SINGAPORE-based Dynasty Travel now offers potential clients greater convenience by allowing them to meet with their travel consultants at a venue of their choosing.
This Mobile Concierge service allows customers to book an appointment at least three days in advance with Dynasty agents by calling 9738 1033 or via the agency’s website. The service comes at no additional cost and carries no obligation to purchase any travel products, assured Alicia Seah, spokesperson for Dynasty Travel.
According to her, this is the first time a full-service agency is offering such a service in Singapore.
“Our new Mobile Concierge is in line with the company’s vision to use technology for efficiency and uphold our core tenets of providing quality, service and convenience to our customers,” said Seah.
“It is part of Dynasty Travel’s new concept of being a hybrid travel agency. It combines Dynasty Travel’s technological capabilities with its brick and mortar business.”
She added: “Previously, customers have to visit our office or roadshows to make travel bookings. This is the first time that we provide our services at their convenience, where our travel consultants can meet the customer anywhere, whether at their home, office or café.”
Appointments must be made between 09.00-20.00.
Seah also believes the greatest demand for the service will come from the luxury segment, as well as from corporates and returning customers.
