TTG Asia
Asia/Singapore Thursday, 2nd April 2026
Page 2842

CTC-Uber collaboration bears fruit

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A PARTNERSHIP formed in mid-January between CTC Travel and event organiser Uber Inc has reeled in corporate incentive business worth S$9 million (US$7.3 million) thus far.

Between July and September, the two Singapore-based companies will take a total of 2,500 delegates from regional insurance companies to Kuala Lumpur, Vietnam, Cambodia, Rome and Milan.

Although CTC Travel has its own dedicated MICE team, the agency’s senior vice president, marketing & PR, Alicia Seah, told TTG Asia e-Daily that there are synergies in the partnership.

“Uber Inc’s strengths lie in event planning and the provision of comprehensive convention services, while CTC Travel is a full-fledged travel agency, with economies of scale for air tickets and travel booking facilities for pre- and post-convention tours,” she explained.

Seah hopes that through the partnership, CTC Travel and Uber Inc will be able to bag 20 conventions and events before the year is over.

The partnership, however, will not restrict both companies from pitching for other MICE business independently of each other.

Creative Travel India to launch new wildlife brand

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INDIA’s Creative Travel will launch a new brand specialising in wildlife tours to the sub-continent.

The name of the brand is being registered, and operations will be up and running in July to prepare for full programmes that will run from October, when parks reopen after the cold season.

Just like Plan It!, Creative’s MICE brand, the new wildlife brand is a division of Creative. Even though it has its own specialists to program tours and front-end staff for client servicing, it shares back-end operations with Creative.

Rajeev Kohli, joint managing director of Creative, said the brand was not about ecotourism or adventure travel, but about nature. “Think flora and fauna, birds and butterflies, beyond the big cats and nature walks, rather than trekking or rafting. It’s not just about taking clients to wildlife parks, but a field that requires real specialists who have knowledge of wildlife.

“There is no company out there (in India) that has real wildlife specialists.”

Kohli won’t be selling direct, but will continue to “respect the travel chain” and wholesale the programmes to retail agents.

“I expect a volume of 1,000 pax in the first year. This is on top of the wildlife tours Creative already organises,” he said.

Asked why he needed to launch a new brand for this business, he said: “It’s marketing. The market as we know responds to niche brands and specialisation differently. I wish I could project everything through Creative, but having separate brands and packaging do make a difference, as each projects its own perceptions and values to clients.”

In a separate development, Creative has also launched a tourism academy in New Delhi, which can take in 200 to 250 students. Kohli said the Creative Tourism Academy would start by offering basic courses. Former Kuoni Academy principal, Preeti Anand, has been appointed dean of the academy.

– Full report, TTG India, August issue

SriLankan Airlines’ costs rise due to high oil prices

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ESCALATING global oil prices caused SriLankan Airlines’ operating costs to rise by at least US$30 million in the three months leading up to April, according to the airline’s CEO, Manoj Gunawardene.

Oil prices rose from US$95 to US$125 per barrel during this period, burdening the airline with an extra US$10 million per month in operating costs, he said.

Since April, the airline has imposed a fuel surcharge on airfares.

Speaking to journalists while onboard the national carrier’s new Airbus A320-200’s maiden journey from France to Colombo last week, Gunawardene said while the financial status and outlook of the organisation remained stable, the last quarter had been a challenging one due to the fuel price fluctuations.

Meanwhile, SriLankan Airlines is planning to launch flights to Moscow on September 15, its first ever service to Russia and the former Soviet states, Aviation Minister Priyankara Jayaratne was quoted as saying in Colombo-based Daily News.

The paper said Moscow would be the national carrier’s 52nd destination. The airline will fly to the destination twice-weekly via Dubai.

Maldives’ high prices raise eyebrows

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ESCALATING taxes are putting a damper on the Maldives’ allure, with the impact not hitting home yet but expected to be felt keenly in the coming months.

Having introduced a new 3.5 per cent tourism goods and services tax (TGST) in January, to the chagrin of international tour operators who complained of the short notice given, President Mohamed Nasheed announced last Friday that the tax might be further increased to six per cent.

Although no time frame was mentioned, UK-based operators said they had been advised by hotels in Maldives to expect a hike by next January.

Chic Locations UK director, David Kevan, said the general concern was that the destination was beginning to outprice itself, to the advantage of rivals such as Mauritius and Sri Lanka.

