Jumeirah Al Naseem, a luxury hotel in Dubai, United Arab Emirates, has become the world’s first hotel to be certified with a Safeguard Label from Bureau Veritas, a leading testing, inspection and certification provider.
The five-star resort received the certification after Bureau Veritas ensured that it has achieved the appropriate safety standards, training and cleaning protocols.
Remote and field audits were also carried out to ensure that the property efficiently implemented protective measures, including usage of protective masks, daily temperature checks and extensive hygiene training for all staff, strict social distancing across all areas of the hotel, tripling fresh air in public areas, sanitisation fogging – up to three times a day, depending on footfall – and strict lift etiquette to ensure guests are travelling alone.
In guest rooms, housekeeping services take place daily, and the resort provides sanitising and hygiene amenities including face masks, sanitiser gel and disinfectant wipes. Pillows and duvets undergo a thermal hygiene process, while pillow and mattress protectors are changed after each checkout.
Additionally, rooms are left vacant for three days after each stay as an additional safety measure and, where this is not possible due to high occupancy, the room undergoes a complete sanitisation fogging process.
On-site dining venues also feature additional precautionary measures, including full restaurant sanitisation before each service, buffets redefined as á la carte, table distancing and hygiene amenities placed on each table for guests to utilise.
José Silva, CEO of Jumeirah Group, said that the luxury hotel chain will be working with Bureau Veritas to certify its wider portfolio.