TTG Asia
Asia/Singapore Wednesday, 31st December 2025
Page 2204

Tokyo reworks subvention offerings for corporate planners

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TOKYO Convention & Visitors Bureau last month refreshed its subvention programmes for planners who hold their events in the Japanese capital.

Corporate groups with at least 50 attendees staying for a minimum of two nights in Tokyo, but are still choosing additional destinations, are entitled to rewards based on a tiered system according to group size.

Delegates within a group of 50 will receive a giveaway per person, while groups of 200 or more will receive a gift, choice of party entertainment from ninjas to awaodori dance performances and welcome parties at Tokyo’s airports.

Groups consisting of 500 or more attendees will receive the same benefits but with an extra choice between a traditional noh performance or a pop culture one.

The event must be held in Tokyo by March 31, 2015 and cannot be affiliated with religious or political agendas.

The second subvention programme is for key decision makers of events with more than 500 delegates planning to stay two or more nights in Tokyo, for a site visit in the city.

The CVB’s support extends to three decision makers who will have their airfare and accommodation sponsored. The site visit must be completed by March 31, 2015 and the event held before March 31, 2016.

Full terms and conditions are available at www.businesseventstokyo.org/special-offer-for-corporate-events.

Kuala Lumpur Convention Centre wins 10 new bids

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KUALA Lumpur Convention Centre has announced the confirmation of 10 new events for 2014-2016 with an expected total attendance of more than 10,000 delegates.

The bid wins include two national, three regional and five international meetings namely: the Equipment for use in Explosive Atmospheres International Conference 2014; Asian Banker Summit 2014; 16th Asian Congress of Architects 2014; 18th Asia Oil & Gas Conference 2015; Malaysian Institute of Accountants (MIA) Conference 2015; and International Forum on Disability Management 2016.

Alan Pryor, the centre’s general manager, attributed the wins to international associations and meeting planners’ continuing confidence in Malaysia as an attractive and value-for-money destination for business tourism, and the centre as the country’s premier convention facility.

He said in a statement: “The wins come on the back of a record-breaking performance in 2013 (during) which the Centre closed on a high with 1,565 events, the most (events) held in a year since opening in June 2005; with high-profile meetings the likes of the 3rd Women Deliver Global Conference, 4th Global Entrepreneurship Summit, 7th IAS Conference on HIV Pathogenesis, Treatment and Prevention, 35th Asia Pacific Dental Congress and 2013 International Dragon Award Annual Conference.”

In addition to an 8.5 per cent jump in the number of events hosted, the venue welcomed two million delegates who contributed RM700 million (US$217.8 million) in economic impact against 1.7 million delegates and RM590 million in the previous corresponding period (2012).

For 2014, among the major international events heading the centre’s way are XXV FIG (International Federation of Surveyors) Congress 2014, which will be held in June; 20th ASEAN Federation of Cardiology Congress, which will also be held in June and Toastmasters International’s 82nd Annual International Convention 2014 in August. This will be the first time in the organisation’s 89-year history its international convention is being held outside North America.

These three events alone are likely to attract over 7,500 delegates to the centre.

Tourico Holidays grows Asia team to boost regional presence

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INTERNATIONAL travel wholesaler Tourico Holidays is making Asia its priority by beefing up its Asia-Pacific team with seven new hires this month.

Neil Emerson, senior vice president of global product development, Tourico Holdings, said the seven new product managers are strategically placed in Vietnam, Shanghai, Hong Kong, Thailand and South Korea as part of the company’s “major investment plan” in developing Asia-Pacific.

The US-based company currently has offices in Tokyo, Beijing and Hong Kong.

Emerson said: “Asia is absolutely a priority in our global expansion plan as we are signing more airline clients and regional clients in this region.

“The majority of travel for Asian travellers is within Asia, hence as we develop our Asian client base, it is key that we have the product to meet their demand,” he added.

These seven product managers belong to the first batch of graduates from the new Tourico Holidays Travel Academy. Emerson said: “This new group will help to establish strong relationships with hoteliers to meet the growing demand of our expanding Asian client base.”

Since initiating its global expansion plan in 2013, Emerson said Tourico Holidays has acquired nearly 600 new clients and travel inventory demand has skyrocketed.

In a press release announcing Tourico Holdings’ financial results for its first quarter of 2014, the 20-year-old company reaped a record 79 per cent year-on-year increase in earnings.

