would motivate the firm to “become even better”.

Commenting on the event, Zulkefli Sharif, MyCEB CEO, said: “These wins…create a benchmark for business event players to consistently provide the best services and products to event organisers and attendees. MyCEB believes that apart from promoting the country internationally, it is also important to recognise and honour local industry players. These are the people who are creating an impact to attract our global markets.”

“We trust that winners will…leverage this industry recognition for their own sales and marketing efforts,” said Jonathan Kan, president of MACEOS.

Nu Skin Academy celebrates record attendance at Macau event

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A RECORD 5,000 participants attended the 2013 Greater China Nu Skin Academy, an annual event organised by global direct selling company, Nu Skin, earlier this week in Macau.

This is the third Greater China Nu Skin Academy to be hosted in Macau, and the destination has again secured a win for the 2014 edition.

Explaining the company’s preference for Macau, Nu Skin Greater China, regional vice president, leaderships and president, Hong Kong & Macau, Patrick Yeung, said: “Accessibility is key, as the event is attended by business partners from Hong Kong, Macau, Taiwan and China (the latter contributes 80 per cent of the event’s attendees).

“Furthermore, Macau is an excellent conference destination. The event’s venue, Sheraton Macao Hotel, Cotai Central, provided great support on logistics and accommodation arrangements.”

Yeung revealed that the company had invested over US$10 million to prepare for the gathering a year in advance.

To ensure a “smooth organisation” of the event, a taskforce comprising members of Nu Skin’s internal events team, staff from various departments as well as an external production house and other vendors was formed.

The programme featured seminars, workshops, teambuilding activities and a gala dinner.

Delegates also came together to set a new Guinness World Record for having the most number of people seated on a single chair. Nu Skin’s 1,666 delegates made the successful attempt to break the former record set by 1,311 people in Onojo City, Fukuoka, Japan, in October 2012.

Dubai and Hong Kong will stand to gain from Nu Skin’s lineup of massive events next year through an 8,000-pax incentive in April and the 40,000-pax Nu Skin Greater China Regional Convention in June, respectively.

AirAsia expands loyalty programme with Big launch in Singapore

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AIRASIA launched today in Singapore its Big loyalty programme, which will also be introduced in China, India and the Philippines at a later date.

This programme, which was first rolled out in 2011 in Malaysia, allows travellers to accumulate loyalty points which are redeemable for free flights and other add-ons like baggage. It has also been rolled out in Indonesia and Thailand.

In Singapore, the LCC has partnered local companies DBS Bank and StarHub, giving customers from both brands the opportunity to convert their reward points to Big points.

AirAsia Group CEO, Tony Fernandes, said the programme had 700,000 members to date, and he is aiming to “rapidly grow” this number to one million within the next few years.

“As the first low cost airline in this region to offer a loyalty programme, this is a great way for us to differentiate ourselves from the other airlines,” he added.

While AirAsia continues to be aggressive in its consumer-direct strategy, Fernandes said the airline is also starting to grow its business from the trade.

For example, it launched last year a new travel booking tool, Amadeus LCC Smart, allowing travel consultants to book AirAsia content within the Amadeus GDS (TTG Asia e-Daily, June 1, 2012).

“Doors are open to all travel agencies and we are open to do business with any of them. For instance, we have 4,000 travel agencies with us in Indonesia today,” he said.

Fernandes said: “We may look at a loyalty scheme for travel (consultants) at a later time but for now Big is more consumer-driven, and obviously (agencies) can benefit from more people flying with us.”