TTG Asia
Asia/Singapore Saturday, 10th January 2026
Page 189

Anthem Of The Seas arrives in Singapore

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Royal Caribbean’s Anthem of the Seas is finally in Singapore and has rolled out a line-up of vacations onboard to destinations across South-east Asia, including special sailings for Christmas and the New Year.

Anthem of the Seas brings to the table 30 holidays to choose from. For those seeking a short getaway, there are the three- to four-night trips to Malaysia and Thailand; or the five-night Spice of Southeast Asia vacation to destinations like Penang, Phuket, Phi Phi Islands and more.

Enjoy a range of sailings on the Anthem Of The Seas departing from Singapore

Those with more time to spare can join the eight-night Bali Adventure that takes travellers on a journey to Bali’s coastline, where they can visit iconic temples like Tanah Lot and Uluwatu, enjoy traditional Balinese dance performances and discover the cultural hub of Ubud.

Holidaymakers looking for an immersive journey to Vietnam and Thailand can enjoy a 10-night South-east Asia adventure, where they can explore Ho Chi Minh City’s History Museum, Vietnam’s Reunification Hall, Thailand’s Grand Palace and Wat Arun, or shop at the Ben Thanh Market in Vietnam.

For the festive sailings, there is the four-night Christmas getaway on December 24 to Penang and Phuket, as well as the five-night voyage departing on December 28, which will journey to cities across Malaysia and Thailand.

For more information, visit Royal Caribbean.

South Korea wants more travellers from Singapore to explore its south-east region

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KTO organised a fam trip for Singapore travel agents and media earlier this month to spotlight destinations beyond Busan
KTO organised a fam trip for Singapore travel agents and media earlier this month to spotlight destinations beyond Busan; photo by KTO

“Mono-searching” in travel procurement among consumers is obsolete, claims travel specialist

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In today’s digitally connected world, travellers are no longer confined to one source for inspiration, with Sarah Mathews, managing director of eTourism Frontiers, noting the end of the “mono-searching” era.

“The disruptors of discovery (are drawing us) away from mono-searching. For those of you who still reach out to your High Street travel agent, you’re one of the very few,” said Mathews during her speech at the PATA Destination Marketing Forum 2024 (PDMF) in Phetchaburi, Thailand.

Sarah Mathews emphasises the interconnected, non-linear nature of modern consumer journeys at the PDMF 2024 hosted at Dusit Thani Hua Hin on November 14; photo by PATA/PDMF

Mathews emphasised that platforms like Netflix, social media, and even gaming have become key sources of travel inspiration. “For some of us, the way we access travel information isn’t even through search anymore. It’s often from (indirect sources) – watching a Netflix programme, a cooking show, or engaging with social media,” she explained.

Such nonlinear discovery paths reflect how consumers have evolved into what she calls “digital omnivores”.

“We’re consuming content on multiple devices daily. This makes it harder to track users, but also broadens opportunities to reach audiences in unexpected places,” she noted.

AI has become central to this evolution. “AI-driven personalisation is everywhere – from Amazon recommendations to OTAs tailoring travel options,” said Mathews.

She urged destinations to leverage AI, warning that “destinations that don’t embrace AI to personalise experiences are already falling behind”.

However, Mathews reminded marketers that storytelling remains at the heart of destination marketing.

“It’s about the people, the culture, and the products. Technology is just a tool to share these stories,” she said, adding that video content is particularly crucial.

“The most time we spend online is on video. If you’re building an audience, focus on creating snackable, shareable video content,” she suggested.

Mathews also called for a shift from outdated success metrics, such as arrival numbers, to focusing on economic reinvestment. “You can’t champion sustainability while aiming for 10 million extra visitors annually,” she stated. Instead, she advocated for measuring economic output, empowering local ownership and ensuring economic benefit – especially in developing nations – as key to long-term sustainability.

This year’s PDMF spotlighted an immersive user-generated content contest, inviting participants to uncover content gems from the technical tours, highlighting the forum’s focus on innovative marketing strategies.

