TTG Asia
Asia/Singapore Thursday, 15th January 2026
Page 1750

Thai agents see benefit of hike in visa-on-arrival fees

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immigration-control-at-suvarnabhumi-airportImmigration control at Suvarnabhumi Airport

THAILAND’s decision to double the price of visas on-arrival next month has come as a shock but should bring long-term benefits, industry figures say.

The 15-day visa-on-arrival fee will rise from 1,000 to 2,000 baht (US$28.8 to US$57.6) on September 27, affecting tourists from 19 countries including major markets China and India. This makes the 60-day advance visas, which costs about 1,000 baht in India and 1,200 baht in China, the more affordable choice.

Oriental Events and Leisure founder and CEO Kritidech Srabua said the announcement came as a surprise and it would take tourists time to adjust. But on balance the move was “fair”, he said.

“It’s a bit shocking for the tourists. But compared to the value that tourists will get from coming to Thailand, it’s not that bad,” said Kritidech, whose company has a strong presence in India.

“And it’s comparable to the visa fees that other countries charge.”

Standard Tour manager Kevin Gromkaewngarm said with visas in-advance now “slightly cheaper”, tourists would be encouraged to plan ahead, with fewer delays expected on landing.

“It’s quite reasonable,” said Kevin, whose company handles many Chinese visitors to Chiang Mai. “There will be shorter queues, down to about 10-15 minutes.”

EXO Travel said delays of up to two hours with the visa-on-arrival process had hindered tours in the past.

“Some operators now ask their travellers to get a visa before departure at the Thai embassy in order to avoid those delays. The new regulation will eventually favour less price-conscious visitors to use this facility,” said a EXO Travel spokesman.

“In the end we are expecting rather positive outcomes from this decision that could help to regulate some markets that were somehow growing too fast.”

Two Sri Lankan travel agency leaders charged for alleged fraud

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TWO top personalities in Sri Lanka’s travel trade were arrested on Tuesday by police over alleged fraud charges.

They were subsequently remanded by a Sri Lankan court before being escorted to a prison bus.

Nilmin Nanayakkara, chairman of Nkar Travels, one of Sri Lanka’s biggest travel agencies, and Mervyn Fernandopulle, chairman of Airwing Tours were detained over alleged fraud charges while serving as directors of a state tourism agency, police said. They are being remanded until August 25.

Nanayakkara, a widely-respected tourism expert, is a former president of the Sri Lanka Association of Inbound Tour Operators, the main industry body that represents travel agents in the country. Fernandopulle, an industry veteran, is founder president of the Association of Small and Medium Enterprises in Tourism.

The arrest sent shockwaves across the tourism community. Police said the accused were charged with channelling state funds amounting 5.7 million rupees (US$39,000) for election work of the then ruling regime in September 2014. The money was intended for the promotion of domestic tourism.

Industry officials, who declined to be named due to the sensitive evolving situation, said it was politicians who ran the state tourism agencies and, who along with their political henchmen, are responsible for these frauds.

Outrigger appoints GM for Koh Samui resort

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OUTRIGGER Enterprises Group has appointed Marc Landgraf as general manager of the Outrigger Koh Samui Beach Resort in Thailand, effective since August 18.

Landgraf, a French national, has over 30 years of industry experience, much of it attributable to general manager level positions in Asia at holiday resorts in southern Thailand.

marc-landgraf

He was most recently general manager at the Outrigger Laguna Phuket Resort and Villas for three years and general manager at the former Outrigger Phi Phi Island Resort and Spa.

Before joining Outrigger in 2012, Landgraf served as general manager of the Cape Panwa Hotel & Spa in Phuket, director of sales at Aleenta Resorts and Spa, Thailand, and as general manager of the Paradise Koh Yao Boutique Resort and Spa near Phuket.

Agents offered exclusive deal to sell 2017 Trafalgar tours

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trafalgar

TRAFALGAR is offering deep discounts on 2017 European tour packages sold by agents this year.

Agents can sell to clients at current 2016 prices and are offered an additional 10 per cent off for reservations made before October 9 and paid for by February 28, 2017.

For returning clients, Trafalgar is extending an additional 5 per cent discount on next year’s land trips. When booking two or more trips of seven days or longer together, a further 2.5 per cent price cut is offered.

Those who lock in reservations by October 9 with a US$200 deposit can also be assured of a lower price. In the event 2017 prices turn out to be cheaper, agents get refunded the difference.

Trafalgar is currently offering 81 guided tours, including 32 CostSaver trips, to 31 countries, via this Preview 2017 deal. The sale period ends on October 9.

