TTG Asia
Asia/Singapore Saturday, 14th February 2026
Page 2144

Promotions pay off as Chinese arrivals to Sri Lanka surge

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SRI Lanka this month welcomed its 100,000th visitor from China, reaping the fruits of promotion campaigns targeted at the Chinese.

Chinese tourist numbers to Sri Lanka have soared in the past four years from just 10,340 in 2010 to over 100,000 now.

Between January and September, arrivals hiked 141 per cent year-on-year to 94,994 to make China Sri Lanka’s third biggest market. During the same period, India took the lion’s share of 170,671 arrivals, the UK registered 107,330, and Germany 75,133.

“There are three elements that are attracting the Chinese to Sri Lanka: this is peaceful country and it is very green, the people are friendly, and there are a lot of wildlife and beaches,” noted Bhaswara Gunaratne, chairman of Sri Lanka Tourism (SLT).

He said SLT promotions in China over the past 18 months are now paying dividends. Arrivals should “easily peak over 120,000” by end-2014.

While agreeing that SLT promotions have helped boost arrivals, Shafraz Fazley, managing director of Viluxor Holidays Sri Lanka, believes social media and blogs have played a bigger role.

“Chinese visitors take pictures and put it on blogs, and that attracts their friends. Sri Lanka’s attraction is essentially gems, mountains and culture,” he said.

He noted that the Chinese rarely spend two nights in the same place, and buying gems is a dream for them.

Viluxor, which also has a huge market share in the Maldives for Chinese visitors, has so far handled 1,000 Chinese guests this month (as of last week) and 700 last month.

A spewing Mount Mayon fails to attract

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AS THE expected surge in tourists fails to materialise unlike previous years, Albay’s travel trade wants to allay safety concerns over the impending eruption of Mount Mayon, which has been spewing lava since September.

Arrivals this month pales in comparison with the daily influx of 2,500 visitors during Mount Mayon’s last eruption in December 2009, said Maria Ravanilla, regional director for Albay province, Department of Tourism. Provincial capital Legazpi City is the gateway to Albay.

“Airplanes, buses and all forms of transport are operating as usual. Everything is safe for as long as you don’t go to the (6km permanent danger zone and 8km high-risk zone) around the volcano,” she said, adding that Mount Mayon’s eruptions were frequent but less dangerous than Mount Pinatubo’s in Pampanga.

With no clear idea when Mount Mayon will erupt and what will happen in the immediate aftermath – e.g. ashfall – travellers are scared of getting stranded in Albay.

Bernadette Ramos, COO and managing director of Eco Leisure & Hospitality, which has four hotels in Albay, said: “We’re actually losing than gaining more business unlike in previous years (when eruptions brought more visitors).”

Jessica Wong, Donsol Eco Tour director for business development, said many clients have been emailing to ask about the situation. “(But) It’s actually nicer to come when the volcano is erupting. It’s beautiful, especially the orange glow of lava at night.”

However, Gil Velasco, rooms division manager of The Oriental Legazpi, said occupancy is averaging 70-80 per cent, 30 per cent up from previous weeks, although the hotel is cutting online rates to attract tourists.

Wyndham keeps up appetite for China

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WYNDHAM Hotel Group expects to maintain its number of new openings in China for next year despite the country’s economic slowdown.

Wyndham Hotel Group president and CEO, Geoff Ballotti, said: “We currently have five brands in China but will introduce Planet Hollywood and TRYP by Wyndham. We are also considering bringing a few other upscale and midscale brands to China in the future due to the real demand.”

Shanghai-based vice president of development, Brian Liu, revealed: “Business was not good this year due to the downturn of the real estate market. However, we are alright due to our full spectrum on offer, from budget to upscale brands.”

“In China, both Ramada and Wyndham (brands) currently share a 50:50 ratio in terms of development, but we are opting for more Wyndham Hotels in key cities in the coming years.”

The recent openings of Wyndham Grand Xi’an South and Wyndham Kunming Resort, plus the expected year-end launch of Wyndham Xuzhou East, will add to the group’s 760 hotels and over 86,200 rooms in China.

“I am still looking for new locations, mostly second and tertiary cities in China. In 2014, we opened 250 hotels, mostly Super 8 due to demand, but also added one Wyndham and one Wyndham Grand,” he said adding that the group will continue to follow a franchise and management contract business model.

Asked about new destinations in Asia, Ballotti noted a greater presence is needed for Taiwan and Japan. In 2014, Wyndham Hotel Group had 154 new signings in Asia-Pacific (excluding India), with the lion’s share in China, and the rest covering Australia, Indonesia, South Korea, New Zealand, Thailand and Vanuatu.

