TTG Asia
Asia/Singapore Saturday, 27th December 2025
Page 106

Malaysia banks on live events to draw tourists

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Malaysia has introduced the Concert and Event in Malaysia Incentives (CEMI) rebate programme to strengthen its position as a centre for entertainment and cultural activities, with the aim of attracting more foreign tourists. With an initial allocation of 10 million ringgit (US$2.34 million), the initiative is designed to support inbound tourism by drawing international artistes and their fanbases to the country.

Announcing the launch of CEMI, communications minister Fahmi Fadzil noted that the rise in live events has had a knock-on effect across multiple sectors, including small traders, technical crews, hospitality, airlines, and public transport. The wider impact of such events has been evident in recent patterns of travel and accommodation demand.

Live events take the spotlight as Malaysia rolls out CEMI to boost inbound tourism

Digital travel platform Agoda reviewed international accommodation searches around concerts held in Kuala Lumpur in 2024. It found that accommodation interest rose during concert periods, with searches increasing on the event dates and the surrounding days, compared to the week before. This increase in demand from regional markets aligns with the objectives of the CEMI programme.

For example, the A.R. Rahman Live in Kuala Lumpur concert on July 27, 2024 recorded a 14 per cent increase in accommodation searches, with Singapore, Indonesia, and China being the main source markets. The Bruno Mars concert on September 17, 2024 saw a 27 per cent increase in searches, mainly from Indonesia, Singapore, and China. Jay Chou’s Carnival World Tour stop in Kuala Lumpur on October 26, 2024 generated a 12 per cent rise in searches, with Indonesia, Singapore, and Thailand as the top markets.

Uzaidi Udanis, founder of the Consortium of Inbound Tourism Alliance, welcomed the CEMI rebate programme and described it as a timely and strategic move in the lead-up to Visit Malaysia Year 2026. He emphasised the need for event organisers to plan well in advance, recommending a lead time of at least one year to promote and market events to both domestic and international audiences and to ensure strong attendance.

He also said organisers should collaborate with tourism boards, local councils, and travel operators to curate side events around the main concert or show, such as food festivals, cultural exhibitions, or pop-up markets, to create a festival-like setting.

“This will not only extend visitor stays but also spread the economic benefits more widely to local businesses and communities,” Uzaidi said. “When you create a full destination experience around a concert, you give international visitors more reasons to travel, explore, and spend.”

In addition, he proposed bundling event tickets with accommodation, dining, and sightseeing options to help inbound travellers plan their trips more easily. “This kind of bundling adds value and convenience for foreign visitors,” he noted.

Criteo’s Spring 2025 Travel Pulse report highlights key travel trends in Asia -Pacific

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Commerce media company Criteo has released key findings from its Spring 2025 Travel Pulse report, shedding light on emerging travel trends, booking patterns, and shifting traveller sentiment across Asia-Pacific.

The report, based on data from over 100 travel partners in the region, including approximately 20 from South-east Asia, provides valuable insights into travel demand and evolving behaviours as brands prepare for the summer holiday season.

Travel remains a priority for Asia-Pacific travellers seeking meaningful escapes and new experiences

In 1Q2025, travel demand in Asia-Pacific remained strong, with hotel bookings increasing by 10% and air bookings rising by 7%, outperforming the Americas and EMEA, where most categories saw declines. From July to October 2024, Asia-Pacific travel bookings exceeded retail sales by over 12 index points, indicating sustained interest in travel even beyond peak periods. Notably, South-east Asia saw a mid-year surge in bookings, with travel surpassing retail sales by more than six index points in June and July 2024. This suggests that travellers are planning further ahead, with multi-day stays being booked an average of 52 days in advance. This growing trend presents an opportunity for marketers to target high-intent travellers earlier in the year.

Despite rising costs, which have impacted 45% of global travellers, travel remains a top priority. Half of global travellers still view it as essential to their lifestyle, a sentiment that remains particularly strong in Asia-Pacific. This enduring passion for travel underscores its role as a vital source of new experiences and a change of environment, even as expenses rise.