“Most operators have been concerned by the Maldives’ pricing even before the latest round of tax increases.

“I don’t think you will find too many UK operators looking at growth for the destination over the next couple of years. In fact, I think most would be more than happy to see a single-digit increase in bookings,” he said.

UK, once the biggest visitor-generating market for the destination, was overtaken by China last year. Germany is in third place.

– Read more in TTG Asia, May 27 issue

Expat workers in Maldives face forex uncertainties

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THOUSANDS of expatriate workers in tourist resorts in the Maldives have become subject to new restrictions on repatriating foreign currency, introduced to combat ballooning budget deficits spilled over from the regime of former President Maumoon Abdul Gayoom.

The restrictions, according to rules enforced in a gazette notification by the Maldivian Monetary Authority (Central Bank) on May 13, permit workers to only remit their contracted salaries and nothing more.

There are more than 25,000 expatriate workers on the 100-odd luxury island resorts across the Maldives.

“What happens to tips that we receive in local currency, and other forms of (income)?” asked one worker on a resort, who declined to be named.

Most banks in the Maldives have begun limiting the release of US currency against the local currency, the rufiya, for repatriation. The move has inevitably affected the local tourism industry, the country’s main foreign exchange earner.

“There is confusion in the industry about how much can be retained by us in US dollars (for our work). There are no clear guidelines,” said a resort owner, who owns about three properties.

“There is also speculation that all the US dollars earned by locally-owned resorts will have to converted to the local currency,” the resort owner added.

Malaysia lifts travel advisory to Japan

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MALAYSIA’S Ministry of Foreign Affairs (MFA) lifted its travel advisory to Japan yesterday.

Malaysian citizens are still advised, however, to defer non-essential travel to areas in the north-east of the country, which are still experiencing the after-effects of the March 11 earthquake and tsunami.

The Japan National Tourism Organization (JNTO) said in a statement: “The lifting of the travel advisory will surely help to boost the confidence of travellers to Japan. With the current special fare promotion to Japan by airlines, and the all-clear signal given, tour bookings are anticipated to rise, as travel agents step up efforts to attract Malaysians to travel there.”

Apple Vacations & Conventions sent a 20-pax tour group to Osaka yesterday, the first Malaysian group to Japan since March 11. The group was a joint promotion package with Singapore Airlines.

“We are offering great discounts of 30 to 50 per cent off our packages, with savings between 2,300 ringgit (US$757) to 2,700 ringgit per passenger, so we expect more bookings ahead,” said the company’s managing director, Koh Yock Heng.

Malaysia Airlines, which flies directly from Kuala Lumpur and Kota Kinabalu to Tokyo and Osaka, has also launched promotional fares to support travel agents.

Japan has become one of Malaysians’ favorite holiday destinations over the last few years. JNTO’s arrival statistics for 2010 showed a significant 27.9 per cent increase in Malaysian arrivals to Japan, with 114,500 visitors, compared to 2009.

During the peak holiday period last December, 17,400 Malaysians visited Japan, a 17.7 per cent jump over the same month in 2009.

Additional low-cost fares launched by AirAsia X from Kuala Lumpur to Tokyo (Haneda) last December also contributed to the surge in Malaysian visitors to Japan.

By Ellen Chen

Thailand to pump in US$2.5 million for Tourism Festival

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IN AN attempt to stimulate domestic tourism spending, the Tourism Authority of Thailand (TAT) will be spending 75 million baht (US$2.5 million) for this year’s Thailand Tourism Festival in Bangkok from June 8 to 12.

TAT governor Suraphon Svetasreni said that the Thai NTO expected the event to attract some 230,000 Thailand-based local and foreign visitors, which would inject some 230 to 250 million baht into the local economy. These estimates are about 10 per cent higher than last year’s.

The annual B2C event forms part of the TAT’s ongoing efforts to boost domestic tourism in the country, to reduce Thailand’s dependence on inbound travel. It is held concurrently with the annual B2B Thailand Travel Mart, taking place this year from June 8 to 10 at the same venue, the IMPACT Muang Thong Thani.

TAT is expecting the country’s tourism industry to generate about one trillion baht in revenue this year, with some 400 billion baht coming from domestic tourism.

By Sirima Eamtako

SEA customers keen on Chic offerings

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CHIC Outlet Shopping, a collection of nine high-end, outlet-shopping villages across Europe, has seen phenomenal growth in arrivals from South-east Asia. This is partly due to close partnerships with airlines, travel agents and travel-trade representatives.

