TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 678

Multi-level collaboration key to Philippines’ tourism revival: new chief

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The Philippines’ new tourism secretary, Christina Garcia Frasco, said collaboration between the national government, local government units (LGUs) and all tourism stakeholders from the private and public sectors is the best way forward to revitalise tourism.

“It is this inclusive, sustainable, innovative, and collaborative tourism governance that I intend to bring to the Department of Tourism,” Frasco, told the media and the Department of Tourism (DoT) officers and employees.

Frasco: practical knowledge of frontlines officers are critical in crafting national policy

Frasco’s perspective is honed by her local government experience as two-term mayor of Liloan in the province of Cebu. Her third term was cut short by her appointment to the DoT.

A lawyer by training and profession, she believes “that national and local government cooperation is imperative for our tourism plans and programmes to succeed”.

“If we uplift the status of one LGU, and translate that to the over 1,400 plus municipalities, 81 provinces, hundreds of cities across the country, uplifting each of their economies will uplift the economy of our nation as a whole,” she said.

“What I intend to bring to the Department of Tourism, is the perspective of valuing the input of LGUs in the crafting of national policy, considering that the policies that are crafted nationally will be implemented by the LGUs on the ground. And so it is imperative that in crafting national policy, we must seek the practical knowledge of those that are in the front lines,” she added.

Frasco also noted the importance of spreading tourism development to the countryside by giving “equal opportunity for promotion and product development” to the countryside and lesser-known tourist destinations, “the idea being that we improve the overall tourist experience, not only to bring back the tourism numbers that have been lost, but also to harness potential markets to further increase the number of tourists that will come into the country.”

She plans to take a “multidimensional approach to tourism”, where the focus is not only on natural resources but also on developing and promoting people and products.

Seeing how domestic tourism was a lifesaver for the industry when international travel was absent, Frasco will develop this sector to drive vast opportunities to small businesses and improve livelihood.

Sabah re-establishes air access

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Singapore-Malaysia crossing trials automated immigration system

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A new Automated Passenger In-Car Clearance System (APICS) is being trialled at Singapore’s Woodlands Checkpoint on the Singapore-Malaysia border, a process that is expected to improve immigration clearance.

Trial of the Automated Passenger In-Car Clearance System at Singapore’s Woodlands Checkpoint seeks to improve immigration clearance at land checkpoints

Drivers to Singapore via the Woodlands Checkpoint will drive up to a self-help kiosk under a light-controlled canopy, and scan their passport as well as their facial and iris biometrics on scanners located outside each car window. Passengers in the vehicle will no longer need to crane their necks out of the window for immigration clearance.

In the pilot phase, APICS is operational on weekday evenings and limited to cars where there is a single driver. This will be progressively offered to cars with more travellers.

Malaysia Airlines reopens its Platinum Lounge at KLIA

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Desaru Coast dangles welcome offers

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IHG opens first Vignette Collection hotel in Asia

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Hotel pool

IHG Hotels & Resorts and Siam Sindhorn has designated Sindhorn Midtown Hotel Bangkok – previously an independent property – as the first Vignette Collection hotel to open in Asia.

Vignette Collection is IHG’s newest luxury & lifestyle collection brand, where each hotel has its own distinct outlook and story to tell.

Hotel pool

Daily complimentary rituals at each Vignette Collection property create a sense of anticipation and connection and meet growing demand for more thoughtful travel experiences.

A complimentary Lao Khao shot is served with a mixed selection of pickled fruits from 1700 to 1800 daily at The Black Cat. Younger guests can dial the Emergency Popsicle Line located on the hotel’s second floor to receive a complimentary iced treat, delivered promptly by a dedicated Popsicle Butler.

Each of Sindhorn Midtown Hotel Bangkok’s 393 rooms feature bathroom amenities from Karl Lagerfeld and modern comforts such as Fritz Hansen’s iconic Drop chairs. The Fitness Centre offers panoramic city views, as does the Horizon Pool, which is located on the 18th floor.

The hotel also recently introduced three new dining offerings; The Black Cat is an atmospheric Thai Liquor bar, with a live band playing on selected evenings. Inspired by the golden age of Thailand, Bangkok’78 presents the city’s greatest culinary hits in a retro-inspired concept, while Sip & Co. adds to Langsuan’s flourishing café culture.

Sindhorn Midtown also partners with Kuvanant Foundation, which aims to provide educational opportunities for local students and those living with disabilities in rural areas of Thailand. The hotel will provide internship opportunities for the foundation’s students to earn first-hand work experience and offers career opportunities and insights into the hospitality industry.

Ascott acquires Oakwood Worldwide

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Oakwood Premier Melbourne recently opened in Melbourne

CapitaLand Investment Limited’s (CLI) wholly owned lodging business unit, The Ascott Limited (Ascott), has acquired Oakwood Worldwide (Oakwood), a global serviced apartment provider, from Mapletree Investments

The acquisition increases Ascott’s global portfolio by 81 properties and about 15,000 units. Oakwood’s approximately 8,500 operational units will immediately contribute to Ascott’s recurring fee income streams upon completion of the transaction slated in 3Q2022.