Tourico Holdings attributed this top line revenue growth to the sharp increase in demand from hotels – including a 29 per cent surge in hotel bookings and a 25 per cent rise in roomnights.

Destination ‘floatel’ to sail into Mumbai’s hospitality scene

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MUMBAI will get its first floating five-star hotel this September in the form of a converted 12-deck Greek liner anchored two nautical miles off the city’s coast in the Arabian sea.

The as yet unnamed ‘floatel’ will boast a helipad, shopping mall, a mini theme park, al fresco dining options, restaurants, theatres and a health club. Access will be via helicopter or speedboat.

Rashmi Enterprises, the company behind the Rs6 billion (US$102 million) project, is currently in negotiations with a luxury hotel brand for management services.

Maharashtra Tourism Development Corporation has already green-lighted the construction of a floating jetty for the hotel. Sumit Mullick, additional chief secretary (tourism), Government of Maharashtra, expressed confidence that the project would be a major attraction.

Lauding the floating property “a unique addition” to the city, Sandhya Kartha, director of Mumbai-based Redchilli Holidays, said: “For the guest it will offer an outstanding view of the city and a water-land combination experience. For visitors and purveyors of the F&B offering, it will be an attractive offshore experience. It’s a win-win product.”

Rakesh Lamba, managing director of Omega Hospitality Consultants New Delhi, added: “Land costs are sky-high in Mumbai, so the water option could become a workable proposition for more hotels in future. With a large coastline in India, this could set a trend for a successful model in hotel development.”

APAC trumps as region with best hotel reviews: Wego

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ASIA-PACIFIC (APAC) scored the highest rating against other regions in the world for hotel reviews, lauded particularly for rooms, romantic atmosphere and wellness.

A comparative study conducted by metasearch engine Wego and big data and travel review expert TrustYou weighed hotel reviews for APAC, North America and Europe/Middle East/Africa to find out which areas each region did better at.

APAC topped the charts with 85.8 per cent overall for 16 categories that spanned service, facilities, food, romance, luxury, nightlife, price, etc.

Said Joachim Holte, chief marketing officer for Wego: “APAC scored very highly in areas such as romantic atmosphere, best rooms and hotel beds, minibars and perhaps not surprisingly, with locations such as Thailand and Bali, wellness.

“Of all the regions, North America rated highest for their friendly atmosphere, hotels catering to solo travellers, luxury and nightlife.

“Europe, the Middle East and Africa got top rankings for food and breakfast, Internet connectivity, location, service and most importantly for some, price,” he added.

However, final scores differed only by a couple of percentage points, said Holte.

He also noted that the biggest disparity between scores was for the hotel minibar at 34.9 per cent in North America against 51 and 61 per cent respectively for APAC and Europe/Middle East/Africa.

The highest-scoring categories out of the 16 presented were a friendly atmostphere, nightlife, service, location and romance. All notched more than 87 per cent.

According to Benjamin Jost, CEO and co-founder of TrustYou, the comparison was performed using the company’s semantic engine that analysed and rated a sample of six million reviews in 23 languages.

“Overall scores were close, however the analysis shows that different regions are known for different amenities/services,” said Jost.

 

Best Western opens hotel in gateway city Yokohama

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BEST Western International (BWI) has its foot on the accelerator as far as expansion in Japan is concerned, having just unveiled Best Western Yokohama weeks after the launch of its second Tokyo hotel.

The 17th Best Western hotel in Japan, Best Western Yokohama comes hot on the heels of Best Western Tokyo Nishikasai’s opening (TTG Asia e-Daily, May 8, 2014).

Glenn de Souza, BWI’s vice president of international operations for Asia and the Middle East, said: “Yokohama has always been Japan’s gateway to the world, and has a rich history as an important Asian city for trade and commerce. Its proximity to Tokyo and excellent transport links make it extremely accessible, while attractions like the Yokohama Marine Tower, Yokohama Stadium and Chinatown make the city an excellent destination in its own right.”

Guests can choose from single, double, twin and triple options, with all of Best Western Yokohama’s 185 rooms equipped with flat-screen TVs and free Wi-Fi.The hotel will tap the city’s busy MICE scene with a 100m² meeting room capable of hosting events of up to 60 delegates.

