TTG Asia
Asia/Singapore Wednesday, 8th April 2026
Page 1876

Vietnam’s golf capital lands direct flights from Bangkok

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FROM May 25, Bangkok Airways will launch direct flights from Thailand’s capital to the city of Danang, Vietnam’s gateway to some of the country’s best golf courses.

The new route will be operated by a 144-seater Airbus 319 and depart Suvarnabhumi Airport at 11.00 on Mondays, Wednesdays, Fridays and Sundays, taking about four and a half hours to arrive at Da Nang International Airport.

Danang, which aims to attract more than 5 million visitors this year, is also served by direct international flights from Singapore, Kuala Lumpur, Siem Reap, Seoul, Hong Kong and several cities in China including Shanghai. Danang welcomed 4.6 million visitors in 2015.

Bigger budget, more challenging targets for Indonesia MICE

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The Indonesia Convention Exhibition (ICE) building

INDONESIA’s tourism minister Arief Yahya has listed a set of goals for the new Indonesia Convention and Exhibition Bureau (INACEB), challenging it to achieve targets within the first 100 days of operations as well as by 2019.

In his speech during the launch of INACEB last week, Arief said he would pledge US$10 million to be used in lobbying for business events, on top of the 600 billion rupiah (US$46.2 million) the ministry had allotted for the bureau’s operational, bidding and delegate boosting efforts this year.

Elaborating what INACEB must accomplish quickly, Arief said: “First, we must have good products. We have identified 16 MICE destinations, so get them ready. Secondly, identify your top 10 target markets. Thirdly, pick three events that you will pursue and win them.”

Arief said he understood that much effort was needed to score an event, and urged INACEB to build personal relationships with top decision makers of targeted events.

“To influence decision makers you need to treat them like VVIPs and you will need a budget for it. So, go and lobby them, play golf with them, and I will pay for it,” he remarked.

He has also suggested that INACEB form a dedicated bidding team, and called for the bureau to lead an “Indonesia incorporated” front in the fight for MICE business.

He said: “I have seen (suppliers) bidding on their own. We don’t want that anymore. We need to go out as (one entity) to come up with an all-in-one offering.

Responding to the minister’s challenges, INACEB chairman Budi Tirtawisata, who is also group CEO of Panorama Group, said the first 100 day goals were “motivating challenges”.

To accomplish them, INACEB will first focus on five destinations that are ready for MICE – Bali, Jakarta, Yogyakarta, Surabaya and Bandung.

“We will work with the regional government and tourism boards as well as associations to bid for events,” said Budi, adding that INACEB will also have an ambassador programme by appointing prominent persons in different sectors and supporting them in efforts to lobby for international events in Indonesia.

Budi said INACEB had already drawn up a list of major conventions to bid for, one of which is a Chinese clan convention slated for 2018.

As a non-profit, independent private organisation, INACEB will partner the Ministry of Tourism in supporting the Wonderful Indonesia campaign, especially in the promotion of the country’s MICE cities.

Its focus in the next five years will be on strengthening the database of MICE destinations and target markets, optimising promotional activities and winning events through bids. It aims to improve Indonesia’s ranking on ICCA and UIA charts and achieve two million MICE arrivals by 2019.

Emirates, Malaysia Airlines enhance codeshare agreement

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EMIRATES and Malaysia Airlines have unveiled new routes as part of their codeshare agreement, providing passengers with more convenient connections and greater opportunities for miles accrual.

The new routes, jointly marketed under Emirates flight numbers, will cover 15 key Malaysian cities such as Langkawi, Penang, Johor Bahru, Kuching and Kota Kinabalu.

The agreement, which began with the Kuala Lumpur-Dubai route on February 15, saw Malaysia Airlines placing its code and flight numbers on Emirates services, represented by three-daily flights on Boeing 777 aircraft and daily flights on the Airbus A380 between the two cities.

Commenting on the new codeshare routes, Thierry Antinori, executive vice president and chief commercial officer, Emirates, said: “The codeshare with Malaysia Airlines will provide more seamless travel options for our passengers to visit 15 cities in Malaysia and elsewhere in the region with a convenient connection in Kuala Lumpur.

“Reciprocally, travellers from the region will also benefit from an expanded network including 90 destinations spanning Europe, the Middle East, Africa, and the Americas.”

Apart from enjoying the convenience of a single combined ticket for Emirates and Malaysia Airlines-operated flights, connecting passengers will also be able to receive their tickets as well as check in their baggage at a single point.

Members of the airlines’ frequent flyer programmes, Emirates Skywards and Malaysia Airlines’ Enrich, will be able to accumulate and redeem miles on all international and domestic flights operated by both airlines.

Strong greenback, local economy spur US travel to Asia

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SINGAPORE welcomed a record 500,000 US travellers in 2015 and the US market grew three per cent last year, according to the New York office of the Singapore Tourism Board’s (STB) Singapore Exhibition & Convention Bureau (SECB).

Kershing Goh, regional director, Americas, international group, of STB and SECB, said there was a 50-50 split between BTmice and leisure travellers.

