TTG Asia
Asia/Singapore Tuesday, 5th May 2026
Page 1918

KidZania Singapore takes off with Qatar Airways

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Qatar plane at the entrance of Kidzania Singapore

KIDZANIA Singapore, an interactive indoor edutainment centre built around realistic role-playing activities, is scheduled to open this April at Palawan Beach on Sentosa Island.

In a press conference yesterday, Qatar Airways, KidZania’s latest industry partner, revealed its life-size decommissioned Boeing 737 measuring over 25 metres in length with a wingspan of 28 metres.

Qatar plane at the entrance of Kidzania Singapore

Qatar Airways group CEO, Akbar Al Bakar, said: “We are delighted to be here, to showcase our brand and be part of the growth of the vision of our kids. We are here to help KidZania educate children, especially in the field of aviation. The brand of Qatar present in the backyard of Singapore Airlines is also very important for us.”

He added: “Aviation is where the future lies, and it is a very important tool in developing tourism. Singapore’s economy is dependent on tourism and on business, and aviation is a contributor. We want to educate children to think about a future in aviation.”

This is Qatar Airways’ second KidZania partnership and there are plans afoot to announce a third KidZania partnership in the very near future.

Visitors entering KidZania Singapore will be greeted at the Qatar Airways-branded airport terminal, complete with check-in desks and personnel dressed in the carrier’s uniforms.

Aspiring pilots at KidZania Singapore can experience flying two of Qatar Airways’ aircraft – the 787 Dreamliner and the A380 superjumbo – with the help of state-of-the-art flight simulators. Kids can also roleplay as cabin crew and learn how to ensure the safety and comfort of their passengers onboard.

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On how different KidZania Singapore is compared to the other 22 KidZanias around the world, William Edwards, CEO of Attractions – Themed Attractions Resorts & Hotels, said: “This particular plane that we have at the airport entrance to KidZania Singapore is the first full-wing fuselage plane that is featured (in a KidZania facility).”

But it’s not just for kids. Tunku Dato’ Ahmad Burhanuddin, group managing director and CEO of Themed Attractions Resorts & Hotels, said: “Parents will be allowed into the flight simulator area as well, and be able to experience it as a passenger.”

When asked why Qatar Airways was chosen as a partner instead of Singapore’s flag carrier Singapore Airlines, Leong Yue Weng, general manager of KidZania Singapore, said: “As Singapore is an international air hub, KidZania Singapore sought to approach various airlines, including the local carriers, to explore possible partnership opportunities during the discussion stage.

“It reached a mutual agreement with Qatar Airways and is looking forward to jointly presenting an edutainment aviation experience for children when KidZania Singapore opens.”

More accidents, fewer fatalities in aviation last year

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DATA from IATA has revealed that there were more commercial jet accidents in 2015 compared to the year before, but resulted in far fewer passenger fatalities.

The global jet accident rate (measured in hull losses per 1 million flights) stood at 0.32, which equates to one major accident for every 3.1 million flights, a rise from 2014’s rate of 0.27, or approximately one major accident for every 4 million flights.

However, while 2014 saw a staggering 641 passenger fatalities, the number dropped to 136 last year, if only taking accidents into account. If including the tragic loss of Germanwings 9525 and Metrojet 9268, which were caused by deliberate pilot suicide and a suspected act of terror respectively, the number of passenger deaths last year stands at 510.

In total, there were four fatal aircraft accidents in 2015 versus 12 in 2014.

Sorted by operator regions, only north America saw a decline in safety performance last year when compared to the respective five-year rates between 2010 and 2014, with 0.32 accidents versus 0.13.

North Asia experienced zero accidents in 2015, while Asia-Pacific saw 0.21 incidents last year compared to its five-year rate of 0.56.

Delta Air Lines makes several new appointments

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WITH effect from May 2, 2016, Richard H. Anderson will be retiring as CEO of Delta Air Lines, to be succeeded by Delta’s current president, Ed Bastian. Executive vice president Glen Hauenstein will take over Bastian’s role.

Anderson will then become the new executive chairman of Delta’s board of directors and current Delta director Frank Blake will be appointed the new lead director. Meanwhile, Dan Carp will step down as non-executive chairman while remaining on the board.

Effective immediately, Gil West is promoted to senior executive vice president and chief operating officer while Steve Sear will be the board’s new president international and executive vice president for global sales where he will lead the Atlantic, Asia-Pacific, and Latin America organisations in addition to global sales.

Apricot Hotel appoints new hotel manager

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HANOI’s five-star Apricot Hotel has appointed Phuong Nam Nguyen as its new hotel manager.

Nguyen, with two decades of experience in hospitality management and guest relations, first started her hospitality career as a guest relations officer at the Guoman Hotel Hanoi before joining Nikko Hotel as its board of directors’ assistant manager.

