TTG Asia
Asia/Singapore Saturday, 17th January 2026
Page 1785

At least 36 killed, more injured in Istanbul airport attack

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Inside of Istanbul Atatürk Airport after the attack. Credit: Conflict News

THREE gunmen assaulted Turkey’s busiest airport Tuesday evening, killing at least 36 and injuring 147 more.

The three men opened fire with their AK-47 automatic rifles before committing suicide bomb attacks at Istanbul Atatürk Airport. Details are unconfirmed, but Turkish prime minister Binali Yildirim said that terror group ISIS is behind the attack and that foreigners are among those killed. However, ISIS has yet to officially claim responsibility.

All flights at the major European gateway were also suspended after the attack, but has since resumed this morning.

International media reports based on leaked video footage indicated that one of the blasts took place at the entrance of the terminal. Local witnesses also saw body parts and blood strewn and splattered on the airport floor and walls.

One of the terrorists was also shot by a police officer but managed to detonate his suicide bomb as he fell to the ground.

This is the worst terror attack to have hit Turkey this year, having suffered two other suicide bombings in tourist areas of Istanbul and two car bombings in capital Ankara.

Brussels airport was also attacked in March this year, killing 16.

Photo of the Day: Soaking good time at Universal Studios Singapore

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uss-soaked-out-partyStaff of Universal Studios Singapore engaging in a lighthearted water fight with visitors at the theme park

Universal Studios Singapore (USS) is holding its first-ever Soak Out Water Party from now till August 10. The highlight of the summer-themed water party is a festive parade filled with USS characters and revellers on moving floats. Expect performances, music, water fights, a projection mapping show and an after-party all within park grounds.

Faster immigration clearance for Singapore, US citizens

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(From left) Gil Kerlikowske, commissioner, US Customs & Border Protection; Kirk Wagar, US ambassador to Singapore; Amrin Amin, parliamentary secretary, Ministry of Home Affairs; and Clarence Yeo, commissioner, Singapore Immigration & Checkpoints Authority

TRAVELLERS from Singapore and the US are now eligible for expedited clearance at selected airport immigration checkpoints in both countries.

It is part of the Trusted Traveller Programme (TTP) bilateral initiative which came into effect since June 27. Under the agreement, Singapore passport holders who meet prevailing criteria for the TTP may make an online application via the US’ Global Entry Programme (GEP) website at www.cbp.gov.

After submitting an application, those qualified will receive a notification to schedule an in-person interview at the US Embassy in Singapore.

For eligible US passport holders aged six and above, they can apply for the use of enhanced-Immigration Automated Clearance System (eIACS) in Singapore by applying online with the Immigration & Checkpoints Authority (ICA) at www.ica.gov.sg.

Approved applicants will receive a notification of their application outcome and they will be advised on the completion of enrolment procedures.

Ctrip populates its platforms with ArrivalGuides content

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DESTINATION guide content provider ArrivalGuides has entered into a partnership with leading Chinese OTA Ctrip to provide them with points of interest (POI) information.

Around 47,000 POI content from over 550 destinations will be made available for users of Ctrip under this agreement.

“We are thrilled that the biggest OTA in China has chosen ArrivalGuides as the newest partner to help expand their global presence,” said Magnus Aideborn, CEO of ArrivalGuides.

“Through this partnership, Ctrip will supply their members with our authentic destination content, input directly by the tourism boards and destination experts.”

Cambodia needs more than Angkor Wat to boost arrivals

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AGENTS in Cambodia are finding it necessary to offer more in their packages, including Cambodia-only itineraries, in order to sustain long-term growth.

The latest figures from Angkor Institution revealed that 972,753 international tourists visited the UNESCO World Heritage site between January and May this year, a slight 0.25 per cent increase on the same period in 2015. A total of US$28 million was made from ticket sales – a 1.7 per cent increase.

But agents say this isn’t enough.

Said Khiri Travel country manager Miles Gravet: “Massive short-term rises in tourist numbers always were unsustainable for Cambodia and we need to focus on long-term sustainability. I think if we continue to promote Cambodia and not just Angkor, and shift from an overreliance on the budget-focused regional market, the numbers will continue to rise.”

Meanwhile, Exo Travel, which sees many of its customers spend five days in Cambodia as part of a multi-city trip from Vietnam and Thailand, hopes to push destination Cambodia further by promoting it as a standalone destination.

About 80 per cent of Exo’s customers travel only to Phnom Penh and Siem Reap.

“These figures show the need to showcase other parts of Cambodia apart from Angkor Wat,” said it’s general manager Pierre-André Romano. “We are working on 100 per cent Cambodia tours with some agents.”

The largest source of foreign visitors to Angkor Wat currently hail from China, South Korea and Japan.

ASEAN gets serious about ecotourism development

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ASEAN tourism ministers and top executives at the opening ceremony of AEF 2016

RECOGNISING the high-yield, low-impact benefits of ecotourism, governments in South-east Asia are now putting serious efforts to develop this niche market by including sustainable and responsible travel in national planning policies.

