TTG Asia
Asia/Singapore Tuesday, 10th March 2026
Page 2064

China, India drive SITE’s Asia reboot

0

SITE will be supporting Asian chapters with “a strong incentive travel training and certification curriculum to capitalise on fresh opportunities to build a strong Asian community”, according to Kevin Hinton, chief excellence officer.

With India hosting SITE’s Global Conference 2015 and Rajeev Kohli, joint managing director of India’s Creative Travel, assuming the 2016 SITE presidency, Hinton said the developments are providing the opportunity to further build a strong Asian community.

“We are very excited about his (Kohli’s) leadership,” Hinton added.

He also reported that SITE China Chapter is experiencing a strong resurgence with a new board of directors who are bringing a lot of new energy, ideas, members, and value to the incentive market in China.

“Our strategy is to support these local efforts with a strong incentive travel training and certification curriculum. We see a strong inbound and outbound market for China and are here to support the sustained growth of both,” he said.

“In the past, we have had a chapter in Singapore and we are keen to build a strong local community there as part of our regional Asian strategy, which will focus on education, certification events and tradeshows.”

Alicia Yao Hong, general manager, IME Consulting, is SITE China Chapter vice president and a SITE International board member.

Yao said the new board comprises MICE industry professionals who are young, international-minded, fully aware of SITE’s core, and devoted to the chapter’s development. The chapter’s objective in 2015 is to grow membership.

Yao pointed out: “It is important to educate the market that incentives deliver business results. It is not a luxury and it is not corruption. Incentive travel is a global modern enterprise management tool.”

Read more in the TTG Official Show Daily ­– IT&CM China 2015

Soft opening at the Lexis Hibiscus Port Dickson

0

LEXIS Hibiscus Port Dickson has soft opened on April 1 with 100 rooms, with more rooms opening progressively.

According to Steve Woon, vice president – sales & marketing, Lexis Hotels and Resorts, 50 more rooms are scheduled to open next month.

The property, situated along Port Dickson’s Pasir Panjang beach, is scheduled to fully open in 4Q2015 and will have 639 pool villas, with every unit equipped with its own dip pool.

The Hibiscus Grand Ballroom will have a seating capacity of up to 450 pax in banquet style and will be the only banquet hall in Port Dickson with a ceiling height of more than 7m. It can be partitioned into four separate rooms.

For meetings, the resort will have 10 functions rooms of varying sizes, a boardroom and a VIP holding room.

Saini Vermeulen, executive director of Malaysia-based Within Earth Holidays, said: “Lexis Hibiscus Port Dickson is a good product and for MICE groups, this can be combined with a city stay in Kuala Lumpur as Port Dickson is less than a two hours’ drive away. For local corporates, it makes a good weekend retreat.”

Minimal impact on MICE as Malaysia’s GST kicks in

0

THE devaluation of the Malaysian ringgit against major currencies is added value for Chinese MICE planners and organisers holding events in Malaysia.

At press time, the ringgit has depreciated 13.4 and 14.2 per cent against the US dollar and renminbi respectively compared with a year ago.

Ahead of IT&CM China 2015, Mint Leong, managing director of major Malaysian operator Sunflower Holidays, shared: “This is a good time to visit Malaysia because of the cost savings, despite the GST which came into force nationwide on April 1.

“A four-night programme in Malaysia with full-board, twin-share accommodation and one-day sightseeing tour in Kuala Lumpur offers savings of US$50 per person.

“When we visit corporate companies with our travel consultant counterparts in China, we pitch Malaysia as an affordable incentive destination where their top management can save money,” she noted.

Leong added the depreciation of the ringgit is partly the reason for the increased number of enquiries the company has received so far this year. The company has also intensified its promotional efforts and will host potential buyers on fam trips to Malaysia.

She said: “We see the ringgit depreciation as an opportunity to attract more MICE groups from China and we are going all out.”

Another inbound tour operator, Ping Anchorage Travel & Tours, is also taking advantage of the weakened ringgit, seeing it as a good opportunity to attract business from competing destinations like Thailand and Indonesia.

The company’s CEO, Alex Lee, said: “The impact of the GST is cushioned by the weakened ringgit and still translates to overall savings for MICE organisers.

“Thus, to draw them to Malaysia and for our company to stand out from the crowd, we have introduced creative itineraries in the East Coast for incentive travellers.

“The Chinese love the water so we offer snorkelling off Terengganu where the corals and marine life are great, followed by barbecues on quiet beaches and activities like tele-matches.

