TTG Asia
Asia/Singapore Wednesday, 1st April 2026
Page 2

Dusit becomes member of Global Sustainable Tourism Council

0

Dusit Hotels and Resorts has joined the Global Sustainable Tourism Council (GSTC), as part of its efforts to strengthen sustainability practices across its operations.

GSTC is a non-profit organisation that brings together public and private sector stakeholders to promote sustainable tourism standards and collaboration. Membership provides access to a global network focused on knowledge-sharing and the development of responsible tourism practices.

Dusit Hotels and Resorts has introduced renewable energy solutions, including solar photovoltaic installations, at several properties as part of its sustainability programme

Dusit International, founded in 1949, operates across hospitality, education, food, real estate and related services. Its portfolio includes 290 hotels, resorts and villas in 18 countries, representing more than 11,800 rooms across nine brands.

The company’s sustainability approach is guided by its Tree of Life programme, which aligns with United Nations Sustainable Development Goals, including climate action, responsible consumption and community engagement. The programme covers areas such as energy and water use, waste management and employee and guest well-being.

Energy management systems have been introduced at property level to improve efficiency and reduce emissions. Renewable energy solutions, including solar installations, are in place at several properties, including Dusit Thani Maldives, Dusit Beach Resort Guam and Dusit Thani Kyoto.

Water conservation measures include wastewater treatment and reuse for irrigation where possible. The group has also introduced initiatives to reduce single-use plastics, including refillable amenities and alternative packaging.

Food waste is addressed through measures aimed at reducing waste during preparation, redistributing surplus food through partnerships and composting organic waste.

Beyond environmental initiatives, Dusit has implemented policies related to responsible tourism. It joined The Code for the Protection of Children from Sexual Exploitation in Travel and Tourism in 2018 and has signed the WTTC Council declaration on illegal wildlife trade.

Community programmes include Dusit Smiles, which has raised more than 13 million baht (US$360,000) since 2010 to support medical care for children in Thailand.

“Sustainability is becoming an increasingly important consideration across the travel ecosystem, and it is important that we continue to learn, evolve, and engage with respected organisations helping to shape the future of responsible tourism,” said Chanin Donavanik, group CEO and chairman of the sustainability committee at Dusit International.

“GSTC warmly welcomes Dusit Hotels and Resorts as a GSTC member organisation. We value their commitment in supporting our mission and look forward to advancing together in the direction of this shared and significant goal,” added Randy Durband, CEO of GSTC.

Marriott expands Vietnam pipeline with 10 new hotels

0

Marriott International has signed an agreement with Sun Group to develop 10 hotels and resorts across Phu Quoc and Vung Tau in Vietnam, adding about 4,500 rooms to its portfolio between 2026 and 2030.

The agreement includes projects under eight Marriott brands and will introduce W Hotels and Moxy Hotels to Vietnam for the first time. The developments are part of Sun Group’s integrated tourism projects in both destinations.

Marriott and Sun Group plan 10 new hotels across Phu Quoc and Vung Tau, adding about 4,500 rooms between 2026 and 2030

Seven of the properties will be located in Phu Quoc, including hotels under the W Hotels, Marriott Hotels, Westin Hotels & Resorts, Le Méridien and Courtyard by Marriott brands. Additional projects on Hon Thom island include Moxy Hotels and Fairfield by Marriott.

In Vung Tau, three properties are planned under the Marriott Hotels, Moxy Hotels and Four Points by Sheraton brands, within the Blanca City development. The destination is located near Ho Chi Minh City and will benefit from access to Long Thanh International Airport.

The projects are aligned with preparations for APEC 2027, which will be hosted in Phu Quoc. Sun Group is developing an 88.4-hectare mixed-use site at Ruby Beach, where five of the hotels will be located.

Phu Quoc has seen increased tourism development in recent years, supported by infrastructure projects and attractions including a cable car to Hon Thom island, theme parks and entertainment facilities.

Marriott currently operates 32 properties across Vietnam under 11 brands, with more than 50 additional projects in the pipeline.

Rajeev Menon, president, Asia Pacific excluding China, Marriott International, commented: “Marriott’s portfolio in Vietnam has doubled since 2022, as we cater to record numbers of international travellers and rising demand from domestic guests seeking world-class accommodation. Our continued collaboration with Sun Group… reinforces our commitment to the long-term future of Vietnam.”