At the regional level, the first-ever ASEAN Ecotourism Forum (AEF) which took place in Pakse, Laos last week saw the adoption of the Pakse Declaration, which will lead to a roadmap for the strategic development of ecotourism clusters and tourism corridors.

Speaking during the AEF, Frans Teguh, director of infrastructure development & tourism ecosystem at Indonesian Ministry of Tourism, sees “big potential for marine tourism” and projects ecotourism to contribute to 10 per cent of the country’s tourism market within the next five years.

The Indonesian government will integrate ecotourism into the national masterplan this year, in addition to identifying destinations like Toba Lake, Labuan Bajo and Mandalika as priority areas for ecotourism development. As well, a special pavilion dedicated to sustainable tourism will debut at PATA Travel Mart this year, Frans told TTG Asia e-Daily on the sidelines of the forum.

The Malaysia National Ecotourism Plan 2016-2025 will be using the cluster approach – i.e. grouping a critical mass of competitive and/or complementary tourism products in a geographical area – as a planning tool to foster integration, informed Amran Hamzah, a professor in tourism planning and director of the Centre of Innovative Planning and Development at Universiti Teknologi Malaysia.

While he declined to reveal more details of the plan at press time as the strategy was still undergoing discussion, Amran said that it will seek to avoid earlier weak points in the National Ecotourism Plan 1996 such as the absence of “buy in” from the private sector.

For Thailand’s minister of tourism & sports Kobkarn Wattanavrangkul, bringing standards at ecological sites, national parks and historical cultural centres to international levels is a key concern. Besides working with global organisations like UNWTO to pursue internationally recognised standards, the Tourism Authority of Thailand has rolled out the Seven Greens campaign to promote responsible travel and destinations, she revealed.

Many areas still need the strong support of governments in the ecotourism development field though, industry stakeholders pointed out at the AEF.

Owing to the “high startup costs” in ecotourism ventures, Asian Development Bank’s senior portfolio management specialist of Lao PDR Resident Mission, Steven Schipani, urged governments to proactively identify viable tourism projects and provide stronger destination marketing in order to lend a helping hand for SME entrepreneurs in this niche sector.

Meanwhile, Xu Jing, regional director for Asia and the Pacific, would like to see more open visa policies. “Unless visa issues are facilitated and seriously taken up by governments, ecotourism benefits cannot be fully realised,” he remarked.

Indian operators up in arms against OTA pricing policies

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MORE than 1,000 tour agents, transport operators and hoteliers held a protest late last week at Jantar Mantar in New Delhi against what they termed as “unethical pricing policy by OTAs”.

All major Indian travel trade associations in the country were represented, including Travel Agents Association of India, Travel Agents Federation of India, Association of Domestic Tour Operators of India and the Indian Tourist Transporters Association.

According to the protestors, Indian OTAs are misusing foreign direct investment to offer heavy discounts on the tariff of hotel rooms. They contend that this will in turn outprice smaller agencies and unfairly wipe them out of the market.

“This is not an issue of brick-and-mortar operators against OTAs. We understand that technology is good for the industry. We are just protesting against unethical business practices where they are using foreign funding to heavily subsidise products in such a way that small players can’t exist in the trade,” said Neeraj Rustagi, director, Regency Tours.

“Recently there was a flash sale on an OTA where they were offering a hotel room worth 4000 rupees (US$59) for as low as 125 rupees.”

Ctrip had invested US$180 million in MakeMyTrip earlier in January, while Naspers alsorecently injected US$250 million in the Ibibo Group, which runs Goibibo.com.

An agent who wished to remain anonymous said most Indian OTAs are reporting losses because of the heavy discounts they are offering. MakeMytrip in May reported a loss of US$49.9 million for its fiscal year, the company’s 14th straight loss making quarter.

“Such absurd discounts are also diluting the brand value of hotels. We want the government to streamline policy for e-commerce portals so that they can’t subsidise the product in order to remove the competition,” said Harjinder Singh, team leader, 24×7 Travels.

The protesters also shared that it will soon file a case at the Competition Council of India.

Buffalo Tours launches MICE arm

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BANGKOK-BASED leisure specialist Buffalo Tours is leveraging its 22 years of destination management experience across Asia to court the corporate events market, with the establishment of a MICE division.

At a trade party last week to present the new Buffalo Events to its corporate clients and business partners, Sarah Randall, regional MICE manager of the division, told TTGmice e-Weekly that the business events specialisation was formed in response to rising demands from clients to provide such support, especially for events that require unique experiences and CSR elements.

Buffalo Events will focus on delivering teambuilding and incentive programmes and on providing corporate transfers and unique venues for dinners, meetings and other gatherings.

Attention will also be paid to connecting clients with sustainable tourism products and services.

