TTG Asia
Asia/Singapore Wednesday, 24th December 2025
Page 2299

Six Senses expands portfolio with nine new properties

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SIX Senses Hotels Resorts Spas has announced the opening of nine new hotel projects over the next 36 months, with more than half of them based in Asia.

“The rapid brand expansion of Six Senses Hotels Resorts Spas ignited in Asia, Europe, South America, Northern Africa and the Caribbean allows us to redefine ourselves on a global scale with the addition of our first ski resort, first urban hotel and three amazing resort projects located at UNESCO World Heritage Sites,” said CEO Neil Jacobs.

The new hotel properties to open include the:

• 113-suite-and-villa Six Senses Qing Cheng Mountain (2014) in the Chinese province of Sichuan
• 32-suite Six Senses Mont Blanc in the French Alpine area of Saint-Gervais-les-Bains (2015)
• 82-suite Six Senses Bhutan (2016)
• 50-suite Six Senses Wuma in south-eastern Taiwan (2016)
• 129-villa Six Senses Ninghai in China
• 73 suite-and-villa Six Senses Freedom Bay in St Lucia, one of the Windward Islands in eastern Caribbean (2016)
• 120-suite-and-villa Six Senses Uluwatu in Bali
• 100-room-and-suite Six Senses Cartagena on the northern coast of Colombia (2016)
• 67-suite-and-villa Six Senses Gammarth on the Mediterranean Coast near the capital of Tunis

On the wellness front, the company’s growth includes the Six Senses Spa at Esentai Tower opened this month in Almaty, Kazakhstan; Six Senses World One in Mumbai’s Worli district; Evason by Six Senses in Pune, India; and Six Senses Spa at Al Bustan Palace in Oman.

Leisure bookings to Bangkok weaken, some cancellations

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MANY Asian travellers due to travel to Bangkok during this season have stuck to their plans despite the political unrest, but agencies are reporting a drop in forward bookings.

Singapore-based Chan Brothers Travel marketing and communications manager, Jane Chang, said: “Our Bangkok tours are still operating as scheduled and we do have customers slated to return over these few days; none of them are requesting to return to Singapore earlier.”

CTC Travel Singapore has not received any cancellations too, but it is advising Singaporeans travelling there to be updated on the local situation and be “mentally prepared” so they can avoid the areas of conflict, said Kelly Toh, marketing and PR manager.

Over in Malaysia, New Asia Holiday Tours & Travel general manager, Raaj Navaratnaa, said his company has also not received any cancellations for FIT and group departures to Bangkok. “We are still getting new bookings for January and Chinese New Year but they are a lot fewer than usual.”

However, Malaysia-based RA Jits Travel & Tours managing director, Harminderjit Singh, said: “We have not received any bookings for leisure travel to Bangkok for this month as travellers fear for their safety. Last month, we saw a 70 per cent year-on-year drop in demand for Bangkok.”

Indonesian operator WITA Tour director of sales and marketing, Rudiana, said: “Some clients have been thinking of switching destinations, others who have not booked their trips are taking a wait-and-see stand.”

He added it is normal for Indonesians to make last-minute decisions when travelling to neigbouring destinations where no visa is required.

Meanwhile, Thai inbound operators have seen some cancellations.

“We’ve only had a few cancellations, mainly FIT travellers; no groups so far,” said Willem Niemeijer, CEO of Khiri Group. Producing regular communications and situation reports on the protests is essential in keeping overseas partners up to date, he added.

Diethelm Travel Thailand, as of Tuesday, recorded six cancellations in the past one-and-a-half weeks. The situation could be much worse on the ground, said managing director Hans van den Born, adding that hotels in Bangkok were badly affected, especially those dealing with risk-averse Asian markets.

Protests have been called off for King Bhumibol Adulyadej’s 86th birthday today, but many expect the rallies to start anew in the coming days, a move which would likely lead to higher levels of cancellations.

Qantas to cut more than 1,000 jobs

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THE Qantas Group is bent on massive cost reductions for 2014 in response to “fundamentally changed market conditions”, it said in a market update today.

The group expects an underlying loss before tax in the range of A$250 million (US$225.4 million) to A$300 million for the six months ending December 31. Trading conditions saw a marked deterioration in November in particular, with both passenger loads and yields below the already negative trends for year to date.

