TTG Asia
Asia/Singapore Thursday, 2nd April 2026
Page 1413

Fast boat services in Lombok area suspended due to high waves

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Gili Islands fast boat service point. Pantai Padang Bai - Bali - Indenosia ,

Access by fast boat between Bali and Lombok, as well as between Lombok and the three Gilis, has been suspended as the sea around the islands have been considered unsafe due to high and heavy waves.

In a statement from news website Viva.co.id, Dwikorita Karnawati, head of the Indonesian Meteorological, Climatological, and Geophysical Agency (BMKG), said that the high waves were a likely cause of the long lunar eclipse. BMKG has further cautioned that the peak of the high wave will occur on July 27.

Gili Islands fast boat service point at Pantai Padang Bai on Bali Island

As such, Padangbay Bali Port Authority has closed the pier until July 29. Similarly, the Port Authority of Bangsal and Lembar in Lombok have also ceased port activities as of two days ago.

Andi Ananto, general manager of Mola Mola Resort Gili Air Lombok, said the suspension of fast boats from Bali to the Gilis has resulted in an occupancy drop of 40 per cent.

“This is not just happening in our hotel. Cancellations are also happening at all hotels in Gili Air. The situation in Gili Trawangan is probably worse because there is greater impact of the wave there,” he said.

According to Andi, every July or August, the waves are usually large and high, but they have never lasted this long until the harbour has to close, which in turn has led to a drop in the number of visitors to Gili Air. Fast boat from Bali to Gili is one of the most popular means of transport, apart from air.

To reduce the impact of high waves, Awan Aswinabawa, managing director of A&T Holidays, has diverted his clients elsewhere.

Awan said: “We advise clients, especially for those who have arrived in Lombok, not to visit Gili Trawangan, Gili Air and Gili Meno. Instead, we give them alternative package tours in the city of Mataram and other beaches in Lombok.”

Even though Awan said he did not receive many cancellations, he admitted it was quite challenging to organise transport for his clients, especially those who have been stranded in the three Gilis, and those who must leave Lombok soon.

He explained: “In the absence of sea access, air transportation becomes the main choice. But because it is high season and the number of flights are very limited, many guests have trouble getting tickets home. Plus, the price of air tickets continue to climb.”

For such travellers, Awan had arranged for them take a flight to Surabaya and connect to Jakarta or Bali, in order to catch their flight to their home countries. This route also applies to guests going to Lombok.

“For the stranded guests in the Gilis, I arrange for them to board a ferry (to Bali), or large boats run by fishermen’s cooperatives (to Lombok),” Awan added.

Meanwhile, Mola Mola Resort Gili Air Lombok, in partnership with other hotels in the Gili Air area, are providing large fishing vessel charters to transport guests to and from Gili Air. According to Andi, the shipping activity can only be done after permission is obtained from the harbourmaster.

Andi shared: “Usually, they allow large ships to sail in the morning, when the waves are not too big. But for July 27 and 28, we encourage guests to stay in the hotels.”

For guests who are forced to extend their trip due to weather and high waves, Mola Mola Resorts Gili Air Lombok will be providing discounts of up to 50 per cent. They have also added a complimentary shuttle facility from the airport to the port.

Ascott seals deal for 1,600 additional units in Philippines

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At the signing ceremony (from left): CLI's Jose Franco B. Soberano and Jose Soberano III; Ascott's Kevin Goh and Daniel Wee

Ascott has entered into an alliance with Philippines’ Cebu Landmasters (CLI) to manage 1,600 units in the country by 2022.

The two parties have already signed management contracts for their first four properties offering over 800 units.

At the signing ceremony (from left): CLI’s Jose Franco B. Soberano and Jose Soberano III; Ascott’s Kevin Goh and Daniel Wee

Slated to open from 2019 to 2021 are Citadines Bacolod City – which will mark the CapitaLand subsidiary’s debut in the city – Citadines Cebu City, Citadines Paragon Davao and lyf Cebu City.

Separately, Ascott also made its foray into Quezon City, Metro Manila’s largest city, by scoring a management contract with another property owner for Citadines Roces Quezon City, which will open in 2023.

The two new contracts in Bacolod and Quezon City will increase Ascott’s portfolio in the Philippines by 27 per cent year-on-year to over 4,300 units.

