TTG Asia
Asia/Singapore Saturday, 27th December 2025
Page 2334

UFI moves Middle East and Africa regional office to Sharjah

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SHARJAH is now the home of the UFI Middle East/Africa Regional Office, following a three-year agreement inked between the exhibition industry association and host venue Expo Centre Sharjah in the UAE.

The UFI Middle East/Africa Regional Office, which was previously located in Abu Dhabi and Kuwait, supports association members in the region, enabling them to profit from networking opportunities, develop industry information resources and implement a variety of education programmes.

Saif Al Midfa, CEO of Expo Centre Sharjah, said: “I am convinced that the benefits from UFI’s presence (here), especially with regards to information, networking and education, will continue to serve the business objectives of members throughout the region”.

A press release on the office relocation revealed that recent UFI research had shown growth in the Middle East’s exhibition industry. A 14 per cent increase in the number of trade fairs and a 21 per cent rise in available exhibition space have been recorded since 2006, despite the disruptive global economic crisis in 2008 and Arab Spring in 2011.

Paul Woodward, UFI managing director, commented: “UFI recognises the great importance of maintaining a base in this region to actively serve the needs of our members in both the Middle East and Africa. We are truly grateful to our Regional Chapter leadership and the office host for (their) support. We look forward to a long and fruitful presence in Sharjah as the exhibition business continues to develop and thrive across the regions we serve from this office.”

Ravamped Sukosol sees more business events, plans greater sales efforts

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A MASSIVE refurbishment of The Sukosol, Bangkok has resulted in a 40 per cent growth in meeting and conference business, according to the hotel’s top level personnel.

Executive vice president, Marisa Sukosol Nunbhakdi, said the renovations had brought about a “real surge in incentives as well as many more…events from China, (South) Korea and even Europe”.

Speaking to TTGmice e-Weekly, Songsri Toperngpong, vice president – sales & marketing of The Sukosol, Bangkok, said: “A lot of our European MICE business is coming from the east, from markets such as Poland and Romania. I believe that this emerging interest in Bangkok from Eastern European markets is due to clients’ desire to experience new destinations, and South-east Asia is relatively fresh.”

Besides refurbishment of guestrooms, F&B venues, meeting rooms and public spaces – a project that carried a 400-million baht (US$12.7 million) price tag – the hotel has also invested in human resource development through an extensive training programme aimed at raising MICE service standards to a global level.

The hotel has also leveraged its award-winning F&B team to develop a number of innovative themed parties and meeting breaks to enhance delegates’ experience.

Songsri said the hotel, which belongs to home-grown hospitality group, Sukosol Hotels, has plans to expand its global sales presence to maintain growth momentum.

“We have sales representatives in several countries today, such as Japan, Australia and Italy, but we need to keep growing. We are now looking to establish sales representation in Russia and China.

“We are especially interested in tapping China, as it has contributed a lot of MICE traffic to our properties in Bangkok and Pattaya,” she said.

Australia sees rebound in business events

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THE business events industry in Australia has finally recovered from the recent economic downtown, according to the latest report from Business Events Council of Australia (BECA) which shows a rise in international conference delegate numbers last year as the nation increased its share of the global meetings market.

According to the BECA 2012 State of the Industry Report, 190,000 people visited Australia in 2012 to attend a conference or convention, up 11 per cent on 2011.

New Zealand remained the major source of conference visitors, with numbers rising 2.5 per cent since 2011, while convention arrivals from the US, China and Japan grew 26 per cent, 23 per cent and 16 per cent respectively.

At the same time, Australia’s ranking on ICCA’s top destinations for international association meetings rose to 13th spot in 2012 comapred to 16th in 2011.

The State of the Industry Report also reflected a smaller deficit between inbound and outbound convention travel with a 10 per cent rise in arrivals and a three per cent decline in departures.

BECA executive manager, Inge Garofani, said in a press statement that a majority of the key performance indicators showed continued growth for the industry, which had now recovered from the impact of the recent global financial crisis.

“The outlook is extremely positive. We are ahead of our 2020 target for arrivals and well on track to achieving our goal of being an A$31 billion (US$29.2 billion) industry by (that year),” said Garofani.

Venues most concerned with government attitudes towards business events: AIPC study

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GOVERNMENT attitudes toward business events have emerged as a major concern among convention and exhibition centres that participated in a recent survey conducted by AIPC, the International Association of Convention Centres.