“A very small niche is interested in local culture, so we organise private viewings ofMakyung and Menora performances in Kelantan and Terengganu.

“Participants also get to interact with the artists. By being creative, we’ve seen some signs of recovery in the Chinese MICE market.”

Read the full story in the TTG Official Show Daily ­– IT&CM China 2015

Chinese tourists get 3-year visas to Australia

0

AUSTRALIA introduced three-year, multiple entry tourist visas for Chinese visitors to Australia in a move that’s been welcomed by the country’s tourism industry.

Last Friday’s announcement comes just a year after the same extension was granted to business visas for Chinese and three months on from a landmark air services agreement that will see air capacity to Australia triple over the next 18 months to 67,000 seats per week from China.

“With growing affluence and a rising middle class, China is a huge growth market for Sydney Airport, with Chinese passengers set to become our largest international visitor market by 2016,” said Kerrie Mather, managing director and CEO of Sydney Airport.

China is currently Australia’s second largest inbound visitor market. Close to 790,000 Chinese travellers visited Australia in the year to September 2014, with 47 per cent of arrivals being repeat visitors.

Andrew Robb, Australian federal minister for trade and investment, said the government is determined to help Australia capture more of the rapidly growing Chinese tourist market.

“Chinese tourists are increasingly more discerning and looking for an authentic Australian experience,” said Robb. “Repeat visitors are an increasingly important market sector as they tend to stay for longer periods and are higher yielding in terms of their spending.”

Managing director of Melbourne-based Australian Tours Management, Eng Waa Teh, said: “I believe it’s a great move by the Australian government to facilitate this visa assurance for the Chinese visitors. It will hopefully improve the numbers of Chinese visitors to Australia.”

FAA upgrades India’s rating following safety improvements

0

THE US Federal Aviation Authority (FAA) has restored India’s aviation safety rating to Category 1 one year after lowering it to Category 2, citing the lack of full-time flight operation inspectors as a key reasons.

India has taken corrective actions to address FAA’s concerns, said US Department of Transport secretary, Anthony Foxx, who made the announcement on his visit to New Delhi last week.

“(Return to Category 1 status) means our International Aviation Safety Assessment officials have determined that India complies with the safety standards set by ICAO,” Foxx said in a media statement.

India launched an aggressive overhaul of aviation safety standards after demotion to Category 2 last year, mandating a recertification of all local carriers and employing 35 full-time flight operation inspectors.

An FAA review took place in December 2014, followed by subsequent meetings with India’s Directorate General of Civil Aviation (DGCA) and a visit by FAA officials last month.

The new safety rating is expected to benefit Jet Airways and Air India, the two Indian carriers that currently fly to the US, as it permits carriers to add flights to the US and codeshare with US airlines.

However, according to the Centre for Asia Pacific Aviation (CAPA), the Indian government should be more proactive about aviation safety.

Associate manage of CAPA India, Vishal Bhadola, commented: “India’s safety oversight regime needs a fundamental restructuring as growth will bring more challenges, and our under-preparedness might become visible again if long-term strategic correction is not initiated.

“The first step is to have a technical professional head the DGCA. Without that, a real change will not be possible.”

The Siam, Dhara Dhevi Hotel partnership offers buy-2-get-1-free night deal

0

IN A new link-up between the two hotels, guests who book two consecutive nights at The Siam, Bangkok can stay one night for free at Chiang Mai’s Dhara Dhevi Hotel.

The offer runs from April 1 to September 30, 2015, with blackout dates from June 13 to June 15.

The complimentary night stay at Dhara Dhevi Hotel is only applicable for a Colonial or Villa Suite room and subject to availability.

For reservations, contact The Siam at reservations@thesiamhotel.com.

New partnership aims to cut time and labour costs by uploading rates automatically

0

A NEWLY forged collaboration will allow tour operators to upload supplier rates to booking systems automatically to save hours and hours of manual data entry, a longstanding bugbear within the travel industry.

 

Creating this solution are TourConnect, which offers traditional travel suppliers online tools for distribution, and tour operator software solution provider Tourplan, both of which reached an agreement last week.

The integration allows tour operators to load partner suppliers’ rates directly onto their systems at “the touch of a button”, with the first version of the integration to be rolled out for the 2016-2017 contracting season.

Mike Herrmann, president and founder of TourConnect, highlighted the scope of the problem to TTG Asia e-Daily. “Many tour operators have developed their own website to let suppliers load rates directly into their system (to solve the manual entry problem); however, that’s a problem because that means a supplier then has to go into each individual system to load their rates. It’s also just shifting the burden of data entry to the supplier.”

