TTG Asia
Asia/Singapore Saturday, 25th April 2026
Page 1901

Noku Kyoto

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AT the busiest times of the year – cherry blossom season and during the Gion festival – it is virtually impossible to get a hotel room in Japan’s ancient capital of Kyoto. The opening of the Noku Kyoto helps alleviate that shortage, and it does so in style.

Location The old adage ‘location, location, location’ holds true in Kyoto, even though it is a relatively compact and easily navigable city. Noku is located directly opposite the expansive grounds of the Kyoto Imperial Palace – a must-see for any visitor to the city – and a short stroll from Nijo Castle, the Kamo River and the bustling Teramachi shopping arcade.

Other sights – the golden pavilion of Kinkaku-ji, Kiyomizu-dera and countless others – are a little more distant, but a bus stop is close to the front of the hotel while the building sits atop Marutamachi Station, just four subway stops from Kyoto Station and the bullet train links to Tokyo and Osaka.

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Rooms The rooms are light and airy, with contemporary pale wood interiors and artistic touches, such as the colourful bed headboards that incorporate traditional motifs that include fans, leaves or the needles of the red pine tree. The sense of space is enhanced in the premium rooms by a day bed alongside the window, many of which look out across the grounds of the palace.

In truth, Kyoto has been crying out for a boutique hotel that combines all the five-star amenities of the big brands with the intimacy and attention to service that marks out a traditional ryokan property. Noku fills this niche and guests are certain to like the combination of sleek, modern lines in the designs of the rooms and public areas with the traditional touches that are dotted throughout the property.

Facilities An important part of what the hotel aims to do, says Teo Hong Yeow, managing director of owner Roxy-Pacific Holdings, is to bring together guests with the people who live in the immediate vicinity of the property. Each room has a map of the surrounding streets, with restaurants, cafes and bars marked, along with traditional workshops making and selling everything from incense to handmade rope, lacquerware, sake and tea. That’s a nice touch.

F&B The basement level restaurant is clearly making the most of its Kyoto heritage, with locally grown vegetables used in the shabu-shabu and tempura dishes. The nine-course dinner menu – served in exquisitely prepared portions in a tatami mat room with sliding paper doors – also includes rice steamed in an earthenware pot, steak from locally-raised cow and beef wrapped in paper and fried.

The hotel also invites the master brewers from the Kizakura sake house to lead regular sake appreciation sessions. If you get the chance, sample the Junmai Daiginjo. Noku also has a close partnership with Maeda’s Coffee, a Kyoto institution that operates the ground floor cafe.

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Service All too often, particularly in Japan, staff are too distant, too proper and too subservient. That’s apparently how Japanese hotel guests like their staff, but I do prefer a relaxed and genuine smile from the front desk, which I get here at the Noku.

Verdict Noku Roxy manages to successfully bring together the key elements of location, striking design and fine cuisine, adding to that the desire to gel well with the local community. It will be very hard to surpass this combination of features in this city.

Name Noku Kyoto
Rates House category rooms start at 28,384 yen (US$252) and rise to 33,264 yen in high season. Premium luxury rooms start at 33,264 yen in low season, rising up to 47,520 yen
Contact details 205-1 Okura-cho, Karasuma-dori, Nakagyo-ku, Kyoto 604-0861. Tel. +81 75 211 0222
Website https://www.nokuroxy.com

ITB China to debut in Shanghai next year

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The city of Shanghai will host ITB China from May 2017

AGREEMENTS are being signed today for the birth of another ITB offshoot, an annual ITB China to be held in Shanghai in May from next year onwards.

At press time full details are not yet available but the China show is expected to be under the charge of Messe Berlin Singapore, which has been organising ITB Asia in Singapore since 2008.

An official press release dated yesterday only had the following details buried in the ninth paragraph: “Starting in May 2017, ITB China will take place annually in the pulsating mega city of Shanghai. The world’s leading travel trade show will provide China’s fast-growing travel market with its own platform, which is the combined product of strong partners. Corresponding agreements will be signed on March 9, day one of ITB Berlin.”

TTG Asia also understands that PATA is in discussion with Messe Berlin Singapore for a possible co-operation on the show, given the association’s strong ties and involvement in China’s tourism industry.

At press time, Singapore Tourism Board’s CEO Lionel Yeo did not respond to an email query on any likely impact ITB China might have on ITB Asia in Singapore.

Meanwhile, Messe Berlin said travel technology companies from China were well represented at this year’s show. A number of Chinese online services providers, including Baidu, newcomer Tuniu, Marco Polo Travel and hotel consolidator Shenzen Dida Travel are at the show.

As well, more and more Chinese companies are having independent stands in Hall 26, where China is, including for the first time China Southern Airlines and several Asian tour operators. ITB Berlin is organising an ITB Chinese Night, a networking event.

