TTG Asia
Asia/Singapore Friday, 13th February 2026
Page 1958

Pan Pacific Hotels Group appoints new sales senior VP

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THE Pan Pacific Hotels Group has appointed Karen Tan as senior vice president, sales and revenue performance.

Based in the corporate headquarters in Singapore, she will be responsible for driving hotel sales, global sales and revenue performance for more than 30 Pan Pacific and Parkroyal hotels and resorts across Asia, Oceania, North America and Europe, including those under development.

A Singaporean hospitality veteran with over 20 years of experience, Tan was most recently executive director, sales & marketing, Asia-Pacific at FRHI Hotels & Resorts and boasted experience at Hilton International Singapore and Mandarin Oriental Singapore too.

SE Asia, where travel startups come calling

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16-sept-techThe rapid rise of entrepreneurs entering into South-east Asia’s travel landscape has been nothing short of transformative. Singapore, in particular, has been hailed as a venerable hotbed for startups to testbed their innovations before expanding into other countries in the region.

Edwin Chow, group director, industry development and innovation & startups, Spring Singapore, said: “The culture and attitudes towards entrepreneurship in Singapore have improved tremendously over the years and Singapore’s startup ecosystem is well placed for growth.

“Having the best intellectual property protection in Asia also means that entrepreneurs setting up here can be better assured of their proprietary content when developing unique technologies, encouraging more innovation in the market,” he added.

The number of successful travel tech startups launched in Singapore in recent years is testimony to the region’s immense potential.

Singapore-based BeMyGuest, which was founded in 2012, first secured S$500,000 (US$353,628) in angel funding in 2013 and moved on to purchase Indiescapes in early 2014, before bagging a further S$1 million in funding when it won Channel NewsAsia’s Start-up Asia Competition last year. It is now touted as one of the fastest-growing tours and activities booking platforms in Asia.

Founder and CEO, Clement Wong, said: “The market size (in Singapore) is small and one is forced to think regional from the beginning. (But) the infrastructure here is what sets it apart, and its access to the regional tourism market is a major plus point.”

TripZilla, an online travel portal established in Singapore in 2010 to aggregate prices, packages, itineraries and travel promotions across major booking channels in a country, has since launched in Malaysia as well in 2013.

Winnie Tan, founder & CEO of TripZilla, said: “Singapore’s startup ecosystem is mature compared with the neighbouring countries. Starting in Singapore means it is easier to raise seed money. There is good access to capital here – plenty of angel investors and government grants and schemes (that) tech startups can tap on.”

For instance, first-time entrepreneurs can apply for Spring Singapore’s ACE Startups Grant, which is a competitive grant of up to S$50,000, and recipients will be paired with a business mentor to offer strategic counsel.

The Technology Enterprise Commercialisation Scheme also offers successful applicants an early-stage funding of up to S$500,000 for the creation and commercialisation of proprietary technology solutions.

Rinita Vanjre, CEO of online platform for social dining BonAppetour and a recipient of the ACE Startups Grant, said: “(We decided) Singapore is a great place to do a startup mainly because of the ease of setting up a company, the range of government grants available to kick-start the growth, and the presence of many mentors to provide good feedback and advice on the startup.”

Lauding Singapore’s hub status for business and leisure travel, TripZilla’s Tan elaborated: “Tourism leaders and professionals often pass through Singapore for work and to attend industry events. This gives startups more opportunities to learn from the industry experts and do business with the big travel brands.”

Moe Ibrahim, CEO of reward-based OTA Journeyful, concurred: “The inbound traffic (into Singapore) is excellent if you can develop relationships with outbound tour operators or build your brand regionally.”

At the same time, Ibrahim also highlighted the “crippling costs” of  entrepreneurship. “Startups are tedious work. There (still) needs to be more support for subsidised office space, legal advice, labour and marketing,” he said.

Spring Singapore’s Chow agrees that it is “no easy task” to become a successful entrepreneur.