TourConnect offers the world’s first solution that “skips the manual loading part of the process regardless of what booking system the tour operator is on”.

“The integration with Tourplan is simply the first booking system we are proving this with.  We can add more tour operators and more booking systems because we are a neutral third party,” he explained.

“As we add more partners, it means suppliers can enter their rates one time, in one place, but have them automated into many tour operators. This entering of rates once is truly where the skipping of the manual data entry is achieved.”

Asked how TourConnect helps tour operators that its suppliers work with but who are not under Tourplan’s network, Hermann said TourConnect provides a “clean” and standardised PDF sheet with supplier rates that makes processing easier.

But he added: “Our tour operators often introduce us to the booking management systems they are using, as we can integrate with any booking system.

“Our ultimate goal is to automate the entire rate process for everyone in the industry, regardless of the system they are on.”

Singapore and China get tough on misbehaving travellers

0

THE travel industry and national governments are officially cracking down on unruly travellers, with new rules and regulations in place to ensure troublemakers do not get off scot-free.

Singapore’s civil aviation body told local daily The Straits Times that it is working with the government to ratify the Montreal Protocol, which was drawn up the global aviation community last year to address the issue.

It lists offences such as noncompliance with safety instructions and physical or verbal abuse of cabin crew, and would allow authorities to charge and persecute unruly passengers who fly on non-local carriers, said the report.

Currently, Singapore can only hold accountable passengers arriving on Singapore Airlines and other local airlines.

Over in Beijing, China’s new regulation took effect last week, in response to the many reported incidences of ill-behaved Chinese travellers, according to Xinhua and AFP.

Chinese tourists who display anti-social behavior or damage private property, among others, will have their names recorded by provincial authorities and the China National Tourism Administration (CNTA) for two years.

Exactly what kind of “correction measures” are in store for the blacklisted is not known, though CNTA has said it is able to share this information with other institutions including public security, customs, transport authorities, and the central bank, said reports.

Vantage Hospitality Group reaches into India’s economy, midscale segments

0

IN ITS first foray into the Indian market, Vantage Hospitality Group has inked a tie-up with Miraya Hotel Management to bring two properties under its economy hotel brand.

The two properties, one located in Sitarganj in Uttarakhand state and the other in Yercaud, Tamil Nadu, are to be rebranded under Value Inn Worldwide in the next two months.

But the US-based group, which has 1,200 properties across the US, Canada, South Korea, Indonesia and Mexico, has bigger plans for India.

“Our main focus will be to expand to Tier Two and Tier Three cities in India where there is a great demand for hotels for the middle class. We plan to grow through rebranding of existing hotels and greenfield projects as well,” said Roger Bloss, founder, president and CEO, Vantage Hospitality Group.

Apart from Value Inn Worldwide, Vantage Hospitality will also open properties under its mid-scale brand, Value Hotel Worldwide. Seven more openings are expected under these two brands within the next six months in destinations including Pune, Surat and Goa.

Miraya Hotel Management plans to invest Rs7 billion (US$112.3 million) in acquiring assets in India. About 70 per cent of Vantage Hospitality’s India properties will come under the Value Inn brand, and the rest, Value Hotel.

“Our aim is to be 100 hotel-strong in the next 10 years,” said Sudhir Sinha, managing director of Value Inns and Hotels India. “Owners who are part of our franchise model will also benefit from Vantage’s global reservation system, revenue generating programmes and other resources.”

Meanwhile, the travel trade welcomed the expansion.

Arun Anand, managing director of Midtown Travels, observed: “There is an undersupply of economy and mid-segment rooms in all the metro cities and more so in the rest of the country.”

“Introduction of these economy and mid-segment brands in India will cater to the market, which is looking to stay at branded hotels that offer rooms and other basic services at reasonable prices,” said Rajji Rai, chairman, Uniglobe Swiftravel.

East Asia guns for 30 million arrivals by 2020

0

SOUTH Korea, Japan and China, so disagreeable in the realm of history and geopolitics, have come together to promote the cause of regional tourism.

Japan’s tourism minister Akihiro Ota met with South Korean counterpart Kim Jong Deok and Li Jinzao of the China National Tourism Administration, marking the first time in four years the tourism ministers held trilateral talks, according to Jiji Press.

The meeting yielded an agreement to cooperate towards 30 million arrivals by 2020, when Japan hosts the 2020 summer Olympic Games.

Media in Japan also reported that the three countries would collaborate on a Visit East Asiacampaign to draw more tourists during Games.

Japan alone has already set a target for 20 million arrivals by 2020.