“Phu Quoc’s hosting of APEC 2027 will be an era-defining moment… creating lasting benefits for the entire region,” added Dang Minh Truong, chairman of Sun Group.

New platform connects AI assistants to live travel inventory and booking systems

0

Custom Travel Solutions (CTS) has introduced a platform designed to enable AI assistants to access live travel inventory and complete bookings within a single interaction.

The service, known as RouteStack, allows users of tools such as ChatGPT and Perplexity to search for hotels and be directed to a pre-filled checkout page with selected dates and pricing, where bookings can be completed.

AI assistants can connect directly to live travel data, allowing users to move from search to booking within a single conversation

The platform provides real-time availability and pricing data to large language model agents, addressing a limitation where AI systems have been unable to access live travel inventory. Until now, users searching for travel through AI assistants were typically redirected to external websites to complete bookings.

RouteStack connects AI applications to live supply, starting with hotel inventory. Additional services, including flights, car hire, holiday rentals and activities, are expected to be added from April. Cruises, rail and transfers are also planned.

The system is built using Model Context Protocol servers designed for AI environments. It enables AI tools to query inventory and return structured results within conversational interfaces.

A key feature is the use of deep links that direct users to pre-populated booking pages, allowing transactions to be completed without restarting the search process on another platform.

CTS said the platform is intended to support travel companies and developers seeking to integrate booking capabilities into AI applications. It allows suppliers to connect inventory while retaining control over pricing, customer data and fulfilment.

The launch comes as AI tools become more widely used in travel search and planning, while booking processes remain largely tied to existing distribution systems.

“This isn’t about building another chatbot,” said Mike Putman, CEO of CTS. “We’ve built the commerce layer AI agents were missing. The APIs, the deep links, the checkout infrastructure – those pieces already existed inside our broader ecosystem. We’ve now assembled them specifically for AI. This is the moment where conversational discovery becomes transactional.”

Ayana Midplaza Jakarta welcomes new GM

0

Morris Tiedemann has been named general manager of Ayana Midplaza Jakarta.

He brings nearly 30 years of international hospitality experience across Europe, the Middle East and China.

He joins from senior roles with IHG, Wyndham and Rosewood, where he led hotel openings, repositioning and operational performance.

Krisztina Vaszjunyina to helm Kuda Villingili Resort Maldives

0

Kuda Villingili Resort Maldives has promoted Krisztina Vaszjunyina to resort manager.

She has been with the resort since 2021, joining as director of rooms and later serving as director of operations, where she oversaw daily operations and multiple departments.

She has more than 15 years of experience, including roles at Cheval Blanc Randheli and Anassa Hotel.

The impact of the current oil crisis on the travel industry

0

The escalating events surrounding the Middle East have disrupted fuel supply chains across the globe. This is particularly challenging for the travel industry, which is extremely reliant on fuel to power transport modes, supply food and sustenance, and employee mobility.

Indeed, these operational issues were already identified in TTG Asia earlier this week, leaving various stakeholders and governments scrambling to identify optimal solutions to minimise disruptions to everyday lives.

At present, different countries have adopted a range of strategies to mitigate the oil crisis. These include reducing flights or taxis, as in the case of Vietnam and Thailand, respectively. Other nations, such as Cambodia and Malaysia, are warning tourists to brace themselves for higher prices as fuel surcharges continue to rise in aviation.

These scenarios are a lose-lose situation for operators and tourists alike, as demand and supply will likely be reduced soon, unless the oil crisis finds an amicable solution.

Nevertheless, this crisis opens much-needed conversations around how better organised supply chains, or even post-oil futures, can be conceived for the tourism industry.

Given the ongoing fuel price increases, there may be a stronger case for buying local to reduce the impact of lengthy food miles to feed locals and tourists in densely populated destinations.

There would also be stronger calls for the push towards clean electricity sources and electric forms of mobility – ferries and tuk-tuks, among others, in moving towards post-oil futures. After all, oil crises could occur again in the future and present an ongoing challenge for the tourism industry. Ideas such as virtual tours and online events may not be suitable for all destinations, as we are an industry that is founded on people-to-people experiences.

This is the time to push ahead towards post-oil futures and take actionable steps towards SDG7 (affordable and clean energy), SDG9 (industry, innovation and infrastructure), and SDG13 (climate action).