He said: “(Startups) need to know how to translate their ideas into reality, have a good team to help scale the business quickly, and ultimately convince more customers to keep coming back. This requires a lot of perseverance, tenacity and hard work.”

This column is brought to you by TravelRave, Asia’s premier travel and tourism week offering a dynamic platform for business leaders and industry professionals to convene and share insights on pertinent issues and key trends in the travel industry. The events, co-located in Singapore under the auspices of the Singapore Tourism Board (which also organises the Asia Travel Leaders Summit), will be held from October 19-23.

PTAA reactivates membership with UFTAA

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THE Philippine Travel Agencies Association (PTAA) has reactivated its membership with world body United Federation of Travel Agents’ Association (UFTAA).

Now that UFTAA is under the leadership of Joe Borg Olivier, PTAA president Michelle Victoria said that the PTAA Board has decided to reactivate its membership so that they “can be part of the activities and advocacies as they apply to our country (the Philippines)”.

These include dialogues and consultations with International Air Transport Association. Recently, PTAA supported UFTAA’s stance against Lufthansa Group charging 16 euro (US$18) for every ticket issued using the global distribution system.

Victoria told TTG Asia e-daily: “There is also a need for national associations (like PTAA) to have representations in regional as well as international federations of travel industry stakeholders.”

She added that she would be attending a UFTAA meeting – that will tackle how the federation is being revitalised – in November.

It’s understood that PTAA put its status as inactive about three years ago when UFTAA was assessing its direction due to funding problems.

Art lovers’ paradise at Hotel Vagabond

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art-lovers-paradise-at-hotel-vagabond
Credit: Hotel Vagabond

HOTEL Vagabond, a luxury boutique hotel in Singapore, is set to welcome guests next month, making it the first hotel in Asia to feature interiors by French designer Jacques Garcia.

It is also the only hotel of its kind to offer a rotational Artist in Residence programme – where artists will be invited to apply for residences of up to three months to showcase their performances. Performances will be held at the 465m² Vagabond Salon – a modern interpretation of a Parisian salon – where guests will have the chance to mingle with resident artists over cocktails.

art-lovers-paradise-at-hotel-vagabond2
Credit: Hotel Vagabond

Being all things art, the hotel also features pieces of art that have been incorporated into the design. Their collection includes a solid brass rhino reception desk, golden brass banyan tree pillars in the Vagabond Salon, and a centrepiece monkey sculpture in the Vagabond Bar, among others.

Hotel guests can also enjoy a five-star dining experience at the 5th Quarter, a collaboration between owner Satinder Garcha and restaurateur Loh Lik Peng. The restaurant helmed by executive chef Andrew Nocente will offer cuisine using traditional methods of curing meats with the aid of modern instruments to maintain the integrity of flavours.

Conveniently located in between Little India and Kampong Glam, the property is five minutes away from the CBD area, Marina Bay, Raffles Place and Chinatown.

Qantas links up Bali and Sydney during peak seasons

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QANTAS will operate a new direct seasonal service between Bali and Sydney to address increased demand for the route.

Starting from December 4, 2015 until January 29, 2016 inclusive, the airline will operate four services per week on Tuesdays, Wednesdays, Fridays and Sundays, using a B737 aircraft.

Qantas International CEO Gareth Evans said the airline was pleased to expand its offering to customers wanting a full service, premium travel option direct from Bali to Sydney.

He said: “This gives customers more options to travel to Australia during the busy school break and New Year holiday season.”

This service follows on the heels of last week’s announcement where Qantas said they would add more flights from Australia to Hong Kong and Manila, and operate 140 additional services from Australia to Singapore, Jakarta and New Zealand to cater to the peak season.

Fares start from Rp11,411,000 (US$788) return and are available for sale at qantas.com.

