TTG Asia
Asia/Singapore Monday, 13th April 2026
Page 1943

Amadeus Next seeds startups

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AMADEUS has launched Amadeus Next which leverages its technology, expertise, reach and funding to evolve new and original ideas in travel.

To date, there are six travel technology startups on board, including Klook, Orahi, Triposo and TopDocs, a platform for medical tourists to book a seamless medical travel experience.

Additionally, JungleVentures, CyberAgent Ventures Techsauce and Hubba, Thailand’s startup leader in terms of co-working spaces, technology events, technology media and startup education, have joined Amadeus Next.

“For our success and to go grow quickly we need access to leading travel technology, expert advisory from a global network with funding opportunities which Amadeus is providing,” said Cassandra Italia, CEO and founder, TopDocs.

Amadeus Next offers startups:

  • Technology: Startups gain access to Amadeus’ technology and solutions to build and validate the Minimum Viable Product, as well as leverage decades of experience in travel technology.
  • Expertise: Startups can work with Amadeus experts to incubate and validate new ideas and businesses. They will also receive mentoring and guidance to navigate their way to success.
  • Reach: Startups will be able to connect to the right network with Amadeus’ support to test, validate and pilot new business models with Amadeus customers and industry players.
  • Funding: Amadeus will help startups to connect to investors and venture capital around the world. Globally, Amadeus also has a dedicated Amadeus Venture Fund which offers early stage minority investments in startups.

Simon Akeroyd, Amadeus’ vice president, corporate strategy and business development, said: “Amadeus Next is not a short-term project or a one-off investment, it’s a long-term partnership and commitment to create a collaborative travel tech startup community in Asia-Pacific. To truly shape the future of travel, we need to work together, across the industry, and with travel players big and small, to create a collaborative ecosystem with the traveller at the centre.”

Muslim-friendly hotel portal arrives in Indonesia

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INDONESIA’s Archipelago International has registered more than 60 of its hotels with online hotel reference tool Salam Standard to better serve Muslim travellers.

Among them, 31 are classed as Bronze Standard, meaning they provide in-room Kiblat signs, Muslim prayer carpets and a Quran on request, while 21 hotels meet the Silver Standard requirements, meaning they offer information on Halal restaurants in the vicinity, with no-alcohol protocols in the hotel room mini-bars.

Additionally, 16 of Archipelago’s hotels meet the Gold Standard, meaning they offer the most accommodating options for Muslims, including serving Halal food within the hotel, certified by a recognised Halal certification body.

Tenaiya Brookfield, vice president of sales and marketing at Archipelago International, said: “Indonesia has the highest Muslim population in the world, making them also our largest market.

“We understand it can be cumbersome for travellers to hunt and filter through information to find the best hotel for them (while meeting) their religious needs. We hope this new standard will help to make the search easier.”

Jeju Air on post-IPO expansion drive

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FOLLOWING Jeju Air’s announcement of its IPO earlier this month, the South Korean LCC is now aiming to expand its current fleet of 22 to 34 by 2018.

Speaking to TTG Asia e-Daily on the sidelines of CAPA Aviation Asia Summit 2015, Hyuk Park, head of planning at Jeju Air, said: “We have raised 105 billion Korean won (US$91.6 million) from the IPO and we intend to use this to take advantage of the increasing number of Chinese travellers visiting South Korea.”

Jeju Air currently plies 20 international routes, five domestic routes and operates more than 140 flights a day. According to Park, while the carrier has touched down in over 30 Chinese cities, a majority are charters due to the traffic rights limitations in China.

“Approximately 15 per cent of our revenue currently comes from the Chinese market and we hope to continue growing it because of the potential there,” he elaborated.

Flight bookings plunge as Brussels go into lockdown

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LATEST figures by ForwardKeys show a 159 per cent drop in net flight bookings to Brussels since a lockdown came into force following the Paris attacks.

“If bookings are 100 per cent down, that indicates that no net bookings were made. 159 per cent down means that in addition to no bookings being made, there were cancellations equal to 59 per cent of the number of bookings made on the equivalent day last year,” explained Olivier Jager, co-founder and CEO of ForwardKeys.