New benefits added to oneworld events

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GLOBAL airline alliance oneworld has added upgrades to oneworld events, a travel service for the conventions, conferences, exhibitions and special events markets.

Firstly, booking fees for flight reservations made on oneworld events’ dedicated websites are waived permanently.

Secondly, flight discounts from oneworld events can now be accessed through designated travel agencies.

Thirdly, oneworld events’ network has expanded to close to 1,000 destinations in over 150 countries as 15 new airlines joined as full members or affiliates in the last two years. This includes US Airways, Brazil’s TAM Airlines, Qatar Airways, and SriLankan Airlines.

The announcement was made yesterday at IMEX America in Las Vegas, more than a year since oneworld events first took off at IMEX Frankfurt in May 2013.

It is aimed at conferences, conventions, exhibitions, and special events with a minimum of 100 delegates flying from at least two regions.

The programme has signed up more than 100 large-scale events for a total of over 200,000 delegates in more than 55 different locations since its inception.

Amari is wiring up conferences with hybrid meeting package

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AMARI Watergate Bangkok has rolled out a Hybrid Meeting package to capitalise on the growing trend of meetings with a distinct technological edge.

Hybrid Meeting meshes the traditional benefits of face-to-face interaction with the advantages brought about by technology, including reaching more delegates via virtual environment, connecting multiple events happening simultaneously in different locations, and including attendees who may not otherwise be able to attend.

Planners can make use of Amari Watergate’s Connections meetings hub for gatherings of up to 50 pax, the Banglampoo room for meetings of up to 100, and the Watergate Ballroom for large-scale events of up to 600.

Between November 1, 2014 and December 31, 2015, Hybrid Meetings are priced at 1,700 baht (US$53) per person, not including the cost of technical set-up.

The technical component starts at 50,000 baht for a dedicated Internet line at 35mbps and a technician on standby. Audiovisual production and content live-streaming will cost an estimated 95,000 baht but is subject to specific production requirements.

Software for the hybrid meeting and the employment of a production manager is included in the price.

The Hybrid Meeting package includes:
– Use of a meeting room set up for face-to-face ‘studio meeting’ with stage and audience setting as theatre, classroom or cabaret seating
– Room rental from 08.00–12.00 or 13.00-17.00
– One coffee break, morning or afternoon with fresh pastries
– Lunch, one meal per person, one time
– Stage setting for Hyrbrid Meeting with backdrop wording or logo
– Flipchart and marker pens
– Bottled drinking water, candies
– Electronic signboard at meeting room foyer
– Dedicated high-speed Internet line, separate from hotel Wi-Fi
– Video cameras
– Audio
– Lighting
– Video editing suite and live-streaming
– Production team

Travel consultant perks multiply for bookings with FRHI

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TRAVEL consultants who actualise qualified client room nights at participating FRHI Hotels & Resorts properties will earn double points under the group’s Famous Agents reward scheme.

Consultants who are part of the programme and accumulate five client room nights from any mix of participating hotels will earn points at triple the rate.

At 50 or more nights, members also receive an exclusive Links of London amenity bag.

Furthermore, FRHI is awarding travel consultants 100 points each for scoring the biggest number of room nights or revenue (in USD) in four categories during the campaign period. Two prizes, one for room nights and one for revenue, will be awarded in ech of the below categories.

The four categories are:
1. All featured hotels
2. All featured Raffles Hotels & Resorts
3. All featured Fairmont Hotels & Resorts
4. All featured Swissôtel Hotels & Resorts

The Double Points Promotion is valid through December 2014.

Visit famousagents.frhi.com for to sign up.

Participating hotels are:

Canada
Fairmont Le Château Frontenac, Québec City Fairmont Le Château Montebello
Fairmont Le Manoir Richelieu, Charlevoix Fairmont Pacific Rim, Vancouver
Fairmont The Queen Elizabeth, Montréal The Fairmont Chateau Lake Louise
The Fairmont Hotel Vancouver
The Fairmont Jasper Park Lodge
The Fairmont Royal York, Toronto

US
Fairmont Chicago, Millennium Park Fairmont Newport Beach
Fairmont Washington, DC, Georgetown The Fairmont Copley Plaza, Boston
The Fairmont Dallas
The Fairmont San Francisco
The Fairmont Sonoma Mission Inn & Spa
The Plaza, A Fairmont Managed Hotel, New York Swissôtel Chicago