For 1H2014, group yield is expected to be approximately 3.5 per cent lower and loads, 1.6 percentage points lower, while underlying fuel costs (excluding the impact of the carbon tax) will hit approximately A$2.27 billion, an increase of A$88 million.

The group will also make accelerated cost reductions across all areas of the business, to achieve total cost savings of A$2 billion over three years. Steps to be taken include head count reduction of at least 1,000 positions within 12 months, pay cuts for the CEO and Board, pay freezes and no FY14 bonus for executives, a review of spending with top 100 suppliers, network optimisation and improved fleet utilisation as well as further overhead reductions.

Additionally, it will conduct a review of all planned capital expenditure to achieve further substantial reductions to ensure that the business generates positive net free cash flow from FY15. An immediate review will be conducted to identify structural changes that could potentially unlock sources of capital and value for shareholders.

Qantas CEO Alan Joyce said in a press statement that the circumstances demand urgent action. “We cannot and we will not stand still in these extraordinary circumstances…We will focus relentlessly on cutting costs and improving productivity, while maintaining our competitive advantages as a business.

“As we take these urgent actions, we will continue to take the fight to the competition and strengthen our leading position in the domestic market, and we will continue the turnaround of Qantas International.”

Royal Ambarrukmo Yogyakarta steps up promotional efforts overseas

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HAVING reopened in 2011 after a major revamp, heritage hotel Royal Ambarrukmo Yogyakarta is now setting its sights farther, launching a Japanese language website, an Eat, Pray, Love in Jogjakarta promotional video and a new ballroom.

The hotel’s general manager, Sudarsana, said the launch of the Japanese version of www.royalambarrukmo.com is a means to reach out to the market, adding that efforts to generate business from overseas has materialised this year, with groups from Asia, the Middle East, Europe and the US.

“For next year, we have bookings from at least 40 groups,” he revealed.

The promotional video highlights the hotel’s services based on Jogjakarta’s royal tradition, while the new Kasultanan Ballroom for up to 2,000 guests for a standing reception is the biggest hotel ballroom in the city.

The hotel’s director for sales and marketing, Bagus Dewa, said: “MICE is an important market for the hotel, contributing 30 per cent of the hotel’s business. The ballroom was built not only to meet the demand for this market, but also that of the city.

“There is actually a high demand for big meeting, convention and social function (venues) here in Jogjakarta. Since the new ballroom started operation in September, it has been utilised for around 20 days per month and we have four medical and pharmaceutical company conventions for next year in the book.”

On the leisure front, the hotel’s travel agency and FIT markets contribute to 18 and 20 per cent of the business respectively, while three per cent are inbound business.

The hotel’s other facilities include The Kraton Ballroom, which can accommodate up to 1,000 pax, and 17 meeting rooms for 30-150 pax in theatre style.

Forward bookings for Bangkok shaky

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MANY Asian MICE groups due to travel to Bangkok during this season have stuck to their bookings, although demand for next year has taken a beating.

Malaysia-based Rakyat Travel’s general manager, Adam Kamal, said he is handling four incentive groups to Bangkok this month and at press time, there are no cancellations.

“The protests are away from tourist areas, it has not affected flights and the Thai government has taken a softer approach this time, so incentive groups are not worried,” he explained. However, his company has not received any new bookings to Bangkok for next year.

Similarly, Panorama Tours Malaysia managing director, Richard Vuilleumier, said the company has no new MICE bookings to Bangkok for next year. His two Bangkok-bound incentive groups have diverted to Vietnam, fearful the airport might close.

Over in Singapore, Alicia Seah, marketing communications director, Dynasty Travel, said: “It is logistically more challenging for groups to cancel their plans there because they have already pre-booked meeting and accommodation venues in large quantities.” The agency currently has three corporate groups in Bangkok.

Singapore-based World Express also just handled an incentive group in Bangkok two weeks ago. Managing director, Darren Tan, said: “It is not the first time we are seeing such unrest in Bangkok and we know it is not targeted at tourists, so it is still considered safe.”

There has also been little impact on Indonesian outbound.

Panorama Tours Indonesia managing director, corporate incentive management, Vidya Hermanto, said: “I have a group scheduled for December 6. They actually wanted to move to another destination, but if they did, the hotels in Bangkok would charge cancellation fee.”

Indonesia-based Intrarep.com managing director, Elgin Agrigento, added: “MNCs are taking a wait-and-see stand…Many Indonesians know Thailand and are well informed enough to know that the rally does not affect tourist spots.”

