TTG Asia
Asia/Singapore Saturday, 14th February 2026
Page 1979

Bangkok hotels cautious in wake of deadly bomb blast

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HOTELS in Bangkok responded quickly after a bomb attack in the Thai capital which saw at least 21 dead and over 120 injured.

Among the dead and injured are locals and tourists from countries such as China, Hong Kong, Singapore, Malaysia and the Philippines.

No stranger to political violence, Thailand was however stunned by the scale, timing and location of the bombing, which was caused by a large explosive device left in the Erawan Shrine, one of Bangkok’s busiest tourist attractions, at the peak of the evening rush hour.

The shrine is connected to the Grand Hyatt Erawan and surrounded by some of the city’s major hotels and shopping malls. Nearby establishments kindly opened their doors to help emergency services and provided support to the public in the aftermath.

Meanwhile, hotels and airlines are stepping up safety precautions.

Gilles Cretallaz, vice president of operations for AccorHotels in upper South-east Asia, told TTG Asia e-Daily: “AccorHotels in Bangkok have heightened security and precautionary measures with emergency procedures in place to protect our guests and employees. We have also advised them to avoid the Ratchaprasong intersection and crowded areas.”

AccorHotels also established a crisis management committee as part of its security protocol and is monitoring the situation closely alongside Thai authorities. It will update its properties on the latest development regularly, Cretallaz added.

Opinions differ as to the bombing’s impact on the tourism industry.

Demonstrations and a military coup last year dented improving visitor arrivals and Thailand’s turbulent politics, which saw troops battle demonstrators next to the Erawan Shrine in May 2015, may have emptied hotels across the city, but only initially.

“Regarding tourism, it is too early to tell. We hope it doesn’t affect (tourism) much as it was bouncing back well compared to last year,” said Olivier Berrivin, managing director of international operations at Best Western International.

Cretallaz acknowledged the group was anticipating “some cancellations” but declined to specify how many.

India to develop desert and coastal circuits in two states

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THE states of Rajasthan and Andhra Pradesh will be the likely beneficiaries of a tourism development initiative by India’s Ministry of Tourism.

The government recently revealed plans to sanction US$13.3 million for developing a desert tourism circuit in Rajasthan. The circuit will boast components such as a railway dining attraction, salt complex, caravan park, cycling track and night safari, among other things.

An additional US$9.5 million will also be spent on developing the town of Pushkar in the Ajmer district of Rajasthan. The area is well-known for its religious and cultural sites.

Bhim Singh, chairman of the Indian Association of Tour Operators (IATO) Rajasthan chapter, said: “We are further requesting help to increase the air connectivity within the state by asking international and domestic airlines to fly to destinations like Udaipur, Jodhpur, Bikaner and Jaisalmer.”

Vasundhra Raje, chief minister of Rajasthan, also urged the government to fund tourist infrastructure projects that are yet to be completed due to the disruption caused by state and national elections in 2014.

Another US$10.7 million has also been earmarked for the development of Hope Island in Andhra Pradesh as a coastal and ecotourism circuit.

Ranga Reddy, chairman of IATO’s Andhra Pradesh and Telangana Chapter, said: “The (allocation) of financial aid to develop this area is a good gesture, but we also need to employ and train staff who can protect the biodiversity and to attract visitors at same time.”

Vietnam eyes more American visitors with one-year visas

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THE Vietnamese government has announced plans to offer one-year tourist visas to US citizens. Currently, the longest tourist visa available to Americans is three months.

The extended visa proposal is Vietnam’s latest move to bolster its sagging tourism numbers. Last month, the country began offering visa-free entry to citizens from six European nations.

No specific time frame has been unveiled, but according to the state-run Vietnam News Agency, tourism minister Hoang Tuan Anh told the US State Department last week that he hoped Vietnam would see one million American visitors annually by 2017, more than double the number in 2014.

Suzanne Chater, project manager at Exo Travel Vietnam, called the proposal “a step in the right direction” although it is unlikely that visitors will stay for a year. American visitors, in particular, tend to have limited leave and visit Vietnam for one to two weeks.

And neither does Tran Hoang Gia, manager of An An Hotel in Ho Chi Minh City, think that longer visas would have a significant impact on hotel bookings. Tourists usually opt for an apartment if they are staying for extended periods, he said.

Reporting by Dave Fox

Park Hotel Group takes first step into Australia

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SINGAPORE’S Park Hotel Group has ventured out of Asia to manage Park Hotel Adelaide, its first hotel in Australia which is scheduled to open in the last quarter of 2018.

