TTG Asia
Asia/Singapore Saturday, 2nd May 2026
Page 1776

Chengdu to get more meeting spaces when Waldorf Astoria opens

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HILTON will launch its luxury brand The Waldorf Astoria in Chengdu, Sichuan province come December 2016.

The 289-room Waldorf Astoria Chengdu, located in the Chengdu Hi-tech Industrial Development Zone, will feature meeting venues suitable for mid-size events.

A spokesman said its 700m² Grand Ballroom, with a 7.5m-high ceiling, can accommodate up to 600 people theatre-style and be divided into three smaller spaces. The ballroom also comes with a dedicated entrance and spacious foyer. Another six mid-size meeting rooms can accommodate up to 370 people.

F&B outlets include the European-style Brasserie 99 for local and international cuisine; Peacock Alley for high tea and drinks; Infinite Luck for Cantonese and Sichuan cuisine; Limited Edition Grill and Sip Bar for a high-end dining experience; and Wall Street rooftop jazz bar on the 52nd floor.

The Waldorf Astoria entered the China market in 2011 with The Waldorf Astoria Shanghai on the Bund, followed by The Waldorf Astoria Beijing in 2014.

EventBank app pushes for Asian expansion

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LAUNCHED in 2013, Beijing-headquartered event management and mobile app platform EventBank is gearing up for its next phase of expansion, aggressively targeting local associations and corporations, and increasing its presence in Asia.

Eric Schmidt, CEO and founder, said an office in Silicon Valley was set up at the beginning of the year while a Hong Kong branch opened in March. EventBank also has a Shanghai office.

Describing EventBank as an “all-in-one” platform for customer relationship management, emails, event management and membership management for association clients, Schmidt said the proprietary system was suitable for clients with six or so events. However, he also counts Am Cham China, which runs some 400 events a year, as a client.

“Most of our association and chapter clients average around 100 events a year and it is a less expensive product for small events of about 30 people,” he said.

Schmidt added that that the cost structure is based on usage and could range from US$1,000 to US$100,000 annually.

In 2012, Schmidt ran 100 industry forums and conferences, and said that he created EventBank as he could not find a product that combined the components of what an event manager needed and was scalable.

“The biggest advantage is EventBank is all-in-one, centralised, does not use multiple technologies and was developed based on user experience, (which was) what I wanted for myself.”

As to why EventBank was launched in Beijing, Schmidt explained it was costly to build B2B software in Silicon Valley. Instead, he assembled a team of international creators in the Chinese capital.

His clients include professional service providers in accounting and law, financial institutions, technology, IT, and industrial product companies. Community, non-profit organisations and women’s associations are also using EventBank.

The app is currently available in English, simplified Chinese and Spanish. Three more languages will soon be introduced – traditional Chinese, Korean and one more Asian language (which has not been confirmed).

SITE kicks off auction to fund research, education for incentive travel professionals

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SITE Foundation has launched an online fund-raising auction, Auction 2.0, to support its mission to enhance the awareness and effectiveness of incentive travel.

The auction is open for bids from the public and proceeds will help fund research and educational programmes to elevate the knowledge and skills of incentive travel professionals worldwide.

“This year the Foundation partnered with Brojure to create an exciting digital portfolio where people can shop by region or experience and imagine their journey. We have also extended the auction dates to enable more time for potential bidders to explore amazing travel packages and share the opportunity with their friends and family,” said John J Iannini, who is both SITE Foundation’s vice-president of fundraising and Melia Hotels International’s vice-president.

Up for bidding are “dozens of exciting travel packages to destinations around the world – from the beaches of the Caribbean to historic European skylines and bustling cities in the Middle East”.

The auction also has a “Buy Now” feature, allowing participants to instantly purchase the auction item and close bidding.

Held in association with the Foundation’s premier events, SITE Classic and SITE Nite North America, the online auction opened on September 26 and will close on October 24.

To view what’s available and make your bid, visit www.siteglobal.com/auction.

University partners SACEOS for placement opportunities

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SACEOS has established its first partnership with a university yesterday with the signing of a two-year MoU with the Singapore Institute of Technology (SIT) to promote learning and career development within the MICE industry.

As part of the agreement, SACEOS will help provide placement opportunities for SIT’s Integrated Work Study Programme, which requires students to undertake 8-12 months of paid employment during their studies.

Janet Tan-Collis, president of SACEOS, said industry exposure and soft skills remain important despite the emphasis on paper qualifications today.