In a press statement, Randall said: “Our team of experienced MICE staff is committed to providing excellent customer service and delivering bespoke tailored events that are on point for our clients’ needs, while maintaining our commitment to responsible tourism.

“With a wealth of experience in the region, Buffalo Events is excited to offer engaging and impactful events which fit client agendas but also have a positive effect on the community in which we operate.”

Matt Masson, managing director of Buffalo Tours, pointed out that corporate clients can benefit from the company’s “own operations across 11 countries in Asia” as well as partnership with ” a large volume of hotels, tours and venues (which offer) competitive rates”.

Deloitte University sets up regional institution at Amara Sanctuary Resort

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MICE Block at Amara Sanctuary Resort

LUXURY hotel Amara Sanctuary Resort, Sentosa has become the permanent base for Deloitte University’s first Asia-Pacific campus where Deloitte employees will receive enriching learning experiences.

Building upon the success of its flagship Deloitte University Leadership Center in Westlake, Texas, the US, the Deloitte University Asia Pacific (DU AP) campus will offer a tailored curriculum that suits this region’s business needs.

Albert Teo, CEO of Amara Holdings, revealed in a media statement that the hotel had undergone an enhancement exercise to rejuvenate its facilities in preparation for the Deloitte University appointment.

Teo said: “This is our first time providing a permanent base for a university. Although Amara Sanctuary had always been equipped with MICE facilities, we’ve spruced up the resort’s interiors and adapted our MICE offerings to meet the DU AP requirements (and) to transform the resort into an integrated ‘entrenched learning’ space where individuals can hone their leadership skills, network and socialise in an inspired, luxurious and relaxing setting.”

Renovation works had lasted six months and saw improvements made to the lobby and guestrooms while MICE equipment and network infrastructure were enhanced. More spaces were also added to encourage social networking, such as the extended Tier Bar, a new lounge and the newly renovated rooftop infinity poolside which now comes with increased seating capacity.

F&B offerings also received a shake up, with new and innovative menus now on the table at Shutters and Tier Bar.

Both DU AP’s appointment of the resort as training grounds and the refurbished hardware will serve to boost usage of the resort’s MICE facilities, according to Teo.

When asked if the resort’s special arrangement with the university would mean fewer opportunities for other events planners to use the property, Teo explained that “facilities are still being reserved on a first-come-first-served basis”.

Moreover, DU AP “is flexible in their approach as to the number of classes to be held and will make arrangements with Amara Sanctuary ahead of time”, he added.

Brexit spares impact on business travel and MICE into Asia for now

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GLOBAL stock markets may have been shaken by the Brexit vote last Thursday, but the state of business travel and MICE appears to have escaped unscathed despite worries of an impending financial crisis with the UK’s economic instability.

Leading global travel management companies told TTGmice e-Weekly that UK clients did not approach business travel and event plans with caution in the lead up to the historical Brexit vote on June 23, nor did they cancel or postpone any trips already made.

However, most opined that this is still early days.

A spokesperson with Carlson Wagonlit Travel said: “The vote has no immediate impact on CWT’s business in the UK or the EU. We will continue to monitor the situation as it evolves.”

Greg O’Neil, president – Asia-Pacific for BCD Travel, said: “Globally, we are preparing for some volatility – but at this time we are not adjusting annual projections for volume.”

He added: “We expect to see a conservative approach to internal travel and small meetings. Most of our clients are multinational, so their bookings are not isolated to the UK. Generally, our UK-based clients have been reluctant to share plans to curtail travel far in advance, so we may have to wait a few weeks to learn if that could happen.”

Also bracing for impact later is Linda Low, manager for strategic partnership & product marketing at Pacific World Singapore.

“We expect to see unscheduled business travel in the near term being held back, pending more clarity on the UK currency and economic prospect,” Low said.

Arokia Das, senior manager at Luxury Tours Malaysia, too, thinks a slowdown in corporate bookings is on the horizon, as companies will be cautious about spending and may wait until the economy and political situation stabilise.

And should demand for corporate meetings be impacted, O’Neil said small meetings would be first to be hit.

“Companies tend to drop small internal meetings first because those are planned closer to the time of the event and often can be (replaced) using virtual collaboration technology. Larger meetings typically include costly cancellation policies, so we expect them to proceed,” O’Neil explained.

However, he was quick to point out that as “summer is historically a bit slow for business travel”, any decline in corporate traffic now would likely be “independent of the Brexit vote”. What would happen is the usual summer slowdown occuring “a few weeks early”.

“By September, businesses often see a need to travel more to meet goals for growth, so we normally expect strong volume in Q4,” he added.

Offering a more optimistic view of the situation is HRS, whose spokesperson said that corporate travel is essential and will carry on, although UK clients will now, more than ever, seek cost-savings.

The spokesperson also suggested that the weakened pound might lead to increased inbound demand for the UK, as the cost of business trips and meetings will be lower.