As destinations across the world ease travel curbs, Accor predicts that more than 70 per cent of its global network will reopen by the start of July.
To leverage on the recovery in travel demand, the group said in a press statement that it will extend the flexible cancellation policy and other benefits for members of its loyalty programme, ALL – Accor Live Limitless.
Accor said that it has seen hotel reservations doubling in the past few weeks. To provide added flexibility, the group will continue to allow members to cancel bookings made at flexible rates at no charge, up till the day of arrival.
For stays ending June 30 or earlier booked on non-flexible rates, the flexible cancellation policy has also been extended. Members can either shift their booking to another date within next 18 months at the same hotel, or receive a voucher with the full value of their stay.
In terms of status and points validity, Accor will extend the status that members achieved in 2019 till December 31, 2021. Expiry of reward points will be pushed to December 15, 2020, for guests with classic status; and to April 30, 2021, for guests with silver, gold or platinum status. Suite night upgrades left unused by end-2020 will be valid for another 12 months.