Speaking during the hotel management contract signing ceremony between the hotel group and Pirie Investments yesterday, Allen Law, CEO of Park Hotel Group, said: “We have been looking to expand into Australia for a while and this collaboration presents an exciting opportunity for us to do just that.”

Explaining the choice of Adelaide, Law said: “Increased flight connectivity, a strong event calendar, and continued growth of the Chinese and Asian markets would also drive record visitorship.”

Raymond Chia, CEO and chairman of LGB Corporation, which owns Pirie Investments, said: “We are excited about this partnership and confident that with Park Hotel Group’s track record and expertise, the new hotel is well-poised to elevate the standards of quality upscale accommodation in Adelaide.”

The 250-key Park Hotel Adelaide, located a stone’s throw away from the Adelaide railway station and central bus station in the heart of Adelaide’s CBD area, is a 20 minutes’ drive from Adelaide International Airport.

A concept café and bar as well as recreational facilities including a gymnasium and swimming pool will be part of the new property.

Park Hotel Group is also looking to expand the brand into cities like Sydney, Melbourne and Perth, revealed Law. The group currently owns a portfolio comprising 12 properties across five countries, namely Singapore, China, Japan, Indonesia, Hong Kong, and now, Australia.

Celebrity Cruises steers new Japan-South Korea route

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CELEBRITY Cruises is launching a new route from Japan aboard its 91,000-ton Celebrity Millennium from October 17, departing from Kobe with ports of call in Busan as well as in the Japanese cities of Kochi and Akita.

“Many of the bookings and inquiries that we have taken so far are from Japanese customers. We are also keen to sell to the international market,” said Yukihiko Hashimoto, a spokesman for the marketing division of Miki Tourist, which is acting as Celebrity Cruise’s sole Japanese agent.

The company aims to attract travellers from Hong Kong, Taiwan, South Korea and, to a lesser extent, China, Hashimoto told TTG Asia e-Daily.

The 12-decked Celebrity Millennium has accommodation for 2,158 passengers, with amenities including 11 restaurants, a gym, a 1,300-seat theatre and a relaxation spa. The vessel’s Celebrity iLounge is also the first authorised retailer of Apple products at sea.

Shore excursions feature visits to the castle city of Kochi and Akita in autumn, views of Mount Fuji from the city of Shimizu, and time for eating and shopping in Busan.

Prices for the eight-night journey range from Y159,800 (US$1,280) per person for a double cabin to Y299,800 for the premium Aqua Class stateroom. Passengers have a choice of disembarking at Kobe or Yokohama.

Seeing Paris in a new light

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longhaul_1From the vast markets of China and India to emerging sources like Vietnam and the Philippines, Asia is firmly planted on both Paris and Israel’s tourist radars. Paige Lee Pei Qi and Rohit Kaul report 

With an eye on grooming the small but high-potential market of South-east Asia, Paris is now casting its sights beyond traditional markets in the region on the Philippines and Vietnam.

The Paris Convention & Visitors Bureau (CVB) held its third annual sales mission in Malaysia, Thailand and Indonesia in March this year, with a new stop included in the Philippines for the first time. From next year, Vietnam will be added into the sales mission route as well.

Patricia Barthelemy, marketing manager of Paris CVB, said: “These two new markets (the Philippines and Vietnam) have tremendous untapped potential and it is important to promote ourselves to them because there are definitely rising numbers of travellers (from) there.”

According to Barthelemy, Paris welcomed 30 million visitors in 2014, up from 29 million in 2013, and business and MICE travellers made up 40 per cent of the destination’s arrivals.

She added that there were approximately 600,000 visitors from South-east Asia last year, a three-fold increase from 200,000 in 2013, credits to the CVB’s increased efforts to raise awareness about the destination over the past three years.

While there are currently about 30,000 visitors from the Philippines and Vietnam each year, Barthelemy said the CVB is targeting to pump this number up to 100,000 each in five to eight years time.

Apart from increasing arrivals, Barthelemy said the CVB aims to attract visitors with new and revitalised products.
“What we need to do now is to get in touch with our South-east Asian key counterparts and get them acquainted with the destination so they will know what to promote,” she said.

Lido de Paris, for example, launched a new cabaret show in April, and the Baroque-style Chateau de Vaux-le-Vicomte will recreate France in the 17th century with candlelit dinners and themed events.

Apart from such sales mission trips, the CVB has also organised fam trips for this market.