Chan Brothers opens dedicated retail space for Japan tours

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chan_brothers_japan_travel_centre

CATERING to the soaring appetite for travel to Japan among Singaporeans, Chan Brothers

Travel has opened a retail front specialising only in Japanese products.

The new Japan Travel Centre is located within Chan Brothers Travel Powerhouse, the agency’s headquarters and biggest retail operation in Singapore.

According to the agency, Singaporean travel to Japan has seen a year-on-year growth of 20 per cent in the first half of 2016. And while the yen is gradually strengthening, exchange rates are still relatively favourable against the Singapore dollar.

Celebrating the launch of Japan Travel Centre, Chan Brothers is offering a three-day sale from August 26-28 featuring a range of packages.

The opening sale includes benefits such as 50 per cent off for the second traveller, up to S$1,844 (US$1,366) discounts per couple and free flights for children.

Other bonuses with any booking include a free goody bag worth S$68 comprising Japanese Niigata rice cube air flown from Japan, lavender cosmetics, and more.

Inebriated SriLankan Airlines pilot likely to be stripped of licence

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srilankan-airlines-frankfurt

A SENIOR SriLankan Airlines captain risks losing his licence after he failed a breathalyzer test last week just before take-off of a flight to Colombo from Frankfurt.

As a result, the struggling national carrier was forced to delay the flight by 15 hours on August 19 until a replacement pilot was found. The passengers were provided hotel accommodation and food by the airline until the flight eventually took off the next day.

The airline, which is currently seeking a foreign managing partner, apologised to passengers and said the chief pilot, captain U.B. Ranaweera, a Sri Lankan national, has been suspended pending an inquiry.

On August 23, director general of civil aviation H.M.C. Nimalasiri wrote to the errant pilot for a response within seven days as to why his licence should not be revoked.

This is the second instance when a SriLankan Airlines pilot had failed a breathalyzer test, the first being nearly a decade ago.

On that occasion, the pilot was let off with a warning as he had not reached dangerous alcohol levels according to Sri Lankan standards, though the level was above prescribed limits in the breathalyzer test carried out in a foreign airport.

Frankfurt is among a few European destinations that SriLankan Airlines is pulling out at the end of this year’s winter season in a bid to trim losses and sever unprofitable routes.

Turkish Airlines, Hainan Airlines, All Nippon Airways and Garuda Airlines are among 10 foreign parties that have expressed interest in the national carrier. Bids for offers close at the end of the month.

Airbnb for the disabled to offer Carlson Rezidor properties

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accomable

CARLSON Rezidor Hotel Group has partnered with Accomable to distribute their inventory on the online platform.

Accomable is a sharing economy accommodations provider catered to the needs of disabled and elderly individuals. It officially started business June last year.

Users can now view and book over 100 of Carlson Rezidor’s hotels located in the Asia-Pacific that are equipped with accessible guestrooms and facilities via Accomable’s website. There are plans to increase the listings as Carlson Rezidor opens more properties in the region.

“We are excited to collaborate with Carlson Rezidor Hotel Group and their proven portfolio of strong brands. The accessible traveler community welcomes their hotels’ accessible guestroom features, excellent service and international hospitality standards that assure safety and comfort,” commented Accomable’s CEO and co-founder, Srin Madipalli, on the partnership.

Accomable currently offers more than 600 accessible properties in over 60 countries worldwide, with plans to increase its listings to 1,500 properties by the end of the year.

Storm hits Hokkaido after typhoon rips through Tokyo

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narita-airport-1Narita International Airport

A POWERFUL storm has made landfall in Hokkaido, triggering warnings of floods, landslides and waves in Japan’s northernmost prefecture.

Before hitting Hokkaido’s southern coast around 06.00 today, the storm was downgraded from a typhoon by weather authorities.

Seperately, Typhoon Mindulle travelled through Japan’s northeastern prefectures, including Iwate on Monday night, having damaged Tokyo and grounding hundreds of flights that afternoon.

Over 400 domestic services to and from Tokyo’s Haneda Airport were cancelled. Meanwhile, Narita International Airport, located further afield from Tokyo, cancelled 88 international and 34 domestic flights.

Narita’s control tower was temporarily closed as wind speeds soared. The airport runway also shut down, suspending all operations for about an hour.

Express trains halted services temporarily as well although most commuter services continued operating normally.

Some reports place casualty numbers at two so far. This is the first typhoon to directly hit Japan’s capital city in 11 years.

Global travel to grow despite terrorism, economic challenges: WTTC

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global-travel

THE GDP of the global travel industry is predicted to continue to register strong growth despite the surge in terror attacks and headwinds coming from macroeconomic factors.

Latest updates from the WTTC’s Economic Impact Reports 2016 shows that the travel sector is set to grow by 3.1 per cent this year, outpacing global economic growth forecast at 2.3 per cent.