In the Philippines, Ascott has 20 properties either operating or in the development pipeline, offering over 4,300 units. Of these, 13 are slated to open from 2018 to 2023.

Daniel Wee, Ascott’s country general manager for the Philippines, said: “Ascott has been in the Philippines for 18 years with strong performing properties that enjoy an average occupancy rate of about 80 per cent under our brands Ascott, Citadines and Somerset. We are on track to achieve Ascott’s target of 6,000 units in the Philippines by 2020.”

Meanwhile, the International Finance Corporation, a member of the World Bank Group, has signed an MoU with Ascott to pioneer a green building certification for serviced residences. Ascott Makati is set to be the first serviced residence to receive this certification.

SIA launches miles-based blockchain digital wallet KrisPay

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Members can use a minimum of 15 KrisPay miles (equivalent to about S$0.10) to pay for their purchases at partner merchants

The Singapore Airlines (SIA) Group’s has launched KrisPay, a blockchain-based digital wallet which enables its KrisFlyer frequent flyer programme members to convert air miles into digital currency.

Currently, KrisPay miles are accepted at 18 merchants across the F&B, petrol and retail categories in Singapore. Selected partners will also offer discounts during the launch period.

Members can use a minimum of 15 KrisPay miles (equivalent to about S$0.10) to pay for purchases at partner merchants

More merchants will be progressively added to the platform, and members can expect frequent in-app promotions and more app features to be delivered in the coming months.

The app, available for download, will allow members to choose from using as little as 15 KrisPay miles (equivalent to about S$0.10) to pay for their purchases at partner merchants, either partially or in full.

Once it has been downloaded, members can turn their KrisFlyer miles into KrisPay miles using the app’s instant top-up function. Once transferred, KrisPay miles have a validity of six months.

To pay for purchases, members simply need to scan the KrisPay QR code at the merchant, and key in the amount they wish to pay with their KrisPay miles.

KrisPay is the world’s first blockchain-based airline loyalty digital wallet. The technology was developed in collaboration with KPMG Digital Village and Microsoft.

Changi Stopovers programme takes off

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Changi Airport

Changi Airport Group (CAG) has launched the Changi Stopovers’ programme, aimed at enticing­­ passengers to stop over in Singapore and explore the Lion City.

The programme will be promoted jointly by CAG and the Singapore Tourism Board (STB) to overseas travellers in a S$3.2 million (US$2.4 million) marketing partnership spanning two years.

Changi Airport

Passengers who book a stopover package on the Changi Stopovers website will ­enjoy complimentary one-way airport-hotel transfer (by coach) and a mobile SIM card worth S$10. Packages are available from S$63 per person.

CAG’s vice president for passenger development, Peh Ke-Wei, said: “We are also working with our airline and travel trade partners to offer this stopover programme via their sales channels in the coming months.”

Jacqueline Ng, director of marketing partnerships and planning at STB, added that the programme could help the NTO reach out to a largely untapped audience.

Transfer passengers make up about 30 per cent of Changi Airport’s total traffic, with passenger movements from Australia and India registering as top contributors to transfer traffic at Changi. Last year, more than 1.1 million passenger movements were registered on Changi’s top transfer route between Australia and India.

Luxury concierge service John Paul picks Asia-Pacific CEO

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Private concierge services provider John Paul, which was acquired by AccorHotels in 2016, has appointed Andrew Quake to head the Paris-headquartered organisation as the Asia-Pacific CEO.

“Andrew Quake brings over 20 years of experience and unparalleled knowledge of the market from his years in the international lifestyle and concierge space and the payments industry, and I am confident in his ability to develop the group’s footprint in Asia-Pacific, as we have aggressive plans to further expand our activity and our client base in the region,” said Jérôme Richard, global CEO of John Paul.

Andrew Quake

The latest executive appointment comes amid John Paul’s expansion in Asia-Pacific, with the opening of a new office in Hong Kong and additional staff based in Singapore, Shanghai, Sydney and Tokyo. This executive hire will further recruitment in senior commercial leadership positions in key countries in the region.

Hayman Island to be rebranded as InterContinental after revamp

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Hayman Island, by InterContinental
Hayman Island, by InterContinental

IHG has signed an agreement with Mulpha Australia to take over management of Hayman Island, part of the Whitsunday Islands in Queensland.

