Philippine Airlines (PAL) has launched the sale of international air tickets using New Distribution Capability (NDC) on Trip.com. As the first global travel service provider to integrate NDC with PAL, Trip.com now allows customers in Asia, Australia, and the United States to access the same fares and reservation services available on the PAL website through the content aggregator Travelfusion.
The NDC integration enables Trip.com to offer a wider selection of fares, including lower fares and student fares, as well as personalised ancillary products such as seat selection and prepaid baggage options. Customers can also access key post-booking services, including itinerary changes and refunds, improving convenience when purchasing PAL tickets via Trip.com.
The partnership allows PAL to engage more effectively with international students travelling between Asia, North America, and Oceania, using Trip.com’s smart segmentation tools. This supports exclusive, personalised student offers and the bundling of ancillary products, tailored for value-conscious customers such as students, first-time travellers, and diaspora communities. Through NDC technology, PAL can offer demand-based, localised fare bundles across markets, enhancing the overall customer experience.
Customers can also expect more exclusive NDC deals and options on the Trip.com platform in the future.
“This partnership will enable our users to enjoy better fare options and booking experiences, leveraging our extensive network and experience to expand PAL’s reach to customers in the region and beyond. We look forward to deepening our partnership with PAL to deliver seamless travel experiences to meet the evolving needs of today’s travellers,” said Kirk Wong, regional airline director, Oceania, Southeast Asia, ISC and Middle East, Trip.com Group.