The annual survey, carried out between April and June this year, also found respondents paying particular attention to intensifying international competition.

AIPC president, Geoff Donaghy, said: “Growing competition among centres worldwide has been an issue for some years, but this spike in concern about government attitudes toward business events is a disturbing new development.

“At a time when economic growth and stabilisation is a big priority among governments all over the world, we have hoped that they (governments) would have made the connection (business events have) with business and professional interactions, but our member experiences are suggesting otherwise. This shows we need to work even harder on making sure our value proposition is better understood and appreciated by policy makers.”

Respondents also projected a slower growth of one per cent in revenue this year – as compared to a six to seven per cent growth over the past few years – against a backdrop of ongoing stagnation in economic recovery, with European venues expected to lag behind peers from other parts of the world.

Corporate events are also found to drive growth while conventions and exhibitions remain stagnant.

As such, many centres are pursuing alternative revenue streams including event creation, sponsorship, advertising, enhanced services and risk-sharing with clients.

Other challenges identified by the survey include greater facility investments required at a time of modest revenue growth by rapid changes in event formats, technology and connectivity demands, as well as limitations in hotel and airline capacity and pricing.

“This tells us that there is no instant business upswing in the cards for centres in the near future”, said Donaghy.

“As in many other sectors in today’s economy, success in ours will have to be based on innovation, flexibility and an ability to be competitive in a highly contested market”.

Genting HK splashes out on billion-dollar ship

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GENTING Hong Kong, parent company of major Asian cruise operator Star Cruises, is spending 707.2 million euros (US$959.2 million) on a new build from German shipbuilder Meyer Werft.

In a filing to the Hong Kong stock exchange on Monday, the company said that the vessel would be designed to cater to the China, Hong Kong and Taiwan markets in particular, strengthening its brand there. Delivery is expected in October 2016.

Speaking to TTG Asia e-Daily on the sidelines of Cruise Shipping Asia-Pacific, Genting Hong Kong’s COO, William Ng, said the new ship would be an “international-style ship with Asian touches such as karaoke”, like the rest of the cruise operator’s fleet.

He added that while demand from China was still “building up”, he was confident that the company’s cruise offerings would take off in the market.

Star Cruises this year home ported Superstar Gemini in Shanghai (TTG Asia e-Daily, January 2, 2013), its second destination in China after it entered Sanya in 2012.

Asked why Star Cruises had taken so long to build a new ship, Ng answered: “Over the last few years the economy has gone up and down, but our chairman decided now was time (to buy a new ship).”

Celebrity Cruises strengthens sales force in Asia

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PREMIUM cruise brand Celebrity Cruises is upping its focus on the Asian market with the formation of a dedicated team to court the region’s affluent customers.

Celebrity Cruises president and CEO, Michael Bayley, said: “There is a high percentage of affluent travellers in (Asia-Pacific) who are eager for more premium cruise options.

“This will give our brand greater visibility, and our travel partners can expect more attention and support.”

Based in Singapore, the new team of three is headed by Celebrity Cruises’ Asia-Pacific commercial director, Kelvin Tan, who was previously regional director at the brand’s parent company Royal Caribbean Cruises. Besides overseeing Celebrity’s commercial, sales and marketing activities in the region, he will also provide trade support.

Tan explained that there had been little focus on the Asia market up until now, although the brand is well known in Japan, Hong Kong, India and Singapore.

“We have already established markets in many countries, but China is a newer market and this is where there are a lot of affluent consumers,” he said, adding that new markets for the fly-cruise business would be targeted.

According to Tan, there will be a “layer by layer” approach in China, where the initial focus will be on first-tier cities like Beijing, Shanghai and Hangzhou, before moving on to second-tier ones like Wuhan and Xiamen.

Celebrity kicked off its inaugural season in Asia last December with the 2,158-guest Celebrity Millennium at Marina Bay Cruise Centre Singapore. (TTG Asia e-Daily December 10, 2012)

Celebrity Millennium’s second consecutive Asian season will commence in December from Singapore and Hong Kong. In addition, Celebrity Century will begin her first Asia season in January 2015 from Singapore and Yokohama.

Iron Man to land in Hong Kong Disneyland

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HONG Kong Disneyland has announced it will open a new themed area in late 2016 based on Iron Man, one of some 7,000 plus characters that are part of the Marvel entertainment brand.

