‘Emotional robot’ Pepper serves guests on Costa ships


COSTA Group, in partnership with French company Aldebaran, a subsidiary of Japanese telecommunications giant SoftBank, will be making available humanoid robots named Pepper to serve guests aboard the cruise conglomerate’s Aida and Costa branded ships.

Pepper robots will work alongside crew members on board Aidaprima and Costa Diadema from Spring 2016 onwards, mainly performing guiding and concierge services in German, Italian and English. By Summer 2016, all Aida and Costa ships will feature Peppers.

According to a statement by Costa Group, Pepper is the first humanoid robot in the world capable of recognising the main emotions of human beings. It is also able to take its environment into account and act accordingly.

Peppers are 120cm tall, weighs 28kg, and are equipped to communicate, move fluidly and analyse expressions and inflections using advances in voice and emotion recognition.

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