TTG Asia
Asia/Singapore Saturday, 27th December 2025
Page 107

Riyaz, Jin Jiang launch RJJ Hotels to drive South-east Asia expansion

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Malaysian-owned hospitality group Riyaz International has entered a joint venture with Jin Jiang Hotels China Region to establish RJJ Hotels, marking a significant regional expansion move. The partnership, announced with the signing of a hotel management agreement on May 3, aims to grow Jin Jiang’s presence across South-east Asia.

Under the joint venture, RJJ Hotels has been granted licensing rights to operate and grow five Jin Jiang brands in key markets including Malaysia, Indonesia, Vietnam, the Philippines, Cambodia, and Laos. The venture targets 181 hotel management agreements and aims to have 108 hotels operational within five years.

From left: RJJ Hotels’s Yap Lip Seng, Sanher Investment & Development Co.’s Liu Hegeng and Zhou Ying, RJJ Hotels’s Amin Sidek, Riyaz International’s Seri Shaheen Shah, and Novac Hospitality’s Ng Kok Ming

The first hotel under this partnership, located in Luang Prabang, Laos, is being developed by Sanher Investment & Development. It will operate under the Metropolo brand, one of Jin Jiang’s largest and most established portfolios. The property is scheduled to open in early 2026. Metropolo hotels are positioned as four- to five-star properties, typically located in cities with strong historical character and offering more than 100 rooms.

Malaysia has been chosen as the headquarters for RJJ Hotels. As ASEAN chair and host to over 25 million international tourists in 2024, Malaysia will also hold several major regional events over the next three years, positioning it as a strategic base for regional hospitality investment.

RJJ Hotels will manage five brands under the Jin Jiang portfolio: Metropolo Jinjiang Hotels, an upscale four- to five-star city hotel brand; Ginco Hotel, a luxury five-star resort brand; Renjoy Hotel, an upscale five-star resort brand; Lavande, a midscale business hotel brand; and Jinjiang Inn, a premium economy hotel brand. These brands will anchor the group’s presence in both urban and leisure destinations.

Talks are underway with property owners in Kuala Lumpur, Johor, Penang, Sabah, Sarawak, Jakarta, Bali, Vientiane, Luang Prabang, Ho Chi Minh City, Halong Bay, Hanoi, and Manila.

To mark the launch, an investor conference will be held on August 27, 2025, at the Malaysia International Trade and Exhibition Centre, with over 400 Chinese and regional investors expected to attend. The event will also introduce the Jin Jiang Global Purchasing Platform in South-east Asia. Managed by Novac Hospitality, the platform will provide access to furniture, fixtures and equipment and operating supplies and equipment, supporting hotel rollouts across the region.

ANA introduces sign language badge for deaf travellers

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All Nippon Airways (ANA) has launched a new sign language badge to better support deaf travellers ahead of the 2025 Deaflympics, an international multi-sport competition for deaf and hard-of-hearing athletes, which will be held in Tokyo in November.

The move, designed to enhance the airline’s barrier-free services, is part of the ANA Group’s commitment to “creating a sky welcoming everyone”.

The new badge, worn by trained staff, enhances accessibility and helps deaf passengers easily identify staff offering sign language support

The new badge depicts a heart formed by two intersecting fingers, symbolising connection through hands. The imagery reflects the airline’s “commitment to inspiring kindness and compassion through sign language”, according to ANA. It will be worn by cabin attendants and airport staff who hold at least a level four certificate in either the Japanese Sign Language Proficiency Test or the Japanese National Sign Language Certification.

The “enhanced visibility” of the eye-catching purple pin will help ensure “customers who require sign language support can easily identify and approach staff with confidence”, ANA continued.

Keiji Omae, ANA’s executive vice president of customer experience, said: “(The new badge)  emphasises our dedication to inclusivity and accessibility for all our passengers. We recognise that seamless communication is essential for fostering connection, and this badge will enable our staff to connect more effectively with customers who rely on sign language.”

