TTG Asia
Asia/Singapore Thursday, 30th April 2026
Page 1663

Lighting up with events

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Macau brandishes a robust calendar of events round the year to attract international visitors and give them reasons to stay longer.

Positioning Macau as a City of Events is one of the main ways that Macao Government Tourism Office (MGTO) plans to attract visitors and encourage them to stay longer.

A MGTO spokesperson commented: “Macau has been enhancing the city’s events, as well as ensuring they are distributed throughout the year, so that visitors may plan holidays to experience all these during their stay.”
MGTO, together with travel trade partners, has been leveraging event-themed packages, such as the Macau Grand Prix or the Macao International Marathon, as “windows for visitors to experience the destination”.

In line with MGTO’s efforts, integrated resorts (IRs) are also bringing to Macau “high-profile performances and events”.


“Some players bring big names from the regional and world entertainment industry, and stage resident shows for long seasons. Their calendar of performances usually comes along with special packages (that aim) for longer stays,” the MGTO spokesperson said.

Examples of shows currently running at IRs include the indoor ice sculpture showcase and other activities by Kung Fu Panda Adventure Ice World with the DreamWorks All-Stars at The Venetian (through July 9); magician shows scheduled for the House of Magic at Studio City (year-round); the Monkey King – China Show at Sands Cotai Theatre (through December 31).

“This favours not only the host hotel-resorts but the overall destination, since visitors also tend to visit other attractions while in town,” shared the MGTO spokesperson.

Echoing the sentiment that events across the city can bring collective benefits to the industry, Artyzen Hospitality Group, Macau, area vice president, Rutger Verschuren, said: “Considering how small Macau is, and the relative short time since we came on the international travel map, we cannot complain. We are lucky to benefit from Macau’s (events) treasure chest and its efforts to reach out to an international crowd.

“Our hotels, like the entire city, feast on large events by receiving more exposure as a destination, and by generating extra RevPAR during events,” he added.

Meanwhile, entertainment is at the heart of Sands China’s business. Its six venues have hosted a total of 60 different live entertainment events over 144 event days in 2016, attracting more than 228,000 visitors. The theatres offer a variety of ticketed events – everything from Broadway-style musicals to magic shows to classical ballet.

Said senior vice president of marketing and brand management, Ruth Boston: “The live entertainment programme at our properties is a key traffic driver… The diversity of entertainment offered by Sands Resorts Macao sets it apart from other gaming destinations.”

Welcoming Macau’s new positioning is Metropole Hotel’s general manager, May Wong, who looks forward to grow the vast potential in events tourism.

“Apart from local culture and customs, the city also celebrated Thailand’s Songkran Festival. Why don’t we expand in this direction by blending other nations’ festivals in addition to our homegrown ones?”

 

 

This article was first published in TTG Asia May 2017 issue. To read more, please view our digital edition or click here to subscribe.

APAC hits record 597 million inbound arrivals: PATA

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Foreign arrivals into Asia-Pacific increased three per cent to 597 million in 2016, led by Asia with almost 436 million international arrivals (70 per cent), followed by the Americas with close to 147 million arrivals (34 per cent) and the Pacific with 24.5 million international arrivals (12 per cent), according to PATA’s Annual Travel Monitor 2017 Early Edition.

Intra-regional travel flows were extremely strong for Asia and the Americas, the report stated, with 94 per cent and 78 per cent of their inbound volumes respectively arising from within the same region.


South Korea among 17 destinations that saw double digit growth; Bukchon Hanok Village, Seoul pictured

Seventeen of the 47 destinations surveyed in the study saw double-digit growth rates, including Nepal and South Korea which each saw increases of more than 30 per cent, and over 20 per cent for Mongolia, Japan and Vietnam.

Growth was once again not uniform across Asia-Pacific with seven destinations reporting contractions. However, despite significant challenges, Turkey’s tourism sector saw nearly 18 million additional arrivals added to its foreign inbound count year-on-year.

Origin markets in North-east Asia were the largest generators of absolute volumes, led by China and Hong Kong which generated 108.5 million and 93.7 million arrivals respectively, followed by Macau (24.4 million arrivals), South Korea (23.2 million), Japan (20.3 million) and Taiwan (19.8 million).

