TTG Asia
Asia/Singapore Wednesday, 4th February 2026
Page 2302

Rouble trouble

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Hit by plummeting oil prices and economic sanctions imposed by the West, Russia’s currency turmoil is roiling the region’s tourism industry too

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Russia’s political and economic crises, compounded by the recent collapse of the rouble, will rock the region’s tourism industry for the next two years, say travel business leaders.

The declining rouble, which in December 2014 fell below 74 against the US dollar from 44 the previous month, slashed the spending power of Russian travellers, playing a role in the collapse of more than 20 travel agencies in Russia and halving Russian arrivals to Thailand at the height of peak season.

“The sunshine days are over,” said Kubilay Atac, general manager of Pegas Touristik Thailand, one of the largest inbound operators in the market. “Business will never be the same again, especially in Thailand.

“I have been warning about the major Russian crisis for some time. I had expected the rouble to fall below 50 to the dollar in February. It was a big slap in the face when it happened in peak season, the one period we had to recover losses from last year (due to Thailand’s political crisis).”

Atac expects all of the region’s tourism markets, especially Bali, Vietnam and Thailand, will be severely affected. Performance over the last month serves as a bellwether of worse to come.

“I personally think it will take (Russian president) Putin two years to sort the (political and economic) problems,” he added.

This is especially bad news for Thailand, where Russia is the third largest source market, after China and Malaysia. Official figures show Thailand received more than 1.4 million Russian visitors from January to November 2014, a year-on-year drop of 4.9 per cent. Pegas brought some 506,000 Russians to Thailand during 2014.

Atac is now forecasting the company’s arrivals will fall by 65 per cent to between 150,000 and 165,000 this year, with the total number of Russians visiting Thailand unlikely to surpass 600,000.

“The problem is Russia is really the number one market,” he elaborated. “There are more Chinese, but they stay for three to five nights. On average Russians spend 11 nights, often more, so it’s a major market in terms of roomnights. The decline will be felt everywhere, from hotels to tour guides.”

Other analyses are less dire, but they are not optimistic either. Kasikorn Research Center in December forecasted Russian arrivals to Thailand would fall 9.3 per cent to nearly 1.6 million in 2014, significantly lower than  the Tourism Authority of Thailand’s 1.9 million target for the year, or the 32.7 per cent growth achieved in 2013. It expects a further decline of 24.6 per cent this year with revenue to slide by 20.7 per cent to 90 billion baht (US$2.7 billion).

Either way, the decline will be felt at every level of the tourism business. While Pegas is currently continuing its 10 charter flights to Bangkok and nine to Phuket, on a 10-day average the operator has slashed its daily number of buses in use from 382 last year to just 99.

The Thai Hotels Association in December reported Russian room reservations in Pattaya had fallen for the first time in 12 years, plummeting by 70 per cent to 30 per cent occupancy.

Said a senior executive at an international hospitality company, speaking on condition of anonymity: “Our hotels in Bangkok and Phuket have seen a significant drop in Russian guests towards the end of 2014.

“With the rouble collapsing at the end of last year, we can anticipate a steady decline of Russian travellers visiting the kingdom in 2015 until its economy improves and the situation in Crimea eases.”

Peter Foster, vice president sales at Onyx Hospitality Group, said the company was also feeling the pinch across its Thailand properties, though “recent performance has shown some encouragement, highlighting perhaps some resilience in the three-star market”.

“As there have been cancellations of charter flights from Russia, it is likely the situation will continue for some time. The Russian operators whom we have spoken with are feeling particularly challenged by the ongoing situation. We hope things will improve in 2015.”

Most industry sources that TTG Asia spoke to do not anticipate any turnaround in the short term. “The worst is yet to come and the full impact won’t be felt until peak season 2015/16,” said Bill Barnett, managing director of C9 Hotelworks. “A lot of packages (arriving in November and December) were booked and prepaid in early-2014 before the rouble’s collapse.”

Thailand, in particular, is paying the price for relying too much on mass tourism, he opined. Record growth from markets such as China and Russia are unsustainable in the long term and will ultimately dampen profitability within the travel trade.

“Talk to hoteliers in the resort market and they’ll say the Chinese are already holding up their hands and saying they can fill the shortfall from Russia, but that will come at a price. The (Chinese) will want 20 to 30 per cent discounts. So what we are essentially seeing is the commoditisation of travel. It’s the Walmart model where the market will be driven by price and discounting,” commented Barnett.

“(Hotels) may get occupancy, but we can be sure that RevPAR will come under a concerted attack. It’s too early to say by how much it will decline, but it will be significant. There is no national tourism agenda on pricing – at the moment it’s all about being ‘happy’ – and that’s very unhealthy.”

Pegas’s Atac agrees that the decline will be long and hard. Businesses that want to survive must focus on reducing costs, which will ultimately result in layoffs.

“People say I am a pessimist, but I am a realist,” he remarked. “If someone has a magic wand to fix things then maybe I’ll be proved wrong. But I don’t believe in magic. There is no way out.”