Best Western Yokohama is located in the Tsurumi ward of Yokohama, close to the bay area and easily accessible from the JR Yokohama and JR Shinagawa stations.

Cathay Pacific announces nonstop Zurich flights

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CATHAY Pacific Airways is growing its European network with a new nonstop flight from Hong Kong to Zurich that will take off next year.

The daily service will be launched on March 29, 2015 with a Boeing 777-300ER aircraft deployed on the route. Four classes will be offered – first class, business class, premium economy and longhaul economy class seats.

Flights depart Hong Kong at 00.15 to touch down in Zurich at 06.55, while return flights leave Zurich at 13.30 and will arrive in Hong Kong at 06.45 the next day.

Cathay Pacific chief executive, Ivan Chu, said: “Zurich and Hong Kong are two of the world’s leading financial centres, where people appreciate high standards of service, and we are seeing considerable demand for a quality travel experience, especially on longhaul routes.

“Cathay Pacific already has a significant presence in Europe and this new destination will help meet demand for both business and leisure travel between Switzerland and Hong Kong. The launch of Zurich, together with the recently announced introduction of flights to Manchester, highlights our ongoing commitment to helping strengthen Hong Kong’s position as one of the world’s great international aviation hubs.”

Tickets for Cathay Pacific’s Hong Kong-Zurich service are now available for purchase.

Thailand martial law deals MICE sector crushing blow

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THAILAND’S tenuous position with MICE buyers became virtually untenable following the Royal Thai Army’s declaration of martial law (TTG Asia e-Daily, May 20, 2014) over the entire kingdom as IMEX opened its doors Tuesday morning.

Most buyers interviewed at the show flatly said they would not be able to hold events in Thailand.

The UK-based International Data Links Society (IDLS) was looking at Thailand for its conference next year, but communication secretary and director, Emma Jane Taylor, who visited Bangkok last August, said: “For us, due to the current situation, we won’t come to Thailand because a lot of our exhibitors and delegates get nervous about it. We had our conference in Athens in 2012 and because of the riots we lost a lot of delegates and exhibitors. I know they are not the same countries. But we would still delay going to Thailand – we’ll probably look at it for 2016.”

The IDLS congress, held over three days with between 400 and 600 pax, has never been held in Asia. The 2015 conference will now be held outside Asia as the other options in the region are “quite expensive”, she said.

The imposition of martial law is “not good” news for another incentive buyer from Australia who requested anonymity. She is about to confirm a 100-pax incentive in Bangkok and Phuket in March 2015, but is “hesitant about it now”, she said.

Before the news of the martial law, she was also looking at Thailand for events for end of next year.

“Thailand is not viable right now. I was shocked to hear about the martial law. The Thai DMC said it would be over soon, (and told) us to wait two to three months.

“We can divert now, as although planning has started, nothing has been signed. It’s far less stressful than being faced with the ups-and-downs of waiting two months before deciding – too hard,” she said.

Thai sellers said they had anticipated the move but did not expect it to happen so soon. Destination Asia Thailand deputy managing director, Wanchai Thavornthaveekul, said: “This actually could be good. We don’t have a proper (government) and it’s meant to keep the country safe. The locals understand that and it is our job to make buyers understand the situation. We’re glad the announcement came while we are still here to help explain the situation to buyers, rather than after IMEX.

“It’s hard to say if we’ve received cancellations as this just happened (yesterday) morning,” he said. Wanchai said his 280-300 pax corporate meeting from Ireland, with Asia-Pacific participants, to be held over three days in Bangkok in June, is still going on.

Suwat Jirahswakedilok, executive director of Oriental Events – the official agency for the Federation of International Pharmaceutical Congress to be held at BITEC end-August — said the congress would still go on. “They said they will keep it as planned, as it’s almost in the last stages of preparation already. Except of course something happens that makes the situation as bad as, say, Syria or Ukraine, then we’re ‘dead’,” he said.

Suwat was more upset about the “loss of opportunities” for future meetings. “If the situation in Thailand does not worsen, we can expect business to materialise again earliest in the first quarter of 2015,” he said.

Shoring up excursions

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23-may-raini-photoThere is no need to build swanky cruise terminals. What’s more important is for destinations to manage the supply chain on which their chance of turning the transient cruise passenger into a returning tourist depends.

