In a surprising turn of events, Greater Bay Airlines (GBA) has decided to suspend its scheduled daily service between Hong Kong and Singapore starting 1 June 2024 until further notice, due to commercial reasons.
The service recently commenced on April 26, with the airline pitting against low cost competitors Scoot and AirAsia and full-service rivals Singapore Airlines and Cathay Pacific.
To mark the occasion, the airline hosted a fam trip to Hong Kong for representatives of some of Singapore’s largest travel agencies.
In response to TTG Asia’s query, an airline spokesperson expressed regret for “the inconvenience caused to our passengers”, and said direct contact with affected passengers is being established to help them “make flight protection, rebooking or refund arrangements”.
“All associated fees will be waived,” the spokesperson added.
The spokesperson also stated: “We would like to express our heartfelt thanks to all our passengers and stakeholders for their continued support for GBA. We will learn from the experience and strive to explore new potential destinations, enhance the service of existing routes, and collaborate with travel agencies on charter business.”
GBA’s other services in the network are not affected.