Scheduled for November 15-26, the Deaflympics, which is held every four years, is expected to host approximately 6,000 deaf athletes, staff, officials and referees from 80 countries and regions in Tokyo. In addition, some 3,000 volunteers will attend the games to support visitors and operations.

Aviation roundup: Cathay Pacific, Hunnu Air and more

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The Bridge lounge at Hong Kong International Airport

Cathay Pacific unveils redesigned The Bridge lounge
Cathay Pacific has officially reopened The Bridge lounge at Hong Kong International Airport (HKIA), offering an enhanced experience for passengers. The lounge has been redesigned with a combination of new features and familiar elements to create a refined pre-flight environment. It marks the first phase of the airline’s broader lounge improvement plan, which will continue with renovations at The Wing and other lounges in the coming years.

Located near Departure Gate 35 in Terminal 1, The Bridge’s interior features cherry wood, framed screens, black granite, and travertine, along with original artworks from the airline’s Gallery in the Skies initiative.

The lounge offers two dining sections: one serving Chinese favourites like wonton and dan dan noodles, dim sum, and new regional dishes, while the other features international options including casseroles, fresh pastries, and salads. The lounge also introduces The Nook, a new space offering regional Chinese small plates, and a Food Hall with oven-prepared meals.

Additionally, The Bridge will soon implement a biometric check-in system, making it the first Cathay Pacific lounge to offer this feature, alongside a traditional check-in desk. Customers can also enjoy panoramic runway views from the Bar while relaxing in Solo Chairs in the dedicated lounge areas.

Hunnu Air

Hunnu Air launches Ulaanbaatar-Beijing flights
Hunnu Air has launched scheduled services using Embraer’s E195-E2 aircraft, with the inaugural flight from Ulaanbaatar to Beijing’s Daxing International Airport marking the first time the E2 has flown into the Chinese mainland.

The flight was operated by one of two new E195-E2 aircraft delivered to Hunnu Air in April. The airline plans to use these planes to expand services to destinations like Haikou, Sanya, Phu Quoc, and Tashkent, as well as increase flights to Japan, China, Vietnam, India, and South Korea. The aircraft features 136 seats in a two-by-two layout, with no middle seat.

Air Astana

Air Astana commences direct flights from Astana to Danang
Air Astana has expanded its route network to Vietnam with the launch of direct flights from Astana to Danang on May 14.

The airline will operate direct scheduled flights to Danang twice a week, on Wednesdays and Sundays.

As part of its summer schedule, Air Astana has increased its weekly flights to Vietnam to 11. The airline operates flights to Nha Trang four times a week from Almaty and three times a week from Astana. Flights to Danang are available twice weekly from Astana and, starting June 4, will also operate twice weekly from Almaty. Kazakhstan citizens are eligible for a visa-free stay in Vietnam for up to 30 days.

Korean Air and Delta Air Lines

Korean Air, Delta Air Lines invest in WestJet to strengthen partnerships
Korean Air and Delta Air Lines will strengthen their partnerships with WestJet by purchasing minority equity stakes in the Canadian airline from Onex Partners, a private equity platform of Onex, a Canadian investor. These investments will enhance the airlines’ existing relationships with WestJet, benefiting customers across North America, Europe, Asia, and beyond.

Korean Air and Delta Air Lines will each acquire a total 25 per cent stake in WestJet. Delta Air Lines will invest US$330 million for a 15 per cent share, while Korean Air will invest US$220 million for a 10 per cent stake.

After the transaction closes, Delta plans to sell 2.3 per cent of its stake in WestJet to its joint venture partner, Air France-KLM, for US$50 million, pending approvals from Air France-KLM. The Onex Group will remain the majority owner of Calgary-based WestJet.

Korean Air and Delta have been codeshare partners with WestJet for several years. These new investments will further enhance travel experiences for customers, offering a seamless and elevated service worldwide.