While every source market has seen net cancellations since the lockdown, the UK, Italy and Austria are the most affected with a drop of 191 per cent, 206.5 per cent and 236 per cent respectively.

By segment, business travel is more affected with bookings 195 per cent down as compared to 106 per cent down for leisure travel.

Sabre to acquire Trust Group

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SABRE has entered into an agreement to acquire the Trust Group of Companies – a central reservations, revenue management and hotel marketing provider – from global investment firm Battery Ventures for approximately US$154 million.

Sabre will also gain Trust International, InnLink and Nexus with the acquisition.

“The technology needs of the hospitality industry are evolving at a rapid pace. Hoteliers want a global technology provider that anticipates their needs and delivers broad, integrated solutions, including data and analytics, retailing and guest engagement,” said Alex Alt, president of Sabre Hospitality Solutions in a statement.

“By bringing together Sabre and the Trust Group, we will immediately expand our capabilities and increase the pace of innovation we deliver to the industry.”

The acquisition is still subject to regulatory approvals, but is expected to finalise in early-2016. Until then, both companies will continue to operate independently.

Lufthansa offers agents direct group bookings

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LUFTHANSA has unveiled a new online portal where registered IATA travel agencies can directly and independently arrange group bookings of at least 10 people.

The portal is available in 14 languages and allows agents to find flights, request availability, prices, and book with instant confirmation, as well as change and manage existing bookings.

Formerly, groups could only book flights via an online application form or by email enquiry to Lufthansa.

The new portal will be available in all retail markets for over 12,000 agencies by end-2015. A one-time registration at www.lh-bookagroup.com is also required.

Agents welcome AirAsia’s KL-New Delhi route

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AGENTS in Malaysia expressed delight that AirAsia X will recommence four-weekly flights from Kuala Lumpur to New Delhi from February 3, 2016, saying the increased capacity will help them better develop packages.

AirAsia X had suspended the route four years ago in order to improve operating core efficiencies and consolidate its network.

The announcement is also timely as Malaysia Airlines has halved the frequency on its twice-daily Kuala Lumpur-New Delhi route on September 1.

Arokia Das, senior manager at Luxury Tours Malaysia, said: “It will be easier to promote Malaysia as a mono destination and not in combination with Singapore. Currently, many are flying to Singapore before taking a connecting flight to Kuala Lumpur as this is a more affordable route compared to taking direct flights to Kuala Lumpur.”

“The extra capacity is also welcomed especially during the peak Indian travel season during the summer and winter school holidays,” added Das.

Another agent, Nanda Kumar, managing director of Hidden Asia Travel & Tours, said the low fares and promotional offers by the LCC will help stimulate outbound travel to New Delhi and the golden triangle packages of Delhi-Agra-Jaipur, especially during the school holiday period.

Flight Centre plans massive Singapore expansion

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FLIGHT Centre is going full swing with its expansion plans in Singapore, revealing that it hopes to grow from the current three to 10 or 12 physical stores within the city-state in the next five years.

 

“Typically, we would open at least a store a year, sometimes two a year,” said Suyin Lee, managing director of Flight Centre Travel Group, adding that they are looking at a space at The South Beach, as well as scouting for locations at Holland Village and Jurong East.

Despite being in a digital age, brick and mortar establishments are still a big part of the agency’s awareness and service strategies. “Physical stores take up a fair bit of investment, but it is important for our customers to know that we exist and to have that assurance that they can see someone if they need to,” said Lee.

“OTAs bring new challenges in terms of price competitiveness, but at the end of the day, our customers can still book online for point to point fares on our website, and if they have more complex itineraries or if they want to talk to a real person to ask for advice, we offer that and nothing beats face-to-face interaction.”

Lee explained that a greater push into the leisure market here is also expected as a result of opening more retail outlets.

“When Flight Centre first came to Singapore, it was 100 per cent corporate travel. That was how we entered the market. It was only in 2011 when we opened our first physical store, and now, leisure takes up about 25 per cent of our total travel revenue,” she said.