The report also reveals evolving traveller interests and purchase behaviours. A significant 60% of Asia-Pacific travellers prioritise food-related attractions, providing an opportunity for marketers to highlight local cuisine, promote culinary tours, and create food-centric experiences. Affluent travellers in Asia-Pacific were found to be leading consumers in the Health & Beauty category, with South-east Asian affluent travellers 32% more likely to purchase makeup and 27% more likely to invest in skincare products.

Another notable trend is the increasing use of AI tools among Asia-Pacific travellers for itinerary planning and travel inspiration. Full trip planning and flight bookings showed year-on-year growth in 1Q2025, highlighting the importance for travel marketers to optimise content for AI discovery and ensure their product data is structured for AI-generated recommendations.

“Travel planning today is shaped by fast-changing trends, shifting consumer priorities amid macroeconomic changes, and the growing role of AI in decision-making,” said Taranjeet Singh, managing director, venture markets, APAC at Criteo. “The Spring 2025 Travel Pulse Report sheds light on how these dynamics are influencing traveller behaviour – helping travel marketers personalise experiences and reach the right audience, with the right message, at the moment it matters most.”

The full report can be viewed here.

Fairmont Hotels & Resorts rolls out new global brand campaign

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Fairmont Hotels & Resorts has launched its latest global brand campaign, Fairmont Presents Make Special Happen, celebrating the brand’s century-long role as host to iconic events and everyday moments.

Paying tribute to its heritage and ties to the silver screen, the campaign tells the story of a build-up to a grand celebration, portraying how Fairmont colleagues and guests come together to make each moment meaningful.

Fairmont’s new campaign highlights a century of making everyday moments special

Created by King & Partners and directed by Jean Claude Thibaut, the campaign was filmed at Fairmont Royal York in Toronto. Inspired by classic cinema, it blends Fairmont’s historic role in major milestones with a modern outlook, featuring landmarks like Fairmont Doha and Fairmont Tokyo. Thibaut described his approach as rooted in Fairmont’s heritage, with inspiration from the Truman Capote era. His goal was to capture the spirit of celebration and togetherness that defines the brand, portraying Fairmont as the backdrop for both major events and meaningful everyday moments.

Through film and photography, the campaign follows a diverse cast of characters: The Celebrationist who sends out invitations; The Porter who delivers them; The Linksman, often found on the golf course; The Wellness Enthusiast, who frequents both the gym and dance floor; The Muse & Her Makers, a well-travelled family with their dog; and The Legends in Leisure, a couple who embrace life’s pleasures. The campaign culminates in a celebration with Tom Wolfe, America’s first concierge and chief concierge at Fairmont San Francisco, as preparations come together in anticipation of the big event.

The campaign launches with a 360-degree media rollout including print, online, and social channels across North America, Canada, Asia, the Middle East, and Europe, focusing on national, travel, and lifestyle outlets. Media activation will run in two phases: May to July and September to October 2025.

Alongside the campaign, Fairmont is also launching Special Happens…, a collection of immersive guest experiences designed to highlight how even small moments can be made special. These experiences fall into four categories: Special Happens… After Dark features night-time experiences such as private spa rituals under the stars at Fairmont Sonoma Mission Inn & Spa, or outdoor dinners at Fairmont Royal Palm Marrakesh. Special Happens… In the Wild includes nature-based activities like afternoon tea on the beach with Fairmont Empress or waterfall yoga after a seaplane journey from Fairmont Chateau Whistler. Special Happens… Around the Table focuses on culinary experiences, from chocolate-making at Fairmont Orchid to participating in traditional imu cooking with Fairmont Kea Lani, while Special Happens… In the Spotlight celebrates culture and the arts, including learning local crafts with Fairmont Jaipur or private visits to Claude Nobs’ home arranged by Fairmont Le Montreux Palace.

More offerings will be introduced throughout 2025 as the brand continues to explore new ways to create personalised and memorable guest experiences.