Korean Air and WestJet have partnered since 2012, expanding transpacific connectivity between Seoul Incheon and Vancouver, Toronto, and Calgary, with connections to both airlines’ networks. Delta and WestJet have been partners since 2011, strengthening their U-Canada border services and global network options for customers.

The Westin Singapore launches Hidden Singapore adventure package

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The Westin Singapore has introduced a limited-time package offering guests the chance to explore the city through a self-guided immersive game experience.

A Westin Adventure: Unravelling the Hidden Singapore is available for stays from May 31 to August 31, 2025. The package is priced from US$305 per night for two people.

Experience a fun-filled stay at The Westin Singapore while discovering lesser-known facts about Singapore

In partnership with Hidden, a creative studio that transforms cities into interactive playgrounds, the package includes access to Marvels of Marina Bay Sands – an immersive multiplayer experience delivered via WhatsApp. Guided by the Void Deck Cat, a fictional mascot, participants will explore the Marina Bay Sands area through puzzles and storytelling designed to highlight lesser-known historical and cultural details.

The package includes daily breakfast for two, two game tickets, a complimentary guaranteed room upgrade, and an exclusive Void Deck Cat mascot. Guests also receive access to the hotel’s wellness facilities on level 35, including the Heavenly Spa by Westin, yoga sessions, Reformer Pilates, and guided runs with the in-house Run Concierge.

To play, guests scan a QR code provided by the hotel after check-in. A team leader then receives a link via WhatsApp to share with others. A mobile device is required to participate. After completing the game, guests can redeem a complimentary drink. Additional games in areas such as Tanjong Pagar and Chinatown can be purchased by tapping the mascot in-room.

Bookings are open now through August 30, 2025.

For more information, visit The Westin Singapore.

Explora Journeys sets course for 2027 with new summer programme

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Explora Journeys, the ocean travel brand from MSC Group, has announced its Summer 2027 programme, which includes new destinations, the introduction of a new ship, and the brand’s first itineraries in Alaska.

Operating from March to November 2027, the season will include sailings aboard Explora I, II, III, and the newly introduced Explora IV.

Guests will experience journeys in the Mediterranean, Northern Europe, Canada, New England and Alaska from March to November 2027

Explora IV will be the fourth ship in the fleet and the second powered by liquefied natural gas. The vessel will feature redesigned public areas, expanded outdoor decks, and additional residences, contributing to a high space-to-guest ratio.

During the 2027 season, Explora I and II will continue to operate in the Mediterranean, offering more than 60 itineraries. These journeys will include a mix of returning and maiden ports such as Trogir in Croatia, Toper in Slovenia, Olbia in Sardinia, Algiers in Algeria, Istanbul in Turkey, and Amalfi in Italy, providing access to a range of coastal cities, historical landmarks, and archaeological sites throughout Southern Europe and North Africa.

For the first time, Explora Journeys will include Alaska in its destination portfolio. Explora III will sail from Vancouver, Canada, offering access to Alaska’s coastal regions, wildlife, and towns with indigenous heritage. These itineraries include glacier viewing, hiking, kayaking, and cultural experiences such as totem pole carving and local seafood.

Two example sailings in Alaska for summer 2027 include an 11-night roundtrip from Vancouver from May 10 to 21, with maiden visits to Sitka, Prince Rupert, and Endicott Arm, starting at approximately US$8,000, and a 14-night roundtrip from July 2 to 16, calling at Hubbard Glacier, Kodiak, and Alert Bay, with fares from approximately US$10,000.

For more information, visit Explora Journeys.

Torsten Richter leads as GM of Anantara Siam Bangkok Hotel

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Anantara Siam Bangkok Hotel has appointed Torsten Richter as its new general manager. With more than 30 years of international experience in hospitality, he brings a background in operations and leadership across Europe, the Middle East, and Asia.

Richter joins from his most recent position as Minor Hotels’ area general manager for Malaysia and Indonesia, as well as general manager of Anantara Desaru Coast Resort & Villas. His career has included management roles at several hotel brands, with a focus on guest experience, operational performance, and brand development.

