UOB Travel has chosen Amadeus as its digital transformation partner to modernise its travel technology and provide seamless end-to-end experiences for clients.
The upgraded technology will allow UOB Travel to offer faster service, richer content, and a more connected experience, supporting both customer satisfaction and business growth.
The Singapore-based travel management company, a subsidiary of United Overseas Bank (UOB), serves cardmembers and banking customers with business travel, bespoke itineraries, cruises, and more. The collaboration will deliver a modern, integrated travel system, giving consultants automation tools and access to broader travel content, including New Distribution Capability, to enhance booking efficiency and service quality.
Steven Ler, executive director of UOB Travel, said: “Amadeus’ holistic travel technology offering has transformative potential for UOB Travel in Singapore. Through a suite of digital retailing, automation, productivity, and back-office solutions, we are building a future-proof business system with scalable, efficient solutions. Together, we are better able to serve the evolving needs of our customers.”
Javier Laforgue, executive vice president, travel unit & managing director of Asia Pacific at Amadeus, added: “UOB Travel and Amadeus have a shared vision to make the travel experience better. Together our two organisations are well-placed to show how the next generation of travel technology can streamline operations, maximise efficiency, and unlock new revenue opportunities – all within a seamless end-to-end workflow. Amadeus looks forward to working closely with the UOB Travel team to deliver on this shared vision.”