Sarah Bartlett, spokesperson for Value Retail, which owns Chic Outlet Shopping villages and also leases out shops to luxury brands, explained: “In Singapore, for instance, we have a deal with Etihad Airways, which offers promotional airfares to travel agents, who will in turn package our shopping villages in their itineraries. We work very closely with the top travel agents in Singapore such as CTC Travel, SA Tours, Chan Brothers and Dynasty Travel.”

She attributed the surge in arrivals from the region to the favourable exchange rate, growing affluence among Asian consumers and positive word-of-mouth.

Chic Outlet Shopping saw a 73 per cent growth in visitors from South-east Asia in the first quarter of this year, compared to the same period last year. The region is now the company’s third largest non-European source market. China maintains top spot, followed by Russia.

Singaporeans registered the largest growth in arrivals to Chic’s outlets – 130 per cent – compared to other South-east Asian destinations. Arrivals from Thailand and Indonesia grew 78 and 65 per cent respectively.

Visits by Asian MICE groups have also been “good”, Bartlett said.

The company’s La Rocca Village in Barcelona welcomed a 200-pax incentive group from China last year, while its La Vallee Village in Paris had “an even bigger group” from Indonesia.

Rayong to get inaugural Marriott

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THE INDUSTRIAL district of Rayong, on the east coast of Thailand, near Pattaya, will get its first Marriott property by October.

Rayong Marriott Resort & Spa will be the first new international hotel in Rayong in a long while, according to Marriott’s Luxury Hotels & Resorts (Thailand) spokesperson Anchalee Chamroontaneskul.

The resort will have over 300 guestrooms, large ballrooms that can be divided into small spaces, spacious foyers and open areas that can accommodate private events, as well as a waterpark. Plans are underway to seek partners to offer teambuilding activities and sports to resort guests.

The resort will target holiday-makers and MICE groups, as well as corporate travellers who have business in the automobile companies located in Rayong.

Japan stoic as Europe remains unmoved

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IN ITS first European showing since the March 11 earthquake and tsunami, Japan is discovering the hard truth – that it will take a while before the US and European international association meetings will return.

“Cancellations of these meetings are still continuing, while new business is not coming in, from what I understand from (Japanese participants at IMEX),” said Iwamoto Koichi, counsellor, Japan Tourism Agency (JTA), the body to which Japan National Tourism Organization (JNTO) reports.

As of April 15, 60 international meetings had been cancelled throughout Japan. The number of overseas visitors to the country dropped 50.3 per cent in March and 62.5 per cent in April, over the same months last year.

JTA’s top priority is to halt the slew of cancellations by communicating the latest, most accurate and scientific information about the safety of travelling to Japan. JNTO’s website has a new feature, Japan Now on Video, showing live examples of tourists enjoying themselves in the country.

MICE Research Institute (MRI), a private sector think-tank that does MICE-specific research and surveys, has launched a Japan After 3.11 website (http://www.mice-ri.or.jp/en/japanafter311/index.html) aimed at giving planners accurate information.

“We have been writing directly to organisations thinking about cancelling international meetings, and asking them to reconsider,” said Koichi.

“We have also requested that foreign governments re-examine their travel advisories and evacuation instructions, since some of these have encompassed completely unaffected cities, resulting in a series of cancellations of international meetings scheduled for those places,” he added.

“We have emphasised that an objective assessment will constitute genuine support for Japan’s recovery efforts.”

Mariko Tatsumi, deputy manager Marketing Group of Japan Convention Bureau, believes, however, that April’s 62 per cent dip in foreign arrivals was the rock bottom. “Already, some incentive groups and leisure travel from Asia are slowly coming back,” she said.

“Asia has more information and understands better that many areas are not affected,” she explained. “It has become a more important source than Europe, but we cannot discount Europe, as it is where many of the international associations have their headquarters, and Japan is strong in this.”

The bureau is slated to get additional budget to mount extra promotional activities and organise fam trips for press members and meeting planners. This is scheduled for summer, Tatsumi said.

JTA’s Koichi said that apart from fam trips, Japan is keen to convene and host meetings in the disaster-hit areas for international delegates. “This has three advantages – delegates returning home will inform others about safety, local citizens will have their morale boosted, and preparing for and operating such meetings will further internationalise their facilities and enhance their skills,” he said.