TTG Asia
Asia/Singapore Tuesday, 28th April 2026
Page 1767

MICE activities must go on: Thai industry

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THE Thai minister of tourism and sports, Kobkarn Wattanavrangkul, is urging business events in Thailand to proceed as planned as the country mourns the passing of King Bhumibol Adulyadej last Thursday.

“(The King’s passing) will not have any impact on tourism. Thailand (itself) will proceed with its promotion activities for the sustainable development of the tourism industry according to King Bhumibol’s wish,” Kobkarn said.

Thailand Convention and Exhibition Bureau (TCEB) will maintain its participation in IMEX America this week, but will drop performances from its programme at the show.

While business events, such as roadshows, seminars and meetings, can take place as planned, Kobkarn said some events, especially those involving outdoor entertainment, should be suspended for the next 30 days.

Bangkok’s 18th International Festival Dance & Music, for instance, has been postponed, “as everyone was not in a celebratory mood”, shared TCEB vice president Chiruit Isarangkun Na Ayuthaya.

PK Exhibition Management, organiser of the massive domestic tourism fair Thai Tiew Thai, will proceed with the event on November 3-6, but will call off performances.

Krit Pattarapan, managing director of PK Exhibition Management, told TTGmice e-Weekly that Thai Tiew Thai will also adopt a different theme – Sufficiency Economy, a philosophy conceived and developed by King Bhumibol.

Sumate Sudasna, president of Thailand Incentive & Convention Association, said the Thai government has sought the cooperation of the private sector to abide by the mourning period do’s and don’ts, particularly the suspension of entertainment activities for 30 days.

However, Sumate believes that this will not negatively impact Thailand’s MICE business, as the people’s unity in demonstrating love and respect for King Bhumibol reflects the country’s culture and character, which will “benefit Thai tourism”.

Bridge Rentals brings non-hotel inventory onto Ctrip

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Singapore-based Bridge Rentals has partnered with Ctrip to grant property channel managers access to the Chinese OTA giant’s wealth of travellers.

Bridge Rentals, which specialises in procuring non-hotel supply partners such as apartments and villas, is partnering with Ctrip to bank on the trend of private short-term rentals among Chinese FITs.

“We are very excited about the cooperation with Ctrip to market short-term vacation rentals to China, where outbound Chinese tourism has shown strong, accelerated growth,” said Bridge managing director, Nina Kubik-Cheng.

“This partnership provides Chinese travellers with options such as apartments and villas in popular destinations including Japan, South Korea, South-east Asia, Europe and North America. It also reflects our continued interest in strengthening our presence in Asia.”

Launched in July 2016, Bridge Rentals is a technology solution connecting non-hotel inventory suppliers worldwide to a global network of distribution channels.

Singapore, Indonesia launch joint training programme

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Singapore’s Republic Polytechnic and four tourism institutions under the purview of Indonesia’s Ministry of Tourism last week launched a 36-month Hospitality and Tourism Capability Development Programme in Indonesia.

The training programme aims to enhance teaching and learning approaches as well as the sharing of best practices and strategies on tripartite collaborations among government, private institutions and industry partners in Indonesia’s hospitality and tourism sector.

As part of the programme, Republic Polytechnic’s Problem-based Learning pedagogy will be shared with the participants to support curriculum delivery of hospitality and tourism courses.

Other training components include social media and branding, quality and productivity management.

All four of Indonesia’s national tourism institutions will work together with Republic Polytechnic in addressing location-specific issues in Bandung, Makassar, Medan and Bali. Republic Polytechnic will also share insights on enhancing the creative and entrepreneurial workforce in the hospitality and tourism sector.

The programme is also supported by Singapore-based non-profit Temasek Foundation International, which has committed a grant of S$494,500 (US$355,800) towards this initiative, and co-funded by the Ministry of Tourism, Indonesia.

Airline ban on Samsung Galaxy Note 7 widens

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The airline ban on Samsung’s Galaxy Note 7 phone has continued to spread, with carriers in Australia, Asia and Europe placing the phone on a prohibited list.

It comes after reports that a number of the devices had caught fire, leading the US to ban the phone last week, according to the BBC.

Airlines to the US subsequently followed suit, but the bans are now understood to be spreading worldwide.

In addition Air Berlin, Dragonair and Virgin Australia have now implemented bans.

Read the full story here.