“Paris is popular because the name of the city itself stands out… there is this sense of romanticism and culture that attracts people to the city,” she said.

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Christophe Floch, director of Paris-based DMC KTS France, said: “We know how important it is especially for the Asians to leave their guests impressed, so we need to do more marketing because there is never a shortage of something to impress them in Paris.”

With a growing number of client requests coming from Malaysia, Thailand, Singapore and Indonesia, Floch said: “It is clear that there is greater spending power in these countries because we see a rise in demand of about 10 per cent from them, (along) with new expectations too.

“For instance they will not go for anything less than a four-star hotel and it has to be centrally located,” he added.

Vice president of Indonesia-based AntaVaya Leisure, Alex Djunisap, suggested that a visa-on-arrival policy will boost interest in the city. While the number of tour groups heading to Paris has increased by at least 10 per cent for his firm over the past two years, he is optimistic that it can grow further with the elimination of visas.

He said: “Paperwork is always one of the most tiring procedures, especially for big groups. If we can have visas on arrival, I am very sure the numbers into Paris will increase enormously.”

Stella Loh, manager of MICE, Golden Tourworld Travel in Malaysia, said: “Malaysians are a very well-travelled bunch and Europe will always be one of their top priorities. Right now, we are looking to explore deeper into France, like unusual places to host them in the mountainous regions beyond the usual sights, because everyone knows about the typical Paris.”

Holy Land calls to Asians

longhaul_2The Israel Ministry of Tourism is keen to attract outbound tourists from Asian markets, with India and China at the centre of this strategy. Current source markets for Israel include the US, Germany and Russia.

“India and China are the two main Asian markets Israel’s Ministry of Tourism focuses on. There are also marketing activities in South Korea, Singapore, Taiwan and Japan. From 2016, there will be more focus on Japan as well,” said Amir Halevi, director general, Israel Ministry of Tourism. Israel recorded about 13,000 Japanese tourists in 2014.

“We are focusing on a number of initiatives in each Asian destination through joint marketing agreements, holding seminars for leading local (consultants), hosting journalists and opinion leaders, and participating in travel exhibitions to increase tourist arrivals,” he added.

Currently, the Israel Ministry of Tourism focuses on leisure, FIT and group travel in the Asian markets, with plans to expand to MICE and corporate travel in the future, Halevi revealed.

Through our trade and consumer marketing initiatives, we want to showcase our diverse products from the green north of Israel to the desert in the south; wineries and unique resorts near the Dead Sea; and Tel Aviv, the capital of culture and night life,” said Hassan Madah, director – India, Israel Ministry of Tourism.

A major potential market, India sent about 36,000 visitors to Israel in 2014. Israel is expecting 50,000 Indian arrivals this year and 100,000 arrivals by 2017. The Israeli Ministry of Tourism has launched an online training programme to educate Indian travel consultants about Israel.

The NTO is now looking to ease visa process for Indian travellers. “At the moment, visas to Chinese citizens are given within five working days. The same is planned to be implemented for Indians,” added Halevi. At present, it takes about 10 days for an Indian tourist to obtain a visa.

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For the Chinese market, the NTO is encouraging more hotels in Israel to offer Chinese cuisine, one of the challenges restricting the growth of that market. It is also looking to offer tourist information in Mandarin besides training more guides in the language. The NTO is also pressing for more direct connectivity between the two countries. In 2014, Israel received 33,021 Chinese tourists, up 29 per cent from the previous year.

“Chinese tourists are mainly from the business segment though there are some leisure tourists. We are seeing an increase in demand from the Chinese incentive group as well,” said Ronit Ezra, incoming sales manager, Mamilla Hotel.

“We are utilising online marketing besides participating in trade shows and organising seminars and fam trips for travel consultants to create awareness about our tourism products in China. We are also looking to increase our marketing budget for the Chinese market, which at present is about US$600,000 and we expect it to grow to US$2-3 million in three to four years,” said Oren Drori, deputy director general and head of marketing administration, Israel Ministry of Tourism.

The tourism ministry has tied up with Thomas Cook and Cox & Kings for a joint advertisement campaign that is currently running on travel channels like National Geographic and Discovery. It also has launched a coffee table book, in association with Thomas Cook, highlighting MICE facilities in Israel.

This article was first published in TTG Asia, August 7, 2015 issue, on page 14. To read more, please view our digital edition or click here to subscribe

Additional reporting from Rohit Kaul

Myanmar National Airlines flexes wings abroad to Singapore

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MYANMAR National Airlines (MNA), previously known as Myanma Airways, has returned to the international arena with the launch of six-weekly services between Yangon and Singapore on August 17.

