GRAND Hyatt Macau has launched two mobile apps to enhance communication with leisure and corporate guests alike.
Presented on a slim-line tablet available from the concierge counter, the Digital Calendar app offers users up-to-date information, exclusive offers and special events in Macau such as the Macau Grand Prix, International Fireworks Festival and Macau Arts Festival. There is also a weather feature showcasing 60 cities around the world.
“We like to stay a step ahead of the curve. Our Digital Calendar allows us to communicate with regular guests and clients in real time and share our intuitive service to help enhance their busy lives,” said Paul Kwok, general manager of Grand Hyatt Macau.
The Events App, on the other hand, is an innovative, value-added communications tool for event organisers and delegates hosting and attending events, seminars or conferences at the hotel.
By downloading the mobile app, which is available for iOS and Android devices, organisers and delegates can log-in to specific events to securely access daily agendas.
Attendees are able to browse organiser, speaker or exhibitor profiles, frequently asked questions, session requirements and other background information such as detailed venue floor plans and directions. They can also view event photos, video content and uploaded documents, interact via private inbox messaging and social media, and discover what’s happening around the hotel and the City of Dreams.
Meanwhile, organisers can manage live delegate polling of each session and receive real-time results in graph format, communicate with delegates via instant push notifications, and conduct post-event surveys to evaluate ratings and feedback from participants.