Oakwood Premier Melbourne recently opened in Melbourne

Ascott’s acquisition of Oakwood will leapfrog Ascott’s global presence to more than 150,000 units in about 900 properties across over 200 cities in 39 countries. It will add new markets which include Cheongju in South Korea; Zhangjiakou and Qingdao in China; Dhaka in Bangladesh as well as Washington DC, US.

Kevin Goh, CLI’s CEO for lodging, said: “We intend to build on the strong reputation and heritage of the Oakwood brand, especially in markets across South-east Asia, North Asia and North America. Oakwood will continue to grow alongside Ascott’s current portfolio of global brands as we continue to build growth momentum for our lodging business.”

“Besides strategic alignment… Ascott’s acquisition of Oakwood brings about an immediate boost to our units under management and franchise contracts. The Oakwood portfolio will accelerate the growth of our asset-light business, with added recurring fee income streams, expanded lodging offerings and increased customer base,” added Goh.

China tightens Covid curbs again

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Eastern Chinese cities have tightened Covid-19 curbs on July 3 in response to new infection clusters, setting fresh delays to the country’s tourism and economic recovery.

Cities impacted by China’s latest restrictions include Wuxi, a city near Shanghai; Si county in Anhui province; and Yiwu in Central Zhejiang Province.

Yiwu city (pictured) and other cities in Eastern China have suspended public activities as new Covid infections emerge

In Wuxi, operations at public facilities, such as restaurants and shops, are halted, while flights between Yiwu and Beijing are cancelled.

Si county, which contributes the bulk of infections in the latest wave, has locked down its 760,000 residents and suspended public traffic.

This comes as China announced on June 28 the decision to cut quarantine period for international travellers by half, to one week, and reduce the post-quarantine home monitoring period from seven days to just three.

Gilles Cretallaz moves to Dusit International

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Dusit International has appointed Gilles Cretallaz as its new chief operating officer, replacing Lim Boon Kwee, who retired from the position in May 2022.

In this new role, Cretallaz will be responsible for overseeing the financial and operational responsibilities of Dusit’s hotel business unit, including all Dusit Hotels and Resorts, ASAI Hotels, Elite Havens, White Label properties, and condominiums/residences under Property Management, at both corporate and property levels.

The French national brings to the role more than 30 years of experience leading hotels for the Accor group across Turkey, China, and South-east Asia. Before moving to Dusit, Cretallaz served as senior vice president operations – South-east Asia where he headed Accor’s Bangkok Office and oversaw the operations of 150 hotels.

Indonesia’s tourism recovery marred by clipped wings

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Demand for Indonesia, particularly Bali, is high but Indonesian travel industry members are concerned that the lack of seat capacity and skyrocketing airfares will hamper further growth.

Wayan Sukasih, director of sales and marketing, Grand Mirage Resort & Thalasso Bali, told TTG Asia that while business is growing, with occupancy as of mid-June standing at 30 to 50 per cent, “not all of our markets are back yet”.

Although travellers are keen on Bali, they have been forced to look at other destinations due to the lack of flights

“Currently the Australians and Indians have started to come again, while Europe, Japan and particularly China have not. They are either still not able to travel, or they cannot fly because there is no seat or the airfare is too expensive,” said Wayan.

Eduardo Castro, general manager, Meliá Bali Indonesia, is cautious with his expectations since half of the hotel’s occupied rooms now are taken by groups hailing from Jakarta and attendees of the events related to the G20 Summit. A clearer picture of international travel recovery will show when the G20 Summit concludes.

Castro’s concerns stem from international flights into Bali that are not yet fully reinstated.

International flights to Bali have been on the rise since April but current services are still at around 30 per cent of 2019’s operations, according to the Bali Regional Tourism Office.

Although travellers are keen on Bali, they have been forced to look at other destinations due to the lack of flights.

“This is definitely a threat for the destination,” said Castro, adding that global inflation, rising fuel prices and steep airfares are putting even greater pressure on travel recovery.

Classic Tours in Lombok, which markets adventure travel to consumers in Europe and the US, have found airfares from Europe triple that of pre-pandemic prices, while domestic airfares within Indonesia are highly inflated.

Classic Tours’ travel consultant, Nawasier Tralala, said domestic flights are in shortage but necessary for adventure travellers to access remote destinations.

As a result of rising airfares, Tralala is forced to recalculate his package rates, which are thrice as high. For customers who are looking to travel now on postponed 2020 trips, the fare difference is causing friction.

“I cannot run the programme with the old budget, and (customers) are not willing to top up that much. So, we have agreed to postpone the trip again, towards the end of the year. Hopefully flights will be back to normal by then,” he said.

When asking about this predicament, Putu Winastra, chairman of Association of the Indonesian Tours and Travel Agencies Bali Chapter, recommended that the government negotiate with international airlines to ramp up flights to Bali.