TTG Asia
Asia/Singapore Monday, 12th January 2026
Page 2258

Crystal Cruises to implement record fare hike

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Crystal Symphony — Credit: Crystal Cruises

CRYSTAL Cruises has announced it will be increasing its passenger cruise fares for almost all its published 2014-2016 voyages for the next booking period.

It cited an “overwhelmingly positive response” and a “significant increase in booking activity” since the launch of the current booking period – from January 3 to February 28 – as reasons for the hike.

In a media statement, Crystal Cruises said that sailings for 2014 are already 78 per cent taken, while 2015 bookings are 42 per cent higher than bookings for 2014 during the same time last year.

The cruise operator will therefore be raising fares on 94 per cent of its cruises for its subsequent booking period that begins on March 1 and ends on April 30.

Crystal Cruises’ itineraries for 2014 include six new cruise themes ranging from microbrews to the Roman Empire (TTG Asia e-Daily, October 7, 2013) and it last year debuted the Crystal Celebrations soiree service, which allows passengers to plan and hold events on board or at any of the ports of call where Crystal Cruises’ ships sail (TTG Asia e-Daily, September 25, 2013).

Big wins early in the year for Discover Holidays

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Singapore-based travel specialist, Discover Holidays (Asia), has reported a strong start to 2014, with 15 events confirmed to-date for the year.

Speaking to TTGmice e-Weekly in an interview, managing director, Rodney Yew, said “all contracts are signed” and “some have also paid in full”.

“1H2014 looks set to be better than the same time last year,” he said, adding that several more projects are still in the bidding process.

When asked what had spurred such a performance, Yew credited “hard work from the team in courting clients” last year.

These events will be held in Asia-Pacific and attended by delegates from within the region. They include a 200-pax oil and gas conference, a 150-pax F&B conference, a 120-pax cosmetics conference and a 200-pax IT conference – all planned for Singapore – as well as a 470-pax pharmaceutical meeting in Kuala Lumpur.

“Regional destinations are still most favoured by my clients,” said Yew, whose company specialises in group tours and corporate events from Asia-Pacific and the Middle East.

“Kuala Lumpur, Singapore, Melbourne, Sydney and the Gold Coasts are getting increasing attention from my clients, which I believe is due to clients’ clear awareness and understanding of that these destinations can offer.”

Yew observed that clients are more likely to pick destinations they are familiar with, even though there are exciting options available elsewhere.

“For example, while I know that Perth has evolved a lot over recent years and has many fresh experiences to offer, not many of my clients know that and are reluctant to consider it. Destinations must invest in brand building not only in the MICE market, but also in the consumer market because clients are consumers themselves,” he added.

Meritus appoints Tan Choon Kwang as COO

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MERITUS Hotels & Resorts has named Tan Choon Kwang as chief operating officer to oversee the strategic and operational platforms of Meritus-managed properties.

A hospitality veteran with over 30 years of experience, Tan’s career has taken him to many countries including Singapore, France, Japan, Australia, the UK and US, working for major hotel companies including Swissôtel Hotels & Resorts, Raffles International Hotels & Resorts and Westin Hotels.

Tan was most recently based in Paris as The Ascott’s managing director for Europe, as well as chairman and CEO of Citadines SA.

Simon Zhang named CEO of Jin Jiang

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JIN Jiang International Hotels has appointed Simon Zhang to the role of CEO.

With over 20 years of experience in hotel management, Zhang will be responsible for driving Jin Jiang’s strategic direction and enhancing its operational efficiency and brand awareness.

Zhang was previously CEO of Shanghai Jin Jiang International Hotels Development Company, and has worked as general manager of hotels such as Sofitel Hyland Shanghai.

New general manager for Silka Johor Bahru

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DORSETT Hospitality International has appointed Shahrir Naelis Amir as general manager of Silka Johor Bahru.

In his new role, Shahrir will be responsible for overall hotel business, ensuring business profitability, overseeing day-to-day operations and ensuring consistent delivery of service.

Shahrir has over 24 years’ of working experience and has held senior positions with Shangri-La Rasa Sayang and Shangri-La Golden Sands in Penang, Sheraton Sydney and Sheraton Penang, Grand Hyatt Singapore and Felda Global Ventures Travel Division.

Phuket to get direct flights from Abu Dhabi

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ETIHAD Airways will commence a daily service between Abu Dhabi and Phuket from October 26.

Flights depart Abu Dhabi at 08.45 to touch down in Phuket at 18.00, while flights on the return leg leave Phuket at 20.25 and reach Abu Dhabi at 00.25 the next day.

The Middle Eastern carrier will deploy a two-class Airbus A330-200 aircraft with 22 seats in business class and 240 in economy class on the service, which is its second in Thailand after Bangkok and seventh in South-east Asia.

Etihad currently also flies to Singapore, Manila, Kuala Lumpur, Ho Chi Minh City and Jakarta.

James Hogan, president and CEO of Etihad Airways, said: “We have a very successful track record in Thailand. The capital city, Bangkok, has ranked as our most popular route for the past four years, with 742,759 passengers flown in 2013 alone. Expanding our reach in the country with a daily service to Phuket is therefore natural progression.”