Airbus sees demand for 19,500 new aircraft in Asia-Pacific by 2043

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Travel loyalty programmes to prioritise personalised and flexible experiences in 2025

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According to a new report from Rocket Travel by Agoda, travel-based loyalty programmes continue to climb in popularity thanks to the sector’s ability to build loyalty through highly personalised customer experiences.

Rocket Travel by Agoda’s 2025 Trend Report reveals that the top five airline loyalty programmes alone saw a 7.75 per cent average growth in valuation from 2020 to 2023 while some travel loyalty programmes in the financial services sector have tripled in value since 2019.

The new report outlines how travel drives high levels of loyalty in commoditised marketplaces

“Unlike other industries, travel is something that people are emotionally invested in,” said Damien Pfirsch, head of Rocket Travel by Agoda, the strategic partnerships arm of Agoda. “By offering real-world experiences that customers really care about, it’s easier for brands to turn transactional relationships into long-term partnerships with their customers.”

While the report noted a dip in levels of customer satisfaction for many customer loyalty programmes post-Covid because of reductions in benefits, there was now an opportunity to reignite customer enthusiasm through more engaging online experiences. For brands using Rocket Travel by Agoda solutions, some partners have seen 40 per cent of loyalty users book more than once.

“Digital travel platforms are uniquely engineered to let customers design their own, highly personalised experience thanks to great search capabilities and a wide selection of destinations and accommodations – all at value-driven prices,” he said. “The technology is also highly customisable, so brands are able to offer their loyalty customers an enjoyable experience with all the look and feel of their main site.”

Other benefits include the ability to search based on distance to key points of interest, find refundable or flexible travel options, filters based on pricing data and localised languages. Meanwhile interactive tools proactively recommend options to the customer based on their preferences – like deep discounts for price-sensitive travel planners or options with high earning potential for points-hungry members – drive increased repeat rate and added long-term value from each customer.

“And these personalisation capabilities are only going to get stronger as the industry embraces AI,” Pfirsch noted.

The report highlighted that travel-based loyalty programmes tend to appeal to higher spending customers, presenting businesses with the opportunity to not only boost levels of customer engagement but also benefit from higher customer lifetime values.

Elsewhere the report explores how travel-based loyalty programmes offer partners the opportunity to tap into ancillary revenue streams.

“Travel loyalty programmes also offer businesses the flexibility to drive ancillary revenue through expansion into adjacent verticals such as hotels, car hire and ground transportation,” he shared. “For example, we worked closely with one of our partners to estimate that if they looked to offer trip insurance as an add on, they could boost incremental revenue by around US$1.2 million and the early results are indeed looking promising.”

Rocket Travel by Agoda leverages its extensive industry expertise to guide partners in crafting loyalty programmes that resonate with their audiences, build loyalty and support sustainable growth. With a clear focus on personalised and flexible offerings, brands can build lasting customer relationships and elevate their market presence in 2025 and beyond.

Viet the report here.

New hotels: The Standard, Singapore, Soul Boutique Hotel and more

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The Standard, Singapore

The Standard, Singapore, Singapore
The Standard, Singapore is situated just steps away from both the 150-year-old UNESCO Botanic Gardens and the Orchard Road shopping district.

Situated on Orange Grove Road, the property features 143 rooms across eight floors each with floor-to-ceiling windows, boasting views of the pool, and the lush greenery of the district.

For F&B, the hotel offers an Izakaya experience and an inventive cocktail programme, as well as a café serving an all-day menu.

Soul Boutique Hotel

Soul Boutique Hotel, Vietnam
Located just 15 minutes from Phu Quoc International Airport within the Marina Phu Quoc complex, Soul Boutique Hotel provides guests a choice of 58 beachfront rooms.

The hotel offers shared access to amenities with Sailing Club Phu Quoc, where guests can indulge in an array of activities or unwind by the beachfront.