“In today’s world, it’s not only important to be academically qualified but also street smart. It’s important to (have real-world experience), (learn about) disposition and also what’s the correct way to behave (in the industry).”

Similarly, professor Loh Han Tong, deputy president (academic) and provost of SIT, said: “SIT students will benefit from SACEOS’ strong global network and also the opportunity of real-world experience in the MICE industry, falling in line with our applied learning philosophy.”

For Tan-Collis, exposing students to the MICE sector through this programme has the added benefit of dispelling industry myths.

“For a long time, there’s been a misperception that MICE is (synonymous) with the hospitality industry. I (want to) show there’s a big difference – it’s not (all) about how you serve someone, making the bed, pairing food. It’s very much about business and entrepreneurship, creativity and innovation, (and carving out) a professional career for yourself,” she said.

Without being shown how the industry functions and the gamut of prospects it offers, “it is hard for students to see how they can play a very important role”, Tan-Collis stressed.

And while the partnership could open doors for students, industry players also stand to gain. Participating SMEs could “achieve a reasonable bottomline, remain relevant in the industry and deal with the shortage of manpower (at the same time)”, she added.

But more importantly for her, she believes that young talents could help push the MICE industry to new heights.

“How do you think Grab, Uber and Airbnb came about? These guys came into the industry, saw a (gap), and went for it. That’s what the MICE industry needs – for young people to come in, know what the terrain is, then ask, ‘can we make it better’?”

Samui’s growing airlift a boon for hotel occupancy

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AN increase in flight connectivity to Thailand’s resort island of Samui has greatly benefited hotels there, especially those in the lower-tier segments, according to a report by C9 Hotelworks.

During the first six months of 2016, year-on-year international arrivals have grown by 18 per cent with Samui Airport welcoming a total of 624,914 visitors from both overseas and domestic flights.

True to other Thai markets, China is leading the growth with a 26 per cent rise in arrivals versus the same period in 2015, while Australians rose by 21 per cent. The passenger growth is reflected by a 10 per cent spike in additional flights mainly from Singapore, Malaysia and from within Thailand.

In tandem, Samui’s hotel occupancy sharply rose by 7.7 per cent from January through August, with average room rates seeing only a minor 1 per cent increase, indicated hospitality benchmarking group STR.

Bangkok Airways plans to further expand China airlift, adding daily scheduled flights from Guangzhou and three-times weekly charter flights from Chongqing by the end of 2016. Greater frequency of flights between Samui and Phuket will also be added in the fourth quarter of this year.

“Bangkok Airways plans to extend its coverage of Mainland China to accommodate demand in tours, and we forecast a growing supply share of lower-tier hotels (as a result), which are already becoming more visible in the pipeline projects,” said Bill Barnett, managing director of C9 Hotelworks.

Onyx marks entry into Laos with three Amari hotels

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THAILAND’s Onyx Hospitality Group is set to enter the Laotian market with the signing of three properties by developers Tang Charoen Group.

All three hotels will come under Onyx’s Amari brand. The first will open in Vang Vieng in 2017 while the other two properties in Vientiane and Pakse are both scheduled to open in 2020.

Amari’s signature Amaya Food Gallery, Breeze Spa and creative meeting venues will be featured in each property.

Commenting on the project, Peter Henley, president and CEO of Onyx, said: “Laos is emerging as one of South-east Asia’s fastest growing destinations, with the ongoing introduction of new flight routes and tourism infrastructure enhancements. We are excited to enter this market with not one but three Amari properties as part of our continuing regional expansion plans.”

Onyx currently has a portfolio of 63 properties with 22 under construction. There are presently 14 properties operating under the Amari brand and another eight are under development, including the three upcoming in Laos.

Europe plans major networking meet with Chinese agents

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THE European Commission will be hosting tourism suppliers in Europe to meet up with China’s outbound agents at an event held alongside the inaugural ITB China in Shanghai in May 2017.

Organised by the European Travel Commission (ETC) and The European Tour Operators Association (ETOA), the initiative, known as World Bridge Tourism, is expected to allow 100 European suppliers to network with a comparable number of Chinese buyers at the session.

After ITB China, a similar event will also be held at the ETOA Global European Marketplace in November 2017, where 100 Chinese outbound operators will gather to talk to a nominated group of European suppliers.

Research and webinar programmes will be held alongside the events in hopes for the tourism community in Europe to better understand the needs of Chinese travellers.