Sun Travels founder makes a splash with Sun Siyam Resorts Maldives

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SUN Siyam Resorts last week opened its first and flagship brand property in Noonu Atoll, the Sun Siyam Iru Fushi.

The brainchild of Ahmed Siyam Mohamed, the local entrepreneur founded tour operator Sun Travels, and now also manages several properties in the Maldives such as Olhuveli Beach & Spa Resort, Vilu Reef Beach & Spa and Beach House Iruveli.

Located 40 minutes away from Malé via seaplane, the resort offers 221 luxury ocean-front villas and 70 over-water bungalows. Villa guests can choose from a pillow and fragrance menu, while Retreat guests will be given a foot massage on arrival and assigned a personal butler available 24/7.

Eleven F&B choices give guests a range of cuisines to choose from for their meals. There is also a tropical spa, which comes with 20 treatment rooms each dedicated to a different wellness philosophy, and a range of leisure activities such as diving with a fully equipped PADI five-star dive facility, water sports centre, tennis and badminton courts, kids club and multiple swimming pools.

Sun Siyam gives back to the local community by donating a portion of net revenue to local preschools, and offers visitors the chance to explore the local community through visits to local fruit farm suppliers and more.

Ngong Ping 360 teases senses with Dining in Silence

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Ngong Ping 360 cable car — Credit: Hong Kong Tourism Board

HONG Kong attraction Ngong Ping 360 is gaining a new lease on life with a sensory tourism programme to debut this year plus a new MICE space.

The Monkey Theatre at Ngong Ping Village will be relaunched in 2Q with a 3D theatre and a live theatre for action-packed performances themed on classic Hong Kong movies. By the end of the year, additional themed activities such as movie stunt demonstrations will also commence at the Village.

Other programmes to begin in the second half of 2014 include the Dining in Silence (DIS) and Aerial Wire Experience. Holiday accommodation packages and afternoon tea tours will also be offered for the first time.

Meanwhile, part of the Ngong Ping 360 terminal will be converted into a new 310m2 MICE venue from 3Q called 360 Dialogue, offering teambuilding activities in total darkness.

“Our team started approaching corporates in recent months to market our new one-day MICE programme, combining a half-day DIS session for food appreciation and interaction in total silence with optional activities such as hiking and visits to Tai O,” said Stella Kwan, head of commerce for the attraction.

Ngong Ping 360 has implemented a new online ticketing system allowing mobile ticketing and reservation of return trip tickets. A new audio guide can also be downloaded via WeChat.

Hoshino Resorts dissatisfied with small numbers from Thailand

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HOSHINO Resorts is planning to tap surging arrivals from Thailand and grow its customer base from the kingdom to 10 per cent within the next three years, said the hotelier’s director of global marketing.

Fumi Miyauchi said while Japan received some 453,000 Thai tourists in 2013, a record growth of 74 per cent from the year before, Thai visitors currently account for just one to two per cent of guests across the brand’s chain of 32 properties.

“We want to grow the Thai market to 10 per cent of guests within the next three years,” she said. “We currently don’t have many contracts with travel consultants in Thailand, but we have implemented plans since last year to change this. We are currently developing plans to run fam trips for travel consultants and media from Thailand to our properties.”

Senior sales and marketing executives are in Thailand for the second time since November to strengthen their relationships with local outbound operators and consultants. The brand will also visit its two other target markets, Singapore and Malaysia, next month, which currently account for five to six per cent and under one per cent of its guests respectively.

Hoshino will target young families from within the region, emphasising its ice park and snow palace products, in contrast to promoting snowboarding and skiing to more activity-focused tourists from Australia.

Japan exempted tourists from Thailand – its six largest source market – from visa requirements mid last year (TTG Asia e-Daily, June 14, 2013), which together with the devalued yen, catalysed record arrivals from the country.

Hoshino is opening two properties in Japan and its first overseas resort in Bali this year (TTG Asia e-Daily, December 13, 2013).

Acquisition puts M&C on road to Rome

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MILLENNIUM & Copthorne (M&C) Hotels today announced it will be purchasing its first hotel in Italy, hot on the heels of the acquisition of Novotel New York Times Square earlier this month (TTG Asia e-Daily, February 11, 2014).

A subsidiary of M&C entered a conditional purchase and sale agreement with Grand Hotel Palace for the five-star Boscolo Palace Roma in Rome, priced at 65.5 million euros (US$90 million).

The transaction is expected to be completed by 2Q2014.

Boscolo Palace Roma is situated on Via Veneto and offers 87 luxury guestrooms and suites. It underwent a full-scale renovation in 2010 that was overseen by renown architect and designer, Italo Rota.

Kwek Leng Beng, chairman of M&C, commented in a media release: “This acquisition adds an important new travel destination to M&C’s European portfolio. We have been seeking to establish a presence in Rome for many years, and this acquisition continues our strategy of selective growth through careful investment in key gateway cities…(The hotel’s) location together with the quality of the product and its high service levels will enhance the Millennium brand experience and reputation.”

Read TTG Asia’s View from the Top interview with M&C chairman, Kwek Leng Beng, in TTG Asia, February 21, 2014 issue or the full, online version here.