Russia’s woes

Politics: Relations between Russia and Ukraine deteriorated following the Ukrainian revolution in February 2014 which ousted a pro-Kremlin government. Crimea, then part of Ukraine, was annexed by Russia in mid-March. Russia has been accused of providing financial and military support for anti-government forces in Ukraine since the beginning of the crisis.

Economics: The EU levied sanctions against Russia as a result of its actions in Ukraine and Crimea, dragging on an already flagging economy. The plunging oil prices, which halved in the six months to December, caused further problems for Russia and the rouble’s decline.

Currency: The rouble fell from about 32 against the US dollar in January 2014 to 44 in November, further dipping to about 74 in mid-December.

This article was first published in TTG Asia, January 16, 2014 issue, on page 7. To read more, please view our digital edition or click here to subscribe

Expanded responsibilities for Pacific World’s Searle

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MARK Searle, who was appointed in April 2013 to develop Pacific World’s business in Europe, the Middle East and South Africa, will now take charge of all destinations where the global business event specialist has operations in.

Hervé Joseph-Antoine, global managing director of Pacific World, said: “Mark’s combination of MICE agency background and the knowledge he has gained around the DMC offering has strengthened our presence in the UK market, and we look forward to supporting him in driving representation forward into 2014 across the whole Pacific World portfolio.”

Searle’s new appointment was effective from the start of this month. As part of the new role he will be responsible for representing destinations including China, India, Hong Kong, Thailand, Cambodia, Vietnam, Malaysia, Singapore, Indonesia, Greece, Scotland, Portugal, Spain, Southern Africa, France, Monaco and England.

With Searle’s expanded responsibility, Pacific World ended its partnership with MM & Co at the end of December. Joseph-Antoine said: “David Marks and his team have been a great partner and an important representative for Pacific World”.

Japan spruces up online tool for MICE planners

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THE Japan National Tourism Organization (JNTO) and its convention division, the Japan Convention Bureau (JCB), have launched a new website for international MICE planners.

The website, www.japanmeetings.org, provides information on what the country can offer for international business events, testimonials and case studies, a list of unique venues and activities, and a handy search function that allows event planners to find cities and venues that best suit their needs, among other features. Requests for proposals can also be submit through the improved website.

Comprehensive toolkits are available for download, and planners can access a library of destination images, videos and guides.

Todd Arthur elected to ACTE board of directors

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TODD Arthur has been nominated by members of the Association of Corporate Travel Executives’ (ACTE) Asia region to serve on the ACTE board of directors as the Asia region board representative.

His appointment is effective January 1, 2014 through to 2016.

Arthur is also vice president of sales & account management, Asia-Pacific for BCD Travel and brings over 20 years of travel industry experience to the board. This includes nine years of regional Asia experience in Singapore, Hong Kong, China and Malaysia.

He has also worked with Finnair and Malaysia Airlines.

Melia unveils plans for Zhengzhou hotels

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SPAIN’S biggest hotel group, Meliá Hotels International, has announced it would open an Innside hotel in 2015 and Meliá Zhengzhou in January 2016, both situated in Zhengzhou, capital of Henan province.

The hotels involve a three-way tie up with Meliá’s existing partner, Greenland Group (TTG Asia e-Daily, May 22, 2013), and the Henan Jinniu Group, a national leader in coal-mining and manufacturing for the construction industry.

Located in Zhengzhou’s commercial district, the hotels will together provide 933 rooms, meeting facilities and a 900-pax main hall.

Coming under the deluxe Melia Hotels & Resorts banner, Meliá Zhengzhou will include VIP facilities, known as The Level, with premium rooms and exclusive services.

The announcement brings the total number of China hotels in the pipeline to six. Its first project with Greenland, Gran Meliá Xián, is due to open in 1H2014, and Meliá Jinan, is scheduled for later this year. Others locations include Tianjin and Chongqing, opening in 2015 and 2016 respectively.

Having doubled the size of its Asian portfolio in the past two years, Meliá says it will be concentrating future growth in China on major cities and holiday destinations, how it first came to the fore in Spain in the 1950s.

New Delhi Aerocity welcomes more hotel openings

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LEMON Tree Hotels launched its twin properties – the 287-key Lemon Tree Premier Delhi Aerocity and 207-room Red Fox Hotel Delhi Aerocity – at the end of December, becoming the second operator after Marriott International to open in the hospitality district near Indira Gandhi International Airport.

Said Rahul Pandit, president and executive director of Lemon Tree Hotels: “We expect good demand from the transit, cabin crew and corporate segment. The combo property gives us an advantage as we can cater to upscale and economy travellers. We expect an average occupancy of 50 per cent in the first year of operation.”

Looking ahead, the company intends to have 30 properties with a total of 4,000 rooms in operation by 2016, up from its present 24 hotels and 2,800 rooms.

“At present our nine hotels are in different stages of construction. We have recently acquired a Clarion hotel in Bengaluru and are rebranding it as a 134-room Lemon Tree. We expect to open a 200-room Lemon Tree in Hyderabad by August 2014. Other cities we are opening properties in include Udaipur, Kolkata, Pune, Mumbai, Chandigarh and Chennai,” said Pandit.