A fresh take on a popular island

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While Jeju is well-established as a honeymoon destination with its charming beaches and scenery, there will be something fresh for the island to shout about with the upcoming Resorts World Jeju (RWJ), which broke ground in February this year.

Slated to open progressively from 2017, the integrated resort is a US$1.8 billion development which will occupy 2.5 million square metres of land, and is said to be the largest on the island.

Comprising a casino, a theme park, a water park, retail and food complexes, hotels and a spa, RWJ is a joint project between Chinese developer Landing International Development and Genting Singapore. The resort, which is expected to be completed by 2019, will be five times bigger than its Singapore counterpart.

Welcoming this project at its groundbreaking ceremony, Jeju governor Won Hee Ryong, said: “We are confident that this resort will further strengthen Jeju island’s reputation as a holiday paradise.”

RWJ will house Jeju’s largest family theme park offering more than 20 rides and attractions in seven different zones themed after myths and legends from all over the world. The integrated resort will also boast the island’s largest adventure waterpark. Its premium hotels will have more than 2,000 rooms and luxury villas, as well as the island’s first six-star hotel.

Lim Kok Thay, Genting Singapore’s executive chairman, said: “RWJ will be a game changer in Jeju. We believe it can help Jeju attain its goal of surpassing 15 million tourists by 2018.”

According to the latest statistics from the Jeju Convention and Visitors Bureau (JCVB), 12 million people visited the island last year, a year-on-year increase of 13 per cent.

Dooyoun Hwang, president of US Travel in Seoul, said: “There will definitely be new interest in Jeju with this resort, especially for families who enjoy theme parks. It will be a big new thing for us to sell when it is ready.”

Likewise, Jane Tour & DMC’s team manager, Jay Lee, said: “This will be an attractive offering we can promote in addition to all the island offerings Jeju provides. It is something very different that will add variety to our attractions in Jeju.”

However, president of Holiday Planners, Daehong Kim, adopts a more cautious stance. He said: “Jeju island is famous for its natural attractions and its priority on ecotourism. By having a man-made attraction, it will be useful for tourism, but it will be against the policy of presenting Jeju as a clean and natural island.”

Meanwhile, with its offering of world-class facilities and attractions, RWJ looks set to grow its proportion of foreign visitors. Of the 12 million tourists that visited the island last year, 8.9 million were domestic visitors (74 per cent) while 2.8 million were Chinese, a market which grew 55 per cent from 2013.

While Jeju is popular with the Chinese market, JCVB’s marketing director Cho Jin Hun said there is rising interest from South-east Asia too, especially from Indonesia and Vietnam. The destination last year recorded 36,850 visitors (+62 per cent year-on-year) from Indonesia and 32,000 (+76 per cent) from Vietnam.

The appeal of Korea drama could be a reason driving these “rapidly growing” markets, said Cho. To raise greater awareness about Jeju’s offerings, the CVB intends to participate in more international exhibitions, and may organise fam trips.

This article was first published in TTG Asia, November 13, 2015 issue, on page 20. To read more, please view our digital edition or click here to subscribe

Be rewarded for meeting at JW Marriott Hotel Bangkok

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Executive room view

JW MARRIOT Hotel Bangkok is offering a meetings package that comes with discounts on spa treatments and two perks that will enhance the delegate experience.

The Meetings More Rewarded package is priced at 4,400 baht (US$123) for single occupancy in a Deluxe room and 4,900 baht for double, and includes breakfast at Marriott Café and a 25 per cent discount off spa treatments at the JW’s Health Club and Spa. Rates are subjected to a 10 per cent service charge and seven per cent VAT, and advance bookings for spa treatments are required.

Guests can also pick two of the following perks: three per cent rebate on total revenue charged to master account; complimentary shoulder massage during one coffee break at the meeting foyer; a one-hour open bar; one round trip airport-hotel limousine transfer; two rooms upgrade to the next available category; and a full-day meeting package at the rate of 1,400 baht per person (excluding taxes), for up to 30 pax.

Terms and conditions apply.

Email sales.jwmarriottbkk@marriotthotels.com to book.