Plaza Premium Group (PPG) and InJourney Aviation Services (IAS) have joined hands to elevate airport hospitality services in Indonesia.
The agreement capitalises on the significant opportunities arising from Indonesian aviation and tourism sectors, and will see the integration of global standards and innovations from PPG through their premier lounge brand, Plaza Premium Lounge, into lounge service operations at Indonesia’s airports. The initial stage will potentially include five airport lounges managed by IAS, including airports in Jakarta, Bali, Balikpapan, Makassar, and Medan, with the plan to extend to at least 30 airports managed by IAS in Indonesia.
The three main PPG innovations – OneTECO, Lounge Management System, and Smart Traveller – will be adopted by IAS. OneTECO supports electronic markets and service delivery solutions that enable businesses and consumers to connect and transact securely in the digital economy; the Lounge Management System which aims to help lounge operators better manage and operate their facilities to create a better experience for guests in the lounges; as well as the Smart Traveller mobile-app is a global membership programme powered by PPG.
Song Hoi-see, CEO and founder of PPG, commented: “We are incredibly excited to extend to external partners the technology innovations that we have created to improve our operations in our mission of Making Travel Better.”
“This collaboration will also make it easier for customers to access all services in the lounge and provide comfort and an unforgettable lounge experience,” said IAS’ president director Dendi Danianto.