Make Special Happen isn’t just a campaign; it’s part of our brand DNA and is the sentiment we make our guests feel. Fairmont hotels are social epicentres that blend genuine encounters with the heart of the action, creating vibrant spaces where communities gather. Occasions are celebrated, milestones are marked, and history is made every day at our 94 properties in 30 countries globally,” said Omer Acar, CEO, Fairmont Raffles.

Star of the Seas begins sea trials ahead of August 2025 launch

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Royal Caribbean’s upcoming Star of the Seas has reached a key construction milestone, taking to open waters for the first time as part of its sea trials. The next ship in the Icon Class began testing this week ahead of its scheduled debut in August 2025 at Port Canaveral (Orlando), Florida.

Over 11 days, more than 2,000 experts in naval architecture, engineering, navigation and design are conducting a range of technical assessments. These include evaluating how the ship performs at sea, testing engine limits, and fine-tuning systems to ensure readiness. Following the trials, Star of the Seas will return to the Meyer Turku shipyard in Finland for final outfitting.

Royal Caribbean’s new Star of the Seas has set sail on its maiden voyage; photo by Royal Caribbean

Set to expand the Icon Class concept introduced by Icon of the Seas, Star of the Seas will feature eight neighbourhoods with a mix of new elements and returning favourites. The ship will offer family-friendly attractions such as waterslides, seven pools, and over 40 options for dining, drinks and entertainment.

Upon launch, the ship will operate seven-night cruises to the Eastern and Western Caribbean, including stops at Royal Caribbean’s private island, Perfect Day at CocoCay in The Bahamas.

New hotels: Radisson Red Phuket Patong Beach, Tru by Hilton Hanoi Station and more

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Radisson Red Phuket Patong Beach

Radisson Red Phuket Patong Beach, Thailand
Just 200 metres from Patong Beach, Radisson Red Phuket Patong Beach is a 388-room lifestyle hotel blending art, music, and social spaces. Guests can enjoy a rooftop beach club, eight dining venues including Hard Rock Café Phuket, and wellness facilities such as the Atlas Gym and hydrotherapy treatments.

With co-working areas, a kids’ club, and five event spaces, the hotel caters to both leisure and business travellers. Its central location offers easy access to Bangla Road, Andamanda water park, and key cultural sites.

Tru by Hilton Hanoi Station

Tru by Hilton Hanoi Station, Vietnam
Hilton has introduced its Tru by Hilton brand to Vietnam with the launch of Tru by Hilton Hanoi Station, located in the heart of the capital city.

Just across from the historic Hanoi Railway Station, the 129-room hotel offers a range of room types including king, twin, king with sofa, and accessible options. It also provides easy access to popular attractions such as Hoan Kiem Lake, the Old Quarter, and Hanoi’s vibrant street food scene.

The property features the brand’s Top It complimentary breakfast bar, with options including a variety of dumplings. The 24/7 Eat. & Sip. market offers local snacks, drinks, beer, wine, and herbal-infused water made with local ingredients.

Amenities include a fitness centre, shared social spaces, and a local recommendations wall.

Dinso Resort & Villas Ko Chang

Dinso Resort & Villas Ko Chang, Thailand
IHG Hotels & Resorts has opened Dinso Resort & Villas Ko Chang under its Vignette Collection, offering a peaceful retreat surrounded by nature on the island of Koh Chang in Thailand.

The resort features 168 rooms and villas. Guests can choose from pool access rooms, family suites, ocean-view villas, or private pool villas. There are three dining options, a spa, and a kids’ club. The resort also supports local conservation efforts and promotes sustainable tourism.

Aaramgah Jawai Resort & Spa

Aaramgah Jawai Resort & Spa, India
Aaramgah Jawai Resort & Spa is a new property under the Radisson Individuals Retreats brand, located in Jawai, Rajasthan. Surrounded by nature and wildlife, the resort is close to Maharana Pratap Airport in Udaipur, and easily accessible from Sumerpur Bus Stand and Jawai Bandh Railway Station.