Asia-Pacific
Raffles Grand Hotel d’Angkor, Siem Reap Raffles Hotel Le Royal, Phnom Penh Fairmont Singapore
Fairmont Nanjing
Fairmont Peace Hotel, Shanghai Fairmont Yangcheng Lake, Kunshan Swissôtel Kunshan

Mexico
Fairmont Mayakoba, Riviera Maya
Caribbean and Bermuda
The Fairmont Southampton
Middle East
Raffles Dubai
Fairmont Bab Al Bahr, Abu Dhabi Fairmont Dubai

Europe
Le Royal Monceau, Raffles Paris Fairmont Baku, Flame Towers Fairmont Le Montreux Palace Fairmont Monte Carlo
The Savoy, A Fairmont Managed Hotel, London Swissôtel Métropole Geneva
Swissôtel Le Plaza, Basel
Swissôtel Zürich

Apple Tree Group appoints new area GM for Laos

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AUSTRALIAN native Jon Bourbaud has been named area general manager for Laos by Apple Tree Group.

The group’s three businesses in Luang Prabang will therefore come under his care, namely: Villa Maly,a boutique hotel in Luang Prabang; Kamu Lodge, with its eco-lodge concept and 20 safari tents on the banks of the Mekong river, located two-and-a-half hours upstream from Luang Prabang; and Nava Mekong, a dining cruise available for both dinner and lunch.

Bourbaud has spent over 10 years managing various properties across South-east Asia, and was last managing Apple Tree Group’s Bagan Lodge, an 85-room boutique hotel in Bagan, Myanmar.

He is conversant in English, French, and Vietnamese.

PATA’s adventure travel mart returns to Bhutan

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PATA is organising the Adventure Travel and Responsible Tourism Conference and Mart 2015 (AT&RTCM 2015) in Bhutanese capital Thimphu from February 4-6, 2015.

The three-day event is hosted by the Tourism Council of Bhutan, and supported by Druk Air and Bhutan Airlines.

Themed Explore Beyond Tourism – Celebrate Happiness, AT&RTCM 2015  follows up on the success of its predecessor, AT&RTCM 2012, which was the first B2B travel trade event ever held in the country.

The event aims to bring together tourism professionals involved in adventure travel and responsible tourism to discuss creating new opportunities for promoting environmental protection and social sustainability.

It also aims to address issues facing adventure travel, responsible and sustainable tourism among both the private and public sectors, with topics such as Linking National Philosophy to Tourism and Future Trends of Adventure Travel.

AT&RTCM 2015 also offers a large-scale platform for adventure travel sellers and buyers to secure effective business appointments.

Martin Craigs, PATA CEO, stated: “PATA is proud to be returning to Bhutan to again show travel trade professionals first hand about this magical destination and the travel opportunities it has to offer. During these challenging times, Bhutan is the perfect place to celebrate happiness, explore beyond tourism, and examine responsible and sustainable tourism growth across the region.”

Goa launches taxi services for women by women

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GOA is seeking to reassure female travellers that the state is safe with the launch of a taxi service for women, driven by female drivers equipped with knowledge of martial arts, self-defence, first aid and tourist attractions.

These taxis – found primarily at airports, railway stations, and bus stations – are equipped with both a GPS monitoring system and a panic call button. Optimal route assessment and journey planning is also available.

Electronic fare meters allowing print-outs are being installed in the vehicles, and taxi services accept payment in cash or credit card. The movement of these taxis will be monitored by the control office and emergency numbers will be displayed inside each taxi.

The introduction of such taxi services could counter the negative media coverage of high-profile assaults on women in India last year, leading to a 35 per cent loss of female travellers in 2013.

Sonal Swamy, director of Syrisa Travels, felt this would help drive an increase in female travellers. “Introducing women drivers in taxis for women travellers is a proactive move to ensure a sense of safety,” she said.

Garuda rejuvenates fleet with younger aircraft

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GARUDA Indonesia will gradually replace its current narrow-body aircraft Boeing 737-800NG with the B737 Max 8 as part of its effort to operate aircraft of an average age of up to five years.

The change will commence in 2017 and will see the airline’s 50 B737-800NG being swapped in stages until 2023.

Garuda Indonesia’s vice president of corporate communications, Pujobroto, said in a media statement: “The rejuvenation of aircraft will take place gradually, by the end of each aircraft’s lease.

“The move is taken in line with the company’s programme in anticipation of the growth of air traffic, both domestic and regional, and to maintain Garuda’s business and market share in the full-service carrier’s market.”