[Sponsored Post] ATF 2016 sees interest from corporate exhibitors

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THE upcoming ATF 2016 TRAVEX from January 20-22 held in Manila, Philippines, has confirmed the participation of leading hospitality brands led by its corporate office at the exhibition showcase. This includes Best Western International Asia, CHM Hotels, FRHI Hotels & Resorts, Furama Hotels International, Hyatt Hotels & Resorts, HPL Hotels & Resorts, Intercontinental Hotels Group, Movenpick Hotels & Resorts, Park Hotel Group, Premier Inn Hotel, Sol Melia, Starwood Asia Pacific Hotels & Resorts, and global room distribution portal, Hotelbeds.

Shirlena Tan, regional director of sales & marketing, Furama Hotels International shared why ATF is the platform to showcase the Furama brand to buyers. Tan said: “As the event delivers buyers that reach both discerning business and leisure travellers, we are able to present Furama, FuramaXclusive and FX Hotels as excellent choices for their consideration.”

The annual industry event that houses the largest collection of travel trade suppliers from across the 10 member ASEAN nations has also announced that exhibition floor space is quickly filling up, with close to 70 per cent of booths already secured by hotels, resorts, airlines, tour operators, themed attractions, tourism boards and other service providers.

Melia Hotels International believes ATF strengthens their position in South-east Asia. Ruben Cases, senior director of sales & marketing Asia Pacific said: “With 20 years of established presence in the region, ATF offers us the opportunity to reinforce alliances, negotiate strategic agreements and meet new players.”

Like the independent exhibitors from across the region, brands are also seeing the value of having a corporate presence at the show. The unparalleled reach to 400 validated, qualified global buyers and 100 international and local media during the three-day event is undoubtedly the biggest draw factor. In addition, corporate brands also cite valuable business generation prospects, product profiling, awareness and lead generation as must-attend reasons.

Lindawati Muhlis, head of sales & marketing Indonesia of Premier Inn South East Asia agreed: “In addition to regional inbound sales, our presence at ATF also increases market awareness for our brand across ASEAN and beyond.”

For more information on booth space, email atfsellers@ttgasia.com or visit www.atfphilippines.com.

Rebound in Asian traffic to Africa as Ebola fears wane

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THE tourism sector in Africa is seeing encouraging signs of recovery following the Ebola crisis which affected the western region of the continent last year.

Dave van Smeerdijk, sales and marketing director of Asilia Africa, the operator of luxury safaris in Kenya, Tanzania & Zanzibar, told TTG Asia e-Daily: “The Ebola crisis absolutely hammered us. People don’t realise that Paris and London were closer (to the Ebola-affected areas) than where we were.”

As the Ebola situation stabilises, there are positive signs of growth in the Asian traffic to Africa, according to Kim Nixon, managing director of A2A Safaris, whose clients mainly hail from Singapore and Hong Kong.

“So far, we’ve had 450 clients from Singapore and our business is currently accelerating at 20 per cent per year, compounded,” said Nixon. “It was a very good measure of the level of adventurousness in Singaporeans.”

According to Nixon, a majority of their market share consists of travellers aged 45 to 60, honeymoon couples and surprisingly, families with young children in tow. “Around 45 per cent of our clients are repeats,” he added.

With average prices of around US$10,000 per head for a seven- to eight-night safari package – excluding air tickets – many younger travellers are unable or unwilling to fork out that amount of money, he noted.

As such, A2A is shifting its focus to attract young professionals by offering high-quality experiences and accommodation at more affordable prices, explained Nixon. “The highest quality accommodation doesn’t necessarily dictate the best experience,” he remarked.

By Samual Ng

Haze, weak ringgit choke Malaysian demand for Singapore Grand Prix

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A WEAK ringgit and the haze have affected demand from Malaysia for the Singapore Grand Prix which starts today, travel experts report.

Mayflower Acme Tours’ deputy general manager – channel management, Abdul Rahman Mohamed, said: “This year, corporate demand is down 30 per cent. The weak ringgit and the haze are contributing factors. In the past, corporate oil and gas companies used to purchase packages from us as gifts to their CEOs and preferred clients, while the banking sector used to have competitions with F1 tickets and packages as prizes.”