The resort features 32 rooms, including 22 premium rooms and 10 luxury villas, along with spacious event lawns, ideal for weddings and business events. Guests can dine at Amruttulya and Madira, enjoy spa treatments, and take part in adventure and wellness activities.

Nearby attractions include Jawai Dam, Leopard Caves, and Ranakpur Jain Temple. Guests can also join wildlife safaris and cultural tours.

Music lovers to unite in Sarawak for Rainforest World Music Festival 2025

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The Rainforest World Music Festival (RWMF) is returning to the Sarawak Cultural Village in Kuching, Sarawak, Borneo, scheduled for June 20-22nd. The festival, now in its 28th edition, continues to bring together music lovers, performers, and travellers to celebrate global music and culture.

Under the theme Connections: One Earth, One Love, the festival promotes unity through music, featuring over 180 performers from 20 countries. Acts include Earth, Wind & Fire Experience by Al McKay, Otyken from Siberia, At Adau (Malaysia), Kuntaw Mindanao (the Philippines), La Chiva Gantiva (Colombia), Seppuku Pistols (Japan), Sinaran Collective (Malaysia), and Buddha Beat (Malaysia), among others. Alongside evening concerts, the festival offers daytime workshops and cultural displays.

Experience global rhythms at the 28th Rainforest World Music Festival in Kuching; photo by Sarawak Tourism Board

Sustainability remains at the heart of RWMF 2025. The Green Ruai is a dedicated space for hands-on workshops and exhibits on sustainability, where visitors can also calculate their carbon footprints.

With a record 26,000 attendees in 2024, RWMF 2025 aims to exceed that number, solidifying its status as a key cultural event in South-east Asia.

Tickets are available from 283 ringgit (US$66) for a one-day pass, and 765 ringgit for a three-day pass. Children’s tickets (ages three to 12) are priced at 80 ringgit, with free entry for children under three.

Sarawak offers diverse accommodation options, from eco-lodges and boutique hotels to luxury resorts. Community-run home stays in indigenous villages provide an immersive experience while supporting sustainable tourism.

In addition, Malaysia Airlines and Firefly are offering up to 20 per cent off flights to Sarawak with the promo codes MHRWMF25 and FYRWMF25. Book by June 22, for travel between June 14 and 29.

For more information, visit Rainforest World Music Festival 2025.

Wharf Hotels makes key appointments to team

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Wharf Hotels has announced the appointments of Jürgen Dörr as vice president, operations; Eva Wong as group director, digital marketing; and Vireo Yeung as group director, global sales. All three will be based at the company’s headquarters in Hong Kong.

Dörr joins from Vinpearl Holding Company in Vietnam, where he served as CEO overseeing a large portfolio of hotels and leisure assets. He brings extensive operational experience from previous roles at Regent, Hyatt Hotels, Shangri-La Group and Fullerton Hotels and Resorts, and will lead Wharf Hotels’ operations across rooms, food and beverage, events and technical services.

From left: Jürgen Dörr, Eva Wong and Vireo Yeung

Wong brings experience from previous leadership roles at Christian Dior Couture, Ralph Lauren and various beauty brands. She will oversee digital strategy across all group brands and work closely with the commercial and IT departments to enhance digital engagement and drive online-to-offline integration.

Yeung has been promoted from his prior role as regional director sales – Hong Kong and Taiwan. With over 20 years of experience, including at Hyatt Hotels and Miramar International Hotel Management, he will now lead global sales strategy across key international markets.

Japan eyes India as key tourism growth market

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Japan is focusing on India as a major growth market for tourism following a record number of arrivals from the country in 2024, driven by increased air connectivity, streamlined visa processes, and the depreciation of the yen against the Indian rupee.

The uptick in Indian visitors, for both leisure and business travel, is expected to continue through 2025, supported by promotion from the Japan National Tourism Organization (JNTO), more direct flights, and expanded code-sharing arrangements.