KTO pushes secondary cities to Singapore, Hong Kong

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WHILE Seoul remains popular with MICE delegates, cities like Busan, Jeju and relatively less-known Gyeongnam are wrestling for a slice of the pie too.

Gyeongnam Convention & Visitors Bureau (GNCVB) marketing director, Kim Daehwan, said the bureau will launch a new campaign, Discover the Undiscovered, in 2014 to showcase the province’s scenic coastal attractions and cultural heritage sites through fam trips and tradeshow participation.

“We will definitely not be able to pull traffic away from the main cities, so we are targeting repeat visitors,” said Kim.

Gyeongnam is well positioned to attract MICE traffic, he pointed out, with new venues such as the 136m Changwon Solar Tower, which features a 300-pax conference room, 1,000-pax outdoor plaza and 120m-high observatory with ocean views.

Currently 80 per cent of MICE traffic to Gyeongnam comes from China, said Kim, and the CVB intends to target South-east Asian markets like Singapore, Malaysia and Thailand.

Helen Shim, director of the Korea Tourism Organization (KTO) Singapore office, said Singaporean delegates are starting to cast their eyes away from Seoul, and are heading for cities like Busan and Jeju.

Shim added that the MICE infrastructure in these cities is “equally competitive” to Seoul’s. “The plus point is the lower prices; it can be even up to 50 per cent cheaper.”

Meanwhile, in Hong Kong, KTO is holding today a first-ever MICE presentation on Seoul, Busan and Jeju to woo incentives with its generous support.

A KTO Hong Kong spokesperson said: “In the last five years, the market has grown 250 per cent and we’ve recorded 142,000 incentive visitors in 2012. We want to spread the word, especially about our incentives and sponsorship for groups. After the event, we’ll assess the result and hope to run it regularly.” Out of 100 attendees, two-thirds are corporates, while the rest are DMCs and travel consultants.

Lotus Tours senior manager for MICE, pilgrimage and cruise planner, Arthur Choy, said: “KTO is reputed for its supportive policy for small groups. To us, it’s vital because it’s a value-added element for us to wow our budget-tight clients.”

Additional reporting by Prudence Lui

Suntec Singapore bags 88 key events for 2014

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FIVE months after emerging from a major renovation this year, Suntec Singapore Convention Exhibition Centre has released a sterling line-up of key events for 2014.

The company has announced 88 key events for its 2014 line-up, including 16 major medical events, 16 tradeshows, 19 consumer events and 37 international conferences and special events.

The events range widely from medical and technology to lifestyle and financial industries, including first timers such as Blueprint 2014, Asia’s Fashion Gateway, Prudential Eye Awards, Singapore Art Fair, AAMA-TEX, UROFAIR and Trans Asia 2014.

Exhibitions continue to form the core of the business with events such as HR Summit, Beauty Asia and Asia PCR/SingLive that have signed multiple-year deals with Suntec Singapore.

Suntec Singapore’s efforts to be a PhRMA-code compliant venue are also paying dividends, having attracted many of the country’s major medical trade events such as Occupational Safety & Health Asia, Medical Fair Asia and IDEM Singapore, Asia’s leading dental trade fair and scientific conference, with 6,000 delegates attending over three days.

The centre will also host international conferences such as International Symposium on Pediatric Neuro-Oncology, 7th Annual Congress on Glaucoma Surgery, IDF Western Pacific Regional Congress and International Conference on Co-ordinated Chemistry.

Returning consumer shows include COMEX 2014, Bookfest@Singapore 2014, Food and Kitchen Expo as well as Food and Beverage, while new consumer events include SG Tech Show.

CEO Arun Madhok said: “I fully expect 2014 to be a very successful and busy year. Having said that, we are not just looking to fill the Centre for the sake of it. We are looking to foster long-term collaboration with events and clients who can use the full potential of our Centre for our collective success.”

In the five months since re-opening in June 2013, the centre ran 196 events with a total of 780,000 visitors. This included 56 exhibitions and 124 conferences and meetings, including first-time events to Singapore such as the International Federation of Library Associations and Institutions, which brought in 3,890 international and local delegates from 122 countries.

New exhibitions included Cloud Expo Asia and Data Centre World, while repeat customers included ad:tech, ICMAT, Singapore Gifts and Stationery Show, IMCAS Asia, Singapore Chinese Chamber of Commerce SMEs and Spikes Asia.