Goh attributed the good showing to the strong US dollar and good economic conditions as well as SECB’s efforts in targeting US incentive groups and corporate travellers last year. But she noted that US outbound growth was more strongly driven by leisure traffic.

She said: “Every region in the world, including Asia, is seeing growth. China is a big magnet and US arrivals into Japan grew by double digits.

“The launch of United Airlines’ Boeing 787-9 Dreamliner direct non-stop service between Singapore and San Francisco on June 3, and the additional frequencies by Asian carriers such as EVA Air and All Nippon Airways would continue to open up opportunities to tap the US outbound market.”

“This year, we are ramping up efforts to promote leisure travel as well as business travel from Silicon Valley,” she added.

Kathryn Loh, general manager, destination management, inbound, SingExpress Travel commented that distance is still a major obstacle in cracking the US MICE nut, but observed business travel is increasing.

“United’s direct non-stop flight will help, but direct non-stop flights on Singapore Airlines from the US will be more critical in tapping and growing US meeting and incentive groups,” Loh said.

Aloysius Arlando, CEO, SingEx Holdings, added there has been a rise in US delegates at conventions and exhibitions held at its venue in the last two years, in particular for sectors such as aerospace and aviation, IT and healthcare. He added that the number of US delegates attending MRO (Maintenance, Repair Overhaul) Asia increased between 10 and 12 per cent.

“US business travellers are coming to Singapore to explore establishing an office or R&D base to springboard to other parts of the region,” he said.

Arlando noted that while “larger US SMEs wanting to break into the Asian market will find Singapore a good entry point”, Singapore players must be industry focused to tap the US market.

He elaborated: “Asia is now part of a number of mega MLM (multilevel marketing) events with up to 12,000 participants and for the big achievers, money is no object. Of those numbers, some two to three per cent of attendees are from he US headquarters who also make follow-up business development trips and to seal new business.”

Arlando observed the last “spike” in US BTmice numbers was in 2007/08 before the global financial crisis.

Travelport acquires distributor Galileo Japan

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Gordon Wilson, president and CEO, Travelport

TRAVELPORT has bought over its third-party distributor in the world’s fourth largest economy, Galileo Japan, which previously belonged to a group of airline owners.

The acquisition allows the GDS to establish a consolidated Travelport Japan entity in the country, having operated in the market on a franchise basis for the past 30 years. Travelport will still offer customers a choice of Apollo or Worldspan platforms.

All former Galileo Japan employees, including managing director Yoshinobu Aoyama, will transition to the new Tokyo-headquartered Travelport entity. There will also be two satellite offices, one in Nagoya and another in Osaka.

Commenting on the acquisition, Gordon Wilson, president and CEO, Travelport, said: “The decision to transform from a distribution franchise to a wholly owned operation is commensurate with our goals to further expand our successful business across Asia.

“Japan is a major travel market and owning our operation here, whilst continuing our other successful strategic partnerships in Japan, will enhance our growth prospects in the country.”

Upgraded experience at Singapore Marriott Tang Plaza Hotel club lounge

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SINGAPORE Marriott Tang Plaza Hotel has completed refurbishments of its Executive Lounge, which now promises the highest levels of comfort, luxury and exclusivity for its guests across a larger space.

The refreshed experience begins at the expanded lift lobby to the Executive Lounge on the 27th floor, which opens up to translucent glass panels that offer a glimpse of the facilities within as well as of Orchard Road.

Inside, modern and elegant furnishings and bold hues of cream, green and brown greet guests. Formerly 197m2, the Executive Lounge today spans across 268m2 to cater to the growing number of well-heeled and business travellers who prefer a premium experience. It can seat more than 90 guests.

Simon Bell, hotel general manager, said: “The Executive Lounge is the ideal choice for travellers who expect more than just the ordinary. With this in mind, our management team had worked closely with Tang Holdings and renowned designer Mark Ormsby Interiors to create a luxurious sanctuary that is functional and comfortable, yet exquisite. We strive to create one of the most brilliant home-away-from-home experiences at the Executive Lounge by offering the ultimate in luxury.”

No meeting limits with Wyndham’s new rewards programme

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SINCE its launch last October, the new Wyndham Rewards loyalty programme, Go Meet, has seen “very positive” response, and has rewarded meeting professionals with over 40 million points. This translates to more than 2,600 free nights.

Hailing Go Meet as the world’s most generous rewards programme for meeting planners, Gabriella Chiera, Wyndham Hotel Group’s manager of global communications, said: “Go Meet has transformed and simplified the world of hotel loyalty programmes.

“Unlike any other programme, there is no minimum spend requirement and no maximum point cap, which means that there are no limits on earning potential,” she said.

She added that with Go Meet, members can earn one point for every dollar spent on qualifying revenue at all participating hotels. Guests are guaranteed a minimum of 1,000 points with every qualified stay and have the chance to earn major rewards fast, including a flat 15,000-point free night redemption rate.

Wyndham Hotel Group president and CEO Geoff Ballotti said: “Planners told us about the challenges they face, such as minimum spend thresholds, maximum point limits and a lack of value.