He has held several general manager positions at a number of hotels, including The Sarasvati in Bali, The Ritz-Carlton in Berlin, The JAFFA in Tel Aviv, and SO/Bangkok.

Aloft Langkawi Pantai Tengah welcomes new GM

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Aloft Langkawi Pantai Tengah has named Shanmugam Thangavelu as its new general manager. With over 25 years of experience in the hospitality industry, Shan has held senior roles at renowned hotel brands, including Four Seasons, Raffles, Westin, and most recently, Fairfield by Marriott, where he was general manager of the Bintulu Paragon property.

Shan’s background includes leading successful pre-openings, achieving strong business results, and bringing expertise in operations and leadership to support the property’s growth. His passion for hospitality, along with his commitment to maintaining a healthy work-life balance, positions him to effectively lead the hotel into its next phase of development.

The Standard, Singapore names new GM

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The Standard, Singapore has appointed Amy Lu as general manager. She brings 19 years of regional hospitality experience and previously served as director of operations at Andaz Singapore for five years.

Originally from Taoyuan, Taiwan, Lu’s experience spans a range of properties, from resorts in Saipan to hotels in Shanghai. She now brings that international background to her new role in Singapore, where she will focus on team collaboration, guest experience, and operational improvement, drawing on a leadership style shaped by curiosity, resilience and a strong commitment to the industry.

Asia-Pacific leads trending summer destinations: Mastercard Economics Institute

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Asia-Pacific accounts for eight of the world’s top 15 trending summer travel destinations, according to Travel Trends 2025: Purpose-driven Journeys, the annual Mastercard Economics Institute (MEI) report on consumer spending in the travel sector.

While exchange rates and geopolitical dynamics influence behaviour, the report notes that personal interests and purpose-driven travel remain key factors shaping travel decisions. Drawing on aggregated and anonymised transaction data and third-party sources, the report outlines current influences on travel choices.

Nha Trang makes its debut as a top summer hot spot

Destination shifts and travel drivers
Japan leads the list, with Vietnam’s Nha Trang rising rapidly. Tokyo and Osaka are the top two trending destinations for summer travel (June-September 2025), reflecting the largest increases in tourism demand compared to previous years. In 2024, Tokyo moved from second to first place globally. Nha Trang entered the list for the first time, growing in popularity.

China and India continue to dominate Asia’s outbound travel. The Chinese mainland remained the world’s largest outbound travel market in 2024. Travellers from China are prioritising destinations offering value and relaxed visa policies, including Japan, Malaysia, and Singapore. Interest in Central Asian destinations such as Kazakhstan, Uzbekistan, and Kyrgyzstan is also rising.

India recorded its highest number of outbound travellers to date in 2024. The most visited destinations included Abu Dhabi, Hanoi, and Bali. Growth is supported by expanded direct flight routes and a growing middle class. These two markets continue to influence global travel flows significantly.

Across Asia-Pacific, travellers are focusing on dining, nature, and wellness rather than traditional sightseeing. Locations such as Gianyar in Bali, Indonesia, and Queenstown, New Zealand, have seen increased attention. MEI’s Wellness Trend Index (WTI) indicates that Thailand remains a leading destination for wellness-focused travel, with activities such as eco lodges and meditation retreats. New Zealand’s rising WTI score indicates increasing interest in this segment.

Sports tourism is also expanding. Events such as the Australian Open and the Baseball World Series in Los Angeles generated significant international spending. During Shohei Ohtani’s World Series debut, spending by Japanese visitors increased by 91%, highlighting the influence of sporting events on travel.

Currency sensitivity and travel patterns
Travellers from Asia-Pacific are particularly sensitive to exchange rate changes. A weaker yen throughout 2024 contributed to increased inbound tourism to Japan. A 1% depreciation of the Japanese yen against the Chinese yuan corresponded with a 1.5% increase in Chinese visitors. By contrast, similar currency movements led to only a 0.2% increase in visitors from New Zealand and the US.