Agencies in Japan up the sell using virtual reality

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Travel businesses in Japan are embracing virtual reality as a means to increase sales and to upsell.

From November, travel agency HIS will begin offering virtual tours of hotels featured in its Hawaii brochure through smartglasses.

“If customers can see the hotel before choosing it, their satisfaction level will rise,” said Atsushi Okamoto, team leader of HIS’ Kanto regional sales administration division.

“In addition, after seeing inside a hotel, customers may opt for a better ranking property, so we are expecting an increase in sales revenue as well.”

Meanwhile, Japan’s second largest agency, KNT-CT Holdings, which owns Kinki Nippon Tourist Co, is leading the charge in using virtual reality as a travel sales tool.

Its smartglasses are increasingly being used by tourism bodies as a way of differentiating themselves and providing information in other languages.

Hirosaki City Government contracted the company to develop its tour of Hirosaki Park, in Aomori Prefecture, and was launched in 2016. Visitors use the smartglasses to visualise the park in all seasons and to learn more about its history.

“Many tourists have been surprised and happy to see the area in full bloom during the cherry blossom season,” said Jun Ogasawara, Hirosaki City’s executive director of tourism promotion.

However, Toshiyuki Tojo, a national guide for Kinki Nippon Tourist Co, says a matter of concern is the high price of the equipment and that the software is not easy to handle.

But if these issues are resolved, the company plans to use the technology to “offer guides not only on history and nature, but also anime and attractions at Japan’s airports and stations.”

Karl Lagerfeld debuts eponymous hospitality brand

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Fashion house Karl Lagerfeld, in partnership with Brandmark Collective, has launched Karl Lagerfeld Hospitality, a new hotel and lifestyle brand.

The first property to carry the Karl Lagerfeld flag will open in Macau in 2017.

“Expanding our brand into the hospitality sector reflects our greater vision to broaden Karl Lagerfeld’s comprehensive lifestyle experience,” said Pier Paolo Righi, CEO and president of Karl Lagerfeld.

Karl Lagerfeld Hospitality’s projects will include not only hotels, but residential properties, restaurants and private clubs as well, where each will reflect Lagerfeld’s approach to style.

Righi added: “Developing the Karl Lagerfeld six-star hotel in Macau, which is scheduled to open in 2017, has been an exciting process for our whole team, and we look forward to further expanding in this field.”

The company is currently exploring further opportunities in gateway markets and resort destinations worldwide.

Thai outbound tour prices decline as FIT demand surges

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Outbound travel package prices in Thailand will be on the decline for the next two years, with longhaul destinations seeing as much as a 50 per cent drop in prices, according to the Thai Travel Agents Association (TTAA).

“In the past two months, package prices to many destinations, especially to Europe, were very low, starting at only 35,000 baht (about US$1,000). Many agents now sell packages at a loss because the projection of Thai people’s spending power was wrong,” said Suparerk Soonrangura, president of TTAA.

The financial health of Thai travellers had not bounced back as expected with many now choosing shorthaul destinations of less than seven hours. Additionally, companies and state agencies have cut budgets for overseas meetings and incentives. Travel firms have also started a price war, added Suparerk.

“The unpleasant situation will continue for the next two years at least. Only strong and flexible tour operators can survive,” he noted, advising travel agents to create new products that are in line with trends such as cycling- and marathon-related packages.

Although outbound flow for tours is tightening, the number of Thai FITs is growing.

Thai travellers, especially millennials, prefer to travel free and easy. A trove of travel information on the Internet and lower costs stemming from stiff competition among airlines, especially LCCs, has encouraged them to travel more independently as well, explained Suparerk.

TTAA expects overall outbound travel to grow 18 per cent to 6.9 million trips this year and to 7.1 million by 2017. Tours are accounting for 20 per cent of total traffic this year and is on the decline.

The top three outbound destinations for Thais are China, Japan and South Korea.

JTB invests in Indonesia, aims for 150% growth in sales

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HAVING identified Indonesia as its second most important source market in Asia, JTB Global DMC Network is stepping up its in-market promotions to raise brand awareness of the company and to showcase its network of DMC partners across the world.

It will host its second roadshow in Jakarta today, fielding representatives from its global network of DMC partners, specifically TPI America (representing North America and Hawaii), Tumlare Destination Management (representing Europe), JTB Global Marketing & Travel Inc. (representing Japan), Lotte JTB (representing South Korea) and JTB CSO (representing Asia-Pacific).