ETOA’s CEO Tom Jenkins said: “It is particularly fitting that the European Commission is taking a lead in this area as Chinese visitors view Europe as a unitary destination. All markets are important; new markets are particularly welcome.

“China is undoubtedly exciting: its growth and spend is transforming a number of destinations in Europe. It will be up to the project to see if there are any difficulties with this phenomenon, and to find ways of ensuring that the impetus to travel is robust and well-informed, and that the reception of visitors exceeds their expectations. China has to be prepared for Europe, and Europe must be prepared for China.”

According to ETOA, the World Bridge Tourism project is meant as a precursor to the EU-China Year of Tourism 2018.

Etihad, TUI in talks to form new airline group

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TUI and Etihad Aviation Group are in discussion to create a new European leisure airline group focused on point-to-point flying to connect key tourist markets.

The air operations of Air Berlin (which Etihad holds a 29.21 per cent stake in) and TUIfly, including the aircraft currently operated by TUIfly for Air Berlin under a wet-lease agreement, will likely be utilised while Etihad will contribute its expertise. TUI’s broad distribution network will also be leveraged.

Countries to be served include Germany, Austria and Switzerland, revealed a joint statement by Etihad and TUI, with further intentions to connect a “broad network of destinations”.

Air Berlin in a separate statement confirmed its participation in the discussions, citing the airline’s “far-reaching restructuring” announced last week to focus itself as a network carrier with hubs at Berlin and Dusseldorf, and to “evaluate strategic options for its touristic business”.

TUI, Etihad and Air Berlin intends to finalise an in-principle agreement in due course, subject to all necessary corporate and regulatory approvals.

Discussion underway for third runway at Narita airport

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TALKS are underway between the operator of Narita International Airport, the Japanese government, the prefectural authority and local residents over the construction of a new 3.5km runway to meet soaring demand to Japan.

A committee has drawn up a proposal for a third runway at Narita that would increase takeoff and landing slots from 300,000 a year at present to around 500,000.

Narita’s operator also hopes that adding a third runway will make the facility more attractive in comparison with other regional hub airports in Hong Kong, Singapore and Seoul.

More than 11.4 million foreign nationals arrived in Japan in the first six months of calendar 2016, a record high and the first time the figure has surpassed the 10 million mark. The surge has placed a strain on infrastructure.

Koh Takagi, of the airport’s international department, said the project is at the “start line” and that it would be difficult to predict a completion date – although he confirmed that work should begin by 2020.

“We have to negotiate with the local authorities and local residents to win their understanding for the proposal and that might take a long time if there is resistance,” he said.

Geoffrey Tudor, senior analyst for Japan Aviation Management Research, agrees that Narita needs a third runway.

“Increasing landing and takeoff slots to 500,000 a year will be a great benefit to the airport and they are clearly banking on growth in the air transport sector, including the budget carrier segment,” he said.

“For many years, Narita has been losing out to other regional airports and the authorities now appear to want to turn Narita into a hub.”

Philippines to reveal new tourism campaign

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THE It’s More Fun in the Philippines campaign will be dropped and replaced in time for the Philippines’ hosting of the Miss Universe pageant in January 2017, said tourism secretary Wanda Teo in a press briefing earlier this week.

The decision comes as a Nielsen Media study showed that the campaign had not been successful enough in terms of arrivals.

While Teo did not mention the direction nor agency handling the new campaign, she previously mentioned that it will reflect the changes in the new Philippines under current president Rodrigo Duterte.

Citing the Nielsen study, tourism undersecretary Catherine de Castro said that while 65 per cent of respondents in Europe liked the It’s More Fun in the Philippines campaign, only 26 per cent of them would visit the Philippines. Meanwhile, 72 per cent in North America liked it but only 45 per cent indicated they would actually visit.

The news had drawn mixed reactions from the travel trade. Rajah Tours president Jojo Clemente is not in favour, saying that the campaign “has been the best one I have come across…I would be hard pressed to find a better slogan”.

“It encapsulates what the Philippines has to offer. It is something very easy to explain to our clients and to people who haven’t been here,” he added.

Clemente suggested keeping It’s More Fun but changing the latter portion of the slogan, pointing out that the Amazing Thailand campaign has been there for many years and has remained effective.

On the other hand, Great Sights Travel and Tours managing director Paul So said that the new campaign should have “good impact” and that it should fulfill the old campaign’s promise.

Offering a balanced view, TravelExperts consultant Arnie Bayag said: “It depends on what they will come up with. It will be good if they can find a good replacement.”