Airporter and MUIC Kansai (Kansai Innovation Center) have initiated Japan’s first off-airport check-in service at Kansai International Airport.
The service aims to streamline the luggage process for outbound travellers, delivering luggage directly from hotels (or designated drop-off points) to departure airports in Japan and onward to international arrival airports, thus enabling hands-free travel.
By combining Airporter’s same-day luggage delivery service with online check-in provided by airlines, this service contributes to the digitisation of boarding procedures, reducing the occurrence of long queues.
Osaka was the initial focus for implementing the service due to the upcoming Expo 2025 Osaka, Kansai. A three-month proof of concept demonstration was conducted between July to September last year, targeting Japan Airline users departing from Kansai International Airport for the verification of service operations.
Both companies plan to enhance their services aiming for full-scale expansion to ready for Expo 2025 Osaka, Kansai, and will be expanding partnerships with major Asian airlines commonly used by international travellers visiting Japan.
With the goal to develop dedicated equipment that can be installed in hotels, stations, and other locations, these will enable passengers to perform luggage check-in procedures at specific points within the city, allowing travellers to conveniently check in their luggage at designated locations during their journey.
