TTG Asia
Asia/Singapore Thursday, 9th April 2026
Page 2280

Change with us

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11-april-gracia-photoWe all should have someone whom we can rely on to take care of our holidays, the way we trust (our hairstylist, personal trainer or financial advisor)…We turn to them because they take interest in who we are.

Just like travel agencies, traditional media companies have been disrupted by the Internet, and those that don’t stay relevant may die. In many ways, similar predictions have been levelled at us. People said newspapers would die, but they haven’t. We haven’t. Nonetheless, we’re not sitting here twiddling our thumbs.

While we curate an overwhelming amount of ‘news’ to give you the most original, up-to-date stories on www.ttgasia.com, you will see in TTG Asia from now on a news magazine that focuses on trends/issues, case studies, intelligence, destination ideas and incisive commentaries. As part of our 40thanniversary, we’re also unveiling new looks and stronger content for a number of other publications, as well as launching several initiatives such as Roomonger, a B2B e-commerce portal.

Since we’re celebrating 40 years of championing the travel trade, allow me to share a wish as a customer: I hope to see more travel agencies selling their consultancy services.

The idea of charging for proposals has been toyed with among DMCs but few have been brave enough to actually do so (read more here). In the same vein, outbound operators have some thinking to do too.

None of the friends I know (I’m a Millennial) have a go-to travel consultant the way they have a go-to hairstylist, personal trainer or financial advisor. I’m saying we all should have someone whom we can rely on to take care of our holidays, the way we trust someone to give us a new hairstyle, improve our fitness levels or grow our hard-earned money. We turn to them because they take interest in who we are, try to understand our preferences, have a proven track record of success, and we don’t mind paying them for these services.

While planning a recent family holiday to Taiwan, we opted for free-and-easy as it seemed impossible to follow a group tour schedule with a nine-month-old in tow whose eating/sleeping/waking times are not predictable. I blew precious hours comparing prices online, researching blogs and compiling tips from friends. What I needed was someone to recommend the best time of the day to fly with a baby, the most child-friendly airline, the most suitable serviced apartment…but this had to be someone who knew me and who would be charging a fair fee, not an arm and a leg.

There are many levels of service a travel consultant can provide, ranging from simply recommending must-try restaurants and must-see sights to drawing up a day-by-day itinerary to all of the above plus arranging door-to-door transfers and executing bookings. Not everyone requires the same degree of help in travel planning. Customisation also shouldn’t necessarily equate to a hefty price tag. It is about what you can bring to the table and how you can charge for it.

It is with this in mind that we present you our latest revamp, an in-depth magazine packed with tips, ideas, inspirations for you to stay relevant and in business for many years to come. Let’s grow further together.

Tourism50 urges rediscovery of Singapore’s familiar attractions

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SINGAPORE Tourism Board (STB) today launched Rediscover, the second wave of its 50thanniversary celebrations, shining the spotlight on long-standing icons that may have been eclipsed by the city’s string of recent openings.

Running from April to October, there will be carnival-style events, behind-the-scenes tours, sports-oriented activities as well as art, heritage and architecture talks and tours.

STB assistant chief executive, experience development group, Melissa Ow, said: “It’s not always about discovering the new, but (it’s) also important to help people revisit, reconnect and understand that there is really so much that we offer as a city, as a destination.”

As it commemorates 50 years of tourism development and promotion, STB wants locals to reacquaint with established attractions as well as build a better understanding of the tourism industry and the careers it has to offer.

However, Ow said that the invitation is extended to overseas visitors as well. Promotions will be carried on STB’s marketing platforms, but as capacity on many of the tours is limited, registration has to be on a first-come, first-served basis, she pointed out.

Kicking off next Easter weekend is an egg-themed carnival at Jurong Bird Park, Singapore’s first major attraction.

Other highlights include a back-of-house tour which showcases how Singapore’s cable car system operates, access to the zoo’s hospital and kitchen to see how animals are cared for, an exclusive view of the iconic rotunda and dome at the National Museum and cruise ship open-house visits.

There will also be opportunities to see the soon-to-be-opened Singapore Sports Hub, with guided tours led by local sporting personalities such as C Kunalan.

The first phase of Tourism50 – Reminisce – was launched last month and focused on evoking memories of older attractions such as Haw Par Villa. The third phase – Celebrate – will feature festive light-ups and events leading up to the country’s 50th year of independence next year.

More information is available at www.xinmsn.com/rediscoversg.

Philippines carriers given green light to operate US flights

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THE US Federal Aviation Administration (FAA) has restored the Philippines to Category 1 status according to the international aviation safety standards as set out by ICAO.

This follows a review of the Civil Aviation Authority of the Philippines (CAAP) conducted last month that found it to have met standards in technical expertise, trained personnel, record keeping or inspection procedures.