See the latest update on this story here.

Starwood expands, debuts St Regis in Malaysia

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Artist rendering of St Regis Langkawi

STARWOOD Hotels & Resorts will add nine new hotels to its portfolio in Malaysia over the next four years, translating to an additional 2,406 keys in the country.

The St Regis brand will make its debut in Malaysia this year with the opening of two luxury properties, The St Regis Langkawi, opening in April, followed by The St Regis Kuala Lumpur in June.

Arokia Das, senior manager at Luxury Tours Malaysia, thinks this will attract high-end travellers. “Nothing states luxury as St Regis does and it is well known for its service and hardware. The brand will make it easier to attract luxury travellers to Malaysia.”

The 208-room St Regis Kuala Lumpur is looking at a 60:40 ratio of FITs and groups/corporates to fills its rooms, said Christopher Chung, regional director sales & marketing, South-east Asia.

Meanwhile, Starwood’s Le Meridien Putrajaya is scheduled to open in June, featuring 350 guestrooms and a combined function space of 3,800m2 made up of 16 flexible meeting rooms.

Hotels scheduled to open next year include W Kuala Lumpur in March; Sheraton Petaling Jaya Hotel in July; and The Westin Desaru Resort in December.

Japan’s Niseko Village to get slew of upgrades

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NISEKO Village, YTL Hotels’ integrated all-season ski resort located in Hokkaido, is undergoing major upgrading works to include two new modern ski lifts, a 1.2km ski run and improved connectivity within the premises by December.

The Village Express will be an 830m long high-speed detachable lift. This will be the first gondola and chair mixed lift in Japan, comprising six-seater chairs and eight-seater gondolas on the same line.

The other new lift at the resort is the Upper Village Gondola, a pulsed gondola that stretches 300m. It will allow guests from Kasara Niseko Village Townhouse and The Green Leaf Niseko Village properties to access a beginner ski area on the mountainside that will also undergo enhancements in time for the 2016/17 winter season.

Guests also get greater access to shopping, entertainment and dining outlets via Village Express’ new mid-point station, which the Upper Village Gondola will also connect to through the top station of the Village Express route.

From the top station down to the base, a completely new 1.2km ski run will be created. The course will start midway down the existing Shaky Knees course with a turn to the skiers’ right, running from The Green Leaf Niseko Village and Kasara Niseko Village Townhouse down the fall line of the mountain.

It continues alongside the central village retail and dining area, traversing a ski-over bridge across the road that accesses Hilton Niseko Village with no impact to the current road system.

As well, two magic carpet surface lifts will be constructed between the Village Express lift base and the Niseko Kids beginners area to create a learning area for new skiers.

The new lift infrastructure will run throughout the year. From 2017 onwards, Pure, a nature and adventure park, will be open to guests during the summer period.

Asia keeps faith in German market despite booking shortfalls

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Bailey: Shift to online?

ASIAN players are hopeful of a strong German market this year despite summer bookings at travel agencies in Germany in January – traditionally the strongest month for summer bookings – showing a sea of red.

GfK, which analyses some 340,000 bookings made at 1,200 travel agencies, shows a 12 per cent YOY fall in sales in January, wiping out 260 million euros of revenue for tour operators and travel agents. The drop followed an eight per cent fall in December. Summer 2016 sales are around 8.6 per cent behind last year’s cumulative total.

Asian sellers interviewed however suggest that the region is holding up as a destination. For some, GfK’s data also points to a shift – or the start of one – by German travellers to book online than using the traditional tour operating booking system.

Centara Hotels & Resorts’ COO, Chris Bailey, said: “Germany is a mature market to a destination like Thailand, so it is quite feasible that with the right communications and inducements, customers are booking online, thus the decline.

“As I view various data, all suggest that German outbound is actually set to grow, although small, from 1.5 to four per cent. The point here is it’s growing, so the question is: does the traditional travel sector in Germany still deliver what the customer wants to buy, in terms of product, flexibility, price and speed to market?

“Many European markets have changed, just look at Scandinavia, where the majority of customers are now booking online through one channel or another.”

Centara is seeing a five per cent rise in German bookings YTD. Tourism Authority of Thailand also shows a 7.14 per cent rise in German arrivals in January, over January 2015, to 86,428.

“That communicates that business is still out there but certainly the market has become much more late-booking as customers are prepared to wait for the best deal. The introduction of low-cost longhaul Eurowings and aggressive online air deals, also fuel a different booking mechanism,” added Bailey.

AccorHotels Asia-Pacific’s chief marketing & distribution officer Graham Wilson said terror attacks in Bangkok and Paris last year might have dampened bookings during December and January.