Mandarin Bay Resort and Spa

Mandarin Bay Resort and Spa, the Philippines
Mandarin Bay Resort and Spa at Station 2 in Boracay has soft opened, featuring 365 guestrooms ranging from 38m² to 55m².

Most of its nine F&B outlets are already serving a variety of cuisines, and guests can enjoy a dip at the resort’s 220m² long pool.

Its Spa Village will soon open, followed by the convention centre.

Hotel Nikko Kaohsiung

Hotel Nikko Kaohsiung, Taiwan
The 260-key Hotel Nikko Kaohsiung is the first Nikko-branded hotel in southern Taiwan, and is located in the Asia New Bay Area of Kaohsiung City.

The hotel is easily accessible with the nearby MRT and Light Rail stations, and is just a 25-minute drive from Kaohsiung International Airport and a 1.5- hour journey from Taipei via high-speed rail.

Onsite are five restaurants, a swimming pool, gym, sauna, club lounge, and event venues.

Phetchaburi gains culinary spotlight at PATA Destination Marketing Forum 2024

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Ayana Bali unveils new website

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Ayana Hospitality has launched Ayana Bali’s newly redesigned website that provides an immersive and intuitive experience for its guests.

Ayana Bali’s new digital presence features the four properties – Ayana Resort, Ayana Segara, Ayana Villas, and Rimba by Ayana Bali – seamlessly connected within the 90-hectare estate, and showcases Ayana Bali’s facilities, experiences, landscapes, and guest offerings.

With a reimagined digital presence, guests can now explore Ayana Bali’s four integrated resorts with ease; Rimba by Ayana Bali, pictured

Through the new website, users can explore dining options and activities available throughout the destination, such as its 14 pools, secluded beach picnics, farm-to-bar workshops, peaceful walks in the six-hectare Tevana Garden, and much more.

The redesigned website introduces interactive features and a convenient direct booking experience that guarantees the best rates, exclusive offers, and added benefits. Highlights include activity showcases that allow guests to visualise and personalise their stay by combining an array of spa, dining, cultural, and leisure experiences across the four resorts.

An interactive property map invites visitors to explore Ayana Bali in detail, zooming in on dining outlets, facilities, photo spots, and hidden corners. Additionally, eight detailed itinerary ideas offer solutions for holiday planning, ranging from Romantic Getaways and Family Fun Adventures to Rejuvenation Retreats and Creative Family Escapes, ensuring a curated itinerary across the resorts for every type of traveller.

Giordano Faggioli, general manager of Ayana Bali, commented: “Our goal was to create a digital experience that reflects the elegance and beauty of Ayana’s world-class offerings while expressing our unique integrated resort concept. We’re excited to invite visitors to explore a website that showcases the beauty of our four connected properties and the freedom guests have to envision and plan every aspect of their stay.”

TAT, EVA Air strengthen partnership to boost Thailand tourism

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Universal Studios Japan to expand Super Nintendo World area in December

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Universal Studios Japan is expanding Super Nintendo World with the world’s first Donkey Kong Country area, following its popular opening in March 2021.

Based on the video game series created by Nintendo, Donkey Kong, Donkey Kong Country will make its grand opening on December 11 and provide new experiences such as The Golden Temple, a shining structure located in the deepest part of the jungle that has actually appeared as a level in Donkey Kong games. Inside, guests will enter the world of Donkey Kong and feel the atmosphere of the mysterious ruins as well as discover the mural inside.

The new Donkey Kong Country area will officially launch on December 11

There will also be a new ride attraction, Mine Cart Madness, which utilises an innovative ride system and a unique coaster design, sending riders on an unpredictable adventure where they will experience jaw-dropping manoeuvres.

In addition, the theme park will offer new Play Wild! merchandise, including a ticket holder featuring designs of Donkey Kong’s trademark red tie and barrels as well as straps that match the tropical image of the area.

Information about the new area and the experiences that await guests will be announced prior to the grand opening.