With the safety status upgrade, Philippine airlines can operate flights to the US and carry the code of US carriers.

The Philippines held Category 1 rating until January 2008, when it was downgraded.

Aileen Clemente, executive vice president of the Tourism Congress of the Philippines, said the body was “delighted and excited” about the development.

“This will hopefully provide more optimal connectivity (to the) Trans-Pacific area,” she said, adding that this would allow the Philippines to be an Asian hub.

PAL executives confirmed that they were in the process of preparing a statement, but were awaiting formal confirmation by the CAAP, and would release the statement today or tomorrow.

Cebu Pacific Air vice president for corporate affairs, Jorenz Tañada, said: “We congratulate CAAP at this most significant achievement. We are excited at the prospect of flying to the US. This can only bode well for the Philippine aviation industry in general and Philippine carriers in particular.”

The EU last year rescinded its ban on national flag carrier Philippine Airlines (TTG Asia e-Daily, July 11, 2013) and the airline has since unveiled plans to launch services to Europe (TTG Asia e-Daily, September 18, 2013).

The FAA Category 2 status was viewed by the industry as the last hurdle for Philippine aviation after the lifting of the EU ban.

Indonesian hoteliers optimistic about revenue growth

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DESPITE oversupply issues, Indonesian hospitality professionals remain upbeat about prospects, projecting revenue to grow by 10 per cent by 2016.

This was revealed in a survey at the Driving Hotel Revenue Indonesia Summit, which also showed that growth would be driven by better operating processes and newer technologies.

Adwien Dhanu, president, Jayakarta Hotels & Resorts, said that while outlook was positive, the anticipated 10 per cent increase in revenue would not simply “fall into every hotel operator’s lap”.

“Hoteliers need to enhance their understanding and approach to revenue management so that properties are pricing themselves correctly…Given the current issues around oversupply, the government should look to curb new development until occupancy levels recover. More work also needs to be carried out to improve tourism infrastructure in general, including traffic management in the Legian area,” Adwien said.

Rio Kondo, vice president development Indonesia & Malaysia, Accor, said: “While there are fast-maturing hotel markets like Jakarta, Bali, Surabaya and Bandung in Indonesia, where manoeuvring new hotel projects can be precarious, I believe opportunities in this vast archipelago are still plentiful but one must be observant and thorough.”

The same survey highlighted digital hotel bookings as another area expected to deliver significant benefits to the industry, with a 40 per cent increase in digital bookings forecast for 2016.

Philip Stanley, regional director of sales, IDeaS, said Indonesian hoteliers have to capitalise on growth in digital bookings by having the “right strategies and systems in place to determine the best rate for their rooms” and ensurely timely delivery of these rates.

Organised by pricing and revenue management software provider IDeaS Revenue Solutions, the Driving Hotel Revenue Indonesia Summit brought together over 200 hotel owners, general managers, revenue managers and sales directors from across Indonesia for educational sessions.

SilkAir spreads wings to Hangzhou

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SILKAIR is set to launch flights to Hangzhou, its eighth destination in China, on June 27.

The airline will deploy an Airbus A319 and A320 on the route, with both business and economy class seats.

The four-times-weekly service departs Singapore at 10.00 to reach Hangzhou at 15.20, while return flights leave Hangzhou at 16.20 to touch down in Singapore at 21.25.

Leslie Thng, chief executive of the airline, said: “The launch of services to Hangzhou, reaffirms SilkAir’s commitment to continue to grow our network in China, which is one of our key markets. Hangzhou is a city that attracts both the leisure and business traveller and we believe that our new service will certainly benefit them.”

AirAsia to begin flights to Visakhapatnam

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AIRASIA will commence thrice-weekly flights from Kuala Lumpur to the port city of Visakhapatnam this October.

Speaking to the media during a meeting with Air Travellers Association in Bengaluru, AirAsia India’s general manager, Suresh Nair, said that Visakhapatnam has excellent potential because of its status as an industrial hub and busy port, proximity to significant Buddhist sites, and imminent investment in tourism development.

K Vijay Mohan, director of Holiday World Visakhapatnam, said: “Increased connectivity with South-east Asia will add inbound and outbound tourist flows, and such flights could help the destination to grow by 30 to 40 per cent annually. The beach resorts and golf courses in Visakhapatnam, in addition to Buddhist heritage sites, are a definite draw.”

Nair added that depending on the success of the route, the LCC may run flights between Bangkok and other Indian destinations too.

SilkAir currently operates four-times-weekly Singapore-Visakhapatnam flights and Air India connects the city to Dubai. Carriers such as Air Arabia and SriLankan Airlines are awaiting the Indian government’s permission to launch flights to Sharjah and Colombo respectively.