She was most recently Prestige Hotel Hanoi’s general manager for almost five years and previously worked at Sunway Hotel in Hanoi from 1999 to 2010, holding several roles.

Nok Air’s flights cancelled after pilots strike

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NINE Nok Air flights were cancelled on Sunday after pilots went on strike over the airline’s raising of auditing standards.

The pilots reportedly went on strike to express discontent over being unable to meet the new audit criteria adopted by the airline to meet the IATA Operation Safety Audit.

The airline said it would compensate passengers in line with the Department of Civil Aviation regulations.

Oman to showcase mighty masterplan at ATM

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OMAN will be showcasing its US$35 billion tourism masterplan at this year’s Arabian Travel Market (ATM) as the sultanate expects more growth in the years ahead.

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According to Oman Airports Management Company, Oman’s airports in Muscat and Salalah recorded an 18 per cent rise in passenger numbers in 2015, surpassing the 10 million passenger mark for the first time in its operational history, while Salalah Airport also saw a rise in traffic by 22 per cent to reach more than one million passengers.

Oman saw inbound tourism numbers rise by an average of 7.4 per cent per annum in the decade 2005-14, and targets 1.4 million international tourism arrivals by 2019, up from 1.1 million in 2015.

Oman Ministry of Tourism forecasted hotel room capacity to expand at an annual growth rate of 5.3 per cent over the next three to four years and make up 10 per cent of the GDP by 2020.

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Nadege Noblet-Segers, exhibition manager, ATM

“Oman’s tourism strategy for 2015 through to 2040 has an investment value of US$35 billion and the country is working hard to increase its global appeal with exciting initiatives such as the launch of an e-visa system by Royal Oman Police in February last year,” said Nadege Noblet-Segers, ATM’s exhibition manager.

Oman Air is also working to draw tourists to Oman by improving the city’s accessibility, for example, by launching a new route to Dhaka and enhancing the passenger capacity of flights to Frankfurt, Colombo, Tehran and Dammam.

ATM will be held in Dubai from February 25 to 28.

 

Travel Revolution expects to sustain interest

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ORGANISERS of Travel Revolution expect to sustain visitor numbers this year despite “gruelling” economic conditions.

The fair was inaugurated by the Singapore Outbound Travel Agents Association (SOTAA) in April last year after discontentment with the NATAS Travel Fair.

Said Kay Swee Pin, president of SOTAA: “(Offering the best value for money) is our top priority as 2016 is expectedly a gruelling year for businesses and consumers due to the global economic malaise.”

“That said, we are hopeful of pulling in about 76,000 visitors, which is the same count as the inaugural Travel Revolution,” she added.

Taking place from February 26 to 28 at Singapore’s Marina Bay Sands, the travel fair will feature a new addition of food kiosks offering popular treats from six countries.

Daily draws will be conducted every two hours starting from 13.00 to the last draw at 21.00 while the grand draw will take place on the last day at 21.30, with prizes including flights to Canberra, Bhutan, Europe and the prize-winner’s choice of destination on Singapore Airlines, DrukAir, Oman Air and Etihad Airways respectively. Cruise and tour packages as well as a stay at Maldives Makundu Island will also be given away.

Visitors can also expect attractive deals offered by travel agencies, including free flights, stays and land tours; one-for-one deals; 50 per cent discount for second traveller; and value-added or upgrade bonuses.

This year, NTOs from Australia, Indonesia, Japan, Macau, New Zealand, Sabah and Thailand will be present. Visitors can enjoy activities that showcase the respective countries, such as complimentary Thai massage and Indonesian refreshments.

‘No confusion between M Social and Studio M’

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Paul James, senior vice president, global marketing and branding, Millennium Hotels & Resorts

MILLENNIUM Hotels & Resorts (MHR), which will be unveiling its first M Social hotel in Singapore end April or early May, said there won’t be any confusion between the brand and its Studio M Singapore hotel.

Taxi drivers may disagree.

Both are located in the Robertson Quay area, are designer hotels – M Social is by Philippe Starck, while Studio M is by Pierro Lissoni – and both seek to cater to the contemporary traveller.

But MHR senior vice president global marketing and branding, Paul James, said it’s “an evolution of communication”. Said James: “M Social is not ‘studio’, which is much more in the select service market.”

Opened in 2010, Studio M is Singapore’s first all-lofts hotel with 360 rooms of around 22m2 in size. It describes itself in its website as a “distinctive four-star hotel” where “style and functionality are key”. Its ARR is reportedly around S$160 (US$114).

Six years and one Studio M later, the company’s chairman, Kwek Leng Beng, is now attempting to reinvent the four-star space again with M Social, a development with 100 loft-style rooms and 200 standard rooms, average room size of 20m2, 90 of them residences.