The number of Singaporean visitors to Japan reached record levels in 2024, driven by a 40% rise in the Singapore dollar against the yen, despite higher prices for airfares and accommodation.

In relation to the US, MEI found that tourists from India, Singapore, South Korea, and Taiwan are highly responsive to exchange rate movements. A 1% depreciation of the US dollar against these currencies was linked to a 0.6-0.8% rise in tourist numbers. These patterns mirror those observed in Japan, suggesting currency value plays a strong role in travel decisions.

Business travel and security concerns
Business travel patterns are also changing. Companies are reducing global travel in favour of regional trips. Although fewer trips are being taken, they tend to last longer. For example, the average duration of US-based travellers’ trips to Asia-Pacific increased from 8.8 to 10.2 days.

Fraud remains a concern, especially during peak travel seasons. MEI reports that fraudulent activity in popular destinations can rise by up to 28% during these times. Common scams include overcharging in restaurants and taxis, fake tour operators, and fraudulent property listings.

David Mann, chief economist, Asia Pacific, Mastercard, said: “This report is designed to offer a clearer view of how consumer behaviours are evolving – and what that means for tourism growth.

“The Asia-Pacific region continues to set the pace for global travel, with buzzing destinations like Tokyo, Shanghai, Seoul, and Singapore capturing the imagination of travellers around the world. Even as economic uncertainty persists, travel remains a bright spot, driven by people seeking meaningful, value-driven experiences.”

View the full report here.

Indonesia expands DMI 2025 to boost tourism and trade in Europe

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Indonesia is stepping up efforts to access the European market through the Discovering the Magnificence of Indonesia (DMI) exhibition in Amsterdam, to be held from October 30 to November 2, 2025. The event brings together tourism and creative economy stakeholders under a single platform.

Following its 2024 launch, which focused primarily on the creative economy, this second edition sees organiser Nuswantara Adhidaya Perkasa (KUPU) partnering with the Indonesia Tourism Industry Association (GIPI) and the Indonesia Exhibition Companies Association (IECA) to expand the event’s scope into tourism and business events.

From left: KUPU’s Dicky Yunanto and IECA’s Hosea Andreas Rungkat

DMI 2025 will occupy 3,725m² of exhibition space and is expected to host between 120 and 150 exhibitors, attracting approximately 15,000 visitors. Of the total area, 1,000m² will be allocated to tourism, with the remainder dedicated to Indonesian small and medium-sized enterprises involved in culinary, fashion, crafts, digital content, and design.

DMI 2024 attracted over 2,000 visitors and generated an estimated US$1.8 million in potential business. For 2025, organisers are targeting 500 structured business-to-business meetings, with projected transactions expected to exceed US$11 million.

“We want to establish Indonesia’s presence in Europe by creating lasting connections and real opportunities for growth in both the tourism and business sectors. This is just the beginning of what we hope will become a long-term, mutually beneficial partnership,” said Dicky Yunanto, co-founder of KUPU.

To extend the impact beyond the main event, a series of post-show roadshows is being planned in collaboration with Indonesian embassies across Europe. These roadshows aim to provide exhibitors with direct access to potential partners and buyers in key markets.

“While the Wonderful Indonesia Tourism Fair brings buyers to Indonesia, DMI takes Indonesia to the buyers,” remarked Haryadi Sukamdani, chairman of GIPI. “This proactive approach is vital now that industry development can’t rely on government-led initiatives alone.”

GIPI will oversee seller curation and buyer invitations for the event.

A formal partnership agreement has also been signed between DMI and IECA. This includes the creation of a dedicated IECA showcase within the tourism section, designed to promote Indonesia’s growing exhibition calendar to an international audience and build interest in the country’s business events sector.

“Indonesia’s exhibitions already have strong regional standing. It’s time we step up and be recognised globally,” said IECA chairman Hosea Andreas Rungkat.