ROYAL Brunei Airlines intends to suspend services to five destinations – Kuching, Brisbane, Perth, Auckland and Ho Chi Minh City – as part of a “stabilisation plan” to improve operations, financial performance and customer service experience.
Services to Kuching will be suspended from August 1, while services to the other four destinations will be progressively suspended in the last week of October.
The carrier will continue to serve Melbourne from Banda Seri Begawan with four flights per week. Passengers who have booked to travel on the suspended flights are advised to contact their travel agent or the airline’s offices.
Royal Brunei Airline’s deputy chairman, Dermot Mannion, said: “It was not an easy decision to reduce Royal Brunei’s network. However, it is the first step towards creating a stronger foundation that will allow the airline to enhance our value to customers, employees and society.”
In 2010, Royal Brunei replaced its fleet of aging B767-300ERs with six B777-200ERs leased from Singapore Airlines (TTG Asia e-Daily, May 12, 2010), and had hoped to expand its operations on the Kangaroo Route between the UK and Australia and New Zealand.