“Our key German market hotels in Thailand, Australia and Bali actually saw some increase in December and January,” said Wilson. “This is backed by figures from the Indonesian Ministry of Tourism showing German arrivals into Bali were up 14.11 per cent last year, including a stronger December, and Tourism Australia figures showing German arrivals into Australia were up 1.7 per cent in 2015.

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Wilson: Confidence will return

“Last year was an extraordinary year for travel to Thailand because most of the main operators had hedged a good rate on the baht to the euro, which gave them a competitive edge when the baht dropped. While the slump in the euro has dampened market sentiment, Asia still represents great value for German and European travellers.”

“There is a lot of change in Germany at the moment which may be impacting travel sentiment but we believe confidence will return through the year.”

Judy Lum, senior vice president sales & marketing of Tour East Group, did see a slowdown in Germany/Swiss markets by 3Q and 4Q2015 after a slight improvement at the start of last year, which for Tour East was offsetted by a spike in UK arrivals.

“While Germans are known to value their holidays, issues of an unstable euro, several unstable European economies still, the threat of terror attacks and then the Zika pandemic are just too much to ignore. Nevertheless, we are optimistic of the European market overall and are confident of a slight improvement at the close of the 2015/16 season.”

Mactan-Cebu airport plans to capture more markets

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MACTAN-CEBU International Airport (MCIA) is rapidly increasing the number of flights into Cebu, and is currently in talks with Jetstar and Turkish Airlines to launch routes to Australia and Europe.

Four international services will start linking to Cebu this month: Philippine Airlines’ nonstop flights to Los Angeles; Emirates from Dubai via Clark; Eva Air from Taiwan; and Xiamen Airlines from Xiamen.

Qatar Airways will also return to Cebu within the year, said MCIA’s CEO Andrew Harrison.

He pointed out that with South Korea being Cebu tourism’s “key dependency”, there is a need for Cebu to diversify by targeting other markets, including Europe, Australia and mainland China.

“We want (to capture the European market) because they (tend to) stay longer – about 10 nights compared to four nights from Asians. Australians, in addition, have the propensity to travel to beach destinations,” said Harrison.

“Also, with the majority of tourists to the Maldives being mainland Chinese, we want them to know that (Cebu is a more affordable destination) that they do not have to travel as far to get to.”

Greater connectivity to MCIA would ease the congestion in Manila’s international airport and also serve the “latent demand” for travel to Visayas and Mindanao, he added.

But he reminded that there needs to be demand for the destination before airlines would fly there, which is why MCIA is partnering with the Philippine Department of Tourism and the travel trade to promote the destination by going on roadshows and trade shows.

Khiri Group rebrands as Yaana Ventures

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Willem Neimeijer, founder, Khiri Group

THAILAND-BASED Khiri Group is rebranding itself as Yaana Ventures as it moves to expand its other businesses while Khiri Travel retains its name and remains a vital DMC division.

Having roped in former Diethelm Travel CEO Richard Brouwer as CEO of Khiri Travel, founder of Khiri Group, Willem Neimeijer, has stepped up as chairman of Yaana Ventures and will be focusing on growing travel products that develop communities and the environment.

While the company is synonymous with the DMC-side of the business since Neimeijer founded it 22 years ago, less is known that it also operates GROUND, which arranges educational trips that develop communities, and the Anurak Community Lodge in Khao Sok, Thailand, and the Banteay Chhmar Tented Camp in Cambodia. As demand for authentic and meaningful travel products continue to rise, Neimeijer believes it’s time to expand GROUND and develop more lodges and tents.

Said Neimeijer: “At the core we are passionate about delivering authentic travel experiences. As a DMC, Khiri Travel has specialised in delivering this to tour operators but increasingly we find that we need to go further in the pursuit of this passion.

“For example, we co-founded and manage the Anurak Community Lodge simply because there was no property in the region that respects nature, the local community and delivers a good product at a reasonable price that we could use.

“We look for synergies in all our ventures, but are aware that each needs a separate, dedicated focus. In short, as entrepreneurs in the travel and hospitality sector, we have ambitions that required a new brand.”

On why the rebranding, which is done by QUO, is necessary, Neimeijer said: “First, it clarifies our aspirations in the travel and hospitality industry in Asia above and beyond the Khiri brand. Second, it frees Khiri Travel, with 22 years of experience, to focus on destination management. Third, Yaana gives space for each of its brands to take the lead and grow.”

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Logo of Yaana Ventures

Yaana in Sanskrit embodies ‘journey of discovery’ and ‘entrepreneurial explorers and experienced partners’.

“There is a pattern among our ventures: they are all in the tourism and hospitality sphere, all focused on Asia and all with a distinctive company culture,” said Neimeijer.

