GARUDA Indonesia’s maiden flight between Jakarta and Osaka took off early this morning.

The airline has deployed an Airbus A330-200 for the new four-times-weekly service, with 222 seats in a two-class configuration.

Flights to the western Japanese city are available every Monday, Wednesday, Friday and Saturday, leaving Jakarta at 01.00 to arrive at 09.55. Return flights depart Osaka at 12.00 and touch down in Jakarta at 17.00.

Faik Fahmi, executive vice president services of Garuda, said: “Japan is an important market for Garuda and in line with the growth of business and leisure travel between the two countries, the airline will continue to meet the increasing demand.”

Apart from the Immigration on Board service the airline provides on all Japan flights (TTG Asia e-Daily, January 14, 2013), Garuda has also recruited Japanese cabin crew members.

The carrier runs 32 flights to Japan every week, on routes such as Jakarta-Tokyo (Narita), Denpasar-Tokyo (both Narita and Haneda), as well as Denpasar-Osaka.

MAJOR LCC Nok Air is extending its reach in the tourism industry with plans to establish a travel agency arm, Nok Holiday.

According to a notice dated yesterday and filed to the Stock Exchange of Thailand, Nok’s board of directors has approved the blueprint and the airline is now in the midst of setting up a travel agency.

Nok said it is in the process of applying for a travel agency licence from the relevant government authority.

The same notice said 49 per cent of the travel agency will be owned by the company, with the rest going to individual shareholders.

TOURISM is at a standstill in Cebu, Bohol, Boracay and other areas as super typhoon Haiyan made landfall in Visayas this morning, whipping a region that only three weeks earlier had been rocked by a magnitude 7.2 earthquake (TTG Asia e-Daily, October 16, 2013).

Known locally as Yolanda and reportedly the strongest this year, the typhoon prompted aviation authorities and airlines to abort flights yesterday and today. Further cancellations are likely tomorrow, when the Haiyan is expected to leave the country.

Hardest hit is Cebu Pacific Air, which has scrapped 122 roundtrip domestic flights and four roundtrip international flights between November 7 to 9.

Philippine Airlines (PAL) and LCC subsidiary PAL Express today cancelled 26 domestic and three international flights. PAL stopped its Cebu-Tokyo (Narita) flight, while PAL Express halted flights to Singapore and Kuala Lumpur from Manila.

AirAsia Philippines and AirAsiaZest terminated 12 flights today, and Tigerair Philippines has cancelled all domestic flights and its Kalibo-Singapore service.

Travel agencies report hundreds of tourists stranded in Boracay due to cancelled outbound flights and boat services.

Relly Magundayao, general manager of Wow Philippines Travel Agency, said her agency has foreign and domestic tourists stuck in Boracay at both the domestic and international airports. The agency is partnering local airport authorities to look after stranded tourists. In the meantime, it is remaining in touch with the tourists and has an emergency number they can call.

“The situation in Boracay is the same as in Cebu and Bohol,” she noted.

Nichelle Clemente, head, product management at Far East Travel Agency, said the typhoon is a force majeure so airlines usually allow rebooking and rerouting free of charge, although this means “more work and coordination for travel consultants handling group tours”.

SAMSUNG Group affiliate and hospitality company The Shilla has unveiled the Shilla Stay Dongtan, the first property under its new Shilla Stay brand.

Shilla Stay is an upscale hotel brand offering “smart, streamlined contemporary comfort coupled with excellent value”, according to a press release from the company.

Located an hour’s drive south of Seoul, Shilla Stay Dongtan is situated in the Dongtan business and industrial district, an IT business centre and home base of electronics giant Samsung.

The 29-storey hotel features 286 guestrooms with either park or city views and free high-speed Wi-Fi Internet access to all guests. F&B options include The Café for a variety of international cuisine and The Lounge & Bar.

Shilla Stay Dongtan also comes with a selection of meeting rooms, a business corner and fitness centre.

The Shilla owns and operates two The Shilla-brand hotels, one in Seoul and the other in Jeju, and manages two others in Geoje, South Korea’s second largest island, and beside Jinji Lake in China.

Seven to eight more Shilla Stay hotels are in the pipeline and expected to open by 2015.

SEOUL Metropolitan Government has produced a master plan for Seoul’s MICE industry in order to strengthen the city’s position internationally as Asia ascends as a meetings destination.

Under the master plan, divided into phases, large areas of meetings infrastructure will be developed between 2014 and 2018 to ramp up the city’s meetings capacity. This includes the upcoming launch of Dongdaedmun Design Plaza and a large convention centre next to Seoul Station, set to open in 2014 and 2018 respectively.

These openings will boost the South Korean capital’s meetings capacity from 64,000m² to 103,000m² and create a concentration of convention centres and five-star hotels in the city centre in the first phase of development.

During the second phase of development, another group of large-scale MICE zones will go under the knife. A full block of governmental buildings in the south-east region of Seoul directly opposite Coex will be reworked, as will the nearby Olympic sports stadiums in the Jamsil area, to bring the city’s total meetings capacity to 18,600 pax by 2020.

Seoul will also add services, improve and promote lesser-known venues in the city and create a framework for site inspections for corporate and incentive meetings to include top South Korean businesses such as Samsung Electronics, LG, Jinro and more.

The Seoul Metropolitan Government will work with Seoul Tourism Organization, academic institutions and top MICE employers to create programmes to train local MICE professionals, besides widening the scope of the Seoul Convention Bureau.

Source: Jetstar Asia

JETSTAR Asia’s new Straight to Gate service is streamlining the passenger experience by removing the need to physically check in at the airport.

The LCC yesterday commenced trials for its Straight to Gate service at Singapore Changi Airport, allowing travellers on selected routes with no check-in baggage and visa requirements to bypass check-in counters and head straight to the transit area.