Regionally, the outlook for South Asia will be the strongest at 5.9 per cent growth, driven mainly by India’s economic prospects.

North-east Asia is expected to experience solid growth too at 4.7 per cent, stimulated by China growing at 6.3 per cent, while South-east Asia is set to follow closely behind with 4 per cent growth.

Meanwhile, North America is predicted to grow at a moderate 3.1 per cent and Europe by 2.2 per cent. Latin America will be the worst performer, with an anticipated decline of 0.9 per cent because of declines in Brazil post-Olympics.

The growth expected in Asia comes as some European destinations become less attractive to international visitors.

In France, the sector’s direct contribution to GDP is still growing, but the forecast has been reduced from 2.9 per cent to 1.1 per cent, due to macroeconomic downgrades in other European countries, and compounded by recent terror-related atrocities.

In Turkey, growth in travel and tourism’s direct contribution to GDP has been reduced further from negative 0.2 per cent to negative 3.2 per cent, due to the spate of terror attacks, the diplomatic dispute with Russia, the failed coup, and proximity to the Syrian conflict.

“Our update report highlights the resilience of travellers and the robustness of our sector, as tourism continues to outpace global economic growth by nearly one per cent,” said David Scowsill, president and CEO of WTTC.

“Whilst we should not downplay the impact of incidents or turmoil at the individual country level, on a macroeconomic level, we continue to register strong growth.”

Peach Aviation vs Vanilla Air

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Planning for a week-long vacation to Hong Kong with his wife and young child, Tokyo-based Julian Ryall checks out the flight options and prices offered by two Japanese LCCs – Peach Aviation and Vanilla Air – and makes his choice



Peach Aviation


aug-26-peachair
APPEARANCE I’m not certain if purple is ever a great corporate colour, as the homepage is a little jarring to look at with lots of bling. It is also a challenge following the changing promotion displays.

PRODUCT I chose round-trip flights departing for Hong Kong on Friday, July 29 and returning on Friday, August 5 for two adults and a child.

The Happy Peach Plus fare comes with a rather measly baggage allowance of 10kg and one free checked bag per person. The total came up to 98,160 yen (US$925). Standard seats come at no extra cost but a top-of-the-range “fast seat” would cost an additional 2,200 yen.

Meal options are limited to a picnic boxed lunch (900 yen) or the even less appetising eel-flavoured catfish (1,350 yen). The beverage list includes beer (500 yen), a small bottle of sparkling rose wine (1,000 yen) and apple juice (200 yen).

EASE OF BOOKING Beyond the garish landing page, things become easier on the eyes. All the information on a specific flight is easy to see and the site compares very favourably with those operated by full-serviced carriers.

PRICE As with LCCs the world over, what you initially see is not what you end up paying. Still, the basic Happy Peach one-way fare of 8,380 yen is still very reasonable. It is a marginal 440 yen lower than Vanilla’s price, but departs Osaka instead of Tokyo. Taxes add an extra 1,540 yen to the total.



Vanilla Air


aug-26-vanillaair2
APPEARANCE Vanilla Air provides a much more sedate welcome than its rival, with an image of a picture-perfect ocean (at time of writer’s visit) and a clean and clear set of booking options greeting visitors on the homepage.

PRODUCT My booking for two adults and a child flying on the same dates – with up to 20kg of luggage, complimentary standard seat and a 500 yen charge for changing the flight – came up to 110,190 yen.

Extra baggage allowance, with up to 40kg, adds an additional 4,000 yen. Reserving a “relax seat” would have cost an extra 1,300 yen. Infants under the age of one would fly with no ticket charge and a 1,500 yen handling fee.

A can of beer costs 400 yen, a sparkling white wine costs 600 yen, and apple juice was 200 yen. Meals are primarily of the snack variety, although a spicy tomato curry was on the menu at 750 yen and pork cutlet sandwiches at 650 yen.

EASE OF BOOKING Very straightforward, plus the website offers some appealing on-screen graphics to look at while waiting to complete the booking. It took three attempts to load the page for the return flight though, but that’s a minor quibble as the pages are well designed and make it easy to compare prices.

PRICE The teaser price on the homepage promises a flight from Tokyo’s Narita airport to Hong Kong for 8,840 yen, but that seat is not available until the last day in September. Unlike Peach, Vanilla’s base fares do not include checked baggage. Nevertheless, prices are still pretty competitive.


VERDICTIt is a close call when it comes to products and prices. Based on the online booking experience, I prefer the simplicity of Vanilla over the purple prose of Peach.


This article was first published in TTG Asia, August 5, 2016 issue, on page 13. To read more, please view our digital edition or click here to subscribe.