AS PART of efforts to improve its in-house staff development and retention capabilities, Park Hotel Group unveiled a new Career Service Centre (CSC) yesterday.
An extension of the Park Hotel Academy (PHA) launched last year, the CSC comes equipped with brochures and videos, allowing the group’s employees to learn more about the various internal training workshops available at PHA.
The academy currently runs a series of upgrading courses recognised by the Singapore Workforce Development Agency under its Workforce Skills Qualifications programme.
Allen Law, CEO of Park Hotel Group, said: “Human resources are at the centre of Park Hotel’s strategy, and we hope that with our numerous initiatives including the new career centre, we will be able to tackle the problem of manpower shortages head on, and retain employees in a tight labour market.”
He added: “Our employees are our top priority, as they play an essential part in the group’s future expansion plans. We are proud to share that our turnover is below the industry average, due to our concerted efforts to continually support and develop our internal customers.”
A Park Hotel Group spokesperson told TTG Asia e-Daily that the company was quite often the subject of requests from other hotel chains keen to learn more about its human resource practices, particularly its Hotel Operations Specialist Team programme – which permits staff to be deployed across several departments on a rotational basis.