“We addressed these pain points head on with Go Meet. Not only are we giving them a simple programme and faster, more meaningful rewards, but with 230 hotels with 10 or more meeting rooms, and 145 hotels with at least 930m2 of function space, we can meet all of their event needs,” he added.

Melbourne dishes out special perks to international incentive groups

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MELBOURNE Convention Bureau (MCB) has brought back its Melbourne Values You programme, providing a larger variety of special deals from its partners to help incentive travel planners put together a cost-effective and price-competitive event in the city, in comparison to other Australian states and international destinations.

Over 50 MCB partners have embraced the programme, providing over 150 deals across a spectrum of business events products and services. This is an 87 per cent increase in deals offered from the programme’s inception in 2013.

Participating partners include Crown Hotels, Accor Hotels, Hilton, Melbourne Star Observation Wheel, Kentera Events, Chadstone Shopping Centre, Chocoholic Tours, Hidden Secrets Tours, Queen Victoria Market, Epicure – Melbourne Cricket Ground, Etihad Stadium, and St Kilda Venues.

MCB CEO, Karen Bolinger, said in a media release that as Melbourne a complete business events destination has been made more attractive by the Melbourne Values Youprogramme.

“Thanks to the support of our partners through Melbourne Values You we can provide access to a diverse range of offers such as hotel room upgrades, reduced entry into attractions, food and beverage packages and truly VIP experiences, ensuring each event is unique,” said Bolinger.

More information on the the programme and the benefits available to qualified incentive groups can be found on www.melbournecb.com.au.

Langkawi, Kota Kinabalu ride on new air links to secondary Chinese cities to court MICE groups

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BUSINESS events stakeholders in Langkawi and Kota Kinabalu have stepped up destination promotion efforts in secondary Chinese cities following announcements of new direct flights between Langkawi and Guangzhou and Kota Kinabalu and Wuhan.

Director of Langkawi International Convention Centre (LICC), Ramizan Kaman Shah, told TTGmice e-Weekly that a joint familiarisation trip was organised late last year with Malaysia Convention & Exhibition Bureau to invite media agencies from all over China to Langkawi, ahead of AirAsia’s launch of its direct Langkawi-Guangzhou services on January 24.

Ramizan said: “Langkawi is a new destination for China. Its UNESCO Geopark status, golf courses, good beaches, as well as water and jungle activities make it an ideal destination for meetings and incentives.”

He pointed out that efforts are made to target Chinese MICE buyers from all over China, not just from Guangzhou, “as there are also good linkages from Kuala Lumpur to Langkawi” which enable Chinese MICE travellers to visit the island via Malaysia’s main gateway.

AirAsia’s new daily service between Kota Kinabalu and Wuhan, which commenced on January 22 this year, has also encouraged Sabah Tourism Board and Malaysian Association of Tour & Travel Agents Sabah Chapter to band together on a sales mission to Wuhan in March to engage outbound Chinese agents.

According to Ebony Leong, marketing manager at Sabah Tourism Board, the bureau is ready to provide non-financial support, such as welcome cultural performances, to Chinese meeting and incentive planners.

Currently, Kota Kinabalu receives 61 weekly flights from China and Hong Kong, including new services offered by China Southern Airlines in December 2015 connecting Guangzhou with Kota Kinabalu and Spring Airlines four-weekly services from Shanghai which commenced in October 2015.

Asia perceived to be safer by European travellers

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Tourists at Kuta Beach, Bali

A spate of terror incidents in Europe has struck fear into the hearts of Europeans, causing many to hold off travel plans and denting business for some European business events specialists attending IT&CM China.

Lidia Ivanova, manager of Mega Travel based in Bulgaria, told TTG Asia that her business had slipped by at least 60 per cent over the past few months.

She said: “The overall sentiment on travel is very negative. Many clients have decided to stop travelling altogether. There is a lot of fear with regards to taking flights now, made worse by the recent hijacking incident (on Egypt Air).”

Ivanova predicts business to fall farther, saying: “Instead of flying, more clients may start opting for road trips (to destinations) closer to home.”

Although Ivo Van De Velde, travel planner with Advivos Belgium, has not seen weaker demand for incentive travel after the Paris and Brussels attacks, he noted that interest in destinations perceived unsafe has fallen.

He elaborated: “People are not going to Turkey, Morocco and the Middle East as these are perceived to be unsafe at the moment. Meanwhile, demand for destinations perceived to be safe has increased. These are Spain, Portugal, Italy and the UK, as well as Asian destinations, specifically China and those in South-east Asia.”

However, even as these travellers have greater faith in destinations like Thailand, China, Singapore, Hong Kong and Japan, Jean-Paul Bonomi, general manager of incentive agency Squirrelviaggi.net, said these places are “very expensive” and demand will not shift from Europe to Asia especially when corporate event budgets are smaller now because of the European financial crisis.

“The (high) cost of longhaul airfares (to Asia) negates the savings made on (cheaper) ground arrangements,” remarked Ivanova, who agrees that not all cautious European clients will be able to consider safer alternatives in this part of the world.

“That is why I am here (at IT&CM China) to explore new and cheap products in Asia to sell,” she added.

Additional reporting from Paige Lee Pei Qi and S Puvaneswary