Asia-Pacific airlines raise fuel surcharges as jet fuel prices climb

0

Airlines across Asia are adjusting fuel surcharges and fares as jet fuel prices rise sharply following the escalation of conflict in the Middle East, increasing cost pressure across the sector.

Singapore Airlines and its low-cost subsidiary Scoot have raised fares across their networks, while Cathay Pacific will increase fuel surcharges by 34 per cent from April 1 and review them every two weeks. The Hong Kong carrier said fuel accounted for about 30 per cent of operating costs in 2025 and warned that “if the steep increase of fuel costs cannot be effectively mitigated, we would not be able to sustain the effective operations of our network”.

Airlines in Asia are raising fuel surcharges and fares as jet fuel prices approach US$200 per barrel following disruptions to oil supply routes

The rise in surcharges reflects a wider industry response. According to IATA data, jet fuel prices reached US$197 per barrel in the week ending March 20, 2026, up from below US$100 a month earlier. Analysts note that aviation fuel has risen faster than crude oil due to tighter refining capacity and limited storage flexibility.

Budget carriers have also adjusted pricing. Cebu Pacific has increased fares by 20 to 26 per cent through May, while AirAsia X described its fare changes as temporary. Thai Airways has implemented increases of 10 to 15 per cent.

Airlines typically use fuel surcharges as an initial measure to recover costs before adjusting base fares.

The Indonesian National Air Carriers Association has called for a 15 per cent increase in fuel surcharges and a revision of domestic fare caps, citing higher fuel prices and currency weakness, reported The Jakarta Post today. Secretary general Bayu Sutanto said the situation has “significantly (contributed) to rising operational costs for national airlines”, with around 70 per cent of expenses denominated in US dollars.

The reliance on Middle East oil supplies has left Asia-Pacific carriers exposed. The Strait of Hormuz, which carries around 20 per cent of global oil supply, remains a key risk point, with most shipments bound for Asia.

While some airlines continue to hedge fuel costs, these programmes only partially offset price increases and often exclude refining costs. As a result, carriers are relying more heavily on surcharges to manage volatility while maintaining network operations, with further adjustments dependent on how fuel prices and supply conditions evolve.

StarDream Cruises sets out 2026 programme with expanded entertainment line-up

0

StarDream Cruises is heading into 2026 with momentum. At its Brand Showcase in Singapore, president Michael Goh outlined a year of expanded reach and elevated entertainment, and struck a notably confident note on the industry headwinds that have kept competitors cautious.

“We are committed to bringing multiple destinations within reach… enabling guests to experience different countries and cultures, while supporting the local economies and tourism growth of the ports we visit,” Goh said.

StarDream Cruises sets out its 2026 plans in Singapore, highlighting expanded regional itineraries, new onboard entertainment and a measured approach to fuel cost pressures

That portfolio now spans more than 50 destinations across South-east and East Asia, with itineraries of two to five nights operating across three ships: the luxury flagship Genting Dream under Dream Cruises, and Star Navigator and Star Voyager under the more accessible StarCruises brand.

Dream Cruises’ 10th anniversary is the headline celebration of the year. Guests can look forward to K-pop group KIIRAS, Physical: 100 contestant Amotti, and Culinary Class Wars Season 2 chef Tommie Lee (better known as French Papa) joining the onboard entertainment line-up. In June, Forever Broadway, conceived in partnership with Broadway Asia International, will make its debut on Genting Dream.

Beyond entertainment, the cruise line is broadening its dining accessibility, positioning itself as among the first in Asia to offer certified halal and vegetarian/Jain options fleetwide. Cruisers looking for more premium experiences can opt into The Palace – a ship-within-a-ship concept offering butler service, private spaces and suite-category accommodation across both brands.

Goh was measured but optimistic on the broader operating environment. On the question of fuel supply pressures and how they may affect the line’s pricing and itinerary strategy going forward, StarDream indicated it has a considered approach in place, and will implement surcharges when necessary.

Klook expects keen demand for limited edition Online Travel Fair

0

Experiences platform, Klook, kicks off a 72-hour Online Travel Fair today, and expects geopolitical tensions to have little impact on the travel appetite of the event’s target audience: Singapore residents.