Although there isn’t a shortage of players now in Asia jostling for this space – CitizenM, Radisson Red, Canopy by Hilton, etc – James believes who’ll win in the end is who is most able to fuse the right blend of technology with service, design with comfort and convenience, and who is most able to provide genuine social spaces that enable a generation that likes to be alone together feel truly belonged.

“There are already brands like that but we are doing it from the perspective of being 30 years in the business, and the one thing we do well is blend technology and soft-touch,” he said.

James added that a “hero designer” like Philippe Starck would help with his insights to regenerate the space and the first M Social in Singapore was a testbed to expand the brand elsewhere and in Singapore either through new-builds or conversions.

Rates at M Social are expected to be well above S$200 for a start, said James. His base market, one-fifth, would be staycations due to its riverfront location. The rest would comprise a high percentage of leisure business and some corporate travel.

The closeness of the names may accelerate the company’s move to rebrand Studio M. JLL Hotels has reportedly been engaged to review international hotel chains to manage Studio M as well as the group’s luxury property which opened last year, South Beach. This also comes as Singapore’s hotel market braces for a tougher year, with arrivals softening and room stock growing by 6.4 per cent this year on top of last year’s 7.2 per cent.

Thailand studies a Plan C after Krabi airport blackout

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AUTHORITIES in Thailand are examining the back-up systems for power supply at all airports in Thailand after a blackout at Krabi airport.

The six-hour outage on Wednesday saw customs officers working by candlelight and logging some 3,000 tourist arrivals by hand as computers were not working after the back-up power system failed.

“We just look for the whole back-up system,” Chula Sukmanop, director-general of the Department of Airports, told TTG Asia, adding that this would be for all the airports in Thailand, not just Krabi.

This might see the organisation’s manual extended to cover contingencies such as the back-up system failing, he added.

“We have a Plan B but in this case we maybe have to have a Plan C,” Sukmanop told TTG Asia.

The outage was unlikely to affect Thailand’s plans to end its ICAO red flag status, he added. Thailand was red-flagged by the UN agency and Bangkok plan to invite ICAO inspectors next year to have the flag withdrawn.

Said Dr Sukmanop: “This was not a safety measure; it is about an airport.”

The outage was unlikely to have seen a breach in Thailand’s security and let blacklisted individuals sneak back in.

Of the planes arriving at Krabi while the computer system was down, “the majority are charter flights and organised by travel agents so the risk is less than usual…that’s why they were let in,” he added.

Local news reports also added that immigration bureau officers had checked written records with the rebooted computer and found no blacklisted individuals.

Thailand recently moved to blacklist long overstayers. Those who turn themselves in to the authorities after more than 90 days without a visa cannot return to Thailand for a year but those who are arrested for overstaying less than a year face a five-year ban.

Hard Rock and roll in Asia

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THE brand is more known for its cafes, but that is set to change as Hard Rock goes on a roll to have 100 hotels, opened or signed, globally by 2020.

To-date, Hard Rock has 22 hotels in operation globally, including its casinos in the US, and 18 hotels in the pipeline. In contrast, there are some 160 cafes worldwide.

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Marco Roca, executive vice president and chief development officer, Hard Rock

Hard Rock’s executive vice president and chief development officer, Marco Roca, said of the 60 hotels left to be signed, roughly 50 per cent would be in the US and 25 per cent in Asia and 25 per cent in the Middle East and Europe. The chain recently hired a senior vice president hotel development (Asia and India), Leong Wy Joon, to look at expansion in key resorts and key global cities in the region such as Hong Kong, Tokyo, Beijing and Shanghai.

There are just five Hard Rock hotels in Asia now, but already, the chain has debuted in India with the newly-opened Hard Rock in Goa and will soon debut in China with a property in Shenzhen, to be followed by another in Haikou.

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Most of its 22 hotels in operation today are franchised, although it manages all of its casino hotels in the US. “Of the 18 signed agreements, 12 are managed, six franchised, so as we grow there is a preference to manage,” Roca said.

Asked why Hard Rock is still a relevant brand today, Roca said: “Music will always be relevant. We consider ourselves a lifestyle hotel, but we didn’t go out to create a brand to fit a ‘lifestyle’ niche. We are all about the music, and we create our hotels around music. We are the largest curator of musical memorabilia, with 80,000 original pieces in our collection, and they cut across generations, genres and cultures of music. We don’t only have Beatles guitars or Michael Jackson’s jacket, but an entire collection, from Shakira to Asian artistes now. We’re a music museum with rooms and we appeal to people from eight years old to 80. Who does not love music; it is the international language of love.”

– Read the View from the Top with Marco Roca, TTG Asia, March 4 issue