New consultancy calls for more people power in hospitality industry

UNICORN Hospitality, a consultancy promising a ‘better, smarter and more people-centric’ approach to hospitality, has been launched in Bangkok.

The brainchild of Yann Gouriou, the Bangkok-based firm focuses chiefly on offering consulting to businesses in the hospitality industry, specialising in hotel and restaurant start-ups, launches and opening periods.

A key goal is to bring hospitality back to its roots as a people-centric industry. Gouriou said in a release: “In hospitality, your people should come first. Everything else follows. That is Unicorn Hospitality’s slogan and guiding philosophy. It should be axiomatic in hospitality, but so often is not the case.”

He added that he has no qualms about taking a ‘disruptive’ approach to the hospitality industry, which he claims takes itself too seriously and is often mired in outdated mindsets and methods.

Unicorn Hospitality is positioning itself as an alternative to traditional management consulting and provides a full range of operational, technical and development services for hotels, as well as assistance with recruitment, headhunting and the brainstorming of creative ideas to achieve improved brand positioning and profitability. “We are launching with lean, flexible fee structures that put our expertise within reach of young entrepreneurs and industry newcomers,” said Gouriou.

The consultancy will cater primarily to hospitality brands in Bangkok, Phuket, Koh Samui and Hua Hin.

Gouriou brings to his new venture a wealth of experience, including time spent as the recent former group general manager of AHMS The Collection, responsible for running four boutique resorts in Thailand as well as pipeline projects in Chiang Mai and Cambodia.

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