Japan aims to attract more Indian travellers by enhancing connectivity, promotions, and addressing local culinary needs; Kiyomizu-dera Temple in Kyoto, pictured

However, trade experts note that the market’s full potential may remain unrealised without a greater availability of Indian cuisine in Japan, citing a shortage of chefs and authentic options, particularly for vegetarians.

Indian visitors to Japan reached 233,000 in 2024, marking a 40 per cent year-on-year increase. The growth was supported by expanded air services, including the Bengaluru to Haneda and Bengaluru to Narita routes, both increased to five flights weekly, along with a daily service between Haneda and Delhi.

In 2025, code-sharing is playing a growing role in broadening access to Japan for a larger share of India’s population. Japan Airlines’ codeshare partnership with IndiGo, launched in December 2024, covers 18 domestic routes in India that connect to Japan Airlines-operated flights to and from Delhi and Bengaluru.

All Nippon Airways (ANA) and Air India expanded their code-sharing agreement in March 2025 to include seven domestic routes in India and six within Japan, covering services to Itami (Osaka), Nagoya, Fukuoka, Sapporo, Okinawa and Hokkaido.

Katsuya Goto, executive vice president of alliances and international affairs at ANA, described the move as “a significant step in our ongoing efforts to provide a superior travel experience for customers flying between Japan and India”.

“We’re creating a stronger bridge between our two nations,” added Nipun Aggarwal, chief commercial officer of Air India.

In its promotions, the JNTO Delhi office is working “to position Japan as the most coveted getaway for Indian experiential travellers”, said Ryo Bunno, executive director of JNTO Delhi.

The organisation is targeting families and couples in their late 20s to 40s with an annual disposable income of at least four million yen (US$27,545), focusing on tourism content centred on Japan’s nature, traditional culture, and performing arts.

JNTO’s efforts also include providing online resources to help Indian visitors “enjoy their meals with peace of mind”, but experts say more needs to be done on the ground.

“Indian food is more widely available than before, and awareness among hospitality providers is growing,” shared Nitin Sachdeva, CEO of India-based Venture Marketing, a specialist in tourism and hospitality.

“But truly authentic Indian cuisine – especially for corporate groups seeking a familiar food experiences – is still limited. While Indian restaurants exist in major Japanese cities, there’s still a gap when it comes to delivering diverse regional Indian food in hotels, conference venues, or incentive programmes,” he added.

David Rakhit, owner of Ady, a fusion Indian/Japanese restaurant in Tokyo’s Ginza district, agreed, noting that outside Tokyo and Osaka, there is a “relative scarcity” of restaurants serving dishes for strict vegetarians or followers of the Jain religion.

Ady has seen a “significant uptick” in customers from India this year, which Rakhit attributes to its large kitchen that allows it to cater to groups of up to 75 (seated) and 100 (standing).

Utilising Indian restaurants for events, hiring Indian chefs at international chain hotels and training Japan’s private sector on Indian market nuances are among the ways Japan can better accommodate the culinary needs of Indian travellers, opined Sachdeva.

By doing so, Japan can attract more of the Indian market, one of the world’s fastest-growing outbound travel markets, which is projected to be worth US$55.4 billion by 2034, according to the Federation of Indian Chambers of Commerce & Industry.

Malaysia strengthens museum sector ahead of Visit Malaysia Year 2026

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Malaysia is intensifying efforts to position museums as central tourism assets in preparation for Visit Malaysia Year 2026 with new laws and infrastructure upgrades supporting the strategy.

The National Unity Ministry is in the final stages of drafting a law to regulate museum activities nationwide. Slated for tabling by November 2025, the legislation aims to provide a legal framework for museum governance, including the establishment of a Museum Council to advise and oversee the development and operations of institutions across the country.

The Penang State Museum and Art Gallery, pictured, is one of the key sites in Malaysia’s push to boost cultural tourism

National Unity minister Aaron Ago Dagang described the initiative as a move towards transforming museums into inclusive, accessible and sustainable spaces that promote creativity, critical thinking and shared cultural appreciation.