To be rebranded as Hayman Island, by InterContinental, the resort at the northernmost point in Whitsunday Islands will open again in 2019 following a A$100 million (US$74.2 million) makeover.

The 166-room hotel will be the only property on the 400ha island and will showcase world-class facilities, rooms and suites. It is accessible from Hamilton Island via either luxury vessel or helicopter.

The landmark agreement with Mulpha Australia also sees IHG continue with a long-term agreement to manage InterContinental Sydney and InterContinental Sanctuary Cove Resort, in Queensland’s Gold Coast, with both properties expected to undergo major refurbishment.

China’s Chengdu to welcome first Anantara hotel

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Artist impression of the 150-key Anantara Jinsha Chengdu Hotel

Thailand-based Anantara Hotels and Resorts will become the first luxury global hotel operator in Chengdu’s Qingyang District when the Anantara Jinsha Chengdu Hotel opens in 2021.

Fronting a 47ha eco-wetland park in the Essence Chengdu integrated project, the hotel will feature 150 keys and suites, an all-day dining restaurant and specialty restaurant, lobby lounge and bar/tea lounge, gym and fitness facilities, outdoor and indoor swimming pools, a spa, children’s club as well as banqueting and meeting facilities.

Artist impression of the 150-key Anantara Jinsha Chengdu Hotel

The first phase of the project by developer Chengdu Tai Hang Rui Hong Real Estate will also comprise mid-tier and high-end serviced apartments, town houses and residential villas.

Located along the Yangxi Western Third Ring Road in Chengdu, the mixed-use project will be a 20-minute drive from the new high speed Chengdu West Railway Station.

At present, hotels in Chengdu are concentrated in the city centre, accompanied by a second hotel submarket in Tianfu New District, according to Anantara.

Anantara Jinsha Chengdu Hotel will join the brand’s China portfolio, which currently comprises Anantara Sanya Resort, Anantara Xishuangbanna Resort in Yunnan and Anantara Guiyang Resort.

New hotels: Mövenpick Hotel & Convention Centre KLIA, Hyatt Regency Zhenjiang and more

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Mövenpick Hotel & Convention Centre KLIA, Malaysia
Mövenpick Hotels & Resorts’ debut in Malaysia is located just a few minutes from KLIA and KLIA2, featuring 333 rooms and suites, and leisure offerings including five F&B venues, separate male and female swimming pools, fitness centres and spa facilities that include outdoor spa pods.

The property boasts extensive meetings and event facilities as well, with four meeting rooms and two boardrooms, ranging from 35m2 to 109m2, housed in the main hotel building. Directly accessible from the hotel, the convention centre comprises a 1,287m2 open exhibition space, 777m2 circular hall, seven discussion rooms, 10 seminar rooms and the 2,386m2 main hall, which can be divided into four separate spaces.

Hyatt Regency Zhenjiang, China
Set atop the East Tower of Suning Plaza – the highest skyscraper in Zhenjiang, Jiangsu province – the Hyatt Regency Zhenjiang will span the 59th to 76th floors and have 318 guestrooms, including 20 suites. Each guestroom will offer panoramic vistas of the Yangtze River or Nanshan Scenic Area through floor-to-ceiling windows, as well as in-room comforts such as free Wi-Fi, a 65-inch Smart TV, spacious working area and a Nespresso coffee machine in suites.

Facilities include a rooftop helipad, four F&B options, a 25m-long indoor swimming pool, whirlpool, sauna and steam rooms, 24-hour gym, and yoga studio. For events and functions, the hotel features more than 1,530m2 of space comprising the pillar-free 880m2 Regency Ballroom on the fifth floor which can accommodate up to 900 guests for a cocktail event or 450 guests for a banquet. There are also seven multifunctional meeting rooms on the fifth and sixth floors.

Oakwood Apartments Nishi-Shinjuku, Tokyo, Japan
Oakwood’s latest property has opened its doors in Tokyo’s Shinjuku with 40 fully furnished serviced apartments, ranging from studios to one-bedroom units, all of which come fully furnished with well-equipped kitchens, household appliances and home entertainment systems. Guests will have access to services and facilities such as multilingual concierge and front desk services, regular housekeeping, high speed Wi-Fi and a residents’ lounge.