Tom Staggs, chairman of Walt Disney Parks and Resorts, said: “Since Marvel became part of the Disney family (in 2009), our Imagineers have been dreaming up exciting new ways for our guests to experience their favourite Marvel characters and stories. We are thrilled to bring this first attraction featuring Iron Man to Hong Kong Disneyland.”

This e-ticket attraction will include a storyline that takes place in the streets and skies of Hong Kong. Guests will have the opportunity to see the progression of Iron Man suits and other Tony Stark innovations as well as take flight with Iron Man on an epic adventure against the forces of evil.

The experience will also include a Marvel merchandise location and an area where guests can meet and take photos with Iron Man.

In the past two years, Disneyland’s other themed areas, such as Toy Story Land, Grizzly Gulch and Mystic Point have increased the size of the park by about 25 per cent, bringing the number of attractions and entertainment offerings at the park to more than 100.

Staggs said the Iron Man Experience “underscores commitment to and confidence in the continued growth of Hong Kong Disneyland”.

Brand USA harnesses social media in new training programme for India

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BRAND USA will introduce an online education certification programme for Indian travel consultants by early next year.

A similar programme to create greater awareness of the US’ destinations and products has already been developed for European markets.

Said Jay Gray, vice president – global partnership development, Brand USA: “Travel trade education is a key part of our strategy in India. The programme is much more social network-oriented and is in conjunction with fam trips. For instance, when a travel consultant is on a fam trip to the US, he can upload photos and share experiences on this site.”

“We are planning several mega fam trips for Indian consultants. The uniqueness is that the trips will be consistent with how a consumer travels. We will have a multi-state itinerary instead of just focusing on one particular US destination. Hence when a consultant talks about the US, it will be a holistic view,” added Gray.

The marketing organisation recently concluded its second India travel mission that covered Mumbai and New Delhi. It will also soon introduce a consumer campaign that focuses on the leisure segment.

Around 725,000 Indians visited the US in 2012 compared to 663,000 in 2011. There was a two per cent drop in VFR traffic from India in 2012, while FIT traffic increased two to three per cent. Brand USA is targeting one million Indian visitors by 2015.

However, air links remain a challenge.

Tom Kiely, executive vice president, Tourism San Francisco Travel Association, said: “We would like to have a nonstop link from New Delhi or Mumbai to San Francisco. We have spoken to Jet Airways, Air India and United Airlines, and are hoping that some announcements in this regard will be made in the near future.

“Last year, 65,000 Indians visited San Francisco, double the number in 2010. We are expecting it to further increase significantly by end-2013.”

ONYX expands Malaysian footprint with its first Amari

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THAILAND-based ONYX Hospitality Group has been appointed to manage a property under its upscale Amari brand in the southern Malaysian city of Johor Bahru.

The 207-room Amari Johor Bahru owned by Exquisite Mode is part of the Suasana Iskandar Malaysia development and is scheduled to open by end-2015. It will be situated a five-minute walk from the upcoming JB Sentral Mass Rapid Transit System, which will link the city to Singapore.

The hotel will offer Amari’s signature features such as the Asian Food Gallery, Breeze Spa and Idea Rooms.

Johor Department of Tourism is targeting 24.2 million arrivals for this year, having recorded 12.6 million arrivals as of July. Neighbouring Singapore is currently the state’s top source market for international arrivals, followed by Indonesia, China, Hong Kong, Macau, the Philippines and India.

Earlier this year, ONYX announced its first property in Malaysia under its Ozo brand. Ozo Penang is scheduled to open in 2016.

Etihad adds another Jakarta-Abu Dhabi flight

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ETIHAD Airways has announced the increase of its Jakarta-Abu Dhabi flights from once to twice daily as of October 27.

In a statement, the airline said the additional flight will complement its existing daily flight as well as the codeshare services between Jakarta and Abu Dhabi operated by Garuda Indonesia.

EY474 will depart Abu Dhabi at 02.40 and arrive in Jakarta at 13.55, while EY475 will leave Jakarta at 18.00 to arrive in Abu Dhabi at 23.20.

To introduce the new flight, the airline has come up with special prices for travel from Jakarta, Medan, Denpasar and other Indonesian cities to various destinations in the Middle East, Europe and South Africa. For example, the airfare for coral economy class from Jakarta to Abu Dhabi is US$300; to London, US$350; and to Johannesburg, US$500.

The promotion is available for booking up to October 15, for travel between October 27 and November 30.