Singapore was the only South-east Asian origin market within the top 10 feeder markets, generating close to 19.9 million visitors.

Among the origin sub-regions, North-east Asia topped that list with an additional eight million arrivals within its own sub-region between 2015 and 2016, and 4.4 million additional arrivals into South-east Asia.

The reverse was also true with South-east Asia generating 2.2 million and 1.8 million additional foreign arrivals into North-east Asia and South-east Asia itself respectively.

Mother-daughter, father-son travel a trend to watch for Australian families

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Results from a recent Virtuoso survey of 772 travel advisors show a strong trend towards mother-daughter and father-son getaways, reflecting greater demand for experiences and signalling “an important time for bespoke travel agents as they move from selling packages towards listening to (clients)”.

Travel advisors say they are being asked to curate experiences, often a holiday that incorporates the particular interests of all family members rather than the traditional fly-and-flop holiday, shared Virtuoso’s Asia-Pacific managing director, Michael Londregan.

“As a society we are moving out of the commodity economy of more ‘stuff’ into an experiential one where our desire for experiences out-rates the things we might buy,” Londregan opined.

“This is being reflected in the decisions we make about what we do together. When we ask ‘what can we give mum or dad as a gift?’, we are thinking less about a new ‘thing’ and more about personal experiences such as a weekend escape or a pampering experience.”

The survey also revealed that the top five destinations for Australian families are Fiji, the US, Singapore, Italy and Hawaii.

Faus to head Pullman Jakarta Indonesia

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Jaime Faus has been appointed general manager of Pullman Jakarta Indonesia.

Faus was most recently based in London as the vice president of operations AccorHotels, overseeing 13 hotels. The Spaniard has been with the company for 17 years, and has worked in many Central and Eastern European countries.

He took on his first general manger role in 2008 for AccorHotels, before moving to Moscow and helming the Novotel Moscow City Centre in 2010.

Fiji Airways appoints chief marketing officer

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Fiji’s national airline, Fiji Airways, has appointed Marc Cavaliere, as chief marketing officer.

Reporting directly to CEO Andre Viljoen, he is responsible for the new, dedicated global airline alliances and partnerships function, as well as all sales channels, marketing activities and related commercial functions.


Marc Cavaliere

Cavaliere has 37 years of airline industry experience under his belt, and most recently completed a 12-month project with Crystal Luxury Air (sister company to Crystal Cruises) developing their luxury private jet tours programme.

Prior to that, he has held senior management positions with South African Airways, Spirit Airlines, American Airlines and Pan Am.

Hong Kong Disneyland honours sales heroes

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(From left) Hong Kong Disneyland Resort’s (HKDL) Terruce Wang; Walt Disney Parks & Resorts’ Bill Ernest; Ivmama.com’s Lucas Zhou; HKDL’s Samuel Lau and James Tung  

Hong Kong Disneyland Resort hosted the Marvel-themed Celebration of Sales Excellence 2016 award in conjunction with the opening of its new 750-room Disney Explorers Lodge hotel.

Three hundred guests from the travel trade industry and media were trained as S.H.E.I.L.D. Agents at the event, and Ivmama.com went away with the Top Sales AchievEAR Award.

Entertainment for the night featured a lineup of experiences and encounters with Marvel superheroes Captain America, Iron Man and Spider Man.

Exotic Voyages traverses three new destinations

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Vietnam-based luxury operator Exotic Voyages is adding a trio of new destinations – Oman, Japan and India – to its programmes.

The 17-year-old company is also launching 18 new completely customisable itineraries, six in each of these three destinations.


Wahiba Sands desert, Oman

Among the itinerary highlights are a visit to Wahiba Sands desert in Oman followed by glamping in camel-hair tents; for India, a jungle safari to Ranthambore National Park in Rajasthan; and a nighttime walking tour of Kyoto’s Gion district.

These new offerings add to 10 other destinations Exotic Voyages specialises in – Vietnam, Thailand, Bhutan, Laos, Cambodia, China, Sri Lanka, the Maldives, Myanmar, and the UAE.