The Sebel West Perth Aire, Australia
Occupying the first four levels of the 22-level Aire West Perth apartment tower, the Sebel West Perth Aire Apartments has added 64 new studio apartment style rooms to Perth’s accommodation market. Amenities include a 22m-long heated swimming pool, pool deck, 24-hour fitness centre, sauna, and outdoor dining area complete with barbecue. There is also a conference room on the fourth floor.

How Luxury Needs To Innovate In The Future

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Brought to you by Beyond Luxury

Bill Bensley, Nancy Huang and Juliet Kinsman have all been confirmed as speakers at Further East’s un-conference, AWAKEN, where they will be sharing expert insights with high-end hospitality brands about where the future of luxury travel is heading.

Further East, Asia’s first travel tradeshow dedicated to inbound luxury travel, is coming to Seminyak Beach in Bali this November and will be bringing with it a new type of event, AWAKEN. Hosted in collaboration with Potato Head Beach Club, this un-conference is a platform for industry-leading speakers to lend their experience and analysis to the world of luxury travel, delivering unique perspectives on how high-end tourism can benefit from their work.

Among these are Bangkok-based architect Bill Bensley, whose penchant for disruptive designs and sustainability have marked him out as a true maverick with plenty of stories to share. His mantra “The odder, the better” informs all of his work and has brought him enormous success across Asia – with projects including a Malaysian palace and countless iconic hotels and resorts. You’ll find him at AWAKEN providing insights on why each of his designs aims to transform the way that people think about hotels, challenging perceptions through their design, aesthetic and storytelling.

“I like learning about local peoples’ skills: what they can make; what they can grow; and how they can transform that into something not found anywhere else in the planet. When I go to a new corner of the world I like to explore, and usually start at the places of worship – as they tend to be the richest library or depository of what people do well.”

Bensley is joined on the line-up by luxury travel experts Juliet Kinsman and Nancy Huang, who will be offering their own insights on the next trends set to shape high-end hospitality. The un-conference will also host sessions curated by Potato Head Family, centred on their passion for conservation and sustainability, as well as Mango PR, who are a renowned authority on lifestyle, leisure and travel.

For luxury travel providers, AWAKEN represents a new opportunity to learn from established, innovative names in diverse but related fields; to bring back invaluable lessons for their own companies to implement; and ultimately to improve customers’ experiences and drive even more business in the future.

The event will take place on 12th November, the first day of Further East at Bali’s revered cultural hotspot Potato Head Beach Club, owned and operated by legendary brand creator Ronald Akili. A prominent innovator in the field of hospitality himself, Akili has his own insider opinions on how travel companies can step up their offerings to stay relevant, inspiring and successful:

“How do we redefine hospitality? How can we create a new meaning to the term? It involves taking the core essence of hospitality and redefining it based on the amazing features and supports we have today from technology, social change, etc. We should be asking how can we leverage our strengths instead of how do we improve our weaknesses.”

But for delegates, the event isn’t just a ‘listen and learn’ forum. It’s also about active collaboration and idea generation with like-minded travel professionals who want to anticipate the trends set to reshape their industry and incorporate them into their own offering. It’s how the best brands adapt, evolve and future-proof their businesses to stay ahead of the competition.

AWAKEN’s programme of immersive talks and intimate sessions will allow for unique networking opportunities and, as an invitation-only event, attendees will be working alongside an exclusive selection of hand-picked travel suppliers, buyers and media.

To be part of the first edition of this un-conference and take home insightful business solutions from industry experts while making genuine, long-lasting connections with exclusive new contacts, apply to attend at www.furthereast.co/awaken

Peggy Tan takes charge as GM of Dorsett Hartamas KL

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Dorsett Hospitality International has appointed Peggy Tan as general manager of Dorsett Hartamas Kuala Lumpur, a 290-room property soft opening on August 8, 2018.

Tan will be responsible for all aspects of the opening of the four-star, 290-room hotel, heading the overall business development and performance as well as strategic marketing and revenue plans.

Prior to this appointment, Tan spent the last five years in Singapore and was the area director of the sales & marketing division for Banyan Tree Hotels and Resorts for three years.