Meanwhile, new CEO of Khiri Travel Brouwer aims for quality growth in light of a changed marketplace that demands experiential travel. “We prefer to commit the next five years to strengthening the foundation that has made Khiri Travel what it stands for today.

“Enabling growth for the tour operator today means that the ground partner must ensure that travellers who are leaving their holiday destination have experienced that destination to the fullest. Those experiences are different for each client, therefore a rich variety in product is absolutely essential.

“In plain economic terms, that should bring us a 100 per cent gain over the next five years.”

New brand, growth plan for BCEC as it hits 20 years

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BRISBANE Convention & Exhibition Centre (BCEC) is celebrating its 20th anniversary with a brand rejuvenation and a strategic plan for growth.

BCEC general manager, Bob O’Keeffe, said the new brand is designed to shape a future BCEC.

Said O’Keeffe: “We see our 20th anniversary as a catalyst for change. We are taking this opportunity to look forward, to challenge the status quo.

“We intend to broaden our culture of innovation across all aspects of our operation, raising the bar even further working with our clients and partners, and taking our event delivery to the Next Level with a strong strategic plan for growth and enhancement.”

The new brand, along with fresh advertising materials, was developed over several months with Ogilvy Brisbane, exploring the competitive environment, locally and internationally, incorporating research and new marketing trends.

Managing director of Ogilvy Brisbane, Russ Vine, said: “While the venue is well established and runs like clockwork, it is not without edge (and) excitement.”

BCEC has a strong track record of hosting high calibre international and local events including the 2014 G20 Leaders Summit. It has hosted more than 17,000 events and 11 million visitors.

Vine pointed out that “Next Level is not always about being bigger or better – it means going beyond expectations and striving to make events a success. This might be Next Level service, cuisine, lighting or staging, and Next Level innovation, harnessing technology or simply thinking outside of the box”.

As part of the new branding, BCEC has also launched a new mobile friendly website.

Graeme Caplen, director of Entegy who re-built the BCEC website, said BCEC.com.au is fully mobile optimised and designed for visitors and clients who are on the go.

“(The) website will evolve with the centre as it delivers on its Next Level promise,” Caplen said.

Starwood to reward sustainable meetings adopters

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STARWOOD Asia Pacific Hotels & Resorts has rolled out a new meeting offer which dispenses 2,000 bonus Starpoints to meeting organisers who book its sustainable meeting packages with any participating hotels in the region.

As part of the programme, participating hotels offer a comprehensive range of options that are environmentally friendly and socially responsible, and that promise to enhance the customer experience. Steps taken towards this end include featuring locally sourced produce and sustainable seafood on the menu, doing away with table coverings or using reusable ones, and having having recycling bins in all meeting spaces.

Starwood vice-president, sales – Asia Pacific, Nichlas Maratos, said in a media release: “Starwood is committed to drive sustainability efforts and our Global Citizenship work is a great reflection of this.

“However we recognise that besides making sure that our internal operations and infrastructure are ecosystem friendly, our efforts should also include our customers and make it possible for them to actively participate in and be involved in this initiative.”

For environmentally conscious planners, the Meetings Impact Report (MIR) is offered free and assesses the environmental impact of individual events via indicators such as energy and water consumption, waste management and sustainable food choices. Once the MIR is calculated using the Hotel Carbon Measurement Initiative, meeting planners can offset the event’s carbon footprint with a list of donation opportunities through South Pole Carbon, Starwood’s global carbon-offset partner, that advance emission-reduction projects around the world.

The offer is exclusive for Starwood Preferred Guest and SPG Pro members, and is valid up to October 31 for arrivals by December 31, 2016. A minimum spend of US$10,000 is required.

Perth Convention Bureau gets funding support from opposition party

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WESTERN Australian Labor Party (WA Labor) will invest A$5 million (US$3.7 million) per annum in the Perth Convention Bureau (PCB) to boost the hospitality and tourism sectors’ ability to create jobs and diversify the economy.

WA Labor’s investment will mean a 62 per cent increase in funding compared to the cuts announced by the Liberal Government in the 2015-16 State Budget.

Tourism Council Western Australia estimates that the annual investment will create over 340 new jobs in the state and maintain a total of 1,260 jobs each year.

In 2014/2015, the business events market directly contributed A$112 million to the state economy and created over 900 jobs.

A joint media release by WA Labor and PCB states that the bureau regularly provides a return on investment more than two to three times its Sydney and Melbourne counterparts and operates on a much lower cost basis than competing bureaus.

Mark McGowan, WA Labor leader, said: “It makes smart economic sense to invest in organisations that have a high return on investment like the Perth Convention Bureau to create more local jobs for Western Australians.”

With more than 2,000 additional hotel rooms coming on line in the near future, WA Labor’s investment in PCB will grow the visitor numbers required to fill these rooms.