The partners will showcase new and current programmes, and spotlight relatively fresh destinations to the Asian market. For instance, Tumlare Destination Management will highlight Scandinavia and Russia; JTB Global Marketing & Travel Inc. will promote Muslim-friendly programmes; JTB CSO will push multi-destination itineraries in the region.

The event is expected to see a stronger attendance than the first edition in 2015, when it welcomed 100 buyers from more than 50 local travel agents.

Speaking to TTGmice e-Weekly in an interview, Toshihide Ozaki, senior manager, global inbound business at JTB, said: “We consider Indonesian as one of the fastest growing and most dynamic in the (Asia) region. We are also aware of the fact that after China, Indonesia is the biggest source market for us in South Asia. Taking this into view, we want to tap the potential and create a market share for ourselves in 2017.”

Ozaki shared that JTB Global DMC Network aims to achieve 870 million yen (US$8.3 million) in sales from Indonesia by end of 2018, up 150 per cent from 2016’s forecast.

While he said business from Indonesia “was not as promising as the last”, he is confident that 2017 will be a good year for the company when the market “bounces back”.

The Jakarta roadshow follows similar showcases earlier this year in Wuhan and Nanjing, China and Hanoi and Ho Chi Minh City, Vietnam. JTB Global DMC Network started its roadshow blitz in 2015 when it kicked off a massive growth plan to expand its global footprint. Key to this plan is the company’s establishment of local sales offices and branches worldwide, as well as acquiring established DMC specialists in key regions.

New Zealand’s first pod hotel opens in November

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Operator Jucy will open New Zealand’s first pod accommodation on November 1, located a few minutes’ drive from the international airport in the country’s second largest city of Christchurch.

Jucy Snooze Christchurch will have 271 beds and offer self-contained accommodation capsules with beds, storage lockers, power supply and Wi-Fi connectivity. Guests can only self check-in and out with the use of a smartphone or a specially-designed kiosk.

Said Jucy’s CEO Tim Alpe: “Our research found that hotels were inadvertently causing bottlenecks for their reception staff by forcing guests to leave at the same time. Any time when customers need to queue to pay their bill creates the potential for customer satisfaction to be diminished. We wanted the first and last impression our guests have to be one of efficiency and convenience.”

Alpe added there has already been strong interest in the accommodation with 600 international bookings secured a month before its launch.

Other facilities on-site include communal spaces such as general-use lounges and desks provided for internet browsing.

Pod prices start from NZ$39 (US$27.60), and the pricing model allows travellers the flexibility of overnight stays or a stay of a few hours.

Construction on a five-storey Jucy Snooze in Queenstown will soon begin as well, targeted to open in June 2017.

Sunway Pyramid Hotel reopens after US$29 million renovation

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Sunway Hotels & Resorts will reopen its 4.5-star Sunway Pyramid Hotel on November 3 after a RM125 million (US$29.6 million) renovation.

Formerly known as the Sunway Pyramid Hotel East, the hotel will progressively open, and targets to have its 564 rooms fully operational by end-January 2017. Rooms feature complimentary Wi-Fi, USB charger outlets, 42-inch LED smart TVs and walk-in showers.

The newly-renovated property’s inventory has been boosted to 564 from 549, and feature 21 new purpose-built family rooms and suites. These suites will range from 53m² to 60m² in size, and have added amenities such as two bathrooms, a mini refrigerator, a microwave and bedding options for up to six people.

The hotel’s transformation also includes a makeover of the hotel’s main lobby, a new coffee lounge, lift landings, guest floor corridors and guestrooms.

Albert Cheong, CEO and group general manager of Sunway Hotels & Resorts, said: “With the full room inventory available by end of January 2017, the cluster of hotels in Sunway City including the new Sunway Pyramid Hotel will offer guests a choice of over 1,400 guestrooms and suites within a single integrated destination.”

On growing Sunway’s market share, Cheong added: “We’re leveraging on our recent opening of Sunway Hotels & Resorts’ regional sales offices in Shanghai and Dubai as well as several newly announced all-inclusive getaway packages, available exclusively for those booking direct on www.sunwayhotels.com.”

Introductory rates – valid for stays from November 3-30 – start from RM380 per room per night, inclusive of breakfast for two adults, and complimentary Wi-Fi.

Sunway Hotels & Resorts owns and manages 11 hotels and resorts in Malaysia, Cambodia and Vietnam.