With the new service, passengers need only to check-in online, print out their boarding pass, clear immigration and move on to the departure gate.

However, passengers with checked baggage or visa requirements to be verified must check in at any Jetstar counters to have their boarding passes endorsed.

Jetstar Asia’s CEO, Barathan Pasupathi, commented: “We are committed to understanding the needs and wants of our customers and we constantly explore smarter ways to add value to where it matters most, as offering attractive low fares is just part of the story.”

According to a recent survey conducted by the LCC among 1,840 respondents, one in four identified airport check-in queues as queues they dislike the most.

The new service is also in line with Changi airport’s move towards seamless travel. Changi Airport Group announced this week that it would be rolling out a suite of fast and seamless travel initiatives comprised of self-service and automated facilities at its new Terminal 4 when the facility is completed in 2017 (TTG Asia e-Daily, November 6, 2013).

SINGAPORE’S Naumi Hotel has reopened its doors to guests after a multi-million dollar renovation to its guestrooms and event spaces.

Its 73 guestrooms now sport designer furnishings, functional work desks with built in phone chargers, bath amenities from organic New York brand Malin + Goetz, free high-speed Wi-Fi and Apple TV’s AirPlay Mirroring, which lets guests play videos from their Apple devices on the in-room TV.

Naumi has also set aside an entire floor for the female traveller, offering use of hair straighteners, yoga mats and sanitary products in each room. Meanwhile, the Chanel- and Warhol-inspired rooms capture the essence of the new Naumi look.

The hotel’s meeting and event spaces – Varta 1 and 2 – can be configured to fit up to 20 guests, and boasts chandeliers, plush leather sofas, audiovisual facilities, a Nespresso coffee maker and Wi-Fi Internet.

In addition, destination restaurant Table by Rang Mahal has opened at Naumi Hotel. The all-day dining restaurant serves contemporary cuisine with Indian influences and breakfast for hotel guests. Bento lunches are also available.

Cloud 9, the hotel’s infinity pool offering views of the Singapore skyline, was also resdesigned to accommodate between 18 and 45 guests.

MALAYSIA Airlines (MAS) is increasing the number of Kuala Lumpur-Auckland flights from six to seven times a week after strong results on the route.

Beginning March 30, 2014, the airline will run daily flights to New Zealand’s largest city, offering an additional 52 flights a year.

The airline’s regional senior vice president Australia/New Zealand/South West Pacific, Lee Poh Kait, said: “This additional frequency for Auckland is in tandem with our overall expansion plan for 2014 and beyond. We are excited to see sharp increases in our load factors on all our flights plying the New Zealand and Australia routes.”

Added Dzulkefli Zakaria, New Zealand country manager for MAS: “This is also a perfect time to add capacity, especially in line with Visit Malaysia Year 2014.”

Meanwhile Glenn Wedlock, general manager aeronautical commercial for Auckland Airport, reported that Malaysian visitors to New Zealand increased 50 per cent in September.

“As part of our Ambition 2020 Asia strategy, we have been working very hard to secure growth from the High Opportunity Target, ‘HOT’, markets of Malaysia, India and emerging South-east Asia.”

“This latest increase from MAS will not only drive additional visitor spend in the tourism sector by at least US$10 million per annum but also provide New Zealand travellers and exporters even greater access to these important destinations for travel and trade,” he said.

THE operator of Resorts World Manila, Travellers International Hotel Group, this week began trading on the Philippine Stock Exchange using the ticker RWM.

Travellers International Hotel Group is a joint venture company formed by Genting Hong Kong and Alliance Global Group, responsible for the development and operation of Resorts World Manila.

Company chairman David Chua commented: “The close partnership between Genting and Alliance Global, which we have had for more than six years, has ensured the continuous success of Travellers. With this offering, we now look to bring Travellers to even greater heights as we continue to develop the tourism and entertainment industry in the Philippines.”

TOKYO hoteliers have reason to cheer according to a new study, which found that Olympic host cities enjoy long-term positive effects on RevPAR.

According to Tokyo 2020: The Olympic Games Effect by Jones Lang LaSalle’s (JLL) Hotels & Hospitality Group and STR Global, RevPar will receive a boost beginning the year of announcement and lasting over the next seven years.

The Japanese government estimates that some 8.5 million visitors will travel to Tokyo for the 2020 Summer Olympic Games.

Although an increase in the number of hotel rooms will be likely in the run-up to the event, the International Olympic Committee (IOC) assessment has determined that Tokyo has enough room capacity to accommodate tourists to the Japanese capital. Thus “only a moderate addition to supply is likely and will limit a substantial post-Games decline in RevPAR”, said the report.

The IOC states that there are 140,000 existing international brand hotel rooms within a 50km radius of Tokyo, as well as 9,500 rooms in ryokans. Tokyo’s accommodation plan offers a total guaranteed room inventory of more than 46,000 rooms in 363 hotels that met IOC requirements, of which 37,000 are within a 10km radius of the Olympic Village site.

In terms of annual average room occupancy, STR Global noted a decline during the year of the Games for previous host cities. JLL and STR Global expect a similar scenario for Tokyo.

However, this will be moderated by a rebound in occupancies in the period immediately following the sporting event, based on the presumption that travellers will postpone their non-urgent business or leisure trips to after.

Both JLL and STR Global also predict a significant jump in average daily rates in the month of the Games.

STR Global statistics for 33,739 rooms in Tokyo report positive figures for January to August 2013. Occupancies rose 4.5 per cent to 85 per cent, while average daily rate jumped five per cent to 15,046 yen (US$152). RevPAR has soared 10 per cent higher to 12,783 over the same period.