New meeting deals at Hansar Bangkok

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THE all-suite Hansar Bangkok has rolled out new full- and half-day meeting packages which are valid until September 30 this year.

Priced at 2,000 baht (US$62) nett per person/day, the full-day deal includes use of a meeting room from 09.00 to 18.00, Wi-Fi Internet access, LCD projector, audiovisual equipment, DVD player, plasma TV, meeting stationery, full-day supply of cookies, tropical fruits, Elefin cappuccino, espresso, tea and fresh juices, as well as two coffee breaks with three items and lunch.

The half-day option is priced at 1,500 baht nett per person/day. It offers meeting groups almost the same features as the full-day package, but with only one coffee break.

To qualify for these packages, a minimum booking of 20 guests is required.

Accommodation rates are from 5,591 baht nett per night, inclusive of breakfast, complimentary mini-bar items and Wi-Fi Internet access. For groups, a minimum booking of 10 rooms applies.

Contact sales@hansarbangkok.com or nina@hansarhotels.com for more details.

Enchanting new event offers at Hong Kong Disneyland Hotel

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HONG Kong Disneyland Hotel has introduced a series of perks for events booked at its premises between April 1 and August 31 this year.

For every 20 paid delegates, one can meet for free at the hotel. A Hong Kong Disneyland premium will also be given to each delegate. Meeting experiences will be enhanced with a refreshment break item tailored to carry the company logo, while planners will enjoy a 50 per cent discount on meeting games.

Furthermore, a 15 per cent discount on Hong Kong Disneyland merchandise will be offered to all delegates.

These perks come with a meeting package priced at HK$825 (US$106) per person, excluding a 10 per cent service charge. Package features include use of a meeting room from 09.00 to 17.00, basic meeting equipment and stationery, set/buffet lunch, two refreshment breaks, all-day flow of coffee, tea and candies, and one ticket to the theme park per delegate for admission after 16.00.

Terms and conditions apply.

Visit www.disneymeetings.com/hongkong/ for more information.

Pan Pacific Singapore picks Jeffrey Tan as director of events

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JEFFREY Tan has been appointed director of events at Pan Pacific Singapore, overseeing MICE, group rooms, catering sales, banquet operations and event services for the hotel.

Armed with a decade of experience, Tan has worked at The Ritz-Carlton, Millenia Singapore and Marina Bay Sands. He was most recently involved in MICE sales and attractions at Resorts World Sentosa.

Tan is no stranger to Pan Pacific Singapore. He was with the hotel’s sales team from 2006 to 2008, and joined the Singapore sales team in 2009.

“Being an experienced hotelier, Jeffrey is the right candidate…to help us drive our business even further,” said Scott Swank, general manager of Pan Pacific Singapore.

Early triumphs for Tourism New Zealand’s new MICE direction

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TOURISM New Zealand, which has recently shifted more of its attention to the international business events segment, has scored two major event wins.

Sharing the good news with TTGmice e-Weekly during the New Zealand Week in Kuala Lumpur late March, Mischa Mannix-Opie, regional manager South & South East Asia for Tourism New Zealand, said Auckland had won hosting rights to the Asian Patent Attorneys Association Council Meeting 2017. The event is expected to attract 1,600 intellectual property lawyers, primarily from the Asia-Pacific region, and generate an estimated economic value of NZ$4,095,200 (US$ 3,531,966) for the destination.

New Zealand’s second win is the Asia Pacific Wind Engineering 2017, secured by the Department of Mechanical Engineering at Auckland University. Some 300 delegates are expected and the event will generate an estimated economic value of NZ$850,750.

Mannix-Opie described the business events sector as “a high value market segment”.

“International conference delegates spend an average of more than NZ$3,000, compared with the average leisure visitor who spends on average less than NZ$3,000,” she explained.

She identified China, India, Singapore, Malaysia and Thailand as key MICE markets for Tourism New Zealand. The tourism board intends to focus efforts on courting corporate incentives and conferences from Singapore, and on corporate incentives from the other Asian markets.

Tourism New Zealand is also hoping to encourage more business events delegates to stay on for leisure.

These objectives are supported by the Tourism New Zealand’s 100% Pure New Zealand – Beyond Convention campaign which was launched globally last September, targeting associations, conference organisers and corporate decision-makers in key markets such as the US, Australia, China and South-east Asia.

Tourism New Zealand also works closely with a dedicated business events team in various initiatives to grow quality leads. These include sales calls, training, attendance and coordination of the sector at trade shows, familiarisation trips for decision-makers, and the development of online content and sales tools. It also manages the Conference Assistance Programme, on behalf of the Ministry of Business, Innovation and Employment, which is aimed at securing international conferences to New Zealand.