Dream Holidays Planner Singapore’s business development director, Richard Ng, said most of his Malaysian clients put up in Johor Bahru due to cheaper hotel rates but travel to Singapore for the F1.

He added: “We’re not seeing as many Malaysian clients (compared with) last year because hotels (in Singapore) are now more expensive due to the weak ringgit.”

Raaj Navaratnaa, general manager of Johor Bahru-based New Asia Holiday Tours & Travel, agreed: “The savings is about 60 per cent when you compare a five-star international brand in Johor Bahru with its counterpart in Singapore.”

Navaratnaa is overseeing a group of 40 Thais staying in Johor Bahru for the Singapore Grand Prix, while a group of 30 Australians are extending their stay in Malaysia for an additional four nights. However, he has also received three last-minute cancellations for tours in Malaysia due to the haze.

Japanese biggest fans of F1 but overall prospects are hazy

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japanese-biggest-fans-of-f1-but-overall-prospects-are-hazyCredit: Skyscanner

THE Japanese are the biggest fans of F1 in Asia-Pacific, according to Skyscanner’s flight searches, but prospects of a roaring eighth Singapore Grand Prix this weekend are as cloudy as the haze that has enveloped the region.

Skyscanner’s data shows the biggest spike from Japan (up 346 per cent) in compound annual growth rate in flight searches was made from January to August 2012-2015 to travel during the F1 week. The next four F1 fanatics are Taiwan (up 127 per cent), Thailand (up 123 per cent), Hong Kong (up 105 per cent) and Malaysia (up 93 per cent).

Skyscanner does not believe these fanatics will stay away. Since F1 tickets sell out way in advance, travellers from the biggest fan areas won’t be searching for flights over the past two weeks, as they would have already made all their bookings earlier.

But with the haze reaching unhealthy levels starting late last week, Skyscanner has seen “a significant spike in outbound travel search from Singapore and affected neighbouring countries such as Malaysia”, according to Pamela Knaggs, marketing manager, Skyscanner Singapore and Malaysia.

“Our data indicates that there was an increase of 50.6 per cent and 21 per cent for flight searches out of Singapore and Malaysia respectively, week on week (i.e. from September 1-6 to September 7-13 for travel during the same week). While we don’t foresee tourist arrivals during the F1 weekend taking a major hit, it is evident that Singaporeans are actively planning their last-minute getaways during this period, with Thailand being the top outbound destination,” she added.

Luxury Tours & Travel Singapore director, Michael Lee, said his agency had received a handful of cancellations and a few calls of concern about the haze. “This is expected because the haze situation will cause their itinerary to change. Some of them have called to defer their trip to another period when the haze is cleared.”

Jaclyn Yeoh, director of Siam Express, said only a travel advisory will cause a “visible impact”.

“But so far there is no travel advisory and flights are still coming in so the situation is not that serious yet. Also, F1 will still be proceeding so it sends us the sign that things are still okay,” she said.

Additional reporting by Paige Lee Pei Qi

Breath of fresh air at 137 Pillars House Chiang Mai

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BOUTIQUE hotel 137 Pillars House Chiang Mai has introduced a specially designed three-night package meant to take Singaporeans away from the haze.

The package includes a three-night stay at the Rajah Brooke Suite, round-trip limousine transfer from Chiang Mai International Airport, free welcome drink and fruit basket, half-day sightseeing tour to Chiang Mai Town and Doi Suthep Temple, 15 per cent discount on spa treatments as well as free LAN and Wi-Fi in the room.

It is priced at 29,300 baht (US$817) and subject to 17.7 per cent combined service charge and government tax, with the offer valid till October 31, 2015.

Guests may choose to extend their stay with best available rates, suite accommodation and free breakfast provided.