Ever since the world cruise industry started scanning the horizons for new markets, Asian destinations have been urged to build better ports. The more developed cities such as Singapore, Hong Kong and Shanghai rose to the occasion, building ports that could handle behemoths, like airports could handle Airbus A380s. But often, the lament is it is quite pointless for, say, Singapore, to build a fancy terminal if the neighbouring ports are in shambles, since cruising is regional.

From the perspective of a cruise passenger, as I was recently, ports – as in terminals and piers – are mere infrastructure.  As with airports, speedy and hassle-free passenger-handling capability is what counts – if it happens to be a beautiful facility, that’s great, but no one lands at a port or an airport because of it.

From the viewpoint of cruise lines angling for sales, ports of call are another word for destinations, and they are fond of describing every port as exotic and romantic. Alas, South-east Asia by cruise is not too exotic or romantic, as I found on my recent voyage.

For example, because their ports were located in the boondocks, it took more than an hour to get to Phuket town, and nearly two to Yangon city centre. At the former, the mafia seems to be controlling which taxis could enter the port, while at the latter, luxury passengers were cramped into a coach in a manner that was unsafe.

Hours were spent in a car or coach passing through the drabbest areas of the destinations. In Yangon, the coach operator dropped off passengers at the marketplace, when the Shwedagon Pagoda would have been a better spot for these mostly Western visitors. The thought of taking a cab in a crazy traffic jam to get to the pagoda, never mind the sweltering heat, made the passengers stay put at the market. Little, if any, was spent on F&B or shopping as they eagerly waited for the next coach to take them back to the ship.

To sum up, overall, the shore experience was a huge disconnect with the high standards on board the ship.

Much needs to be done to narrow this imbalance. As ships usually dock just for a day or two, a cruise affords only a window to a destination. If impressions are poor, a destination would likely lose customers who would write it off and tell friends it’s not worth visiting. Chances are, ships that are making an effort to call on South-east Asia would avoid those ports that they realise do not pass muster.

Many ASEAN destinations are now eager to increase the cruise pie. To them, I’d say no need to build swanky cruise terminals, efficient ones will do and site them in the best locations as, say, Penang has done with the Swettenham Pier being steps away from the town’s heritage streets. What’s more important is for destinations to manage the supply chain on which their chance of turning the transient cruise visitor into a returning tourist depends. In this, the travel agencies which handle shore excursions are key. For instance, couldn’t NTOs and cruise lines encourage them to create tours that are tailored to give cruise passengers the best possible impressions in the short time they are in port?

Midscale hotel segment in Myanmar remains untapped: JLL

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NINETY-five per cent of the 4,518 rooms coming on stream in Yangon within the next five years belongs to the upscale and luxury segments, leaving a gap at the mid-tier level.

JLL’s Hotels and Hospitality Group said in its Yangon Hotel Market Update released this month that there were about 2,000 international standard rooms in Yangon as of June 2013.

Stated the report: “We see a strong opportunity for branded midscale hotels of international standard since the segment remains untapped, with the majority of future supply being concentrated towards upscale and luxury segments.”

Despite an increase in room supply last year, the upscale and luxury segment saw a 23.9 per cent year-on-year rise in RevPAR. Occupancy rose six per cent and ADR, 15 per cent.

The hotel sector is unlikely to slow in the year ahead, with JLL forecasting occupancy to remain at 80 per cent while ADR jumps 10 per cent to US$173 even in the face of growing supply.

Properties debuting over the next few years include Novotel Yangon Max, Hilton Yangon and Novotel Inle Lake Myat Min in 2014; Pullman Yangon Myat Min and HAGL Hotel in 2015; and Pan Pacific Hotel and Daewoo Amara Hotel in 2016 (TTG Asia e-Daily, May 19, 2014).

Yangon also faces a dearth of serviced apartments, with JLL noting that most unbranded apartments are running at close to full occupancy.

The Sebel Yangon Myat Min by Accor is expected to be the first internationally branded serviced apartment in Yangon. Other properties to open in Yangon include Daewoo Serviced Apartments in 2016; Somerset Kabar Aye Yangon, HAGL Serviced Apartments, and Pan Pacific Serviced Apartments in 2018.

Tourist arrivals to Myanmar are expected to continue growing at the same breakneck speed, especially with thze expansion of the main airport and construction of Hanthawaddy International Airport (TTG Asia e-Daily, August 28, 2013), said JLL’s update.