The airline will operate the route using its new Boeing 737-800 aircraft to offer business, premium economy and economy class cabins. MNA is also the first Myanmar carrier to offer premium economy service.

From October 26, the Singapore service will be operated on a daily basis. The carrier will also begin services from Yangon to Hong Kong and Taipei in October.

Eileen Lim, country manager of MNA, said: “Besides through fares to domestic destinations, our Singapore-Yangon service also connect conveniently with our flight to Bagan and passengers and their baggage may be checked-through to their final destination.”

Familiarisation trips to showcase its new international service and rejuvenated operations are also in the works, according to MNA’s sales manager, Patrick Chia. In the last two decades, the airline operated only domestically while other local carriers provided international services.

MNA has ordered six B737-800s, the second of which will be delivered in October and the remaining to be delivered by 2017 at the rate of two per year.

STB introduces new fund to invigorate visitor experience

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THE Singapore Tourism Board (STB) has launched a S$10 million (US$7.1 million) fund for the development of tour and technology initiatives.

Named the Experience Step-Up Fund (ESF), the capital serves to encourage businesses to develop new tourism experiences that can enhance overall visitor satisfaction in Singapore.

Choo Huei Miin, director of visitor experience and capability development at STB, said: “Increasingly, travellers are seeking varied and engaging experiences that allow them to gain a deeper appreciation and understanding of our stories and heritage.

“Through the ESF, which is underpinned by STB’s Quality Tourism strategy, we aim to spur tourism businesses to create and deliver more and better experiential offerings that add to Singapore’s overall destination attractiveness. They are also encouraged to adopt innovative technology solutions to up their game.”

Sentosa Development Corporation and Robinsons are two businesses that are looking at utilising the ESF.

Susan Ang, divisional director, island investment and branding at Sentosa Development Corporation said that the scheme “will be helpful to our many partners on the island as they would have the opportunity to tap on this funding to enhance their offerings and ultimately, create a more dynamic and memorable experience for all our visitors”.

Robinsons, meanwhile, is hoping to utilise the new fund by establishing a heritage gallery at their flagship store at The Heeren shopping mall, commented Christophe Cann, group managing director, Robinsons.

STB is now calling out to Singapore registered business to submit their tour development and technology initiatives proposals from now until February 5, 2016.

Evaluation sessions for proposals will be held in October and December this year, and February next year. Applications are to reach STB by the 5th of the month of the evaluation cycle.

More details will be shared at the STB’s industry briefing session on September 4. Information on the briefing session is available at www.stb.gov.sg.

New GM at Pullman Bangkok Grande Sukhumvit

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ACCORHOTELS has appointed Philippe Le Bourhis as general manager of Pullman Bangkok Grande Sukhumvit, which was recently rebranded from Grand Millennium Sukhumvit.

Le Bourhis, a French national, brings with him over 20 years of experience at various Accor properties across South-east Asia. This will be his second time rebranding a Pullman property after his involvement in Pullman Jakarta, Indonesia.

In his new role, he will oversee the transition, training and implementation of the Pullman brand.

Dorsett names three new GMs in Hong Kong, Malaysia

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DORSETT Hospitality International has appointed Gary Au as general manager of Dorsett Tsuen Wan, Hong Kong, and promoted both Barry Lo and Susan Carlos.

Au, formerly the general manager of Dorsett Mongkok, has over 25 years of working experience in hospitality, sales and marketing. Before joining Dorsett, he held senior roles at Imperial Hotel, Best Western Hotel Harbour View and Regal Hotels International.

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Gary Au. Credit: Dorsett Hospitality International

Lo, previously the resident manager of Silka Seaview and Silka West Kowloon has been promoted to general manager for both hotels. He has been with Dorsett since March 2004 and was part of the pre-opening team of Silka West Kowloon and Silka Far East Hotel. In his new position, he will be overseeing day-to-day operations and profitability of both hotels.

Barry Lo. Credit: Dorsett Hospitality International 

Over in Malaysia, Carlos has been promoted to general manager of Dorsett Grand Labuan. Prior to her promotion, she was the executive assistant manager for Dorsett and Grand Labuan. She has been with Dorsett since 2007 and was also the head of sales and marketing at Dorsett Grand Subang.

Susan Carlos. Credit: Dorsett Hospitality International