The law, being drafted in line with international standards, will introduce a rating system and bring private institutions under closer regulation to ensure alignment with national policy.

Penang and Johor are actively investing in museum upgrades as part of a broader heritage tourism strategy. The 100-year-old Penang State Museum and Art Gallery is currently closed for major restoration and is scheduled to reopen by the end of the year.

Several institutions under the Johor Heritage Foundation, including the 100-year-old Tokoh Johor Museum and the Sultan Abu Bakar Heritage Complex, are also undergoing significant upgrades. The Tokoh Johor Museum is currently closed for a 10 million ringgit (US$$2.3 million) conservation project.

The state has identified culture and heritage as key tourism segments alongside ecotourism, adventure, leisure and business events. Johor is positioning itself as a historical crossroads of culture and trade, with museum revitalisation efforts integrated into the state’s wider tourism growth strategies.

Singapore destination brand presence soars on wings of superstars

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Singapore sights and locations have been trending high on social media this month, riding on the massive global fanbase of two members from Korean boyband BTS.

Released on May 16, a three-minute, 25-second music video for Jin’s English song, Don’t Say You Love Me, the main track off his second solo album Echo, which was also released on the same day, shows the popular artist and his love interest, an established South Korean actress Shin Se-kyung, interacting around eight landmarks in Singapore.

BTS members Jin (left) and JHope put Singapore in the spotlight through their music and social media content

Besides well-known tourist locations like National Gallery and Gardens by the Bay, the music video also features locations that are relatively less prominent, but no less unique in their own way – the rooftop carpark of Goldhill Plaza, which is known for its unique circular design; Emerald Hill, which is home to a cluster of preserved Chinese Baroque shophouses; and Keng Eng Kee Seafood, a local restaurant listed in the Michelin Guide.

In less than a week, the Don’t Say You Love Me music video has acquired 9.9 million views on YouTube as of the afternoon of May 21 – and viewership continues to scale.

Fellow BTS member, J-Hope, who did two sell-out solo concerts in Singapore April 26 and 27, also put Singapore sights in the spotlight when he posted an Instagram Reel of himself enjoying the Singapore Botanic Gardens, Sentosa Sensoryscape, Alkaff Bridge, and digging into a popular local breakfast of half-boiled eggs and kaya toasts at Ya Kun Kaya Toast as well as an elaborate dish at one-Michelin-starred Waku Ghin. The Reel on J-Hope’s official Instagram page has 23.5 million views and 94.1 thousand shares as of May 21.

Commenting on Jin’s music video, Serene Tan, executive director – North Asia, Singapore Tourism Board, said the collaboration was a “unique opportunity to showcase Singapore’s culture, nature, and architecture through a charming blend with Jin’s music”.

Destination Singapore is also making headlines now with Lady Gaga’s four Asia-exclusive performances at Singapore’s National Stadium. Her concerts, scheduled for May 18, 19, 21 and 24, mark her return to the Lion City where she last held her Born This Way Ball concerts in 2012.

Amadeus data research pulled on April 3 noted statistically significant upticks in travel searches for Singapore. The American singer, songwriter and actress announced on March 10 that Singapore would be her only Asia stop in her world tour, which led to a 57 per cent spike traffic queries to Singapore the same day.

Search traffic volumes surpassed this peak on March 18, 19 and 20 – the days Lady Gaga’s pre-sale tickets became available, growing by a further 41 per cent. This was the highest spike in flight searches for travel to Singapore in May so far this year.

Hotels in Singapore also showed at least a 10 per cent growth on the four show nights in comparison to last year, according to data pulled on April 1 from Amadeus Demand360.

Amadeus Navigator360 data identified most flight bookings are from Seoul, Denpasar, Tokyo, Mumbai, Taipei, Hong Kong, London, Sydney, Delhi, Melbourne, Jakarta and Manilla for travel over the concert dates.