Sarah Wan, general manager, Singapore, Indonesia, Malaysia, and Thailand at Klook, cited findings from Klook’s Travel Pulse 2026, released in February: “Ninety per cent of Singaporeans plan to maintain or increase their travel budgets this year. This signals that demand for leisure travel remains resilient even against a backdrop of global uncertainty. The underlying driver appears to be a fundamental shift in how travellers, particularly millennials and Gen Zs, assign value: rather than pulling back on travel altogether, they are prioritising experiences and seeking smarter ways to stretch their budgets.”

Klook rolls out a 72-hour Online Travel Fair in Singapore, with deals across Asia-Pacific as travel demand remains resilient despite global uncertainty

The Online Travel Fair rides on this travel confidence to offer products to consumers actively seeking deals, Wan added.

The 72-hour campaign offers a wide range of promotions across Asia-Pacific, such as 50 per cent off China tours, cruise deals, heavy discounts off travel essentials such as car rentals, travel insurance, and Klook eSIMs, as well as timed flash deals on popular attractions and travel services.

Wan told TTG Asia that the Klook Online Travel Fair is designed with Singapore-based users in mind.

When asked what motivated the Asia-Pacific focus on sale content, Wan said decisions were led by trending favourites among Singapore-based customers.

She elaborated: “China is seeing strong momentum among Singapore travellers. Cities such as Shanghai and Beijing remain crowd favourites, reflected in the strong line-up of deals across these destinations. Alongside this, interest is also strong in cities like Guangzhou, Chongqing and Shenzhen, pointing to a broader mix of travel preferences across cultural and seasonal experiences.

“In response, we have placed a stronger emphasis on China within the travel fair, with more tour products, bundled experiences and sitewide deals, alongside value-driven buy-one-get-one offers for popular attractions including Shanghai Disneyland, Universal Studios Beijing and Chimelong International Circus in Guangzhou.

“Cruises are also a headline category this year, reflecting growing interest among Singapore travellers, driven in part by the launch of Disney Adventure, with a range of deals across cruise experiences.”

Wan concluded that “Klook is about making travel more accessible, enjoyable and seamless, giving travellers more ways to discover and experience the world with confidence”.

The Klook Online Travel Fair coincides with the NATAS Travel Fair, which is taking place at the Singapore Expo.

The akyra Bangkok 11 debuts with VitalLife as strategic partner

0

Akaryn Hotel Group has launched The akyra Bangkok 11 as of mid-March 2026. Located on Sukhumvit Soi 11, the 100-room property targets wellness-minded urban travellers and medical tourists. The hotel treats sleep as a core service, with inventory featuring hypoallergenic rooms and circadian lighting, supported by a dedicated Sleep Concierge who offers targeted evening rituals and 30-minute foot massages.

To strengthen its health positioning, the property formed an alliance with the VitalLife Scientific Wellness Center at Bumrungrad International Hospital, located just 650 metres away on Sukhumvit Soi 3. The property offers a complimentary shuttle to both the hospital and the BTS Skytrain.

The akyra Bangkok 11 integrates recovery into the urban guest experience with hypoallergenic rooms, circadian lighting, customisable wellness minibars and a dedicated Sleep Concierge; photo by The akyra Bangkok 11

The opening package includes a 500 baht wellness voucher and preferential rates on longevity check-ups. Guests also gain access to IV drip therapy options.

Polakit Teekakiriul, CEO of VitalLife & Esperance and chief science officer of Bumrungrad International Hospital, outlined the operational dynamic.

“I would say it’s a strategic partnership. Clients of the hotel can enjoy VitalLife services,” Polakit said.

The collaboration equips the independent hotel with clinical support to execute its wellness programming.

The property positions itself as a practical stopover for guests recovering from treatments before transferring to the group’s other retreats across Thailand, which include the Aleenta Phuket-Phang Nga, Aleenta Hua Hin-Pranburi, and Aleenta Retreat Chiang Mai.

Onsite facilities include E/R/N, an all-day restaurant serving recovery-friendly food refined by medical specialists.

Anchalika Kijkanakorn, founder and managing director of Akaryn Hotel Group, emphasised the hotel’s foundational purpose.

“The akyra Bangkok 11 is born from the belief that even in the heart of the city, travellers deserve spaces that nurture both body and mind. We designed it as a place where people can connect with each other and with themselves while still enjoying the pulse and possibilities of Bangkok,” Anchalika stated.