Capital A, parent company of AirAsia, has teamed up with both Ant International and Trip.com Group – the former will explore the integration of local payments methods and services to Capital A’s platforms, while the latter will see a collaboration across multiple business lines, from flights to accommodation, attractions and tickets, car-hailing, and payments.
The first partnership covers collaborative initiatives between Ant International’s Alipay+ cross-border payment, marketing and digitalisation technology solutions, payment orchestration services, and other business segments, and flagship businesses under Capital A, including AirAsia, the one-stop travel platform AirAsia MOVE, and finance app BigPay.
Capital A and Ant International aim to provide seamless financial services and affordable travel experiences to customers worldwide
AirAsia MOVE will work with Ant International to integrate Alipay+ e-wallets as payment options within the app’s payment flows, and explore the use of various Wallet Tech including super app related solutions as well as developing a mini programme within Alipay+ ecosystem.
In addition, AirAsia MOVE will leverage Ant International’s user base to promote AirAsia MOVE’s services through targeted promotions, exclusive deals for Alipay+ partner wallet users, and cross platform visibility for AirAsia MOVE’s services within the Alipay+ ecosystem. Both companies will also work on joint marketing opportunities and sponsorship opportunities for events such as UEFA Euro 2024, as well as to promote sustainability initiatives such as advancing global digital inclusion, cultivating digital talent and promotion of sustainable travel programmes.
In the meantime, its airlines entity AirAsia will leverage Ant International’s Airline Controller orchestration solution to drive payment efficiency, work with Ant International to enable acceptance of payment methods for online, offline and in-flight checkout.
Capital A’s CEO Tony Fernandes said: “This partnership promises to accelerate our collective mission of providing seamless financial services and affordable travel experiences to our customers worldwide.”
“By leveraging Ant International’s innovative digital technology solutions and Capital A’s robust global ecosystem, we can bring more seamless services and diversified growth pathways for consumers and businesses in the region and beyond,” added Yang Peng, CEO of Ant International.
As for the partnership with Trip.com Group, both organisations will work together to elevate the level of service quality and improve the quality of products offered to their customers, including collaborations between Trip.com Group and AirAsia’s customer service teams. TripLink will provide AirAsia Aviation Group with payment solutions in the meantime, enabling AirAsia to optimise cost efficiencies and provide better value to its customers.
Jane Sun, CEO, Trip.com Group, commented that this collaboration is an affirmation of the positive outcomes seen since the initial agreement signed in 2020 and that Trip.com Group “is excited to leverage this competency as we work with Capital A to empower our users and enhance their travel experience”.
Fernandes added: “Our collaboration extends beyond promoting AirAsia flights and ancillary on Trip.com Group’s platforms. AirAsia’s inventory and growth plans are focused on China and getting Trip.com Group’s customer base into South-east Asia, while AirAsia MOVE will collaborate on Trip.com Group hotel inventory and offer MOVE activities, tickets, and ride collaborations for Trip.com Group users.”
Capital A, parent company of AirAsia, has teamed up with both Ant International and Trip.com Group – the former will explore the integration of local payments methods and services to Capital A’s platforms, while the latter will see a collaboration across multiple business lines, from flights to accommodation, attractions and tickets, car-hailing, and payments.
The first partnership covers collaborative initiatives between Ant International’s Alipay+ cross-border payment, marketing and digitalisation technology solutions, payment orchestration services, and other business segments, and flagship businesses under Capital A, including AirAsia, the one-stop travel platform AirAsia MOVE, and finance app BigPay.
AirAsia MOVE will work with Ant International to integrate Alipay+ e-wallets as payment options within the app’s payment flows, and explore the use of various Wallet Tech including super app related solutions as well as developing a mini programme within Alipay+ ecosystem.
In addition, AirAsia MOVE will leverage Ant International’s user base to promote AirAsia MOVE’s services through targeted promotions, exclusive deals for Alipay+ partner wallet users, and cross platform visibility for AirAsia MOVE’s services within the Alipay+ ecosystem. Both companies will also work on joint marketing opportunities and sponsorship opportunities for events such as UEFA Euro 2024, as well as to promote sustainability initiatives such as advancing global digital inclusion, cultivating digital talent and promotion of sustainable travel programmes.
In the meantime, its airlines entity AirAsia will leverage Ant International’s Airline Controller orchestration solution to drive payment efficiency, work with Ant International to enable acceptance of payment methods for online, offline and in-flight checkout.
Capital A’s CEO Tony Fernandes said: “This partnership promises to accelerate our collective mission of providing seamless financial services and affordable travel experiences to our customers worldwide.”
“By leveraging Ant International’s innovative digital technology solutions and Capital A’s robust global ecosystem, we can bring more seamless services and diversified growth pathways for consumers and businesses in the region and beyond,” added Yang Peng, CEO of Ant International.
As for the partnership with Trip.com Group, both organisations will work together to elevate the level of service quality and improve the quality of products offered to their customers, including collaborations between Trip.com Group and AirAsia’s customer service teams. TripLink will provide AirAsia Aviation Group with payment solutions in the meantime, enabling AirAsia to optimise cost efficiencies and provide better value to its customers.
Jane Sun, CEO, Trip.com Group, commented that this collaboration is an affirmation of the positive outcomes seen since the initial agreement signed in 2020 and that Trip.com Group “is excited to leverage this competency as we work with Capital A to empower our users and enhance their travel experience”.
Fernandes added: “Our collaboration extends beyond promoting AirAsia flights and ancillary on Trip.com Group’s platforms. AirAsia’s inventory and growth plans are focused on China and getting Trip.com Group’s customer base into South-east Asia, while AirAsia MOVE will collaborate on Trip.com Group hotel inventory and offer MOVE activities, tickets, and ride collaborations for Trip.com Group users.”