HKCYIA sets up office in Kai Tak Cruise Terminal

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Hong Kong Cruise & Yacht Industry Association (HKCYIA) recently launched a new office in the Kai Tak Cruise Terminal to better promote the development of the local cruise and yacht industry.

Kara Yeung, executive director of HKCYIA, said: “In view of the rapid expansion of the cruise industry in Asia, the association is taking the initiative in supporting operators from mainland China and the global market. HKCYIA will serve as a platform in promoting the good standing and bringing about growth and improvements.”


Kara Yeung, executive director (fourth from left), with her team at the soft opening of the HKCYIA office

“We are currently planning to establish a representative office in Genoa – an international cruise hub – in efforts to set up a global service network with a base in Europe that will serve as a platform for industry experts to build up business connections,” continued Yeung.

Located at the Rooftop Garden of the Kai Tak Cruise Terminal, the 372m2 office features a conference room, interview rooms and an international cruise crew lounge. Latest information about the global cruise industry and maritime services are also available.

Phuket resort gain adds to a growing Cachet

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Hong Kong-based Cachet Hospitality Group (CHG) will make its first foray into Phuket when it takes over the management of Dewa Phuket Resort this month, following its April announcement that it will bring its Savant brand to Bangkok.

To be relaunched as Cachet Resort Dewa Phuket, the resort will offer 128 standard rooms, villas and residential suites as well as facilities including 1,000m2 of meeting and event spaces, a spa, a fitness centre, a yoga-focused wellness centre, a Kids Club and two swimming pools.


Guestroom

In addition to two F&B venues, Aleta Restaurant Bar and Grill for Mexican-Thai food and Stonehaus for wine enthusiasts, the property will also boast Cachet Pool Club and Cachet Beach Club.

Interior renovations, which will be undertaken by Cachet Interior Design, will continue after the May opening and complete in November 2017.

Owned by R&B Partners, the resort is located beside Nai Yang Beach a seven-minute drive from the airport and 30 minutes from Phuket Town.

Still gaps to fit in Asia’s travel distribution market

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Despite the waves of consolidation currently seizing the marketplace, Daryl Lee, director of WebBeds FZ – which owns B2B travel distributor Fit Ruums – thinks the landscape is still characterised by fragmentation and complexity while vast markets like China have hardly seen any penetration.

“We see Fit Ruums as an alternative to global players. There’s no true alternative to the big players, so we see ourselves as filling in the gap, not so much to disrupt but to connect the dots,” said Lee.


Lee: filling the gap rather than disrupting

“We still see a lot of demand for travel products and hotels, and for the travel trade to operate more efficiently… with our robust platform, rather than a one-size-fits-all approach of the big players,” he added.

Since launching in October 2016, Lee said Fit Ruums has been seeing a “quick buildup” from its initial core markets of Singapore, Hong Kong, South Korea and Taiwan to now India, Indonesia, Malaysia and Thailand.

Also, it would be impossible for the Singapore-based Fit Ruums to ignore the “dynamic” growth potential that China presents as both an inbound and outbound market, as Fit Rumms now has its sights set on establishing a China office by 3Q2017 to tap the synergy of its partnership with Dida Travel Technology inked late last year.

Despite being the largest travel aggregator in China, Dida does not even have one per cent of the domestic market cornered, Lee pointed out, highlighting the immense room for development in the Chinese travel distribution space.

Fit Ruums’ data-driven approach to travel distribution will hence enable agents to better understand the workings and nuances of this fast-changing Chinese market, said Lee, especially as the Chinese are now showing an increasing preference for last-minute travel and taking more holidays frequently throughout the year than during the major holidays.

To highlight his point, Lee revealed that 30 per cent of Fit Ruums’ latest bookings from the Chinese market are for travel within the next 72 hours – and not just confined to domestic destinations but across Asia-Pacific.

Likewise, plenty of opportunities lie untapped for the inbound market into China, Lee opined, seeing room for growth for the bleisure sector as well as lesser-known provinces like Guizhou, Tibet and Inner Mongolia if information and accessibility improve.