Bangkok protests underscore need for robust travel risk management

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WITH the prevalence of precarious situations like protests, terrorist attacks and natural disasters around the world, a robust travel risk management (TRM) strategy is key for corporates to ensure fulfillment of their duty of care to employees, according to GBTA vice president, operations, Asia, Welf J Ebeling.

Urging companies to implement effective TRM strategies to improve traveller well-being and reduce trip-related stress, especially in view of the current political situation in Bangkok, Ebeling, said: “TRM means the duty of care, the liability companies have when sending travellers into the field. Many companies still don’t understand what type of corporate liabilities there are.

“Controlling of expenses and creating efficiency is just half of the story, while travel welfare is the other half,” he added. “There are potential risks even at home markets…Companies have not just a moral obligation but also a legal responsibility for their travellers.”

Several companies revealed that business travel to Bangkok has been unaffected by the current political unrest as they already have in place TRM policies to assess and cope with such situations.

Said an MNC’s corporate travel manager who declined to be named: “We review travel advisories by governments, but our travel security department will provide our own warnings. For example, we understand that protests are currently restricted to certain parts of Bangkok, so we will advise our employees on the areas to avoid while on business in Bangkok.”

Likewise, Scandinavian Airlines director and general manager, South-east Asia, Australia and New Zealand, Niels Henrik Hansen, commented: “For the (cabin) staff currently in Bangkok, we will update them daily of the political situation in the city – where to go, where not to go, etc.”

Warakorn Sinthuwongsanont, administrator executive/travel Thailand, Ikea Trading (Hong Kong) shared that the Thailand office is reporting on the Bangkok situation to its headquarters, which in turn disseminates constant updates to staff across its global offices.

Jumeirah Dhevanafushi Maldives sold to CDL Hospitality Trusts

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JONES Lang LaSalle’s Hotels & Hospitality Group (JLL) has exchanged contracts for the sale of luxury resort, Jumeirah Dhevanafushi, in the Maldives to Singapore-based CDL Hospitality Trusts for US$59.6 million.

The sale of the prpoerty, which comprises 19 beach villas and 16 over-water villas, includes the benefit of a long-term management agreement with Jumeirah Hotels & Resorts.

It also marks CDL Hospitality Trusts’ second acquisition in the Maldives in 2013, following its purchase of the Angsana Velavaru earlier this year.

JLL senior vice president for investment sales Asia, Nihat Ercan, said: “We are delighted to announce this landmark sale, the first arm’s length third-party managed resort sale in the Maldives and the second acquisition in the country by a major regional institutional investor during 2013.

“With sound trading fundamentals and enduring strength of visitor demand, the Maldives has certainly captured the attention of the investment community across Asia and the Middle East. We are seeing significant interest and weight of capital from private investors, owner-operators, listed companies and institutional investors, and we expect this trend to continue into 2014 as further opportunities in this unique market unfold.”

Since 2012, JLL has brokered five resort transactions in the Maldives, representing over 350 rooms and more than US$330 million in transaction volume, underscoring the island destination as one of the most liquid investment markets in Asia.

Nepal is travellers’ first choice in Asia for upcoming destinations

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TRAVEL website TripAdvisor yesterday disclosed the winners of its 2013 Travellers’ Choice Awards for Destinations on the Rise.

Highlighting 54 spots globally based on the consolidated reviews and opinions of TripAdvisor travellers, topping the list for Asia is Kathmandu in Nepal, and for the world, Havana in Cuba.

The top 10 Asian destinations are:

1. Kathmandu, Nepal
2. Sapporo, Japan
3. Hanoi, Vietnam
4. Siem Reap, Cambodia
5. Hua Hin, Thailand
6. Kota Kinabalu, Malaysia
7. Sanur, Indonesia
8. Macau, China
9. Jaipur, India
10. Busan, South Korea

The top 10 destinations in the world, which includes three Asian desitnations, are:

1. Havana, Cuba
2. La Fortuna de San Carlos, Costa Rica
3. Kathmandu, Nepal
4. Jerusalem, Israel
5. Crusco, Peru
6. Ambergris Caye, Belize
7. Sapporo, Japan
8. Hanoi, Vietnam
9. Corralejo, Spain
10. Fortaleza, Brazil