Lemon Tree Hotels is also looking at running another Lemon Tree-Red Fox property in Gurgaon.

“Even though our current expansion plan focuses on Lemon Tree and Lemon Tree Premier, we expect our economy brand Red Fox to be the key growth driver as we go ahead,” Pandit added.

Hotel Indigo lands in Bali

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INTERCONTINENTAL Hotels Group (IHG) has partnered Bali Perkasa Sukses for the development of Hotel Indigo Bali Seminyak, which will mark the brand’s debut on Bali when it opens in 2015.

The 280-key resort situated in Seminyak is close to one of Bali’s popular beachfronts, and will feature both rooms and villas, as well as spa facilities.

Clarence Tan, COO South-east Asia and resorts, IHG, said: “The popularity of Bali amongst domestic and overseas visitors as well as the airport expansion makes it an ideal time to extend the IHG brand family to one of South-east Asia’s most popular holiday destinations.

“Each Hotel Indigo property around the world is customised to reflect the individual style and culture of its location. The interior of Hotel Indigo Bali Seminyak is specially designed to stay rooted to the local Balinese culture and also brings to life the uniqueness of the Seminyak district in elements of design and service.”

HK Disneyland seeks out Good Neighbor hotels

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Hong Kong Disneyland

HONG Kong Disneyland Resort has signed the first hotel into the Good Neighbor Hotel Program, which was recently rolled out to encourage the development of business opportunities between the Resort and local hotels.

Through the Good Neighbor Hotel Program, Auberge Discovery Bay Hong Kong and Hong Kong Disneyland commit to closer collaboration in order to design new travel products and explore possible avenues of partnership in business.

“The launch of Good Neighbor Hotel Program marks a big step forward in the cooperation between the Resort and hotels in Hong Kong. It will benefit both the Resort and partner hotels in close proximity by bringing more guests to each other. In addition to the leisure guests, both parties can also extend the reach of business opportunities to MICE and incentive activities together,” said Terruce Wang, vice president, sales and distribution marketing, Hong Kong Disneyland Resort.

“Moreover, the Program can enhance guest experience by enabling them to purchase Park tickets from hotel partners in the Program and enjoy shuttle bus service to and from the Park. These will provide guests with more flexibility in planning their itineraries.”

Partner hotels will also be given the Good Neighbor Hotel logo to enable guests to identify participating hotels.

The programme was first launched at Disney Parks and Resorts more than 17 years ago and has seen strong take-up by the travel and trade and consumers alike in the US, Europe and Japan. Over 70 hotels across the globe have joined the programme to date.

Wang added: “The Good Neighbor Hotel Program is the first new chapter we unfold in 2014. The Resort will further develop the Program and partner with more hotels to launch different promotion schemes. We hope to take our business to new levels this year with the support of our partners and create a win-win situation for all involved.”

Luxperience tantalises with pop-up events in key markets

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HIGH-END travel trade event Luxperience is dotting the run-up to its annual tradeshow with a number of pop-up experiences around the world.

Under Luxperience’s 2014 Global Pop-Up Programme, a selection of 20 suppliers will be taken directly to key markets around the world to interact and establish business relationships with 50 high-end and corporate travel buyers.

The first Luxperience Pop-Up will splash down in New York at Pranna on Madison Avenue on February 26, 18.00. Suppliers will be able to showcase their products during an informal cocktail event.

Three more Pop-Ups are scheduled to take place this year:
–       London, March 3 at Beaufort House Chelsea, from 16.00
–       Beijing, March 20 at the Waldorf Hotel, from 18.00
–       Sao Paolo, May 5 at Tivoli Sao Paulo – Mofarrej, from 18.00

Mumbai airport gets capacity boost with new international terminal

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MUMBAI’S Chhatrapati Shivaji International Airport last week launched its new international terminal, boosting capacity by close to one-third.

Spread over 439,203m2, the new terminal brings the airport’s handling capacity to 40 million from the previous 32 million.

The four-storey glass structure, whose design was inspired by a dancing peacock and the lotus flower, has 208 check-in counters, a day hotel and a transit hotel, an advanced baggage system and a dedicated six-lane elevated expressway.

It also boasts the country’s largest multi-level parking area and cable-stayed glass wall.

Indian prime minister Manmohan Singh, who inaugurated the facility, said: “We plan to develop 50 more airports across the country in Tier Two and Three cities. The last 10 years have seen outstanding development of civil aviation infrastructure in the country.”

Veneeta Rawat, director of Amazing Vacations Mumbai, said: “The enhanced capacity of the new Terminal 2 was long overdue as the space (crunch) at one of India’s busiest airports was inhibitive. Mumbai is a major gateway to India and we can expect international carriers to increase flights to the city soon. Demand continues to outstrip supply.”

However, Bloomberg noted that the airport continued to face challenges. The airport must overcome the slums that occupy one-sixth of its land in order to expand its runways, while its interesecting runway and single taxiway means that the facility will find it hard to handle more flights even when the airport’s third and final phase of development wraps up in 2020.